Subway in Wolverhampton

Didn’t receive ay refund after I couldn’t eat my meal

Put cold drinks in with hot food so drinks where warm and food was cold so I will never buy from there again

Best food ever, we takeaway and the place was very clean .Service is quick efficient and to the point. The lady ( Preet) on the bread side is always great seems to be working (in like night shift )very hard .

Although delivery was fast, the subway itself was disappointing, I had chose the option to have it toasted, it did not come toasted.

Shocking customer service...walked in was ignored by member of staff whilst she prepared sandwiches for Uber....I was waiting 15 mins while she was doing Uber orders first....I was the only customer in there. She didn't even speak to me no hello...or to tell me she wouldn't be long....just rude. To make it worse there's only 1 member of staff who works there and she's really really slow and is rude...won't be back.

Was expecting delivery around 17.10 ISH hence food was cold

No jalapeños on the nachos no cheese on the philly cheese steak and no crispy onions

Food tastes good still, but they got our bread mixed up and food was cold when it arrived and barely had any cheese on it

Ordered online at 5.45 pm to supposedly collect at 6 pm. Got my order at 6.30pm ☹️. There were other people in the shop who had waited 40 mins and still hadn't been served either. The order system is abysmal , as they could do with a system like McDonalds, to know when you order is being dealt with , as numerous uber/just eat , etc drivers walk in and appear to have pushed in front of you. To make matters worse , there was only one member of staff working who was working at snail speed , and so the orders just kept getting backlogged. Now the food........... I used to love Subway because you felt like you were getting a proper sandwich , which was huge and full of ingredients....... not any more. The bread was painfully thin , and there wasn't anything to it. You used to be able to have every salad vegetable on your sandwich , but now you're limited to a few sparse items. You could pick your sauces to go on as extras , but alas, this is no more. If I had paid the full £7.99 for this , i would have been mega upset 😡 and felt robbed. At £4.10 with a discount code , I still feel robbed , so much so , that I don't think I'll bother with Subway ever again , as their quality of the sandwiches has gone down hill and at this particular restaurant , so has the service.

I am come to subway at evening thair team member is harpreet is give me wrong order but she give me fresh new one Thank you

ordered the steak foot long and the steal is nit just cold but freezing cold like its coke out of a freezer

just mush ! not toasted as requested. no lettuce cucumber £42 hone in bin

I never even received the order!

The sub was full of red peppers which weren't even on the description for the item, was a bit empty too. Was nice but a bit disappointing

Food was freezing cold and just not very good standard

Arrived later than expected Wrong bread.- normal when I ordered hearty Italian

Missing a pack of doritos and there is barley any salad or ham in the sandwich and one was missing bacon which was ordered with bacon

food was cold, hardly any filling mainly bread didnt send full order and didn't put cheese on of them paid for extras that we didint get .wedges weren't even cooked properly and wernt seasoned like we selected sent 1 cookie when 2 were ordered fair enough made me aware about drink replacement but nothing else feel like they really skimped out on us today

No filling.. Falling apart... Very dissatisfied

Food stone cold and like mush. Unedible!!!

Missing items but food delivered was okay

Subway cookies are niiiiiiiiiice. The sandwich was decent. Good experience overall.

Bread was very hard - more stale than toasted Soggy salad - lettuce had weird after taste

Absolutely disgraceful service. Ordered 2 6 inches. Got charged for 2 foot long’s and when I asked for a refund the girl said she had to text the manager and that she couldn’t issue the refund until she’d spoken to them. I asked ‘could you call them, as I was in a hurry to get back to work’. Eventually the manager got in touch. Sandwich was freezing at this point. I then had to pay again for two 6 inch sandwiches and have no idea when I’m going to be refunded. In total I paid £25 for two 6 inch sandwiches. Communication and knowledge from the staff was appaling

He swearing me and was very rude.shame on you with this employees

Added cheese when I didn't ask for it, other than that was great

WTH 5 59 for a salad that had 1/4 of box full. Cheese they use a melon ball sized scoop now there measuring everything ridiculous for what you pay for it. Used to fill the box and it was amazing. Will NOT buy again from here I'd rather go and grab a salad from tesco for less money and more content ! Partner had wrap with hardly any filling meat or sauce. Minimal flavour. Really gone down hill this store has since new management took over and started measuring stupid things 😒

The food was poor the sandwichs barely had any cheese in them considering they were over 12 pound each just for a veggie delight a one was only cheese and cucumber but yet there was barely any cucumber on it and a pickle was one there and of them was soggy

I didn’t receive my food because they sent it too the wrong address and subway won’t refund me for my order!

Came on time . Food good . Not toasted although asked to be. A bit over priced. But hey ho I am working from home and I fancied a change . Tried calling as would have been nice to have been called for the change out of crisps ordered . Called twice no answer. But feel that a hidden service charge and bag charge is not fair at all . Delivery costs is enough as it is . ?

Wedges were under cooked and cold The tikka sub was fab 👌

Girlfriend got severe food poisoning and a bacterial infection placed her in hospital, complained got a professional very rude response with factual lies in there and making out im stupid, then no response after we have went there few months later didn’t have items in stock after paid such as drinks cookies told we couldn’t have a refund then food was cold and the meat balls had grissle in and was hard n burnt ? Me and my partner love subway and don’t mind paying the price but by far worst service ever here.

Love subway but this one’s just something else, service is dire food is even worse oh and don’t bother contacting the franchisee owner as he is a ***GRADE A TWA***T*** thanks.

Unedible all 3 bread rock hard Threw them away Stale bread !!!!

Luke warm food on arrival. Quality not very good.

Unfortunately, food was stone cold therefore inedible, sorry subway

the meat on my breakfast roll was frozen!! i had to spit it out and throw the whole thing away!!

Food was cold and soggy, atleast everything was delivered.

Delivery was good, food seemed stale

The delivery driver was very polite & friendly. Food was still hot when we received it, it was delicious

Quick and was stunning as always

Ordered from here a few times and every time it’s so poor. Food is always freezing cold and a pile of mess. I always try and give it another go and it’s always poor.

Absolutely fuming I ordered a large order £40 worth of food the delivery kept getting pushed back, in the end we waited 45 mins past the original delivery time meaning I had to leave for work without my food. My children called to tell me 2 items were missing.

Ordered nachos they were disgusting seemed stale

My muffing was burnt never seen something like it b4

consistent food and service but the staff pack most of the ingredients away 30-45 minutes before closing time… might as well close at 21:30 to be honest

Not my order and can’t get intouch with no one

Driver drove away from my house for 10minutes now my food freezing cold

Sandwich completely fell apart as soon as I opened it bread was completely soaked with the sauce couldn’t even eat it, wasn’t even toasted, never seen such a mess

Food was not cooked to specification, stasff were unfriendly and rude. When raising an issue with the food and asking for a replacement after having to come into store, staff refused to replace order. I returned my order back to store as it was not eatable. When asking for a refund I was spoken to in a rude and degrading manner. When placing a new order (which I had to pay for on top of already paying for my previous order that was already returned to them) staff were sarcastic, ignorant and blatantly rude and disrespectful. No compassion ornunderstanding shown by staff or manager at all. I am q fan of subway hence why I chose to order from them but after being treated and spoken to the way I was on this occasion I will NOT be returning to subway again.

Steak foot long was a ‘steaklet’ not as advertised. Appalling response from Uber Eats to false advertising. How can they justify serving this as a beef sub for the prices they charge. Every other Subway we have used, the steak is steak. Needs addressing!

Food was stone cold, tried calling the mobile number on the website….just rings out then goes to voicemail….great customer service….not

My food came freezing cold and soggy i couldn’t eat it and also came in the wrong bread too:( how can i request a refund.

They have put the wrong stuff on the wrong breads.

The food arrived quickly and was delicious. The driver was really friendly and cheerful, a lovely man.

some of the food was cold when u phone up to complain your told to warm it your self in the microwave

Order correct and very hot. Driver very nice and polite

Big order. All correct. Driver was very nice! Food hot too!

On time. Nice driver. And food was right and hot and oh so delicious 😋

Absolutely rubbish.. the staff working was just in the back talking on the phone ignoring customers until there was to many for the to handle… I paid in cash and the lady put the money on the paper they wrap the sandwiches in. Very unhygienic and unprofessional… get staff that actually want to work and not doss

Terrible and appalling treatment of staff from the manager Johnny he speaks to his new employs like rubbish, beware of letting your kids work for this fool, only takes on school leavers as they are easily taken advantage of. They don’t pay for training either, the bloke needs sacking

I usually come here for lunch, and i have had no issues with the staff or service, they have been very friendly. However, in the past few weeks there has been an indian staff member present, who i assume is the manager. It seems every time i go in there he is insulting, being sarcastic or belittling them. He does not seem to be this way with the customers in my experience, but it is sickening to watch the way he treats the staff.

Toxic supervisor (Indian guy) always seems to be insulting or berating his staff, sometimes in Punjabi when he thinks the customer doesn’t understand. Apart from him the shop staff are lovely and the food is great. Someone sack this twerp!

Fresh bread and filling definitely order again thanks

With the extra charges that just eat put on I end up paying just over £11 for a 6inch wrap. When it arrives stone cold and just a sloppy mess it’s pretty shocking.

Again, wonderful driver. Came pretty quickly, order was correct and still warm!

The sub was rock solid when it came and could barely eat it. Ended up throwing it in the bin

There was a few things missing on my Italian bmt foot long I oreder it with bacon and tomatoes and toasted and they was no where to be seen

the food came cold and it was late

not what i ordered no cheese and payed for extra cheese not 1 bit shocking man

Had a very good experience. Delivery didn't take long at all and was on the earlier side of the estimated wait time. Food was still hot, order was correct and driver was very nice and cheerful. Will order again using this app!

Ordered a chicken tikka salad box but no chicken tikka included!! Also had extra salad that not ordered on a sub as allergic!

Absolutely amazing service from the restaurant staff, incredibly helpful. Amazing service, thank you so much!

Much better service than the Bentley Bridge one!

My order was completely put in the wrong bread that I asked for. Not good for eating intolerances for restaurants to do this without customers permission. Not only that was missing the cheese I asked for too.

We received the wrong order. The bag was sealed when we received it, so couldn’t tell what was inside. When we opened it, the bag contained a 12” chicken & bacon sub, ready salted crisps, nachos, double chocolate cookie & a cherry Pepsi max. Not the 3 x 6” subs we ordered. We called the restaurant, who said as the drivers drive for Just Eat & not for the shop there’s nothing they could do. So I am currently out of pocket & have hungry / angry teenagers. I contacted Just Eat in the hope of getting this sorted and yet I have to wait up to 48 hours for a response/ refund…. Shocking

There was no chicken in my roast chicken salad box

Had to fetch food from store myself, driver had correct adress but did not deliver

Amazing service and nice food 😊❤️

Amazing service, really clean, polite staff ❤️

Worst subway ever, food quality is not good and staff behaviour is literally very bad

I have items missing from my order

lovely blonde lady who prepared my food was more than helpful, she broke down the meal deal and explained what was available for that price and what would be a little extra, which was perfect. helped the experience run smoothly. would recommend

Excellent service and food was hot

Haven’t had my order at all that I wanted, was delivered the wrong meal

First time ordering and would definitely have subway again.

These guys are great , care taken with food and always looks great! Thankyou x

The food wasn’t as specified. One of the meals had sweetcorn on which wasn’t requested. The other had cucumber which wasn’t requested.

Loads of the salad was missing from the sandwiches, won't be ordering for delivery again, I'll go in and make sure it's done right

Now that's how u do a salad well done subway much better experience than the last time fantastic :)

Absolutely delicious and delivered so quickly. Will definitely order from again.

The driver was very polite and thank u for being nice and kind

the driver was lovely, so friendly. all food was in the bag and piping hot, very happy customers at waterlogic :)

The food here is pretty standard subway food. I wouldn't eat in here as they only have 2 seats and a very small shop, but the food isn't bad for what you normally get out of fast food joins

Black hair in food tried to ring the branch but had a weird man WhatsApp text me instead of the store contacting me back, so unprofessional and unsanitary.

Awful service they employ staff that can barely speak English, they are impatient and at times rude. Ordered today via just eat the driver took our order, but to be fair they sorted it out and redid our order for us. Its just the staff that let's this company down.

Dissapointed wrap not toasted as asked and salad pitiful hardly any lettuce bout 6 pieces of cucmber absolutely disgusting how can they call it a salad when there hardly anything in the box absolute joke not impressed

Food not served at correct temperature

excellent customer service, they couldn't complete an order and called about it, but I missed their call but left a note in the order explaining they made an extra 1 instead, which is perfectly fine =) Thanks Subway.

The issue I have is not all the items I added for my salad choice were in the box e.g no spinach, no crispy onions