Burger King in Doncaster

Today my 9 year old daughter was seriously poisoned with severe vomiting and stomach pain 4 hours after eating a whooper with nothing but ketchup and meat in it.

Ordered a delivery at 20:30.. time kept being moved and moved.. finally by 22:50 app changed from preparing to delivered.. food delivered from here is either stone cold, wrong order, or simply doesn't turn up... Don't recommend at all.. shame as the food is good if you walk in to get food there in person

Personally I was not impressed by the Angus burger. For the price, at over £10 for a regular meal it was rather tasteless. The chips on the other hand, were tasty so were the chilli cheese bites. Next time I go I will just get chips and chilli cheese bites.

Me and my girlfriend went to the drive through after she travelled back from seeing family down south, she fancied a Burger King so we went as a treat. For £30 it was the most disappointing takeaway experience I’ve ever had. The only thing about the order that was right was the drinks and sides. The burgers were completely wrong. She ordered chilli jam beef burger with bacon and I ordered a chicken one with chilli jam and no bacon. She got a BBQ whopper with no bacon and I got a chicken royale with bacon 😒 Just disappointed, 0 customers in store so that to me displays 0 care and drive to deliver a service. I feel like we were given pre made food and they couldn’t be bothered actually cooking our order. Thing is the staff seemed lovely and I don’t want it to seem like I’m just laying into them, I’ve worked in fast food and know how stressful it can be. But that wasn’t just a little mistake we got completely different burgers

Super fast service from the one true King!! Perfect Whopper as good as always, NHS discount applied easily, making this a more viable option than Maccies.

i was served by the most lovelyest worker today, she was called ellie snd even yhough it was busy, made sure our order was correct and took her time to make sure that we had ordered the correct food. on top of that, the food was amazing, it was perfect and hit the spot for me and my husband. woukd definitely recommend to anyone who wants a fast serviced, good quality meal.

Wonderful food relaxed atmosphere. Manager was first class Grace was warm and friendly 10 out of 10

Girl on drive thru was very polite. Was parked up due to it being late at night but food was fast and very hot! Asked for sauce & salt and they put in the bags and separated our meals into 2 bags for us too :)

Food is great here, but the customer service is a bit lacking.

somebody had taken a bite out of my chicken nuggets. will not be returning!!!

The service was great as was the food. Friendly staff, quick service with a smile, even brought the food to our table.

Brilliant service from lois, happy to help and great food. Fast service

came in for lunch 😋 was so so tasty and juicy 😋 the girlfriend said it was nice and fresh and very big in size for the money spent. The staff there were working very hard and were still able to be polite and professional, we was very impressed with the vist.

food is excellent! Would definitely recommend

Came here after work very quick service very nice meal and king box is great value for money

The food was great, the service was really fast and the staff were all lovely. The girl who served us (Darcie) was really helpful and greeted us with a smile. Will be returning soon :)

I recently had the pleasure of dining at Burger King, and I must say, it was an outstanding experience from start to finish. From the moment I walked in, I was greeted by a warm and welcoming atmosphere, and the service I received was nothing short of exceptional. The star of my visit was undoubtedly Isabelle, an employee who truly went above and beyond to ensure my dining experience was perfect. From the moment I approached the counter, Isabelle greeted me with a genuine smile and a friendly, upbeat attitude that immediately put me in a great mood. It’s clear that she takes pride in her work and genuinely cares about the customers she serves. Isabelle took the time to patiently answer my questions about the menu and made some fantastic recommendations based on what I was craving. She made sure my order was customized exactly how I wanted it and even double-checked everything before sending it to the kitchen. Her attention to detail was impressive, and it’s rare to find that level of care and dedication in a fast-food setting. The food itself was fresh, hot, and absolutely delicious. The burger was cooked to perfection, and the fries were crisp and golden—everything you expect from Burger King but done with a level of care that made it taste even better. Isabelle even checked in with me after I received my meal to make sure everything was to my liking, which was a thoughtful touch that made the experience feel more personal and special. What really stood out to me was how Isabelle managed to balance being efficient and thorough with making every customer feel valued and appreciated. Despite the busy environment, she never made anyone feel rushed and maintained a positive and engaging attitude with everyone she interacted with. Overall, my visit to Burger King was made extraordinary thanks to Isabelle's exceptional service. Her professionalism, kindness, and commitment to making customers happy are truly commendable. It’s employees like Isabelle who make all the difference, and I’m grateful for the positive experience she provided. I will definitely be returning, and I hope to see her recognized for the amazing work she does. Thank you, Isabelle, and thank you, Burger King, for a five-star experience that exceeded all my expectations! ⭐⭐⭐⭐⭐

The food was amazing ( its better than mcdonlds) i'd come another time thank you.

Food was fast and tasty, but what really made the experience great was my server Isabelle, she was so kind and attentive, even in a rush she was so efficient and hard working despite many obstacles ! Will be coming back, what a great worker !

I recently had the pleasure of visiting the Burger King on Herten Triangle and I must say, the experience exceeded my expectations. From the moment I walked in, the worker by the name of Isabelle handled my order with speed and accuracy, making sure to repeat it back to me to avoid any mistakes. I ordered The Chicken Royale, which turned out to be delicious.The dining area was clean. I look forward to visiting again soon.

Vanessa is an absolute gem at burger king! Her positive attitude and friendly demeanour made my dining experience a pleasant one. She went above and beyond to ensure that i was satisfied with my order and taken care of. She is always smiling and was willing to cater to my requests. Her excellent customer service skills truly made a difference to my dining experience.

Amazing food, the restaurant was spotless and the staff were so friendly and helpful. 100% recommend if you’re looking for a good tasty burger!

Lady serving was polite & area clean & tidy. Order correct

amazing customer service by a really polite young girl called Millie. I was confused about the app offers as I couldn’t find anything for the plant based whopper range but she was very understanding and helped me and talked me through it all. The food was fast and hot when we got it. Would definitely come back

BK Doncaster Dome. Great service with a smile, freshly cooked. Great.

burger was extremely dry and the soda machine had no syrup in the machine and the state of the restaurant was extremely appauling inside and out i shall not be coming here again and i advice others to do so as this was the worst experience in a fast food restaurant in 7 years

We waited 34 minutes for a cold burger with a stale bread bun and some chavvy lass to bring it outside, swearing at her mate

Stopped at the services in Brampton and sweet mother of god have never experienced toilets like it. Absolutely filthy. The server barely spoke two words to us

Saturday , food took 30 mins , screens not working , only 6 Dorito chicken sticks , paid for 9 and no bacon on burger paid for .

It's never busy here. At least not when I go. So knowing that food is always fresh, it's quiet so you can talk to friends/family and the food is quick to your table. Clean and tidy. Can't fault it for a quick bite to eat.

BK burgers are a real treat. Bit on the expensive side these days but what isn’t. Nice treat every now and again.

Very bad service you will wait for food!! Bad delivery service 40- 50 minutes!!! Not clean place inside and toilets!!!

Burger King is a burger restaurant quick foods great burgers and fries. Free parking Disabled friendly.

Food was good, fresh and hot. Little expensive £50 for four of us to eat.

There were so many staff on but they just seemed to be milling around not actually doing much so the food took much longer than it needed to considering we were the only ones ordering. The Doritos chicken cheese fries are delicious

Food was nice when they finally get your order right. Service is terrible! When they gave me the wrong drink I felt like it was too much hard work to correct it. Tables were dirty and toilets were unclean. Not be returning.

Went here through the drive through and placed our order only to be told we would have to wait in the car park. After 15 minutes I asked one of the staff that was walking by if she could chase our order up for us. Never saw her again...... So I went into the restaurant and asked to see the manager, no one came so I asked again and explained that we were still waiting for our order. He went away and i stood for another 5 mins and had to ask again. Our order was there and had been so for some time on the heated unit as I watched them put it in the bag. No apology or anything. When I did get to the car it was cold absolutely rubbish.

Small modern Burger King with own car park. Part of an entertainment area. Usual BK offerings. Tasty but a bit expensive.

Service was very slow after things were not on the menu found it very hard to find something to eat that wasn't taken off the menu would have gone somewhere else but needed so something to eat and get off quick and a taxi book

Not the best burger king I've been to, but not the worst fantastic service though and more than helpful staff.

Tables were unclean, and had to use own wipes to make it hygienic enough to use. Food was OK, although the chips were lukewarm so did ask for some hotter ones. The customer service was not particularly friendly. I do t think we will be returning to thus particular Burger King in the future.

Expensive cold burgers, dirty tables, dozy staff incompetent at taking correct orders. Full of rowdy shouting little kids, loud music. We couldn't wait to leave it drove us insane. First and last visit.

the manager compained about me going to the toilet but the one star comes from the shaggable worker 😋😋 food was average and took forever to be served will not be coming here again exept to pixk that worker up from work to go to bowling and find better food in maccies

It's burger king what's not to like And still the best fries

Half the order was wrong. 1 item missing completely. Ordered a double whopper only received a normal whopper. Drink missing too!!! Won't be ordering from here again.

Staff great food hot and tasty. Too long a wait for food although it being cooked and served meant to was hot. All tables cleared and cleaned down ready for next customers

It's a burger king. I prefer them to a McD's when though they are more expensive. The staff were polite but the actual seating area was untidy.

A quick lunch with my wife. It was a bit lackluster, the burgers are much smaller than hay they appeared on the menu pictures. The food wasn't as warm as I expected and the fries looked a bit tired. My coffee cup was only 3/4 full. Remarkably the fries were more expensive than the burger. It filled the gap and was flavoursome.

Good burger. Not the quickest service

Very quick service. Friendly staff. Correct food was bagged. Nothing missing like other places!!

Great burgers, as always. Quality fast food. Better than Macdonalds for sure.

Ordered food two and half hours ago and it still hasn’t arrive , the shop is no longer answering phone 3 hours later still hasn’t arrived. Will never use again terrible service

Nice quiet place to eat. Good burgers.Only downside was they didn't have the kids toys as advertised.

Took a detour just for this place. 1800hr on a Wednesday 23rd August. No burgers apart from chicken burgers. All the staff outside enjoying themselves.!!!

Excellent customer service and was greeted with a smile from one of the staff. Food was amazing as always. This store will always be our family’s favourite to visit, we’ll done Burger King

Shocking Customer service. I was told by a young girl to check for myself whether or not the burger I ordered had cheese and bacon, which it didn’t. The ‘Manager’ then just chucked some bacon on and threw it back to me.. nice one mate 👍🏻. I wouldn’t mind but everyone in there waited 30+ mins for a single meal.. the wait wouldn’t of bothered me if the cheeky employees weren’t so rude.. avoid

Ordered through just eat app and order was accepted then they waited over an hour to cancel the order. Sort your service out and get on your game if you are going to accept orders. I understand cancelling if something was amiss but waiting an hour after accepting is a joke.'you couldn't find the kitchen?

The employees were not really careful with the orders. They were quite unorganised, and we had to ask for cups; we ordered a burger without lettuce, and we got it with lettuce.... the bathrooms quite dirty...

According to online sources, the place was supposed to be open for another 90 mins but on arrival, the single serving staff member had placed all chairs on the tables (imo a poor choice for hygiene reasons), and was mopping the floor. Self serving kiosks were closed, and so we ordered at the counter. Limitations on the chosen drink for their meal deal. I didn't think the food was as tasty as I remember it from last time and, as with other fast food outlets, the food never ever resembles that advertised. The service wasn't particularly "fast".

This is our favorite Burger King in the area. In my opinion much better than other chain stores of similar kind. We've been several times and the staff are always lovely, polite and super helpful. The food is always freshly cooked and tasty...., I must mention we like the lettuce is not shredded like baby food so it actually stays in the bun instead of all over your front. We're totally addicted to the tango drink now too. 🤩 It is always well looked after, clean and they have proper chairs and tables, my ol' mum says to mention. It's a real pleasure to come to this Burger King and have a family meal that fills you and doesnt leaving you feeling hungry 5 mins later like some other places. Totally recommend!!

Went a few weeks ago and the young lad that was bringing food to your car was just stood there vaping instead of sorting the orders out. Then the order was wrong and the guy at the till was asking why its a problem when I told him it was wrong and missing stuff. Went again last night and all the tills were down and they wouldn't honour the app offers and we were waiting around 20 minutes for food.

They gave me my drinks and asked to park up.15 minutes later it arrived. Complained about how long it had taken as I had drunk my coffee to replace it .no one came out .ignorant

To be fair, it was very quiet when I went. Food was lovely, but did take a while to prepare. Asked for a bag so I could carry my drinks to the car, and while they provided one of those drink holders, which was ideal, they seemed put out when I asked. Certainly there were no issues that would prevent me from coming again.

If I could give 0 stars I would. Staff sat doing nothing in view of customers. Lobby was filthy and no one was cleaning. Waited 5 minutes for a burger when I was the only customer in. Every time I come in it’s so quiet and the place is messy, staff are unprofessional and no one seems to know what they’re doing. No one had any hairnets on which they should do when making food. I hope every time I come in it would have improved but it’s awful everytime

Terrifically bad. Service slow and food terrible. I won't bother with a burger King again.

Why can't we leave zero stars? Even a single star indicates 20% which is far higher than I want to leave! Ordered our food at the drive through window, and told to park in the car park and someone would bring it out. That's not a great sign, we were rather hoping to get it at the window! Ah well, no problem. Ten minutes past, no sign. Fifteen, then twenty minutes, still no sign of our food. After 25 minutes I went in and asked if there was a problem. Yes, I was told, short of staff. I said it would have been nice to have been told that at the window, so we had the choose to go elsewhere. Five minutes later a young lady thrust a bag at me and I returned to my car and handed out the packages. First one opened was a whopper, stone cold. Next were two chicken and bacon Royales, which were both utterly devoid of bacon. Or cheese. Or salad, or mayonnaise. No, I'm not joking, we actually just had a chicken burger, bare, in a bun. I put everyone's food back in the bag, took it back in the shop and put it on the counter and left it there, and told them to refund it all to the card while I went somewhere worth giving my money to. Absolute rubbish

Visited here today with kids. First of all, we saw rubbish all over the place on and under tables, we've waited about 15 minutes for the food although we were only the costumer inside, also the food was cold even not warm enough to eat and more expensivethan macdonald, personally was bad experience for us like my kids said

Burger King is generally really good anyway but this particular one had quick service and amazing food 🍔👑

Very clean burger King with friendly staff. There was a bit of a wait as was busy when we visited. The food was amazing.

Tables were dirty whilst staff stood around. We had to ask for a table to be cleaned. Food order I correct and arrived cold, ice machine not working

Absolutley shocking waiting for 25mins for food last time I go to Burger King.

King of the burgers. Enough said

Friendly staff....efficient service

Way better than the alternative large fast food place and service is excellent

Food was nice apart from a cold burger Service was absolutely shocking wouldn’t recommend drive through as they just send you to car park to wait when there not even busy

20 minute wait, stale food, half of order forgot. Refused to amend.

Our food was great BUT we had 3 meals which came to £31 !! I’m talking 3 burgers and chips , I honestly couldn’t believe the price and then I asked for mayo and they have the cheek to charge for em !! Iv just spent £31 quid on burger and chips , you don’t even get charged for condiments in proper family restaurants

bysmal! 40 minute wait for a bacon double & onion rings, only for it to arrive so cold that it was keeping the unmelted cheese refrigerated! The Bacon looked raw & was also cold & the onion rings were just nasty, also forgot my dip. I had otehr thigsn to do so time was a issue, binned it & took the loss No organisation, too busy arguing with themselves. One was even walking around with a drink, I don't know why he was thirsty no work was being done. Ive not been to a Burger King in years. Waste my time & money & this is the standard I will judge the franchise on & avoid in the future. I would suggest everyone avoid this one in particular.

Pretty standard Burger King, food was nice and served pretty quickly. Disabled toilet was easy to access and reasonable size

- For the second time I am coming here, they get the order wrong as they put items in the burger that we had removed when ordered. - Today, when I approached the member of staff about the wrong order, which was meant to be a plain burger, and showed her my receipt and order, she was trying to prove me wrong but I proved her wrong by showing her all the burgers on our table none of which was plain. - Despite getting the order wrong, the member of staff did not even apologise once.

Got to love Burger King, its just bloody brilliant isn't it. They let you use as many codes as you wish too. Only issue with this BK is the sort of people that go in, kids vaping in the dining area or useless parents letting their children run round screaming. BK good, Donny BK customers - some terrible.

Burger King burgers are just getting smaller and smaller they may as well be called burger jnr

Disgusting Awful burger took ages to serve and so much salt on fries they were inedible !

15 minute wait even though there was only one other table and we got cold chips. Went back in to get the chips replaced, another 10 minute wait. Still cold chips and the burgers were cold two. Flat drinks as well

Lettuce missing off chicken royale with bacon. Had ketchup on it instead of mayo - not a special grill order. Hot choc was lukewarm and watery. Kitchen was slow. Atmosphere was soulless. Disappointed tonight.

Gave me the wrong burger, then when they made me the burger I ordered it was dripping with fat. Just shy of £30 I spent in here I would have expected better food and service. Fries were nice but nothing else

My only issue here is that you cannot get a hot drink, there is no coffee or tea available to order. The food is what you'd expect from a fast food outlet. I have been coming here maybe once a month for 6 months and is normally empty. Staff are polite. But please let me order a coffee with my food.

Great service friendly and patient staff. Place was very clean too

Place was clean, service was quick and food was very good!

After using another Burger King recently on my travels, i asked this branch uf they did THE TRIPLE, (which i now am aware, that not all restaurants do) to which i was told "what triple do you want?" I ended up having the XL cheese, but my complaint is, no sooner did i order the burger, and the tray was on the counter - ive heard of prompt service, but this just proved that this burger had been sitting in the rack. Eating the burger wasnt much better, the amount of fat/grease dripping out from the bun was quite substantial - a puddle formed on the opened wrapping. No wonder i was the only person in this place! Quite frankly, it was disgusting

10/10 service and overall experience

Ever since a child, Burger King has been my favourite choice of fast food. Me and the children see it as a family treat, usually two or three Saturdays a month. I’m not from this area, but the boys wanted to go swimming at Doncaster Dome, so I thought I’d treat them to a cheeky burger after finally making it to the deep end and doing lengths with relative ease. I walked into the store just to see a clean and tidy area, with music not too loud or too quiet. I was immediately greeted by a manager, I’m assuming based on the black shirt rather than the classic burger style tshirt, named Samuel I’m pretty sure, who took the order of mine and the boys. He was extremely patient while me and the lads decided what to have (we usually like to mix it up quite a lot to explore the whole menu. While waiting for my food, I had a quick glance into the kitchen to see a short boy speedily working his socks off to make my whopper with cheese and bacon and the boys bag of 4 nuggets and triple stacker burger. Within only a few moments, my number was shouted out and I had my food, and I was obviously leaving with a smile on both mine and the managers face as he wished me a great rest if my day.We sat down and I decided to check my burger to see if it wasn’t just thrown together. And to my shock, 4 pickles all perfectly separated into corners, 2 slices of cheese as requested were perfectly overlapped and it all just looked so perfect. I then noticed on little Timmy’s bag if 4 nuggets was a little Smily face next to the letter 4 in charcoal crayon which really brought a smile to his face, the young lad must have recognised my boys are only young. We ate merrily and left the store with great pleasure. Nice food, quick service with friendly staff. 5 stars without a shadow of a doubt.

A kids late afternoon dinner visit today, the classic kids chicken 🐔🍗 nuggets fries 🍟 and Capri Suns. A chicken 🍗 royale for me. We tried the spicy 🧀 bites also (not nice, and not suitable for kids, they have jalapeno bits within the melted cheese, get a good one and your kids going to need a drink!) Store was clean on the inside. Good access ♿ for all abilities and staff friendly when approached for help (ketchup/missing straw🧃) Worth a visit if you fancy a bit of fast food. Plenty of parking 🅿️

Food good like always, friendly staff and very clean place.

Food cold strawberry milkshake had no tastes onion rings soggy

Obviously understaffed long wait for food 20-25 mins,had to rush it had to be somewhere else,but good food

Better experience than last time. Lovely staff and nice and clean.

For the location being in a busy area the speed in which I got my food was amazing 👏 prompt hot and tasty. See all of the fast food stores should be able to put this out. Thanks guys

I was the only customer & I still waited 15 minutes for my food

Ordered 1x whopper (not a meal ) 1x coffee After waiting 25mins I got my order but had to throw it away as I needed to get back to work. Under staffed giving priority to drive through customers but Evan they had a long wait Never going to a Burger King restaurant ever again 🤬