Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 488 in 507 in Suffolk Coastal
Opinions
The server was rude, started preparing both orders wrong and got annoyed when I corrected her. Ignored me when paying, didn't say thank you, Rosie was her name. Sandwiches were poorly filled, not much in them, been before and the other servers have been pleasant and happy to help.
Sarah F . 2025-02-20
MORE AT TripAdvisor
Have to be honest food is ok and reasonably tasty. I’m not always able to collect myself so order through just eat, the food is packed and the bag sealed and then delivered. The delivery guys have always been good but my gripe is 3 orders and every time something was missing tried contacting subway but you can’t even if you leave a message they don’t get back to you. It’s not the fault of the delivery guys as the bag is sealed Suffice to day I won’t be using again 3 successive times that items are missing is a joke
Steve . 2024-09-03
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27 Opinions
Luke warm late, could see the cook in the kitchen cleaning her ear out with her finger but still got the classic breakfast, toast was good otherwise soggy hasbrowns and solid egg. I love sainsbury's and have been using these cafes for years and i shall miss them as they are closing. But this is not my best memory.
23 Opinions
85 Opinions
After my brother and myself visited many care homes and being a carer in one myself I knew that Alice care home was the one. The manager Rachel gave us a tour and was very impressed with her openness and honesty and said her door is always open. On the day of moving our mother who has Alzheimer’s in we were both so nervous how our mum would be. However we needn’t of worried, as our mum was provided with lunch and introduced to other residents while we unpacked her belongings. The activities lead Penny and carer Emily literally couldn’t have been so kind and welcoming which made the transition smooth. It understandably took our mother a little while to settle which is to be expected but the staff were so supportive and caring to us all which reassured us. Everyone of the staff are wonderful and carers Mary-Beth and Jay have both been fantastic. We are so grateful and happy that our mum is in a safe and beautiful home and is being treated with dignity and respect. The activities and facilities are both excellent and my mum says in her own words “everyone here are just so lovely and I’m really happy here” Well done Alice Grange and thank you. Lynn and Stephen
9 Opinions
We called intending to have lunch, nobody welcomed us, we sat down and were ignored. Waitress passed us four times. Eventually I asked and was told we had to order at the counter in a narrow space by the door. I said some information signs would be helpful. I was passed two menu's without any apologies by I presume the owner? We decided not to stay and had a lovely lunch in Gobbitts yard. In fairness the food being served looked ok but the customer service? Sadly lacking.