Subway in Coventry

Half of item missing from my order.

Food horrible, never again. What a waste of money

Didnt even come, took my money, said it was delivered when it was not.

There were pepper on the plant patty sandwiches even though I did not ask for any so that was disappointing

Food was cold when delivered and even when I requested for it to be toasted.

I ordered a scheduled delivery for 15:35 and it arrived twenty minutes late. What’s the point of a scheduled delivery if it’s going to be late. Ridiculous service and poor quality food. Food arrived cold and there wasn’t nearly enough sauce in the sandwiches.

The food was great. But it will be better if they follow instructions. I asked for no onions but they put onions anyway which made my partner not to eat the food. This wasn’t a good experience at all

Where the rest of my order only half order has come I have missing items, I call the restaurant to be told sorry but next time I order you will put extra this is not good enough I want to be refunded for the missing items I will not be ordering from you again

Food was cold , wrap is rock solid and inedible. Such a disappointment.

Got my order wrong today. Ordered a teriyaki chicken footlong, and a chicken chipotle to go and got tandoori chicken instead! Hated it. Want my money back.

Every subway I go to I have a wonderful experience and this probably one of the best I have been to was really nice 👌

Wrong salad in the sandwiches all mixed up. The nachos were all burnt and there was hardly any sauce in the sandwiches.

Was 30 minutes late, delivered a completely wrong order which was meant for someone else. then didn’t answer the phone when calling to get my actual order. and just eat won’t refund the money instantly. better yet, have been given food i’m allergic to

Food was terrible my nachos had literally a blob of cheese sauce in the middle so plain box of crisps sandwich small amount of filling I definitely won't order from there again my hot drink had no sugar in way too strong

The food was cold and the app does not ask for any details for salad

When this branch was run by Jasmine it was excellent. She must have moved on because things have gone down hill. The food is fine but the service & atmosphere are terrible. Most people want efficient and accurate order taking more than the recent refurbishment.

Ordered Italian herb and cheese bun but received something else

Bread was flimsy and falling apart. Little amount of salad and hardly any sauce in any of the sandwiches. Very disappointed.

The subway didn’t have Pepsi or the cherry bakewell cookie I ordered with my meal, so they sent me 3 sticky toffee cookies and a big litre bottle of tango at no extra cost and left a note on a napkin which I thought was nice! Great customer service :)

Pre ordered in the morning for lunchtime pickup but had to wait half an hour in the shop for the food to be prepared!!!

Amazing service and amazing people.Also SANJU makes my sub the best from that store.

Amazing food this time. I called the restaurant and made some requests regarding the food and they were 100% spot on with the order.

Poor and rude service. Very small servings for subway.

Waited an hour and 40 minutes for a subway. It arrived cold and soggy! Driver blamed the restaurant and restaurant blamed the driver and then hung up on me!!!

Worst Subway ever! Order wrong, gave my Son mayonnaise when he’s allergic to it 😡 and it was all cold!

Food was cold and packaging was all over the place . There was hardly and sauce in any of the sandwiches and they were dry. Bread was old and clearly not fresh. Complete waste of money. Very disappointed!!

Food was cold no cheese as requested Has salad which was not requested And it's brown !!

Sent the completely wrong food, annoyed is an understatement

Again… missing salsa on my nachos!!!🤦🏼‍♀️ Sub was nice as always, but the sides are really lacking! Also was missing and extra cookie id ordered also.

I ordered 2 plant patty and 1 bombay special from them and i asked them to tell me which is veg and which was non-veg. Manager told us single one is non vegetarian when i had kne bite i realised this is non vegetarian which she was saying its plant patty for this when i told her she did mistake she was not accepting that. I told her she needs to use marker for veg and no veg she showed me proudly that she have marker but she is not using that. Ridiculous service

AVOID AT ALL COSTS NEVER GO HERE! Went there to get food and the new person Sravani didn’t have a clue what she was doing and almost gave me a meat sandwich rather than the meat substitute version, asked for meals and she didnt charge for them, the food was terrible avoid at all costs never going back there, why would they leave a new person on their own, asked for hearty italian bread and she said no and she said only have two breads in, doesnt have a clue what she is doing made the sub with all the sauce and salad and then went to grill the sub she didnt even cut my sub, asked about an offer and she said come back tomorrow, wouldn’t even feed my dog the food she served me absolutely useless rude as anything no customer service skills at all Doesn’t understand english would have rather made my sub myself round the counter AVOID

Worst customer experience staff has no experience did not know what to do. No communication. Stuggles to understand English. Stay AWAY. FOOD IS COLD

Only food shop here unless you go round the corner. Tiny shop, very limited space, but I bought a sub sandwich. The only thing i didn't like was there was no parking available, I had to park 100 yards or more in the next side street.

Gluten free bread was hard. Everything else was fine.

Good food as a standard subway. Place is a bit cramped and small with no seating. Atmosphere was neither good or bad and the service was also pretty average.

Ordered my Notorious BMT meal from this Subway with Deliveroo and got old crushed bread, half the meat missing and no salad or sauce. Just Pathetic.. Will stay away from this shop for good and would advise you too aswell.

Always excellent food, and speedy service. Well done 👏

Not big fan of subway but the people working there when I went like 3 weeks ago made sure we got nice takeaway service.

Excellent as usual, plenty of filling in our subways!

Ordered a cheesy garlic slice, got something with sauce on it can't even describe it. The 6 inch did not even have the extra pepperoni I ordered and has tomatoes in it which I did not order!

My order was not what I had ordered

What they done to my stomach was attempted murder. If you value your health, you won’t eat from here.

Lovely staff! Great food and service thank you!

My food said it was delivered and wasn’t

It arrived quickly, but the bread was stale I couldn’t eat it and the chicken tikka was freezing cold as if they’d just quickly defrosted it for the order🤢

These lot got everything perfect today and even gave me large nachos instead of small and gave me a bottle of Pepsi not a can and they read my comments spot on 👍

This is the worst subway i have been ever there is only one staff working there and her name sravani oh my god she was very rude to every customer i am waiting in the line and there 3 persons infornt me when the person ahead asked for multigrain bread she said its not availble he asked to give white break she replied very rudely dont waste time select one bread and then she dumped all the meat balls on the tray and changed 4 times with eat loves and taking ages to do one sub, and I asked her whether one stff working she said yeah in a very rude way i told her better to get another one because i been waiting for 15 minutes and she is not experienced and not trained properly and told how can someone eat the meatball on the tray, she said just get lost thats not your busniess, insaid whats your name she said sravani just do what ever you want and get lost again is she trained how to behave with customers worst management and worst behaviour of the staff

There is a girl named SRAVANI when i went in to order no communication skills at all to this lady One customer on asking her for italian bread she said no then asked for multigrain and said no again Then he asked her what bread have you got. She shouted showing bread chart to go check there For my order she doesn’t even know how to make a sub properly I just asked her are you alone She then said yes what is your problem If not interested getlost These people are getting paid to shout at customers as they wish Never visit this store again

Asked for grilled meat but sent cold one

a ton of missing items missing We ordered a meal and just received sandwich no drink no cookie no crisps

I Paid extra for the eggs to be added to both the salads I ordered and they were both missing. I was very disappointed

Ordered a footlong veggie patty. Not had one in ages and I remember it used to taste a lot nicer before. Also there was no salad in it, none at all

The staff was too rude they literally gave the sandwich in hand and weren’t helpful at all, we pay for a meal, and we don’t take it for free worst experience ever

The worst subway I’ve ever been too. Completely unorganised. Waited 15+ minutes for a normal subway when I was first in the queue. Woman didn’t even know how to make a sub. Put it in the toasted area and left it there and the other man asked me where my sub is?? worst experience I’ve ever had, was so close to just walking out. Never coming back here again.

Although the one I visited is very small, the customer service and cleanliness was A+

Everything seemed perfect. Thank you.

missing item so will request a refund :(

Have never really had a problem with this subway, food is always nice. Only complaint is sometimes they don’t have something in stock when ordering off Uber eats, but that’s not exactly the staffs fault. Love the food, pretty much always order subway from this service.

Food was left on floor.. it was not very good ..

Please be careful with your meats. I got food posioning from eating your turkey sub.

my favourite subway in Coventry :)

The food I ordered was not only wrong but looked Disgusting called this subway and asked to speak to a manager was told he was not available they took my details and said he would call I haven’t heard anything should be ashamed of themselves taking people’s money And giving disgusting food

Missed the cheese unfortunately and I ordered double.

Food is good when they get your order right however the customer service is non existent. Telling me to pop in and get the rest of my order about 10 times is just silly because if I was in a position to come and get it I would.

Absolutely atrocious service and food!! To begin with it was late, upon calling the restaurant they said the driver had already left but the tracking hadn't updated for nearly an hour at that point. When the food did arrive, none of the sandwiches was toasted (they were cold) and the potato crinkles were cold and had gone all stale (as chips/potatoes do when cold!) And the kicker is that the sauce is not even vegan!! Asked for garlic aoli but was given mayo, thankfully I smelt it first. Didnt bother eating any of it so not even sure if the sauce on the sandwich is the one requested. Asked for a refund because what bad service!

There wasn’t my complete order in there, the wrong drink was given and I didn’t recieve all the cookies and the wrong bread was used also

Today the subs were not fresh and there was not much in the subs...it looked like they had rushed the order.

Love the customer service at the branch. Staff are polite and fast service, subs are always fresh and tasty ingredients, great healthy options as well.

My food arrived very late. I had a sub missing the cookies has pieces missing like someone had taken a bite! Tried to call the restaurant 12 times no answer

They have missed a 3pk of cookies. I ordered 2. Also got the wrong meat in one of the subs.

Very Quick delivery considering today’s hot weather.

From the first time I ordered the time change so many times kids were really upset as it took so long

Gone downhill. Quality is absolutely terrible

Subway gave my order to the wrong driver, while making my driver wait for more than half an hour. Then instead of making new one, they got back the order from the wrong driver (obviously it was completely got cold at that time period) and without caring to heat it, sent me the order icecold and in impossible to eat situation. We called them, they lied on the phone; no offering for change or refund. Ridiculous service. Never again:)

Our order was delivered stone cold and 1 of the subs was wrong, 1 x sauce missing and 3 x salad items missing. 1 x cookie was wrong, and both crisps were missing. Asked for extra jalapeños and received none instead. Really poor.

Staff recently are always miserable. The quality of food has been compromised lately.

Waited around for 20 minutes because the person didn't know how to operate the till. Was told I couldn't have the recipe because she didn't know how to use till. So couldn't retrieve points.

Not what I ordered. Horrendous.

I love subway however on this occasion I asked for cheese but there was no cheese plus it was over loaded with the salad and less chicken. Other than that it still tasted great.

For the price you pay and you ask for jalapeño’s on your sub and you only get 3 maybe 4 that’s disgusting

Nice to be back. Very polite staff.

One of the very few I not the only Subway where there is a lot more personal attention that's given to each order an an appreciation of being a customer... Always busy in the later part of the day but much quite in the afternoons.

Definitely not open at 8am on a sunday

One of the most well known sandwich places. Not much to say really. Food always comes nice and fresh with a variety of fillings and some of the restaurants also use halal meat so if you require it you can choose a halal place.

What a fantastic service I received at this Subway! I ordered platters for my daughters birthday and the staff and manager were very helpful and professional. The manager went out of her way to make sure the sandwiches would turn up as fresh as possible. And a lovely kind gesture of cookies. Thank you, everyone enjoyed the food. I will definitely order from here again!

The veggies were not fresh. Peppers were soft and squishy. Cucumber shrivelled and off colour. There was a ROTTEN smell. Wish I had taken a pic. Staff are UNAPOLOGETIC. THEY ASKED IF I WANTED THE SAME AGAIN, OR REFUND. Oh please!!! If you want pretty dumb girls that serve ROTTEN subs this is the spot.

First time Subway in lochhurst lane, lovely staff very friendly, food gorgeous which all the food labelled up 😁

Great Food Great Service A+++++++++++++++++++++

Very poor strongly advise not to use this subway

Chicken Tikka and Pepperoni Sub is always the best!😋

Extremely rude staff annoyed never ever gonna go back i was a regular customer. Short girl grey ripped jumper would like you to wait even when no customers when she is ready she would give you the bread she wants to sell if you want footlong she will bring 2 6inch for same price...but if you want 2 6inch the price will be different.....just wants you to walk out lol

Uber Eats Delivery Exceptional: Hot food, great packaging. I have tested several subway branches - look no further.

Hi Owner, Plz inform us when your subway will re-open. It appears to be closed for some time yet online orders are still taken, unable to be fulfilled leaving the customer to jump through ridiculous hoops to get a refund. I'll adjust my review upon your response. For other readers, it took 2 days to get a refund when ordering via the Subways own app. Avoid their app and stick with other online order and delivery platforms. Good luck

I placed the order on the app and went to collect just to find that the store was shut.

Cant comment on food but staff are rude and and its advertised as eat in. Cant eat in and rudeness from asian lady made me walk out

The young Asian lady behind the counter is beautiful. Couldn't care about the food. 10\10

Great little Subway. Really friendly helpful lady working behind counter, gave really good portions. Always clean and tidy. Would recommend

I love subway but they never change their gloves

Friendly staff and great service. Food was good too.

Just the place to feed hunger pangs