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3.0

Based on 138 opinions finded in 2 websites

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Nº 508 in 612 in Peterborough

CUSTOMERS TALK ABOUT DISHES WITH..pizzacheeseburnt
Score

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Deliver late 45 min,food cold and tasteless

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giedrius skukauskas . 2024-06-04

MORE AT Google

I didn’t receive my order at all

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Christy . 2024-03-26

MORE AT Just Eat

Love there food nice hot fresh well resented

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Chelsea Stewart . 2024-03-05

MORE AT Google

Best pizzas to get in town. Most recommended

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ŠuĎhÄñ . 2024-03-01

MORE AT Google

Most recommended. Pizza chef Geo is superb making the best pizza in town. Love it

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Nikhil Thapa . 2024-03-01

MORE AT Google

Best place to eat out. Superb deals on menu and price saver

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Niranjan Agri . 2024-03-01

MORE AT Google

They are not just delivering pizza but happiness ❤️

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Suman Lama . 2024-03-01

MORE AT Google

Amazing service and food. Best place to eat

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Gaurav Basnet . 2024-02-27

MORE AT Google

Most recommended pizza shop in our Peterborough

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Mate Gucci . 2024-02-25

MORE AT Google

Very tasty food and friendly staff. Excellent service from the store among other pizzahut or dominos.

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Bishow Pradhan . 2024-02-25

MORE AT Google

Proffessional staff and excellent service. Tasty food most recommended pizzashop on Pb town.

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Sanju Shrestha . 2024-02-25

MORE AT Google

Amazing pizzas, just delicious. Best pizzas in the town. Forget about dominos, just pizza hut

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Bishow Pradhan . 2024-02-25

MORE AT Google

Food is not hot and hardly has any topping. My family did not eat it!

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Harriet . 2024-02-19

MORE AT Just Eat

Nothing was delivered. Waited over an hour for nothing.

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Nibycossiewie . 2024-02-12

MORE AT Just Eat

The pizza was amazing, I’ve ordered a pepperoni pizza, it was ready within 10 minutes and honestly so much better than papa johns or other pizza shops! The staff was very friendly, smiley and welcoming. The only downside is that they’re working in jackets and hats, I wouldn’t be surprised if I found something unusual in my pizza because of this. The management should do something about this as it was freezing in the store and I wouldn’t be happy working in this environment. Feel sorry for the staff, inhumane place to work!

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Roland Bodnar . 2024-01-19

MORE AT Google

Nearly 2 hrs since I ordered it arrives.

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Robert . 2024-01-18

MORE AT Just Eat

What a shambles ordered the new newyorker pizza on sour dough base @ an extra cost to myself long with chicken strips. and I think they forgot to add the toppings to the pizza and cook the chicken! The add talks about a foldable pizza loaded with pepperoni and loads of cheese. I get a crispy base with hardly any topping at all. Clearly small franchise is no where near the standard I would expect from pizza hut. I will only be eating at the restaurant from now on because they understand about food quality

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Tom Mcginn . 2024-01-09

MORE AT Google

Typically Okay, However today We were informed the delivery drivers car had Broken down. We had received a call asking us to collect. However neither of us drive. Kind of odd they don't have several drivers, Anyway the order was cancelled. Lets hope Dominoes can deliver :(

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Phoebe R . 2024-01-02

MORE AT Google

not great!! waited 2 hours and it was cold and wet! never ever thank you

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miriama . 2023-12-09

MORE AT Just Eat

Very good food.. the driver was very friendly service his name was fiory.

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Preeti . 2023-12-08

MORE AT Just Eat

Had a lot of pizzas from them But the base of this one was just thick grease had two slices the rest whent in bin It's now 6 hours later can still taste the grease

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kevan . 2023-12-05

MORE AT Just Eat

Pizza tasted really bland and boring, pizza hut not like it used to be... very disappointed...

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Nisar Hussain . 2023-11-13

MORE AT Google

The delivery driver was incredible - delivered my food half an hour early and was so sweet.

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INESE . 2023-11-05

MORE AT Just Eat

"Double baked/or leaving the pizza in a little longer" is the perfect way to have one. They get it right everytime. Crunchy base and toppings done nicely. I always collect the pizza and its ready within 10mins of ordering. I arrive a min or so before its done so its super hot and fresh. Highly recommend this place!

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Ray khan . 2023-10-30

MORE AT Google

The driver was very polite and on the time..thanks

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Katarina . 2023-10-15

MORE AT Just Eat

The delivery person was super friendly

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Miss . 2023-10-06

MORE AT Just Eat

It said 40 mins delivery time but it was an hour. The pizza was awful, the crust was too thick and soggy, the tomato sauce was not very nice and very little cheese, a total rip off.

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Moira . 2023-09-19

MORE AT Just Eat

The Food Was Fantastic And The Delivery Driver Was Very Friendly And Polite.

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Tashan . 2023-09-17

MORE AT Just Eat

Delivery time was 20-45mins and it took over an hour

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John . 2023-09-11

MORE AT Just Eat

Very nice delivery driver. Good job, well done

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Anna . 2023-09-08

MORE AT Just Eat

Top pizza and the man Tommy the delivery guy top man

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Posh chelsea Fc . 2023-07-27

MORE AT Google

Food was nice delivery driver was brilliant. Thank you Tommy

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Cristina . 2023-07-22

MORE AT Just Eat

Francesco was a lovely delivery driver. Very polite and happy!! Great food as always. Piping hot on arrival.

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Michelle . 2023-07-01

MORE AT Just Eat

Your comments Great customer service from the delivery driver, very friendly and a very funny guy….. is a real credit to Pizza Hut there should be more drivers like him….. defo deserves a pay increase….. please inform the driver of his great service Name was fury

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Shoiab . 2023-06-25

MORE AT Just Eat

The delivery driver (fiury) was lovely. The restaurant gave him a small drink when we ordered a large. When i told him i had the wrong drink, he was being very apologetic and went back to get the correct drink. Really lovely man. The pizzas came really quick however they tasted very blant. Barely any base sauce on both of them.

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Paulina Churas . 2023-06-25

MORE AT Google

The restaurant substituted my pizza for a different pizza, without asking me first. I'd be worried to order from here again, as I have family members who have allergies to certain ingredients.

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Kris . 2023-06-24

MORE AT Just Eat

The delivery driver was very friendly and kind and bought the food hot very good delivery driver the food was delicious the melts are very tasty. Would order again from Pizza Hut Peterborough.

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Jason . 2023-06-17

MORE AT Just Eat

Very quick delivery service and driver Francesco was very friendly and helpful

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Wing-Yan . 2023-06-15

MORE AT Just Eat

Came earlier than we thought which was great! Nice and hot thanks Francesco!!!

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Ben . 2023-06-13

MORE AT Just Eat

The delivery man was very friendly and polite.

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Rebecca . 2023-05-30

MORE AT Just Eat

Amazing delivery driver and food was hot and he was very kind.

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Jason . 2023-05-16

MORE AT Just Eat

Good pizzas and excellent service

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Athul Ramakrishnan . 2023-05-11

MORE AT Google

Most disgusting pizza restaurant, staff is terrible and very unprofessional ,wouldn't recommend to anyone !

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Andrey B . 2023-04-27

MORE AT Google

Be careful ordering online here for delivery. They accept order and after 45min they cancelled Waste of time

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Ashish Khurmpur . 2023-04-23

MORE AT Google

Waited forever before the food was sent out for delivery and then it wasn't even delivered!!!! Should be an option for food was delivered "never'

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Claire . 2023-04-21

MORE AT Just Eat

Delivery 15 minutes early. My husband and my pizzas are lovely. We both will order again in the future. I don’t mean every week.

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P . 2023-04-18

MORE AT Just Eat

It's just too good, I have to keep coming back for more! Always make a large order for my family, always consistently perfect. Blows dominos out of the water with its taste and good amount of toppings.

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Sarah . 2023-04-02

MORE AT Google

Waited 2 hours and got the wrong food. Do better.

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John . 2023-03-24

MORE AT Just Eat

Chicken strips look like fish fingers and hair found on the pizza. Don't recommend it.

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Patrycja Augustyniak . 2023-03-15

MORE AT Google

90 minutes for a pizza to arrive

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Cjagan . 2023-03-08

MORE AT Just Eat

Ordered a Meat Feast pizza but received cheesy garlic bread!

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Stephen . 2023-02-02

MORE AT Just Eat

Driver was not finding the house and he was so rude . So many times I order from just eat they don’t have problem finding my house . Driver was so rude . Food absolutely cold . Not worth it

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Marut . 2023-01-06

MORE AT Just Eat

Ordered two pizzas but received the wrong ones. Not happy at all, but all food in the bin..

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egidijus . 2023-01-02

MORE AT Just Eat

Late food, it was cold and I called the restaurant to see where the food was he was very rude on the phone and said he doesn’t have to deliver it for another ‘28’ minutes. Very disappointed

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Ellis . 2022-12-27

MORE AT Just Eat

Food cold missing bits very late won't b ordering again

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Louise . 2022-12-23

MORE AT Just Eat

2nd order in two weeks that was buy one hm get one free and th second pizza didn’t arrive

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Jonathan . 2022-12-19

MORE AT Just Eat

The order was for 2 pizzas but only one arrived

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Jonathan . 2022-12-12

MORE AT Just Eat

Pizza boxes were soggy and ice cream was rather melted. Although Just Eat website said 25-40min for delivery when ordering the estimated time of delivery was a window 65-80min after ordering and still they were 10min late. Had ordered the same on Sunday - ordered for 5pm delivery, order confirmed at 3:23pm, order cancelled at 5:05pm. Very unreliable, won't order again.

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Curtis . 2022-11-28

MORE AT Just Eat

Pizzas came late, they were cold and very chewie.

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Vivien . 2022-11-28

MORE AT Just Eat

I paid for extra potato wedges and they wasn’t there also was cold

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Storm . 2022-11-14

MORE AT Just Eat

1st order pizza wrong no drink in deal so phoned. Sent order again pizza correct no drink phoned again could not understand on the phone..

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kayley . 2022-11-08

MORE AT Just Eat

order was due between 17.40 and 18.00. Had text message at 17.35 to say it was on its way. Eventually turned up at 18.20. (45 minutes for a 10 minute journey!) Pizza was barely warm and cheese was all congealed on the top. Pizza box was battered and base was covered in grease as the pizza had been in there for so long. I ordered Pepsi and received Pepsi Max. The order was made at 16.40 so it took 1 hour 40 minutes.

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Elizabeth . 2022-10-30

MORE AT Just Eat

I placed an order online - the website incorrectly directed to the wrong pizza hut despite using the correct postcode. When I called the branch I wasn’t treated fairly and the gentleman (Zoda) said his manager could only refund. Which I found astonishing and they hung up. The manager at the pizza hut at another branch kindly assisted in calling zoda back but I am yet to receive a refund

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Jawad Merali . 2022-10-29

MORE AT Google

Late delivery and cold pizza!!!

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Robert . 2022-10-15

MORE AT Just Eat

After receiving message saying delivery was on its way. Arrived about 25 mins later squashed and definitely not as hot as when it left the restaurant

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Peter . 2022-10-15

MORE AT Just Eat

They called me to come and collect the order because they couldn't find a delivery driver . I couldn't go and collect it , order never arrived but they charged me 30.46£ and didn't get refunded. I called them, they said it was a system issue, still no refund after more than a week. Order placed and paid for on 06/10 , today is 14/10 , no refund, no nothing.

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Marius Manea . 2022-10-15

MORE AT Google

Excellent experience with our order from this branch. Order was 15mins late which is totally acceptable. Food tasted excellent, and they accepted my student food card which gave me 50% off. Delivery driver was great and very friendly and approachable. Will definitely be ordering from here and indeed Pizza Hut again!

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Lee Green . 2022-09-18

MORE AT Google

Good timing on delivery but quality of the pizza isn’t good.

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Demid . 2022-09-14

MORE AT Just Eat

I had missing items and it was cold. Some of the wedges were not fully cooked

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Abigail . 2022-09-11

MORE AT Just Eat

No faults, arrived piping hot and driver was polite and friendly

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John . 2022-08-31

MORE AT Just Eat

Food hasn't arrived even though it says it has

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Henrikas . 2022-08-29

MORE AT Just Eat

No dip with my wedges. Ordered thin base pizza which was ok but why was the crust so big and doughy?

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Anthony . 2022-08-23

MORE AT Just Eat

I ordered two chicken pizzas with vegetables and vegan, I got a pizza, one also had two little dough and some chaos. I tried to call them. he said no my problem and missed the bell .... where he has respect ... I'm deaf

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Michał Talarek . 2022-07-31

MORE AT Google

the food was nice a d hot but the dip i ordered was not there

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Kevin . 2022-07-15

MORE AT Just Eat

My partner ordered food from the Pizza Hut website and it was redirected to here. We called where our order was originally sent and they said it had been passed on here. The lovely gentleman where our order was passed from is currently making our food as Broadway did not pick up the phone, make or send our food and our order time was over an hour. Essentially, do not order from Pizza Hut Broadway as they will sideline you and not send your food to you for over an hour. If I could give this place less than a star I would, they haven’t even sent the food and have closed now.

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Jonathan Ellard . 2022-07-02

MORE AT Google

Ordered veggie sizzler but got a normal veggie pizza not happy but only good thing is that the mac and cheese was yummy

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Sara . 2022-06-28

MORE AT Just Eat

Ordered for lunch when delivery said between 20-40minutes…an hour and a half later it arrived. No information or updates, very poor!

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Emily . 2022-04-18

MORE AT Just Eat

Woman behind the counter thinks your a mind reader completely out of order saying you SHOULD TELL US YOU DIDNT WANT GARLIC ON THE PAN PIZZA, When on the menu it doesn’t say anything about 3 ton of garlic onit! I think this woman who is completely arrogant should be sacked with immediate effect

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Jordan Morris . 2022-04-11

MORE AT Google

No issues with pizza or anything. Whilst waiting for pizza, heard workers having a loud argument.

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Niks Kļeščovs . 2022-04-03

MORE AT Google

Order never turned up no return phone calls had to use 2 different phone numbers to reach through as they didnt bother pick up the phone call. Spend nearly an hour trying to get the refund. Not recommended to anyone absolutely awful service. Will not use again

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Chris Tajemnica . 2022-03-22

MORE AT Google

Fabulous all round from order to delivery to eating very tasty .

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Mandy . 2022-02-16

MORE AT Just Eat

For Pizza Hut you’d expect a bit of quality, for over £20 for a pizza that tasted like it was two days old, it was delivered by someone who put it in the boot, all crushed and open so the food was cold, do yourselves a favour and order dominos, what was I thinking ordering here !!!

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Paul . 2022-02-11

MORE AT Just Eat

The absolute worst pizza you could ever order. Do not order from here. They don't know how to make pizza, only burnt cheesy bread. I'm so sad that I didn't take a photo of it because it would shock and appall and horrify any pizza lover.

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Tamara Cooke . 2022-01-23

MORE AT Google

No update on late orde from restaurant whatsoever, no answering calls, pizza came one hour after contacting via je app. I ordered it for child recovering from chicken pox, she was upset and I not impressed

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izabela . 2021-12-16

MORE AT Just Eat

Had missing desert item but called the restaurant and they sent the item. One pizza was supposed to be deep pan but wasn't. Tasted okay though but not same quality as I've had in the restaurant. Disappointing meal.

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Charlotte . 2021-12-15

MORE AT Just Eat

Awful tasting, cold pizza an hour late. Enough said

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Daniel . 2021-11-22

MORE AT Just Eat

Useless placed an order and got a call back saying it will take 30 mins longer. So 1hour 45mins for a pizza asked me wait or cancel. As the food was for kids I had to cancel they said they would refund 3 weeks later and many calls to head office got a refund no apologies. Go somewhere else.

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T P . 2021-11-15

MORE AT Google

The food was cold when it arrived, the pizza wasn’t what we ordered and paid for and when I rang the restaurant the person I spoke was extremely rude and wouldn’t help as we had ordered through the just eats app! Would not recommend.

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Laura . 2021-11-10

MORE AT Just Eat

Staff are really rude. Will never want to go again. Not recommended. Could do better. Very poor customer service

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Faaizah Hussain . 2021-10-31

MORE AT Google

Pizza was ok and on time Eat it..

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Andy . 2021-10-29

MORE AT Just Eat

Pizza wasn’t as tasty as it’s been before. I don’t know why.

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Sophie . 2021-10-12

MORE AT Just Eat

Pizza was not cooked right burnt and not enough cheese how hard can it be to make a margarita pizza you wallies

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Mohammad . 2021-10-02

MORE AT Just Eat

Great service, I've ordered 3 portions of potatoes wedges and I had one delivered. When I phoned the restaurant they already realised that they forgot to add them in the delivery. They apologise and the missing boxes were with us in 5 minutes.

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Mirela . 2021-08-29

MORE AT Just Eat

The toppings on the pizza were not what I ordered. I contacted the restaurant and they said the order they received from you was different from what I ordered on the app. They blame Just Eat for the error. They say they were told sweetcorn instead of red onion. I was very disappointed.

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Sophie . 2021-08-07

MORE AT Just Eat

Pizza really wasn’t great- half burnt, cheese was missing from a lot of the slices. Not what I expect from a Pizza Hut. Delivery driver was very nice and professional.

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Kosi . 2021-08-03

MORE AT Just Eat

Very poor pizzas, ordered two and wedges, both pizzas were not upto the usually high standard with very few ingredients on and hardly any cheese, the wedges were not worth the almost £5 all in all very disappointing I don't mind paying the higher price than most when the quality is there but £45 for poor quality feels like a rip off

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Bruce . 2021-07-17

MORE AT Just Eat

No sauce included and it’s really bad quality, you let me down! Compare to Papa John or Dominos! I’d be better with a frozen goodfellas hands down! It’s been 4 years since I ordered. Won’t order again. Pizza Hut Broadway pizza, have a Dominos and compare! The quality to price - you failed me big time. I’m really surprised you maintain your franchise rights and I’ll be contacting PHHQ!

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Tom . 2021-07-09

MORE AT Google

Food arrived on time. Everything was packed nicely. Polite and friendly delivery driver 👍🏼

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Ciaran . 2021-06-29

MORE AT Just Eat

Pizza thick and undercooked. Delivery bad. Delivery progress didn't update and I was not prepared for it. Driver then started blaming me out of nowhere. Ridiculous really.

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Sandis . 2021-06-13

MORE AT Just Eat

Order was wrong, tried calling 4 times and everytine phone just rang out. £20 spent on a pizza I didn’t like or order.

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Gav . 2021-06-13

MORE AT Just Eat

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