Based on 986 opinions finded in 4 websites
Based on 986 opinions finded in 4 websites
Nº 527 in 612 in Peterborough
Opinions
They put the ice creams and drinks in with hot food, so the ice cream melted and food went cold. Was missing meatballs, whenni called to complain the manager wasnt there, didnt know when she would be and got hung up on twice
Daniel . 2024-11-24
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So the eta kept going up and up to a point I had to call the store and lady told me she’s still waiting for the driver to turn up, I ordered at 6.27pm and it got delivered cold at around 8.10pm from Hampton to Stanground and it was a sub no cooking involved, toast the bread and put on the toppings. Driver turns up and says not my fault mate, the fact the receipt says picked up at 7:38pm it took him 32mins to deliver my order from the store to my house which is ridiculous
nikesh . 2024-11-22
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I ordered a food 3 hrs before. I asked to deliver at 12.50. I received my salad at 13.10
Maggie . 2024-11-12
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The food as always cold and I am sure if I got the double meat as requested.
Robert . 2024-11-11
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the crisps was missing from the meals
Sarah . 2024-10-13
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Hot food was all cold with cold drinks on top of it. I don’t eat cold hash browns for gods sake. Poor very poor will never order again from this place.
Paul . 2024-10-08
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Never been so disappointed in a subway. Main surver was lovely, then she asked for some help as there was a lunch line forming. She other lady made ot very clear she didn't want to be there. I asked for chicken teriyaki. This is normally mix together before putting in sandwich. But she didn't so a a.lot of the chicken didn't have any sauce in it. The bread (hearty italian) was dry, stale and crumbled apart . It all fell apart in to tiny bits as the bread just crumbled away. Will not be using this subway again!
Liz Haywood'Batty . 2024-09-24
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Cold l, also stickers were not sealing the package properly, kinda looked like someone was fiddling with that.
Robert . 2024-09-18
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Great service food was lovely as always x
Caroline . 2024-09-17
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If I could I would give 0 stars Terrible service no signal in the shop and coffe machine broken
Adrian Kuszyk . 2024-09-06
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Food was cold but got a lot for my money
kelly . 2024-07-23
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my side for the meatball sub is missing
Thandi . 2024-07-23
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Ordered a turkey salad, they couldn't be bothered to cut up the turkey, they just left the slab of turkey on top of the salad, pitiful
David . 2024-07-04
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Order was never delivered. just eat refused to prove this or provide refund! Avoid like the plague
Ruby . 2024-07-03
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Food cold, missing items, wrong sub.
Jack . 2024-07-02
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I never received this delivery!!
Rebekah . 2024-06-29
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Ordered 6 hash browns which come with a dip yet the dip was not in the box.
Sophie . 2024-06-16
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I never received my order and I’ve been declined a full refund
Ricky . 2024-06-15
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Typical Subway. Clean and easy to access.
John C . 2024-06-02
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Meatballs didn’t taste right. Was stone cold when arrived, delivery time was going up every 2 minutes
mhari . 2024-05-31
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very happy I liked my gluten free sub. Will be back
Rachel . 2024-05-19
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food never came cannot get hold of the restaurant or just eat as it is saying delivered and I'm still being charged for delivery as the app ia saying my food was delivered and noones answering. shocking
Sugra . 2024-05-13
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Person who delivered was lovely
Ruby . 2024-05-11
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Delivery almost 2 hours after we ordered it. Delivery time kept being revised back.
Greg . 2024-05-03
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Not even the normal food was possible as the oven had broken down. Seemed like only 1 staff who could not be bothered. Did not order, other gsdt food options open with better choices.
Simon Fruen . 2024-04-29
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Received one of the sandwiches with 1 ingredient only
Klaudia . 2024-04-24
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Horrible, I received no dressing for the salad
David . 2024-04-21
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I have waited for my order 1.5 hour and I only leave behind the corner. The restaurant didn't star preparing the order for an hour, another 30 minutes took them to get it ready and deliver. It is not first time that restaurant was only changing the delivery slot. On previous occasions my order has been cancelled after 30 minutes of waiting. Definitely the worst Subway in the town. Won't recommend this place.
Katarzyna . 2024-04-20
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I had a part of my order missing and when I asked for a refund they couldn't do it. they did offer to bring them out but I would have finished work by that time. shame I didn't get a refund on the missing item x
Lauren . 2024-04-05
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Forgot 3/4 of my order. Payed £23 and it’s missing drinks, sides and deserts. Not happy.
Chloe . 2024-04-02
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Very good standards wow impressive foodies enjoy coming to eat in or take away. Thanks for delicious 🤤 sandwiches 🥪 I look forward in coming again soon 🔜 ü really are 5 ✨⭐ 🤩 I'm up 4 that 5 star's eat in optional extras. Much ❣️ to the establishment & staff members thanks again for feeding ÜS All. Fast foodies United Kingdom England UK British in an American style diner.
A Zach . 2024-03-21
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I put in notes “leave at front door”. They continuously kept knocking on all the windows and doors in my house until they got an answer
Liam . 2024-03-13
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Great tasting hot food . Thank you
Kamila . 2024-03-06
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Delivered wrong item. Charged for a packet Doritos instead of nachos paid for
Deborah . 2024-03-05
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No happy with this as I ordered a foot long and only got 6 inch. This is second time this has happened and no one answers the phone to complain too.
Zoe . 2024-03-01
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Incorrect contents in subs, unable to eat due to allergies waste of money
katherine . 2024-02-13
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The people who work here don’t even know how to make a sandwich. Half the order is missing, cold, and the “sandwich” isn’t even toasted and cold. I know you don’t need much to work here but seriously, if you can’t follow an order and make a sandwich, things look bleak
Dean Woodford . 2024-01-27
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Not much topping and not spread out so both ends of the sub were bare and dry.
samantha . 2024-01-22
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absolutly spot on Thankyou so much xD
David . 2023-12-24
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Subway got order wrong. Was not toasted !! Disappointed
Joe . 2023-12-23
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I ordered white choc macadamia cookies and got rainbow instead. I payed extra for grilled onions and didn’t get them.
Lottie . 2023-10-08
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Wrong sauce and items in one sub making it inedible. No care or attention on preparing meal. Delivery was perfect and on time as usual.
Ryan . 2023-09-26
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I have order at 11:25 and received at 12:47 not sure if I will be using this “just eat “ again the food was cold by the time he bring it , spoke with restaurant few times the order been ready long time no one to pick up the load a driver named Robert T was allocate for it but he never turn up to collect the food so they allocate to a new driver , very disappoint spend over £36 and eat cold food
George . 2023-09-18
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Never got my food again, rang subway and they said ring Just Eat, when I rang you can’t speak to anyone. This is now 3 times, the reason being is the delivery person has never once asked me for my code so it’s easy for people to steel your food. What a joke.
Mark . 2023-08-24
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Instead of ringing me to tell me they had no chicken tikka for sub. They just sent me a sub with salad and mayonnaise in it. Shocking. Also nachos cold from cold drinks being put in the food bag.
Charlotte . 2023-08-22
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Very little meat in the salad, but tasty
Ann . 2023-08-17
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What a absolute joke a hour and 45mins late and cold
James . 2023-08-01
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It hasn’t been delivered but says it has at 18:02
Joseph . 2023-08-01
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Had meatballs filling missing not great
Rebecca . 2023-07-26
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Ordered at 1.36pm order delivered at 2.45pm, after 2 calls to the restaurant to find out what's happening. Food cold when arrived.
Lisa . 2023-07-23
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They didn’t put any cheese in my sub & I ordered cheese
Kayleigh . 2023-07-01
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Sub was missing, cookies stale and the muffins were stale and squashed flat.
Tina . 2023-06-26
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This place is is good the staff are very nice and well mannered and the nice lad that served me was amazing his name began with m
Luke Lord . 2023-05-25
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Extremely rude driver! Shouting at me that he has to wait for me for ling time when in app is says he is still 4 minutes away. If he doesn't update it correctly! Food arrived in ripped back, covered in some kind of liquid! Absolutely disappointing!!!
Wioleta . 2023-05-22
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Update Been multiple times ware they stop serving 15 minutes before closing time really poor service should ammend opening times Old review usual subway tbh, but the team in here tend to get your order sorted to how you want it better than most, and the stock seams to all ways be fresh as well. can be a wait at peek times eg 13pm ect but never too long
adam whatford . 2023-05-02
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Disgusting the beef had green bits all over it wasn’t happy
Kim . 2023-04-06
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Order 2 hours in advanced then wasn’t delivered.
Kev . 2023-04-06
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Food all came incorrect , had missing items also , called the shop and they just seemed like they didn’t know what to do with the situation, had to go collect myself. Finally when opening the last sub there was a wasp inside … totally unimpressed with the food and service , appalling!!
Sarah . 2023-04-02
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Excellent quality as always - food is consistently delicious!
Jo . 2023-04-01
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Very disappointing, half of the vegetables are missing
Jack . 2023-03-15
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Food great - delivered quickly. Only issue was wrong crisps delivered. We got quavers instead of Walkers Oven Baked Cheese & Onion.
Chloe . 2023-03-10
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Part of my order was crinkle potato wedges and I received a small handful! Not even half of the box is filled! Do your job properly!
kerry . 2023-03-07
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Arrives missing items (Ribenna Juice). The sandwich was also cold.
Lucas . 2023-03-04
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If ordering online, don’t ask for toasted, it won’t be toasted. Click random salad options as they do that themselves anyway.
K S . 2023-03-04
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I am so incredibly disappointed by Subways delivery food standards. When you go into the establishment, they present the food so much better. This food delivered to me was awful. Burnt cookie, wrong drink, soggy hash browns, the food was hardly even cut, it had huge chunks of uncut red onion and the sweet corn was bone dry. It came late, so it was completely cold. Really awful food delivery.
Molly . 2023-02-15
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Chicken nachos in sandwich instead of hash browns, one cookie instead of three that I ordered and Pepsi max instead of Pepsi. Driver was lovely great customer service
Sonia . 2023-02-11
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I wanted a Tropicana, but they sent me a Robinsons Fruit Shoot instead.
Yuceer . 2023-01-28
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Yet again, the order was missing items. That's it. No more second chances.
Krzysztof . 2023-01-28
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Amazing individual, forgot her name but it started with a C. Very polite person. Amazing food
Google User . 2022-07-16
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Getting pricey compared to other options like dominoes (collection deals). Good staff here though and clean.
C G . 2022-06-11
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Food was nice, but the customer service from the young tall man was appalling
Samantha Corke . 2022-03-17
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Have been coming here from last couple of years and its been really good, However lately they seem to have new staff who probably needs more coaching right from how to cut the bread & the way they make the sandwich . May be someone needs to keep a close watch if the typical standards or way of doing things " the subway way " is being followed so that the client experience is not impacted at the store.I was really unhappy about couple of visits especially the one today on 28th Jan afternoon.
Pavneet Singh . 2022-01-28
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Used regularly. Too hit and miss, mostly miss, ordered extra scoop of tuna and sub had barely the normal amount of tuna. Will not be visiting again for a while instead go to one at herlington further be away.
Mohammed Sadaqat . 2022-01-24
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I ordered a cookie sub and even though they didnt have it on the menu the kind staff were more than happy to make it for me and I really suggest that they add it to the menu. Now all they need is chocolate sauce to have a successful business!
S A . 2022-01-20
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Lovely sandwich, it was delicious. I recommend the teriyaki chicken, toasted with combo chesse, mixed peppers, red onions and spinach. Had to come in to store to get it as UBEREATS couldn't find my address and after 2 minutes and 1 missed call they drove off with my sandwich. Didn't get the money back either. If something is worth doing do it yourself. These delivery Apps are making a mess of our industry. I'm a Head chef and we are in the hospitality trade, these Tech companies have no idea what that means.
Steven Harrison . 2021-08-10
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Looks derelict especially after the bad weather there were many holes in the roof and water dripping through everywhere there was a new member of staff who asked the experienced member of staff for help and she just seemed as though she couldn't be bothered and didn't help at all. Also doesn't offer sweetcorn any more.v
Lauren Creek . 2021-07-23
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When you come in it is very confusing where to stand in the queue, it's a strange design. Way too many people (5) behind the bar while it is not busy, very disorganised. My partner ordered the tuna sandwich, which was alright... he was used to proper scoops of tuna on the sandwhich, they were a bit greedy at this place. Also a pity they don't offer sweetcorn. I ordered the Veggie Delight which was delicious but they only put a tiny bit of cheese on it, luckily I could choose other veggies ingredients otherwise it would have been dissapointing. Unfortunately we won't come back again.
Cha . 2021-07-23
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Weird layout as enter where you pay, footlong was sloppily made
Aled Hipgrave . 2021-05-26
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Good fresh subs, any fillings you want. Friendly staff
Luke . 2021-05-17
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Some of the staff are friendly and welcoming
Candice Barry . 2021-04-05
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Not the best... I usually use the applegreens subway at stanground. I thought as I was closer to hampton, I'd give it a go... the food was ok but no way near as good as the stanground subway. The bread tasted different, filling tasted different. Won't go back unfortunately.
Ashley Wells . 2021-02-21
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Terrible. The woman that was making my sandwich kept whipping her forehead with her bare hands and touching all parts of her face including her nose. Really put me off my lunch and had to throw away my footlong.
Leon Milliken . 2020-09-28
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Woman making the sub wasn’t wearing a mask & talking to us over the food
Matthew Harris . 2020-09-26
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Very nice food always hot and well presented
Paul West . 2020-03-18
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Asked for 50 cookies one member of staff started counting another staff member etrupts and says we can do 12 or 24 as need them for their people. Then gave up. Not the best staff certainly not on the ball.
Daniel Barry . 2020-01-30
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Great staff members n most are very generous with toppings amount
edward powell-smith . 2020-01-20
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Food was good as always, staff was a bit abrupt when I asked about slimming world discount. Bearing in mind there are between 700 & 800 members of the Hampton groups with several using it.
Kay Galloway . 2019-12-08
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Only subway in Peterborough where you have to ask to warm up breakfast meats.. and when asked get huffs and puffs
Cassandra Jordan . 2019-12-05
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Great customer service and was very full after my foot long sub with hash browns and drink was lovely xx
George Barnsdale . 2019-11-06
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What’s right with this subway?! Poor parking, slow team here, not good. Don’t get it your way. Go to the subway on the A1 which is managed by a true hero.
Curtis . 2019-11-04
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Clean and cozy. Breakfast with salads with no extra charges. Keep it on. Great :)
Darius D . 2019-07-11
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Nice sandwiches served with mouthful of top up and healthy eating too
Raza Datoo . 2019-07-01
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Woman serving in there today told us the eggs had all gone even though it was early morning then customer came in behind us and asked for eggs and the boy serving went to fridge and got them out we said to woman you told us you had none she said but they need to go in microwave to heat for few minutes. She couldn't be bothered to do that as she was due to giving her break and sit on her phone. Bad customer service in that subway.
Debra Gould . 2019-06-24
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Easily the best SubWay in the Peterborough area, been to all of them and this is the only one we go back to. Staff are always happy and helpful, even when busy you never feel like you are taking up there time or when you walk in 5 minutes before closing time! (I know, I hate to admit I was one of those). Great food at a great price, can't speak highly enough of it.
Tristran Duckett-McDowall . 2019-06-17
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Always enjoy my sub salad from this outlet
Chris Kilmore . 2018-07-31
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I love the veggie patty sandwich. Definitely my favourite
Jasmine Williams . 2018-07-29
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It was alright but they should have gluten free subs
Naman . 2018-07-26
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Drink machine not working not offered alternative bottle drink at same price
Mohammed Nawaz . 2018-07-18
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Best subway we have experienced.always food somehow Is better.not soggy and fresher.most staff are really friendly.
alan Baker . 2018-04-14
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Food looks good. However it's often messy and there is no cell service in there! You are completely cut off so if you are expecting important call do not go there.
Robert Kabat . 2018-04-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered food took way longer than expected time so called them up who said it’s on the way, another half an hour goes by and no food, my brother calls again and they said it’s on the way and then hung up. I then called back and asked for a refund and to cancel the order and they hung up; I then called again and stated I would report them. After more shouting and abuse they reluctantly agreed to refund the money and hung up again. Ordered again a few weeks later and the food have half my family threw up, I think it was deliberate so will never order again and no one else should.
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Maria was absolutely amazing. Talked me through the entire process and when I was unsure she helped me more until I decided to go from small to large box, so glad I did! She’s an asset to the company. Thanks Maria, you are one of the loveliest staff members I’ve come across. 5* for chopstix. Food was delicious
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We found ourselves stuck in heavy traffic, so detoured here. Clean, quiet, good range of hot and cold drinks. After an hour, we were refreshed and reinvigorated to get back on our journey. The heavy traffic had subsided.
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Decided to dine here before a show! The food was absolutely amazing ! Vegetable biryani was beautiful and the staff were very attentive a special mention to Wendy! Made our evening