Subway in Fife

Worst food experience ever, to the point I had to complain to the manager, who went all red faced when I present the disgraceful festive meal they served me, soggy bread with no filling, I asked does that look like the picture and he said we are only allowed to put so much in ‘there was nothing in it’ I said would you pay £17 for this crap and he again went red faced. I asked for my money back and he advised he cannot do that and that I go online. Which, I have and again complained because the food was just soooooo shocking bad. I have used St Andrews subway and the food is great with a great service. Glenrothes branch needs shutting down, the place was grubby too. Stay well away guys..

Used same gloves for various orders. Eg picked up pickles etc with her hands then onto the next sandwich which I dont like pickles but she picked up my lettuce with same gloves. Maybe they should buy tongs.

never let me down this place and Chaz ,always very attentive,friendly and good person ,very helpfull

Ordered from Uber eats A few items were missing and the meatballs I ordered were black and solid. I used to work in subway so I know exactly what happened with the meatballs. Either not from today, not been stirred while heating, not been changed over, or over heated, or being left in the hot well too long. Either way it's disgusting. Kids pak I ordered was wrapped in a dirty napkin and put in a cookie bag. What happened to the little toy you get? Hash browns were just missing completely. My tuna sandwich was nice although I did ask for only 1 line of sauce and the sandwich was very saucy. I tried phoning and giving them a chance to rectify but they have an invalid number. I tried contacting Uber eats and I can't contact them either. The cookie was nice and the delivery was fast.

I’m a regular at subway (2/3 times a week) for a salad and usually love a salad from subway but since things have changed due to covid it takes ages to actually get served as they are dealing with one customer at a time at the door and I’m not quite sure why they bother writing your order down when it’s your turn because it’s never right getting so defo check your order before you leave the front of the store. Saturday (no sauces with hash browns x3) today asked for no onions in my salad got onions and she specifically asked what sauce I wanted and there’s no sauce on my salad... so dry salad with plenty onion... binned... thankfully it was one I got with points earned so no money wasted !!

Went in with my girlfriend and we asked for 2 6 inches to be paid separately. Mine was fine but my girlfriends was tiny, basically a kids size and got ignored twice when asked to pay separately and were the only customers in store so wasn’t really any distractions just poor morale from the staff.

My family and I visited Subway in The Kingdom Centre Glenrothes today. As always our choice of sandwich was excellent. The man who served us ( I didn’t get his name ) has outstanding customer service skills. He prepared our vegan sandwiches observing cross contamination protocol with politeness and a smile. He brightened up our day with his friendly attitude.

Dropped in for a takeaway Great selection of breads we went with the Italian Sub freshly made with Steak and Cheese and my partner took the Tuna ,great value and superb quality . We have never had anything less than perfection no matter which Subway we visit . The place also has a Facebook page .