Based on 85 opinions finded in 2 websites
Opinions
Good location just off the busy Wheatley Hall Road, plenty of parking. The member of staff was polite and efficient. I took the food away but noticed that the seating and customer area inside the shop was clean and tidy. The food was as expected, it’s pretty consistent I find. I don’t go here as often as I used to because the prices have increased quite a bit in my opinion so whilst the sandwiches are good I don’t rate them too highly for value for money. Tip: Download and use the app for discounts.
The Ground Below . 2024-11-17
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Went on a Friday afternoon , probably a busy time for subway and this outlet had one member of staff working. He was busy trying to do just eat orders I’d say there was 4-5 drivers in there waiting and then myself and 2 others in the queue. The poor man was trying his hardest but was ran off his feet. I waited around 20 mins before finally being served after some of the just eat orders were done. Whoever runs this place - if you only have one member of staff working you shouldn’t be accepting just eat orders too it isn’t fair on the one person doing everything! Most subways have 2 people working on the counter and one doing just eat orders. I’ve been here a few times and only ever seen one person working. When does he have a break? Not fair on anyone - customers or the worker !
Rebecca Sykes . 2024-07-26
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Who is in charge of this place ??? Shocking !!! One member of staff when you have just eat orders too .. I was first in the que as I walked in built upto 6 waiting behind me and he was still on with just eat orders 20 mins later so I walked out and so did 2 others at the same time .. unbelievable !! Wasted my dinner break and no dinner !!!
nicola davock . 2024-03-20
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Same as any Subway. I have to say though there was only one young woman working the delivery orders and customers as well, there was quite a queue and she struggled with English. Not a good look and probably not safe in Doncaster to be leaving one small person in charge of the money.
Ian Powell . 2024-01-21
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Absolutely ridiculous wait times, 1 member of staff with 5 people in the queue decides to start doing just eat orders. After my 40 minutes queuing I was given hardly any salad on my sandwich and the smallest dollop if mayo. Never going back.
andrew moore . 2024-01-05
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The food is usually fine, standard Subway sandwiches, not much to say. But no gluten free bread means I couldn't find out how it was on my last visit. The service was poor, the server didn't seem to have received enough training. Polite but not very capable .
Genevieve Aitchison . 2023-11-20
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If anyone want to redeem their points be careful as the payment system is near the scanner and you end up paying for your sub instead of redeeming points. I found out this when I got home.
Dan Burcea . 2023-10-30
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7pm on a Tuesday night, only worker in there was absolutely lovely, wish we got his name! let us try the sauce before putting on our sandwiches which i wouldn’t expect but was definitely appreciated, lovely man give him a raise
Erin Niamh . 2023-09-12
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Great freshly made subs and salads
Geoff mosby . 2023-08-13
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Ordered the crispers as per the image attached. It was definately NOT what i was given. Soggy potatoes cuts at best
neil scott-hibbert . 2023-02-28
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I’d give zero if I could. The bloke is extremely rude. I got a hair in my sandwich aswell. I will never go to the Wheatley hall road one again. I always go lakeside one now. I did email actually subway but never got back to me. He also was extremely rude when I tried to use a voucher aswell. Will not return!!!
Sophie Smith . 2023-02-09
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Food was excellent, however the shop assistant was more than a little snappy and a tad unhelpful
Richard Bailey . 2022-03-03
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Staff helpful and informative as wasn't sure how to redeem points but was shown how thankfully and always polite food was nice and as ordered
Mark Winfield . 2022-02-11
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The service here is absolutely disgusting me and my friends went in after going to goals for some food. The worker was very short with me from the start and made sarcastic comments towards my questions. She also kicked me out because “I took too long” I was in there for 5 minutes. Don’t go to this subway if you want good customer service because you seriously wont get it here.
Hellen Keller . 2021-11-12
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This place was clean and food was delicious.
Pam Cooper . 2021-05-10
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The food is great, but I'll have to give it only 3* as the stuff is so rude and unprofessional, lost my appetite instantly 😪😪
Rodica Junoiu . 2021-03-07
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I'm definitely a Subway convert 😊
Paul Clark . 2020-12-24
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I could see the staff were very busy preparing a whole bunch of orders for Just Eat or something. Dispite that they were still fast with serving customers and good customer service.
Kat Martin . 2020-10-16
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Sandwiches was delicious, given the current climate with COVID-19 the staff was very organised the place was clean and food hygiene standards on point. Very happy with our visit and happy with customer service we recieved this was our first place out to eat since march 2020
leigh Murden . 2020-08-26
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As always excellent rolls full of great fillings
John Hardy-Holley . 2019-11-22
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Wonderful friendly staff that are happy to help every time we've visited
Anna Hodgson . 2019-10-03
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great as ever quick on the go bite
richard browning . 2019-09-15
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Very friendly staff and very efficient service
Tracy Evans-Phillips . 2019-08-26
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Jolly server's very polite and funny. The older lady was brilliant behind the counter. Made us smile....
susan talbot . 2019-05-31
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Food and service was really good as always, did find the senior member of staff was extremely condescending and rude to the younger staff member, roughshodding over everything she tried to do, treating her like she was an invalid
Dicky Junior W . 2019-03-09
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Pleasant and efficient staff. Good value.
Garpazo . 2019-01-14
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All good. Lovely salad. Big smiles from staff
R Dubern René . 2018-07-07
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92 Opinions
No recomendaría este lugar en absoluto , pedir dos kebabs de shish de cordero con ensalada y salsa y porción de papas fritas y olla de salsa de chile, pregunté cuánto tiempo y cuánto me dijeron 10 - 15 minutos y £ 29 . 50 😳😳 Pensé que había oído mal. Fui a recoger la comida unos 18 minutos después para que me dijeran que a la llegada la comida será otros 10 minutos (en realidad eran otros 15 minutos más o menos esperando) una vez que llegué a casa fue golpeado por el tamaño de las envolturas (diminuto para decir que eran £ 12 . 50 cada uno) envolturas no tenían ensalada en ninguno de los dos y la mayor parte del cordero era masticable con gragea! Y la salsa de chile estaba más que picante hasta el punto de que no se podía probar el cordero y no era placentero! ¡Cómo este lugar consigue clientes está más allá de mí!
141 Opinions
Great food and fast service but chips missing from order, didn't realise until we got home. we have read a few people had chips missing, doesn't seem a big deal but to be honest when you have ordered them and paid for them you expect them...will avoid this in future which is a big shame as food was spot on....can't comment about the chips haha