Costa Coffee in Gateshead

I’ve been a loyal customer of melarnies for 17 years, sticking with them since the days it was Angel Pizza over the road. Over that time, I’ve supported them through changes, but I’m reaching my breaking point. The menu has become so confusing, especially when I’m trying to find the best value for feeding a group. Ordering for five people on a budget shouldn’t be this hard—the cheapest and most practical options aren’t clearly laid out. It honestly feels like the good deals are being hidden, and after years of loyalty, that’s incredibly frustrating. I’ve always enjoyed the food here, but this lack of clarity is making me rethink whether it’s worth it to keep coming back. I’d love to see them simplify the menu or make family-friendly deals more obvious. If they can address this, I’d happily continue supporting them—otherwise, I might have to look elsewhere.

Amazing food and service, never been disappointed 😁😁😁

Found this lovely little café after a shopping trip with my mother. I was welcomed by a lovely lady called Anna who was very friendly and accommodating. My mother has a very limited diet, but that was not a problem as Anna suggested some fabulous options. My mother settled on a Roast Vegetable omelette and I had a Tuna Melt. They both came with chips and salad. Everything came piping hot and tasted amazing. We will definitely be back next time we are up.

Ordered food in person and was told it would be 30 minutes. I was offered free delivery as I was local. 40 minutes passed so I went in. Food hadn't even been started! Stood almost 20 minutes before food came out. It was embarrassing listening to them arguing whilst in the kitchen! Food was greasy, messy and had so much spice in it we couldn't even taste the meat. First time here and definitely our last.

FOAMING! JUST RECEIVED MY FOOD, WELL SOMEONE ELSES FOOD?! RECEIVED THE COMPLETE DIFFERENT ORDER 🤨WASTED MY MONEY, CANT GET THROUGH ON THE PHONE!! NOT HAPPY AT ALL