Subway in West Dunbartonshire

Great service all round including delivery time 👍🏻⭐️

Absolutely 5 🌟 subway. Great food, polite and quick staff, and they have air con!!

Arrived around 15 minutes earlier than expected. Packed really well and portions good. Delivery spot on. Great service!

Popped in after not visiting for a while & was greeted by a really nice staff member who explained the new touch screen but we ended up just placing our order at the counter. He was really helpful, especially as my old mum isn't a regular customer, so wasn't sure about what to get. He was patient & kind. I never got his name, but he had dark hair & clean shaven & was on about 2pm on Tuesday 20th August. The restaurant was clean & tidy & our food was lovely.

Ordered for collection and got back to the house to find 3 items missing. The only reason I have not given a 1 star for collection is because the lady who handed me my order was very polite. Once again another order that has went wrong from a just eat collection or delivery

Spot on. Fresh, tastes good, great portion size and packaged well, and delivery friendly. 😃

This place was fantastic but not now,not the staff fault but the failure of the company,stupid order machines absalutley hopeless,a 2 minute order turned into 15 munutes just to get the order correct,AVOID any subway with these they don't work.Also the meatball marinara has changed,WHY.

Been going here for years and really disappointed today that my sandwich I bought and brought home included corn which was off! Taste was disgusting and went through the whole sandwich! There's nothing worse than binning over priced food! Best check how you're keeping your ingredients as I may have taken this else where! Shame as the young staff and female owner are lovely!

The new waffle fries were very hard and can't even chew them. the veggie delight and the slices could have been toasted a little bit more. Excellent packaging, presentation and delivery on time by a friendly polite delivery man. Thanks

Missing my foot long churro disappointed

Iv ordered a foot long and paid for that ad received a 6 inch

stop toasting it when I don’t want it toasted

Nothing wrong with staff or food but to me whole picture of subway I had in the back of my head is gone! This is the new image 🤦‍♂️🥳

Excellent in every way. Thank you.

Staff really helpful, in with my elderly Dad and the Gentleman that worked there, I think his name was George (but I'm not sure) was really patient and helpful with the new video screen ordering process, made the visit as stress free as possible well done that man and keep up the good work, a credit to the company.

Cold and no southwest sauce on sandwich as ordered

Complete ignorance to food customisations.

I got the wrong order again!!! I would like this rectified. Can someone call me or email me please???

Ordered 2 packets of crisps as part of the order, only one packet was delivered. Tried to phone the restaurant, phone was answered and could hear everything going on in the background but no one was talking on the phone

last order I had no sub delivered with the sub melt meal. This time no cheese on my doritos "cheese" nachos. it's getting a bit ridiculous now

It wasn’t toasted as requested, this is the 3rd time that’s happened

Always amazing working with Subway in Dumbarton! Never any complaints!

Always perfectly made and wonderful service! 100% recommend Subway in Dumbarton!

Always great service and food is always of best quality!

Spot on as usual. So far it’s been 5 stars every review and well deserved.

Bit heavy on dressing but otherwise excellent.

Part of my order was wrong but upon phoning the staff were wonderful and I have managed to get a refund through just eats. Love this subway and will definitely order again.

They forgot half my food won’t be ordering again 😡😡😡

Always love ordering from here. Great quality and nice staff!

We got an item we didn’t order and are missing a part of our order.

I can never fault the sandwiches from here i absolutely love them. The staff are always so pleasant.

Packed brilliantly, friendly delivery driver and food always tastes great and nice portions size. All round great service 😀

Food is done well, staff are lovely and friendly. Store has a modern but comfortable look to it.

I ordered a chicken breast sub with peppers and red onion with sweetcorn and olives and lite mayonnaise, the chicken breast I could could with my fingers and the peppers was non existent, I can tell the person making my sandwich was being stingy with the mayonnaise and I was given the wrong bread! What if I was allergic to that bread which was given to me??? I’m absolutely displeased with my order! It’s Better to go in store to see how the sandwich is made then trusting them to do it with no eye

I've ordered plenty of times and this was the worst subway I have ever received first of all it didn't taste or look like there was double cheese which I paid extra for further to this 2 out of the 6 meatballs I had were hard I struggled to bite into it it is clear that the meatballs were put in the microwave with not enough sauce and cremated beyond belief frankly I won't be ordering from this subway again

Ordered a tuna sub melt and the cheese was not melted and bread hardly toasted! Sub was drenched in sauce and i even called the restaurant to say please not to much sauce. Waste of money and won’t be ordering from here again!

I am missing over half my order and would like it either sent out again or refunded

Always a pleasure doing business with subway in dumbarton!

Lovely staff and great service every time!

Tastes delicious, packaged well and friendly hand off on delivery!

The meatless pholly steak was disgusting. Tough as old shoe leather. Had to spitit out. Very disappointing. Would have given it zero stars if I could.

Hello I was in your establishment Yesterday roughly at 3.40pm being served by the two girl's on shift whom were taking it in turn to serve, one doing fillings the other doing salad. The girl with blonde hair was serving my 10 year old son and I was observing, he was politely using his manners through out when asking for salad he would like on his roll, however once she asked him "any sauce" he relied "no thank you" and started to get a little shy, the next thing she stared at him and said "no thanks" her tone was not nice at all and instantly made my son uncomfortable as well as me, if you check the cctv you will be able to see his behaviour change, I just looked at her confused as to why she was taking on my child to what appeared to remind him of his manners and why she felt the need to do that when he had already replied "no, thank you?". I have been a loyal customer for year's and don't expect for my child to be somewhat disciplined by a staff member, that is myself and his father's role to do that certainly not a shop assistant and certainly not when he had used his manners. I found it interesting listening to the man behind me being served whom was not using any manners, yet the same girl never corrected him? In my opinion I felt she was showing off somewhat in front of the other girl serving, when in fact she should remember that we are paying customer's, keeping her in a job and do not require her input or rudeness. I would like to add that I have noticed a big difference when the younger staff members are on shift on their own without supervision from a more senior staff member, they appear unbothered with customer's and the conversations they have together are somewhat questionable.

Tasty food, well packaged and delivery was spot on and early!

Sub was toasted, I never ordered toasted.

Lovely delivery driver very polite

Completely different from what was ordered, got a plant based patty instead of plant based steak

Can’t fault the service at all. Everything is packed very well, good portions and delivery was like lighting fast! Top service overall

A little concerned that hot roll was placed in same bag as cold rolls, resulting in 3 warm rolls when delivered! Also, next time place bottles of juice at bottom of bag so as not to squash rolls. Other than that, rolls were fine.

Salad was brown tasted stale Cookies were all the same supposed to be different ones

Subs were absolutely saturated in sauce. Far too much & ruined the fresh salad filling I had asked for. Not appetising at all & dripping everywhere. Not happy about this at all.

Tasty sandwich with plenty of fillings prepared by lovely staff. Cookies are awesome. Delivery driver was very polite and friendly too.

Well packed, delivered ahead of schedule and tasty food!

Tasty well packed and hand off was smooth!

Always forget something ordered meatball marinara got stake 😂

I didn’t get red onions on my sandwich when i orderd them

Only marked down one point on quality as the nachos were bad presentation could be down to the transport though.

Order footling but only received 6 inch

Easy to order and quick timing as always! Lovely staff.

Love using this app and love subway!! SatNav took delivery down wrong route. No problem there, happens all the time 😆 everything and everyone was lovely!

Ordering from just eat is so simple, the delivery driver was very polite and my food arrived hot and it was delicious (subway).

Food was warm when it arrived and driver was very polite

Two foot longs were completely wrong. Maybe got someone else’s order

Wasn't given my extras: juice, crisps or cookies.

My fruit shoot that I paid for never came, neither did the two extra sauces I ordered

I hope you will be rich when you save your sauces! And hope you will ha have more salary!

Best food I've had from subway in a long time

Squished flat baguette, not hot

Food was freezing and the crinkles were stale and not nice so they was wasted and went in bin

No hash brown so sent Gatorade instead! No mayo with wedges. Couple of onions, no double cheese on the sub and Everything was cold. Extremely disappointed with the delivery and took driver almost half hr to get here!

I had an issue with an online order, paid online and was given a time to collect. When I arrived my order was not ready and the staff struggled to find my order on the system. My sub was not made the way I had asked, they seem to have a training issue or prepare food differently from other Subway's. I contacted the owner who was very responsive and explained the situation. On my next visit to the store I met the owner who was pleasant and rectified the previous issue. The store has a nice atmosphere and appears to be extremely clean.

Drink was missing but everything else was fine, couldn't report missing drink due to the options meaning a full refund for the order

All the food was cold & sauce missing from sandwiches

Food is always cold and the order is nearly always wrong. Won't be ordering again.

For once leaving a positive review for Dumbarton Subway. Normally really stingy with toppings but I'd asked for extras and I got them and ticked on my receipt. Quick delivery too. Now just the ridiculous price for a sandwich to sort and they're golden 👍

A couple of days ago I visited subway, as I was driving home I bit into my sandwich and found not 1, not 2, not 3, but 4 ginger hairs in my sub!!!!!! As I got home I realised there was mould on my melted cheese so obviously I was sick🤮along with this the customer service was very poor. I have tried contacting the manager, however, no response!!!!!! DISGUSTING will never be back to subway

Half a sub half a job typical dton subway 🤣

Wrap looked like it was made by a four year old and the garlic bread slice tasted weird af

The sub was not halved, the nachos were cold and without jalapeños, not much cheese and salsa either. Garlic cheesy slice not garlic, just melted cheese on bread.

Can't fault food or delivery time

A Perfect Sub! The bread was fresh and so were the salad. Excellent friendly staff which made my stop here worthwhile.

Shocking ordered 12 cookies for £4.50 but no cookies left so didn’t receive these so went onto request a refund & was denied this as they are treating it as a compensation claim rather than a refund for not receiving the 12 cookies I paid for but did not receive either still ongoing at the moment trying to get my refund for the cookies I did not get going to close my account once this is all sorted as too many restaurants not having items & just eat not wanting to refund you your money back even though you did not receive them 🤬 so a big let down for me especially since I am a good customer but not now not into co Pansies that rob their customers of their hard earned money 🤬🤬🤬

untrained staff , bad customer service , one guy in front very arrogant have no clue how to treat customer … Manager contacted

Always poor deliveries from subway. Wrong items, poor alternatives. Won't use again.

Sub was missing some toppings and sauce, sometimes happens with this Subway

Stinking food tasted cold and out of date

Ice cream in same bag and on top of hot subs? Melted by time it was delivered other than that OK.

food arrived cold and bag seal was open

Ordered a BMT got Tuna .. absolute joke !! I’ll be looking for a refund especially when I can’t eat it !!! Shocking

put cheese on my sub which i did not ask for and had to give it to my brother as i can’t eat cheese, won’t be ordering from them again if they can’t read simple orders

Don't order here unless in person

This is my second time from ordering from here and both times not everything was on the sub that I ordered

One of the worst subway I’ve been , the owners is very nervous and mentally possessed here, they make sandwiches very slowly and beginners, without cleaning. You are more likely to get sick after eating these food

Dropped in to pick up a wrap for my daughter’s lunch but couldn’t believe how little filling was actually put on the wrap compared to one bought earlier in the week at the Lomond gate roundabout Subway.

Stopped in for a footlong. I ordered and when it got to the salad bar I was asked what I wanted on it ... I replied, lettuce, peppers, jalapenos, southwest sauce and ranch. No ranch.. But what's worse than that was the girl who served me reached into the peppers and picked out three individual slithers of pepper and placed them length ways out on my footlong... So long story short very disappointed with the portion of peppers that I got... no need to be that stingy especially when your paying around £8 for a footlong.

Good customer Service. Staff all covid compliant. Clean environment.

Exactly what you’d expect of a well run Subway

Both Greg’s in Dumbarton where closed and we customers went to Subway but the staff where up to the task and catered to our orders efficiently

Great experience and was good to see vegan options being kept totally separate from non vegan ones.

Great looking new decor, food is always good

All new layout nicely done and modern ,friendly and helpful staff