Subway in Coventry

Been coming here for 10 years and whenever the owners were in it was spot on. I don’t know if there’s been a shift in management or something, but the past few times I have been here it’s been nothing short of awful. I have decided after today that I won’t be using this branch anymore. The worker told me he couldn’t put my sub through the till as I only wanted bacon as my main filling, and proceeded to put hardly any filling in, even if I very politely asked for some extra. I paid £7.30 for something that had hardly anything in it - not to mention my sister’s sub which was even emptier than mine. The previous times that I have been in, the service has been ridiculously slow - as someone who has worked in sandwich shops before, I know it’s not hard to put fillings in quickly and easily. Everytime I’ve been in, customers walk out because the queue takes too long to wait (even if there’s only 2 or 3 people in it!). I’m not the only one to feel this way as a lot of people who live nearby have also noticed the standards slip. It’s a real shame but it has to be said :(

Full time wasting Place . Waiting for one order for 30 minutes. Very slow and useless staff .

They have a courier who can't deliver the order to the right place and communication when trying to call them there is no awnser

My go-to subway always fresh ingredients great food and great service

Walking into Subway, the smell of fresh bread was inviting. The staff greeted me warmly and crafted my Italian B.M.T. with care. The attentive service added to the pleasant experience. Highly recommend for a tasty, quick meal!

One of the best Subways in Coventry. Be it taste, freshness of ingredients or customer service. Everything is superb. Special mention to Sandwich Artist Jem. Amazing sandwich, awesome customer service and the level of cleanliness this guy maintains is great. Highly recommend

Food nice but grossly overpriced!! £8.97 for a 6inch sub, 5 tiny cheese bites and a tiny bottle of orange juice. I cried once I'd finished

Me and my friends had such a great experience here! The staff are amazing and were so helpful. A special mention to the owner who took the time to tell us about the offers and the menu and gave us free bags for life!

Went in with a group of friends, the owner of the business was incredibly polite, walked us through all the deals, and even offered us our free cookies when we didn’t realise we could get them. Incredibly patient when we took some time choosing our food. Definitely coming back in the future!

Really friendly staff in a great, quiet location! Gave us as a bunch of students free bags for life as well as free offers as students. Owner was lovely really recommend!

My favourite Subway in Cov! Workers are always so friendly and patient, restaurant is clean and atmosphere is peaceful & relaxed. Always have a lovely time grabbing lunch here with my friend. :)

Lovely place and wonderful staff. They keep the place clean, are polite and helpful, and make delicious subs and food.

Great food and very friendly and professional staff!!!

Nice friendly people... As always 🙏

Nice clean atmosphere to dine in.Very friend owners.Ingredients and breads are always fresh. Always enjoy our meal there.

Owners are always friendly, and hard working, as are the staff. Food here is always delicious and fresh, unlike some other subways which can be hit and miss. Cheap too

I have been a regular customer here for a number of years. Always great service, friendly staff, very fresh ingredients and everything is spotlessly clean.

The store has also enough dining space and the staff is very polite and gentle. The best part of this store is the staff members.

Great customer service!!! Very helpful.

Such pleasant friendly service, and the food prepared to a really high standard! Best subway I have visited really.

5/5 for the Sandwich and the customer service!!

Iv been to alot of subways. And this one is head and shoulders the best. The staff are super friendly and great at making sandwiches. I've never been a huge fan of subway in the past but I come here at least once a week.

Very quiet and cozy subway branch

I like subway generally. The staff while friendly and welcoming are really slow and end up spending a good 10-15 minutes making a 6 inch sub which defeats the purpose of a fast food chain

Not the best. If they run out of anything mid-serve they just give you less. Lazy.

ordered a steak n cheese 6 inch which was nice but they forgot my hash browns so they delivered them to me again 3!! 3 hash browns that were cold..really lost for words.

Friendly staff, not much seating but very clean, would visit again.

Really helpful when we had an issue with ordering on Deliveroo. Good customer service - couldn’t do too much for us. Thank you.

Lovely, friendly and welcoming service, especially when it came to the birthday cookie! Very good with covid regulations also

Ordered remotely using the Subway app to take advantage of the brilliant 2-4-1 Footlong Valentine's offer, got there early and was kindly offered a hot drink since the snowstorm was engulfing the area. The social distancing was clearly marked and all the seating was moved to the side and taped off, there were screens in place between the staff and public and a table for collection. I soon collected my order and walked home only to find I was missing some of my cookies. A quick call to the store solved the problem however. The manager was very understanding and kindly drove out to my house with not only the missing cookies, but extras on top of that and a handful of the (surprisingly comfortable) Subway staff masks. The Sub was amazing, exactly what I ordered hot, fresh and tasty. The customer service was phenomenal. Great job folks.

Cracking sub, clean and good covid regs in place

I have visited a few times. Nice clean venue with friendly staff and great service.

Friendly welcoming staff that go the extra mile to keep the client happy. No one likes walking into a fast food place to dull dreary faces!

We have ordered box of cookies which were sent in a bag without box and they were in pieces. The staff were unhelpful and disconnected the phone

Very polite and welcoming and good hygiene

Earlsdon Subway is the best for food and staff are brilliant! My son and I would reccomend.

Fantastic Steak Wrap and table service

Absolutely no awareness about allergens. Been sent the wrong meal via ubereats which could put me in hospital. They are going to kill someone, this is now the second time this has happened, I wont be giving a third chance.

My salads getting dearer and dearer

The new vegan sub is delicious coupled with a salad bowl and don't forget the garlic and herb vegan aioli (sauce).

Very nice new vegan sub with a vegan patty

Decent sandwiches. Would have been nice if a baguette option was available

Went into the shop and wanted a tasty sandwich, was greeted by an employee called josh, never in my life have a met bigger nonse in my life he was rude and disrespectful and I will not be enjoying my favourite B.L.T On a hearty Italian bread in your establishment again I am so disappointed in the staffing that I am rethinking ever returning Yours sincerely MR Reece Marsden

The young woman who served me was completely disinterested and had an attitude problem. I had to repeat myself several times because she simply wasn't listening and didn't seem to care. I had to return my coffee because it was wrong and the cup only half filled. Several months ago I helped to break up a fight that erupted in this Subway whilst I was eating. The latest visit was my first time back since that happened, but I won't be back in a hurry because this branch has just become a hangout for the local youths and it's intimidating to eat food inside. It's ironic that I can go to the Wetherspoons pub down the road, eat a reasonably priced meal, get far better service and feel much safer than I can in this Subway.

The server tonight was just rude for no reason. His whole service was just off. His portion sizes were ridiculous for a footlong. Never in my life have I ever gotten meatballs halved for a sub. The guy was really acting like he was doing me a favour with the silly portions he was giving me like I’m not paying for it. Such a joke!

Food is good and ladies who work there are lovely

It’s a subway, they are all the same.

Go here quite a bit and usually quite good service. Not the fastest but there isn’t usually many staff in. But today I came home and I didn’t have a whole cookie in my bag! ☹️💔 very disappointing

Good food, lovely lady's, made to feel welcome

Brilliant service. The service was not bad. Good job to the man servicing it, I guess.

Staff were always friendly and polite. service is always quick