Subway in Falkirk

Didn’t receive everything I ordered and delivery driver was rude

order did not even show up and will not connect me to somebody to be refunded

Keep forgetting to toast sandwiches

I asked for non toasted it came toasted I hate toasted subs it tastes terrible for me

One sandwich was toasted when it shouldn't have been, and the beef topped nachos had no beef topping. Otherwise good

Would have preferred if someone phoned me since the juice I asked for wasn’t available instead of giving me no juice :/

Cookies missing, wrong juice & out of date. Over a year out of date

Drivers need to stop using items from delivery and banging it off my door when there is a door bell there may I add it is a ring door bell this needs to stop

second sub was not good freezing cold

The driver was nice guy. Unlike most other drivers this guy was friendly and engaged in conversation with myself when delivering my order.

Over 2hrs late absolute disgrace and rolls were soggy cold sloppy mess by the time we Mgot it

The nacho chicken was cold and like rubber and the toasted but wasn’t even toasted

everything spot on and ready in time

Meatballs & salad were brilliant thank you

Genuinely the worst subway branch in the world! Most incompetent workers never get a sandwich right I mean who works there! Absolutely pathetic

I have raised a complaint as the driver hasnt turned up with the food!!! Fuming!!! I want them fired!!

Quality as 2 stars as order was correct but paid £6.00 for nachos and received a box with around 12 Doritos and a teaspoon amount of guacamole (that I paid an extra £1.39 for)

Amazing food was warm when I got it and exactly on time

Food cold and didn’t get everything that I ordered and I had to end up cooking something for kids as there didn’t come

Always more than a hours wait everytime i order

I had asked for a good amount of cheese on the veggie delight and got 3 slices that barely covered the bread.

we order regularly but it was vile tonight.. stuff didn't taste fresh at all. very disappointed.

Pretty Goated £20 for a subway tho is a shambles #freeuptheeconomy

The guy was on the phone that is a bit rude

Nearly everytime I order from this subway I don’t get what I order I mean who in their right mind would order a plain subway with sauce!! They literally have one job out the stuff on the bread it’s not rocket science

Incorrect sauce on sandwich again should read instructions a bit better that’s 3 times in last five

I placed my order at 11.45 for a 1pm delivery. When it was almost an hour late, I called the restaurant to ask if I could pick it up. They confirmed that it. had already been collected by the driver - this was not reflected on the app. It took another 30 mins to arrive - and although it was tasty, it was stone cold. I won’t use Just Eat again.

I don't understand why anyone buys subways. They're extortionate price wise and the food is cheap/bad quality. You can buy 2 adult sized meal from pretty much any other takeaway for the price of 1 meal deal from subway (and other takeaways have more menu options, especially for drinks).

no crisps or cookie with meal deal.

order incomplete- drink missing

my hash browns tasted frozen and they forgot my sauce aswell ad my 12 cookies that I had ordered , it was all horrible

Usually good, but the sandwich were not as ordered today

3 times the time got changed nearly 2 hours I waited for my lunch it's shocking quick to take payment but left hours to wait on food by the time it arrived was too late and no apology or refund or a discount

Got everything as ordered but the Sub was stone cold even though it had apparently just been made and was out for delivery within a couple of minutes of each other.

Missing items and food was cold

Absolutely shocking. Been given a fry subway with SALAMI ONLY on it after spending £30 here they won’t even refund or send out a new sub. Shocking service and even worse food.

Incorrect sauce and ingredients on sub should have sent it back wasn’t enjoyable

Will never get anything again from subway ordered footlongcheese steak subject and received something completely different with chicken and was too spicy I couldn't eat it phoned subway and they told me to get a refund from just eat everything is now in the bucket my mouth is on fire. terrible customer service

bag was opened when arrived with 2 packets of crisps and a bottle of cola was missing from order.

The chicken tikka sub was missing lettuce.

Ordered a footlong but only go a 6 inch and the cheese and the sauce were missing.

Food was alright bread was soggy and hardly any sauce

sub was toasted and I know it sounds picky but I hate toasted sandwiches 😞

did not read the note that's not toasted I asked for it extra toasted it was cold

Didn't get my bottle of full fat coke

The foot long was lovely and fresh but the ice cream wasnt nice at all threw it in the bin over frozen like it had been in the bottom of the freezer it did have next minths date in it

Food was good, but it took a long time to leave the shop, and the food wasn't marked as having left until it was literally on my doorstep.

Nice and fresh, well priced. Good service

never received deliverd to the wrong building

The bag was ripped and food was cold

Took ages to come the time kept getting pushed back then when it did finally come it was cold.

Amazing salad fresh veg and sauce just perfect!

Order accepted 45minutes later delivery time kept getting extended ended up picking it up myself promised it had not sat for 45min gets home to two soggy cold subs toaster cheers

received incorrect items in the order

Juice missing. Food was awful obviously been toasted which I didnt ask for given the fact the bread was soaked through with the aweet onion sandwich had been sitting an age to be picked up.

All was great except 1 of the sandwiches came without the sauce I asked for.

Hot when arrived, well packed driver lovely

Ordered 2 foot long subs both different fillings. The order on mine was completely wrong. Staff at the shop couldn’t be bothered adding my toppings and sauce and decided to add the same as the first sub. This is not the first time I’ve had a sub delivered with different fillings to what I ordered and therefore will not be placing another order with them.

please if someone asks for diet coke, don't send coke zero as an alternative, they are not the same

Had to wait over a hour for the food to come then when it came it was cold

missing two churros no happy at hall

No order received marked as delivered but never arrived

missing have my order missing the cheese bites and hash browns

Order confirmed at 13:40 and not delivered until just before 14:40. Food was cold. Looked like Delivery Driver picked up another order from Asda grangemouth before delivering to me. Was a good 10 or 15 minutes at ASDA. This is my opinion and I dont have the facts to back this up but location on map was ASDA

Salad was fine, hardly any meat on the sub roll, too much onions

Sprite, white chocolate cookie and quavers didn’t arrive :(

Toasted AGAIN, even though I type in the message box now.

Delicious, cookie was a bit smaller than I thought it would be though

not representing description and poorly made flat thin. lack of ingredients.

One of the subs wasn't toasted when that was requested. The doritos from one of the meal deals was missing and the fresh orange juice was missing.

Yeah my garlic cheese bread looked like it had been assaulted it was all crushed in the box and squished and also had no garlic it was just cheese

Nice selection. Made while you wait so nice and fresh. Nice staff.

i’m missing my cookie my juice and my crisps that’s a part of my deal all i got was my sandwich i paid a full tenner for a sandwich that’s a joke

i had to wait almost 2 hours for delivery from a place ten minutes from my location and the drivers excuse was traffic!?, that is an unacceptable level of service and i will not be using just eat again.

2 bottles of Cola ordered, only 1 delivered :(

Sent out the wrong juice when I paid extra for full sugar juice!

They were very helpful and nice especially workers

I did not receive order. delivered to wrong address

Same as the rest of the chain, good quick service.

drivers are useless. delivered to the wrong address (honestly how hard is it?) and we were sitting an hour over delivery time before phoning to find out they had delivered to the wrong address and they didn't think to tell us? they refused to go and get the delivery from the wrong address and subway wouldn't send another order out and was told it's not their problem and to ask just eat for a refund.

i orderd at 12.20 and got my time as 12.55 - 1.15 and have just recieved it at 2pm

stale bread. very little toppings

The delivery driver sat in his car on his phone for nearly 10 mins while my food got cold.he then delivered my food on the phone.the drivers are rude and don’t care that someone has paid to get food delivered hot

I paid £6.49 for a 465ml tub of Ben and Jerry’s Cookie Dough Ice Cream. I got a 100ml tub so was disappointed. Everything else was good though

driver did not deliver to door, left it outside thankfully a neighbour brought it up to me.

Fast and speedy service, reliable delivery. Tasty food!

This has not been delivered. The driver kept hanging up when I tried to contact him

Ordered bottle of orange juice and they forgot it

the restaurant was closed and I had to wait on thr manager coming from Kilmarnock to open the store, the driver was very polite and helpful about the situation so it's only a fault on the restaurant's part.

I didn't ask for a toasted sub (never been a fan of toasted subs) cheesy bites are lovely tho

placed an order via the app from round the corner as i have a back injury so not able to walk round called to update my order over the phone which was no problem it then said via my app it would arrive at 2:55-3:15 it then changed to 3:25-3:45 the order was placed at 2:30pm i tried to call the restaurant numerous times to no answer for the order to then arrive at 3:40 cold and items missing. very unhappy with this order and the customer service was terrible.

Delighted all round and definitely use again...

Really like ordering from Grangemouth Subway the items they give you are always really good.

I never received what I ordered. I ordered a meal deal but half of my order was wrong. Firstly I ordered a Pepsi Max but I got a Coke Zero and secondly instead of pigs in blankets I was given chicken dippers. I will say though that I did enjoy my bacon and cheese melt!

The food was freezing the nachos never even had a heat in them so wasn't satisfied and would like to be refunded for the food

Very tasty and special request responded to. Pleased with service today.

Honestly this sandwich was probably the best I have had from this subway, the person who made it deserves a thank you :)

The Lettuce tastes a little off and is rather mushy

Not going to rate badly but answer your phone we are trying to track our order

Arrived over an hour after ordering. Sub was cold by time it arrived, pointless gettin it toasted