Subway in Gateshead

wrong bread and no chicken on the tex mexman also wrong size on tunatayto

I didn’t receive my food. The app got my address wrong and my correct address is just 15mins from the wrong address but rider refused to come.

Wrong sandwich delivered asked for rotisserie chicken received tuna

No dipping sauce and tasted like it was made by a 2 year old

the bread was not fresh & the salad was more defo not fresh so I not be goin to this one again

Delicious sandwiches, perfectly made.

Missing Hash Browns also no cheese in very disappointed

Second time I’ve ordered a churro and second time it hasn’t been there and no sauce either

took almost an hour and a half for a meal deal 🥲😢😢 ended up being to hungry and just making my own food

lovely friendly driver and food great as always

Was meant to come a 25 past didn’t get here till 52

I did not receive bottle of fanta

Bread roll slightly hot filling all sogie

Beautiful food, piping hot and delivered quickly.

Perfect food and delivery driver was so happy and smiling really made my day thank you

placed my order at 11am for 12:25pm and didn't get my food till 1pm had more than enough time to prepare and make my order

Delivery was late they have changed the time! Food was so cold.

Ordered a vegan sandwich on Italian white, the sent cheese and herb bread, so not vegan. The also forgot the vegan cheese.

missing drink and crisps and sandwich freezing!!!!

Food cold delivery person tried to give us someone else’s kfc as well so that means he had been to two different restaurants for different orders so no wonder it was cold

Nothing arrived, order just went to delivered without the driver actually turning up

Very nice, call from Subway to inform me there was an alternative in my order which was fine. A lovely hand written note in bag too.

Great salad and well packed with not too much sauce which can overpower it.

No cheese on the sub - which I asked for, hardly any sauce on both the salad and sub and the bread is stale

Didn't receive my footlong pepperoni slice

The order was perfect as ordered but the delivery was an absolute joke.. I’ve had trouble in the past but food has always been delivered but yesterday it wasn’t , The delivery driver called me to say he was standing outside and no one was in I explained the address is not correct on maps and I told him it was a blue door and he said he would ring back, I tried 3 times and it was delivered to the wrong house.. luckily whoever it was delivered to rang me and came around and gave me my order.. if h

Cold and missing a whole order !

not right ingreditens not worth money

Staff are always really chatty and friendly and pack your sandwich.

Nice food. Enjoyed the breakwich more than the bacon and sausage one (personal preference, nothing against subway themselves). Nice staff.

Ordered gluten free option but wrong ingredients added to bread. Not able to eat it, wasted money and food.

Food was late, food was cold. Completely unenjoyable. The food isn't meant to be prepped until a driver was designated, but this food was made a very long time ago.

Waited 2 hours for just warm food and for 1 of the subs to be missing the sauce we ordered for it. I know it’s a busy time of year but can’t help but be disappointed.

First time ordering from this subway and everything was perfect. Delivery driver was also lovely and efficient

It was cold and I never got the full order

The delivery driver gave me the wrong food. I ordered subway, and was given a Greg's order. I would like a refund

Staff rude, love to pull faces at customers. Food burnt.

Will be going back staff very friendly and store very cleen

Ordered My choice of sandwich a chicken pizziola (without pepperoni) and was told by blonde girl behind counter "what's the point having that without pepperoni" then went on to pull faces to her Co worker who actually looked embarrassed at her behaviour! I told her to leave the order.

I will not order anything from this shop

No nachos came with order so request a refund pls and not cookie that was requested although they did send an alternative.

Paid for and order I didn’t get

Sandwich cold and delivery shocking spend nearly £12 on 1 sandwich absolutely not on really disappointed and always order from here..

Nice food but could of been hotter, tasty breakfast sub, unfortunately hash browns were average. Nothing particularly bad but also nothing amazing. Good food for price.

Food was freezing cold and had something really hard in my sub not nice

Driver was very polite and fast the food was still very hot when it got here 5 star service

Driver was very polite and helpful couldn’t have asked for more from him should be commended much better than the last few drivers I’ve encountered

Nice, hot food. Driver was friendly.

Food is freezing as if it’s been sat waiting for ages

very late because they couldn't find a delivery driver.

Ordered chicken tikka salad and there was no chicken tikka in it only salad

Ordered meal deal and it came without the drink

Unfortunately the breakfast sub I ordered was dripping in ketchup! So much so, that I had to remove the bottom half of the bread! Unfortunately I couldn’t taste anything but ketchup on the rest of the sub so it was binned. The deli meat sub was perfect! Shame 🤷🏻‍♀️

Fast delivery always great from gateshead felling shop

Hasn’t came at all days delivered but it hasn’t been the drivers are useless

It states my order was collected it wasn't I'm not paying for food iv not had

Portions are getting smaller , meat balls didn't fill the bun .

Local subway to us always friendly banter staff great food fast and good quality 👌

Very friendly woman seves here, excellent customer service. A+

Burnt my sandwich due to staff talking about things on their phones my sandwich was left in the oven to toast for too long. A staff member was filing her nails near the checkout desk. She also put her phone on the bench unprotected where staff make customers sandwiches. Creating a decent amount of cross contamination with both of the things she's done. Also didn't offer to give me my reciept at all.

just bought two salads and there really was not a lot in it there must have been a shortage of lettuce i only got a few leaves, the box was half empty and they aint cheap

fast delivery and the food was still hot no need to nuke

Food was tasty as always, however the sandwiches were much smaller than usual. 😢

Order was good, although when asked for no jalapeños on my nachos you failed to pay attention

Amazing as always. A bit pricey though but still awesome

Disgusting paid 12 odd qnd no tuna on salad and there not a number to ring the shop

Absolutely appalled I ordered a 6 inch sub meal meatball it only come with one meatball! I also ordered a deli meat 6 inch syv meal and I was hardly any salad and the sauce was dripping everywhere, obviously the sauce has been watered down. Avoid !!! If I don’t get a refund i will be speaking to head office with my photos!

Nachos (paid for as part of meal deal crisp option with extra £1 charge) not included with meal.

Food was cold and also cheese was missing from the steak and cheese sandwich.

Ordered meals 2 wraps showed up then told delivery driver to ring them he took the food in his car then drove away so no food and wasted £20 pisstakes shop won’t answer the phone

Sharon is great always a smile and always pleasant staff are all great. Service is first rate and food is always bang on

Nachos about a week old stale is out and put jalapeño on when a asked none bites were horrid aswell stale tastless only good thing really is they red note that's about it

Missing iten on order food was nice though

Staff must have no brain cells food is never rite

Stacy and Bruke packed the 6inch sub neatly, I have been to many subway but this shops packing were no match to any of the others

Unreal food and service as always. 😊

Absolutely shocking they eaither send order with something missing or something completely different to what you ordered furious they wont answer phone i spend 37 pounds for a wrong order

Driver didn’t come to the door despite delivery note expressing upstairs flat!

£8 for a salad and the box was half empty with no lettuce 🤦🏻‍♀️🤦🏻‍♀️

Really quick delivery with very tasty food. Would definitely recommend this Subway.

Everything I got was beautiful! I’ll definitely order the same again!

Excellent Exactly what I ordered Delivered within 13 minutes of confirming order

wouldn't order from anywhere else. order always as it should be

Everything was lovely, apart from they forgot the cheese in my sub.

You've ripped me off taking money from my account i have not received and ignoring my attempts to get reimbursed from you

The food was terrible like it had been left out for ages freezing cold

Absolute idiot who made my order i only asked for 2 sandwiches and 2 wedges ans this completely miss a sandwich off

If you haven't got the Doritos or anything like that are not in stock why you still charged for it

Missing sensations crisps and the sweet onion dip.

Waited an hour for a barely warm sub in the wrong bread and had to go outside looking for the delivery driver when the order did eventually arrive.

Very disappointed in my order today, the wedges I ordered had no seasoning or sauce on as requested and they never included the crisps I ordered. They did however provide the double meat in a separate tub as it wouldn't fit in the sandwich and they followed the instructions for the rest of the order. Wasn't able to contact them directly as no number and just eat have not refunded me for the mistakes either so I am out of pocket

The courier was clearly working two platforms at once, went 2 miles away from me on the tracker, by the time they got hear, they didn't even knock once, food was almost cold.

the food has not arrived. the driver called and sat in his car i explained to him he needed to come to our office block and press the bell and he just drove off this service is terrible

Service and most of the food was good, except for the Gluten free sub which was that hard it was inedible (not a suprise as most shopbought gf bread is dry/hard, or vile, unless you make your own) but I tried it and now I know better for next time. I Just picked out the contents and ate that.

Put wrong sauce on the salad and missed the pickles. Not happy about that

Got the chicken nacho bites and they were overcooked and unedible

Ordered two footling subs with other stuff. Expect they forgot to add filling to one sub..

Brilliant, everything was tasty and delivery was on time.Thanks for the good service, keep it up.

Amazing as always. Very nice food and service is top notch

Request refund for missing food, didn't receive.