No1 Pizza, Bar & Grill (Wolverhampton) in Wolverhampton

Don’t even bother .. delivered half the order , told another 50 mins , when I called after an hour they forgot and said be another 40 mins or I can have a refund !

Placed my order on the phone at 5pm for collection at 6pm 2 XL pizzas and I spoke to the guy that has been working there for many years and asked him will my food be ready for 6pm and he said yes 100% brother once I arrived at the shop for bang on 6pm he said I will make it now for you so it was a total waste of time and journey

AVOID AVOID AVOID AVOID ,Pizza turned up as if it had been dropped and couldn't make out the topping as it was all crispy and black , the kebab meat looked like dry crispy bits and was cold and the chicken wings were anaemic and no sauce and guess what also cold . The wedges were nice although asked for chips lol . The man on the phone offered a pizza but nothing else said that's all he would do , so I asked uber for refund and only got partial......... AVOID like the plague

Took over an hour and a half to deliver. Soggy bottom pizza and the customer service is an absolute joke, wife was told "woman your pizza is coming in a minute".

I ordered the meal deal to be delivered but incurred a £2 delivery fee due to distance (I live all of 2 miles away) I also got stung for a card fee, interesting that even though my order was nigh on £40 and I'm pretty sure card fees are not allowed to be directly chargeable to the customer. The pizzas turned up and they were on the burnt side of well done, the chicken Tikka had no flavor and the BBQ wings were missing any sort of flavour whatsoever ever I also bizarrely got given a slice of chocolate cake instead of Ben & Jerry's cookie doh ice cream! The drink was only 1.25l instead of the 1.5l as sold to me Not sure this is the no.1 pizza or No one (should eat here) Pizza. I won't be troubling them again there are plenty of better options around the town to use. Oh shout out to the delivery guy, I don't expect sunshine and rainbows but at least be polite when delivering someone's take away

Pizza are good but Grills are bad smelly chicken. owner is rude when you highlight about the smelly chicken.

Rude staff,limited food available, food made me quiet ill, go to any other pizza place, please.

Absolutely disgusting guys. No one should ever eat from here I saw the cook scratched his genitals with bare hand and cookimg the same pizza. The owner was changing his shirt inside where they cook. Stay away from these guys.

Unprofessional staff Rude owner and pathetic food

Worst and rotten food. Indian change there garments where the cook food. Absolutely horrific

Second time eating from this place, first time I had pizza which was under cooked and very greasy. Tried again tonight thought I would try a donna kebab, after leaving I opened it to find a small portion of dried burnt meat on a hard stale pitta, I tried it then it went straight in the bin, yep reheated and old. Will not be back

For me, food was just okay but the thing I didn’t liked of this place was staff or he was owner i don’t know he was not so attentive, experienced bad customer service. I have experienced good service on other brach of No 1 pizza, though food is cheap and affordable.

I ordered two pizzas both of which never showed up on time I had to ring three times for him to tell me where they were in which they showed up but were the wrong order. Everyone I spoke to today was incompetent nobody could tell me the right thing and no one knew what they were doing. I rang back with my pizza was wrong. He told me that he’d send me a new pizza tomorrow which is unacceptable and then he just put the phone down on me so I rang you on another number in which he then ignored me put the phone on me again. I’m blocked my number if this is why you want to run your business and that’s a piss take mate

Not so well cooked and nothing is good worst

Spot on, food was good. Quick service and chicken nice and fresh.

Popped in on the way home, order the 12" Quattro Stagioni, the guy who took our order and made the food looked like he'd have rather been anywhere else doing anything else than making pizza on a Fri night. Let's be honest the place is grim, the demeanor of the staff just adds too it. The pizza wasn't half bad, plenty of topping but a little on the Herby side as in that was the majority of the flavour (possibly the only flavour and that was the reason for it). Not a horrible experience but there are definitely better places to eat from in the town.

I ordered a bbq meat feast pizza and received it bruned the beef on it isn't even able to eat because of how bruned it is and I ordered a Garlic pizza with cheese and ended up with a cheese pizza Worst pizza I ever had I would not recommend as this is not the first time.

Very rude staff. Not good quality of food. fries are cold, and portion levels are very small for the price. Having to constantly repeating yourself, so they can understand what you are saying to them.

Absolutely terrible wouldn’t take order over phone said online was cheaper & it was not called to be then informed can’t change already in oven Manger useless and tasted disgusting AVOID

They doing very bad with customers..today I order 8 inch pizza but they give me small pizza in which only 4 slices of pizza ..that's make me aggressive.. I never go to this shop now .

Ordered Christmas day via online with £5 off voucher, then randomly received call demanding £5 for delivery even though I paid for delivery online. Requesting they take £5 off card but responded by, you need to pay CASH!! I had to search around hosue for change to find the fiver. VERY disappointed as I have used No1s before, they are now NOZERO moving forward due to lack of INTEGRITY!!

Food was horrendous sent the wrong order out mistakes happen but the customer service is terrible the guy on the phone didnt have a clue what i was talking about and lept cutting the phone kept calling back then seemed to understand me then resent the right pizzas out food was cold pizzas were full of oil and stale chips were cold and raw first time ordering and the last time

I always buy jumbo platter.but today's sunday 19 Nov 2023 the chicken was not grilled everything was deep fried.all the meals were horrible including the wings.i am really disappointed .

Must of changed owners as polenta pizza does not look or taste like ut used to horrible pizza Ordered polenta it thin crust it came fat crust with no chicken on it so guessing it wasn't a polenta Tried calling and calling and calling no answer Stale rotten luke warm pizza Avoid save your money

What an absolute disgrace, ordered after work as a quick solution, food turn up pretty much on time but litterally had like 3 pieces of donner on my donner burger and i dont even want to talk about the large portion of donner meat i ordered, will definitely not be ordering from here again, and the phone remained unanswered the whole time

Excellent service and great Pizza, delivery was quick and easy.

Bit of a tasteless pizza,but it says half price,take no notice of that,that's just to draw you in.£6 instead of £12for a 8 inch,75p service charge,and one pound fifty to deliver when it should of been a pound for less than a mile,good piece of business for them

Waited over 1hr for a pizza to be delivered

Order not received through Uber Eats despite £38 charge. First time I've tried an online order from this place. Tried calling restaurant multiple times but still no answer. Very disappointing. AVOID

Not impressed we ordered 2 wraps 1 with salad 1 without and chicken wings. We only got one wrap with a little bit of lettuce on. That is not a salad. The wings were overcooked and hard the wrap was revolting more sauce than anything

I have been using no 1 pizza for years, I always come back even if I try another shop for convenience. What I'm struggling with is now there's modern tech why can I order a pizza online pay for added extra and them not to be on the pizza when it's delivered the bread smells stale and generally since the price has gone up the quality has gone down think this is the end of our 22 year relationship where this place was my go to safe place

Giant hotdog for 6quid was literally 2 normal frozen sausages in a bagette. The guy tried to argue that was good value. Never again

So you can't call this a pizza. It's very expensive and it doesn't contain anything else, I'm sorry but you're not good at standing on the market,I asked for a pizza with tuna, it doesn't even taste like tuna, but especially to see tuna meat disgusting guys

Don’t even want to give this 1 star. What an absolute poor service. Ordered at 5.30pm, an hour went past so tried calling, they ignored my phone calls, another hour went past so tried calling and again no answer, our pizzas arrived 2hrs 15mins after ordering. When the pizzas arrived, asked the driver why are the pizzas so late, he just said they are short staffed. 2 out of the 4 pizzas were wrong so again tried calling and ignored. Dreadful won’t be ordering from here again. Don’t order from these unless you are prepared to wait over 2 hours

Lovely piza friendly staff helpful .shop is clean and tidy even on new years eve when it was very busy l.plenty of chairs tables for any one to eat in but mainly takeaway thank you

been ordering from here since i was a young child.. im 20 now.. my favourite pizza place ever

Well, well, well...... how this place has gone down hill. For the second time in a few weeks No. 1 Pizza Wolverhampton have happily taken my money via their website only to leave me with no food nearly 2 and a half hours after placing said order. Their phone lines go un-answered (both numbers). Their WhatsApp service also offers no reply. The first time I gave them the benefit of the doubt thinking it was a one off. More fool me. After years of using them (my online account shows I've spent nearly £1,000 with them to date), I'm done! It's a shame as their food is good and until recently the service has matched it. UPDATE; After just under 3 hours the food turned up. I advised the driver I didn't want it as I ordered at 11:03pm and despite the website giving a delivery estimate of 45-60 minutes, he turned up at just before 2am. He told me the shop hadn't answered the phone and the manager was unavailable to discuss the issue as they "are too busy"........ Excellent customer service 🙄 When I challenged him, he jumped in his car and drove off at high speed. Professional, good work... (🙄 again). As a comparison, I ordered with Domino's at 12:52am after I gave up hope of No.1 turning up. Domino's turned up at 1:25am.

No1 Pizza 24/7 Hot Food Delivery Services

Utterly terrible. Not what we asked for. The "chips" arnt even chips they are fries, and the fries aint even cooked though like they have been blanched for 2 mins then sent to us. Meat is dry and also the food was luke warm. Should be closed for utter utter minging food

Great place! I ordered a medium pizza it was made for perfection! The pizza tasted luxurious the toppings were delicious everything was outstanding! Great staff,they are very kind.Overall,the best pizza shop in the town you should definitely visit this pizza shop 100 percent worth it! I will be visiting here again and try the mouthwatering fries!

Said they was open and won’t answer the phone horrible company

Best pizza ever had ..thank you guys

They served my disabled son chicken with blood seeping out of the center. The managers son denied this was blood and said it was juice or oil. I asked him would he mind eating a piece and he refused. He argued with me, he said he will not apologise because he owns the shop. His attitude was disgusting and my kids were upset by the level of aggression he was willing to use, to hide his raw, blood seeping chicken. I will never use the place again my child could have been seriously ill. He slammed my £13 back with no apology. This immature boy has a lot to learn. Daddy did not teach him - ALWAYS LISTEN TO THE CUSTOMER. P.s don't try to make people believe bright red blood is oil !!!!! PLEASE GO TO MOMO'S NEXT DOOR, WE TOLD HIM WHAT HAPPENED TO US HE MADE US ALL FRESH GRILLED CHICKEN AT NO COST BECAUSE HE COULD SEE THE CHLDREN WERE UPSET AT THE WAY WE HAD BEEN TREATED. WHAT AN AMAZING MAN!! HE MADE THE KIDS LAUGH AND EVEN APOLOGISED FOR WHAT HAPPENED TO US NEXT DOOR.

Worst pizza, we ever had in our life. Please do not order anything from this shop. They don’t know what the pizza looks like. Absolutely disgusting !!!

Rude short guy. Food or pizza takes long to prepare too.

Food was late and I get it, you can be very busy however when I tried to contact their number they provided. No answer. This was the first time I’ve tried these and extremely disappointing.

Frozen donuts rock hard delivered in a plastic bag loose plastic bag from another shop so god knows what it had in it prior to the frozen donuts then called up and Tod it has to be frozen for hygiene reasons never heard anything like it in my life how these places pass the hygiene is beyond me no where decent anymore jokers!!!

It was cool and customer service is good

Not very nice it was little burnt not tasty at all no cheese on it very bad pizza it was

Great pizza. They sell beer as well now.

Absolute joke of a takeaway. Took 1hr 15m for a pizza to come from Wolverhampton to Bilston (about an 8-10 min drive). Pizza was cold and soggy, called the shop who said next time they would give a discount but I refused this and asked for a new pizza or refund. They said they cant do refunds and a new pizza would take the same amount of time because they are busy. Went to the shop myself with the pizza there were no orders being made so the shop wasn't busy at all, had to wait about 20 minutes for the manager to come and refund to my bank card. He offered to reheat it for me so I suggested somewhere else he can put it! Don't waste your money on these clowns! P.s. they increase the prices at night to overcharge those coming out bars and clubs.

Under cooked and one thin slice of pepperoni on each piece... For £8 it's a rip off

2 girls workings on Saturday ,,,which they don't know what is the meaning of customer service,

The taste is Good and the pizza is well priced competitively.

The staff have no customer service skills what so ever, food was delivered over 1.5 hours late and was stone cold. Driver said he was given 6 deliveries all in one go, mine being the last one. Would not order from here again.

Ordered a margherita pizza for collection, was given a bbq base one instead of tomato base. No answer when I call. Ridiculous! Waste of money.

Topping missing off pizza which I paid extra for. Tried to log complaint and system tries to get you to phone shop. Called and no one answers. Will not order from here again.

Ordered hotdog which was a sausage in a baguette. And 2 ribs for 6 pounds. Complete rip off for such low quality food.

worsest place. ordered pizza.completely was burn.it's first and a last time order here. I will never order again here

WORST FOOD EVER BURGER WAS STILL NOT COOKED AND ALL BROKEN AND FRIES WERE RAW WITH ROTTEN LETTUCE IN THE BURGER TOO WHICH THE STAFF CALLED 'MIXED LEAF SALAD' AND PIZZA HAD A BONE IN THERE..WHEN PHONED TO COMPLAIN STAFF WAS RUDE AND SAID YOU DOING THIS FOR A REFUND WHAT MOST PEOPLE DONE IN COVID..NEVER ORDERING FROM HERE AGAIN

Super quick. Lovely food. Drink missed off delivery but with in 10 mins drink was delivered before I'd even raised it being missing. Fab delivery driver. Definatly recommend.

was excited to watch the england match got the pizza no coke i cant eat pizza without coke not a happy customer

Worse pizzas we've ever had ...toppings poor quality and dry also came with wrong base.

Ordered a beef lasagna that costs £4.99 and what I received was the lasagna from Tesco for £2.50 that you heat up in the microwave. It was watery, soggy, more of a soup than a lasagna. I got charged double I’m not sure for what exactly? Placing the lasagna in microwave for 7 minutes? If I wanted a lasagna from Tesco I could walk down and get it myself.

Food came cold and incorrectly - expected my ice cream (which was not delivered) to be cold not the pizza :(((

Good luck talking to them Poor English But Good Food

Shocking burnt pizza wouldn’t bother

Disgusting pizza, ordered a large pizza and it had little to no cheese on it, half my toppings where missing too, pizza was absolutely disgusting!!!! Avoid this place please look at the other reviews they are rude and don't care what they give you. It's dark and dirty too.

Ordered online, gave instructions to address, somehow turned into a collection, so phoned and man on phone confirmed order was on it's way. Order never turned up, phoned again, man on phone says it was a collection. I said no, I confirmed with you earlier you were delivering and you said it was on it's way. So anyway, at after 11pm no food, asked for money back....WAS REFUSED. I got told 'driver was angry,' 'we will not give money back,' I will never use number one pizza again and I would urge anyone to avoid like the plague. Awful service...no food.....no refund.

amazing 😋 thanks you highly recommended.

Received wrong order n delivery after 1 hour 30 mins so, never going to order again.

Its the worsest place where i ordered pizza. Get the wrong order and one pizza was burn . which dont even worht what i spent. When call to the restoran music was loud and the gentelmen was speaking what i can't understand. When i try to sort out the problem he just say you not only one who getting a wrong order and contact the driver. That's it. I will never order here again . Its first and a last time when i order here.

The worst place to buy food Really dirty place Saw rats in their shop

😲😲😲ATTENTION ATTENTION 😲😲😲😲 It's a mess 😠😠😠😡😡😡😡 WHY YOU CAN'T TAKE THE PHONE 😧 I ordered on the web site JUST EAT I had to pay upfront After 30 min delay I called the restaurant NO ANSWER 😭😤 I called 11 times 😫 NO ANSWER I didn't received my food after 1 and a half hours 😔 THEN after 1 hour and 50 min Finally I got my food 🤗😄 BUT NOW ALL COULD 😲😲😲😲😲😲😠😡 BULLSHITE THIS RESTAURANT

decent shop! although seating is kinda weird but pizza is good! not like dominos but good!

Staff are rude and dont care at all when its wrong, claim they have no connection to uber eats even though we ordered through them, First and last time ordering

Staff were rude, unhelpful and refused to acknowledge that they had made a mistake and not sent the correct order.

Ordered from Just Eat. They hung up on me repeatedly telling me that "my order was on the way" without even asking for my address. Then said it was delivered... But it wasn't. Staff generally rude. Don't recommend at all

Absolutely disgusting sent wrong order and half of it was missing when I rang to tell them the caller on phone was so rude and called me a liar and then did nothing to help resolve it I will not ever be ordering from here again worst experience ever.

excellent food excellent delivery times and the easiest of all restaurants to order from online

Lately I have been very disappointed with the service as i am always given the wrong toppings on pizza. When questioned they said they give what they have available. So basically customers are paying for what they haven't ordered. Please check Ur pizza toppings before u pay. Also I have been quoted 3 different prices for the same size pizza on 3 seperatel occasions. When I challenged them, I was told not to order from there again. These must be Covid 19 pizzas!!!!!!

STAY WELL CLEAR.. CALLED TO.COMPLAIN AND THE ATTITUDE WAS SHOCKING.. TOLD ME TO GO ELSE WHERE... NEVER AGAIN ..

Best place to eat ,lovely pizza mine favourite vegetarian.......

Brilliant food and lovely customer service. 👌 I will definitely be ordering again. Thank you No 1 Pizza 😊

1st time I've ordered here, had it thru uber eats (driver didn't say anything when he delivered it). Came quicker than time said which is good (reason for 1 star) but the pizza wasn't very nice and was only warm and when you picked a slice up all the toppings fell off, £13 quid for a 6 sliced pizza, well over priced. Feel sick now 🤮. Never again will i order here. ***PLEASE READ REVIEWS BEFORE ORDERING ***

Just Eat screwed up and No1 were very quick and helpful sorting the issue that wasnt their fault to get us our food which was nice as always

Overly expenceve and to many additinal fees that it only tells you about at check out

Arrived half hour late and was missing some of my order , with food I did get half was Luke warm ,will not be ordering again

It's like a rave at night. Pizza was good on the night and the morning after so 5 stars from me.

Super full from a medium pizza special

Very delicious pizza with an awesome and friendly staffs, I definitely recommend

Worst service ever.person was extremly rude who answered

Food was absolutely disgusting, wasn't able to correct my order as I feel they messed up. Wont be returning again.

Very delicious loved it. Best pizza in the town. Regularly eating pizza from last 6 years.

Nice food friendly staff would visit again

Always great food, well worth the money.

Very good go there every Friday night

Where do i start, unprofessional rude staff, pizzas arrived cold then when you call to complain the staff member fobs you off and shouts don't order from us again.

Great food and very friendly staff place to end your night out food and taxi rank outside

No1 for not delivering. Worst customer service ever.