Subway in Newham

Decent subway been here for a while nothing special just some bread and processed meat :)

I m so disappointed with service the guy who is making my sub he make a chikan sub beform me and with same gloves he make my vegetarian one i m so upset 😭 i m vegetarian by religion

They took ages to make the food, 40 minutes for a subway sandwich to leave the restaurant is ridiculous. When I rang them they said the food was not there even though the app

Came earlier than expected timeframe given and the food was delicious.

Every day I have to remind you plz I’m. Fed up of it the sauce is basic part of the recipe it’s part of the sandwich yet you forget everyday

★‿★¸. •*¨*•░T░H░A░N░K░ •*★‿★*•░Y░O░U░ •*¨*• .¸★‿★

I’m fed up every time I have remind them to give the sauce a I order every day for the last 6 months yet I leave message every time. Sauce is the basis of the subway yet is forgotten manager should look In to it

I’m fed up every single time without fail you forget the sauce I don’t have any problem with anything else I’m baffled as sauce is the basic ingredient of the subway

WE WANT A REFUND WE DID NOT GET THE FOOD AT ALL YOU GUESS ARE SCAMMERS

I ordered for a vanilla ice cream and I got the wrong one.

ELDERLY SCAMMED. Was meant to pay £15.96 but got charged £30.96 instead. The man making our subs gave us Italian bread when we asked for Heartly Italian. He started to put chicken tikka in our subs when we didn’t ask for it

Well I ordered the pepperoni and cheese wrap and I got a wrap with some cheese on it so a bit dissapointed with that

I ordered a meal and only got the sandwich. Not happy

I received the wrong items, the cookie was rock hard I couldn't even bite into it.

The foot-long cookie was burnt. Very disappointed. The churro was OK

I'm quite annoyed as I put in the description I wanted the bread extra toasted and asked for extra crispy onions, and I also called up to ask incase the never read my request, subway isn't the cheapest option for a bread roll, but from my experience the only time its dine how you like is if you go in the shop and watch what there doing, also my roll hardly had any filling and was so luggt in weight and also cold also wasn't extra toasted I think it's a big joke to be honest

Correct order fast delivery thank you for your services

ordered online, somehow they got every part of my order wrong. impressed at how incompetent they are honestly

Incredibly unprofessional employees. I sent a screenshot of my points to my missus to redeem because I was at home and they wouldn’t accept it even after she explained the situation, I couldn’t find anything in their terms and conditions stating you couldn’t send a screenshot. I ended up travelling there myself and they seemed very annoyed after I brought up the subject. They were very stingy with the toppings, and at one point while ordering a side another employee talked to the the one serving me in their language and I’m pretty sure he said “should we give them the sauce” because I definitely heard the word sauce, to which the other said “no” and boxed up the side that normally comes with sauce, without it. I asked him why didn’t you put the sauce in and he goes “oh yeah” and then put it in at the end. Ultimately you need to reevaluate the people you hire Subway.

The bread was almost burnt and the sauces was low in quantity.

Was served the other day by Hassan who gave me the freshest sub I've had in years, really friendly too. It's nice to see people enjoying their work like that so I wanted to give him a mention for the excellent service.

They completely left out one of my items.

Care more about online orders..i stood there saw this dude make an order wich came in after i walked in ...but this was more important....like to get ignored and hangry...go subway...teast was sub par..not fresh..just a smelly and welcoming place.

When ever I go to use my points they simply tell not today, then what is the use of points, cheap tricks for business . Someone should look into this. I used it in other store they accept it but in eastham they never .

The food was picked up so late and when it was picked up the driver had another order to drop off. fair enough. however this other adress was 20 minutes away from the restaurant. why the driver was allowed to take my order and someone else’s who lived so far away from me at the same time is beyond me. food came incredibly late and the driver couldn’t care less

Very tight and miserly with their fillings. Poor service.

My order was packed together (cold drink and hot food) only for it to be diverted by “Just Eat” (as stated by the delivery rider) for another delivery in the opposite direction. The bag was wet from condensation and the food was soggy. Absolute waste of my money.

Subway needs to read people’s orders correctly then maybe we would of had our food done properly.

I didn’t receive my order although it’s been marked as delivered and the drivers location was unavailable?????

Like always happy with the food and everything, just sad they stoped making cherry cookie :(

3 of my things never came I would like a refund please as im a often customer

Missing items, food was just thrown together and under cooked. Worst subway I've ever ordered from.

I ordered at 19:29, and the Just Eat notification said I would receive my order ‘at’ 19:55. The courier was apparently at the restaurant from 19:40, and then there were no updates until after 20:30. My food arrived cold at 20:48, 55 minutes late.

The food was just perfect. Lots of ingredients and sauce. Temperature was nice

This is the worst subway.... I bought items using my points and the staff was rude to say that i cannot use my points... This is the worst experience as a customer.... Subway pls don't have these type of people for food service...

Delivery time kept going up and took very long and food was cold when it arrived not happy at all

Avoid these scumbags! Very rude and unprofessional

I haven't received my order but saying delivered.

I have never received my food. I have received the wrong food and the driver just run off. He is a legal worker.

Accused of cheating AFTER having logged into the app and gone through all security measures. Refused to serve me with the points earnt

Food stone cold because the delivery driver was so late

My cookies didn’t arrive along with the other, very disappointed. For both meals. Need refund.

Our food never turned and the restaurant would not help by even calling the driver so we had starve tonight because they took the last of our money until pay day

When it comes to variety and customization, Subway hits the mark. Their "create your own sub" feature is a standout, allowing you to experiment with a multitude of combinations of bread, fillings, and condiments. This means you're not just limited to what's on the menu; the possibilities are virtually endless, making each visit a unique culinary adventure. You can go healthy with a veggie sub or indulge in a meat-packed feast, all according to your preferences. That said, the experience does have room for improvement, particularly when it comes to customer service. The staff, while efficient, lack the friendliness you might expect from a dining establishment. A smile or a pleasant greeting can go a long way in enhancing the customer experience, but those were notably absent during my visits. Despite this drawback, the quality and variety of the subs themselves are compelling enough to warrant repeat visits. So if you're focused on the food and less concerned about the service aspect, Subway is definitely worth stopping by for a customized, satisfying meal.

Just disappointed cos of the size of the bread was way too small and wrong sauces. Please improve your quality of the food please many thanks 🙏

My cookie in the order is missing

I ordered 2 chicken salads and 1 should have had double meat in it(which I’ve paid extra for) but there was no way there was extra meat in it. It’s disgusting how they can take your money but not provide you with what you order.

Missing items be careful when ordering

Average subway, nothing particularly special. Service was a little slow but can't blame the staff as there was only one staff member doing everything from making sandwich to taking payment. Limited seating inside. Generally clean, on the high street so makes a change from a chicken shop.

I ordered to the wrong address and was not given an option to cancel my order or to change the address, tried to call the restaurant however they didnt pick up, spoke to the driver and he told me he got in contact with you and was told i would get a full refund.

Garlic bread could definitely use some garlic (!) But lovely fresh salad and meatballs to die for!

my order was all toasted breads and none came toasted

I ordered a whole bread tuna and healthy stuff. But you deliver to me bacon and salami which I do not eat. You deliver to me wrong order. Please next time do not give me the wrong other.

Didn’t get my drink which I paid

Love this subway branch.. they made both the sandwiches just like I requested and even gave me extra sauces as requested. Delivery on time and sandwiches were still hot when they arrived. Will be more than happy to order from them again.

Delicious and packed full of fresh food. Well worth thw price as it’s so filling and tasty.

Can I get a refund I just threw up due to an elegiac reaction

My order is wrong as they added olives when I didn’t ask for it and now I can’t eat the food

great food and polite ,not like the cranbrook road shop

However, I did not receive exactly what I ordered.

It’s a standard chain store the food is decent the Asked the guy to put a different sauce in my sub and he said he’s not allowed to. When pointing out that this is something I’m going to eat and I’m not going to buy the sub unless he put the sauce I want was the only way around it. I don’t know why he made a simple situation so difficult.

Went in for the first time after 5 or 6 years yesterday. The server was excellent. The quality of food was excellent and the new menu was excellent.

Not accepting the screenshot of the qr code they need the app itseems they don't accept even the wallet scan. It's not at all good and they lost 2 customers and they are so rude they say like we nee app no screen shot or no wallet code. We went for lunch there but very much disappointed. Better give zero stars than 1 star

Left out the sweet onion sauce

I was on aware that the breakfast deal is white break, egg, sausage and bacon. I don’t it such because I eat healthy. I would not order this next time.

Driver had no clue where to go as it was displayed on the map very disappointing

Can you get me the receipt to claim the point thank you

Just eat are not customer friendly at all, when these food shops do your order they ate made careless hardly ever correct, and always a issue, and when you put in a refund request just eat dont always care for your complaint and sometimes give you a part refund, which is sent too your just eat account well not once have I ever seen my just eat account credited so I will be taking it further they seem like there scanming the system and not making these food shops keep up with standards of food protacol

Mixed up the toppings. Put pickle in the salads which didn't have them and the wrong sauces on the wrong subs.

Beat subway to get in Newham ! Always hot and fresh! The delivery driver was super nice and it’s a shame I didn’t have change to tip him! Overall 10/10 experience!! Amazing ❤️

Food 5/10 Delivery driver 10/10 🙌🏻 I feel food from subway is hit&miss.. this time a miss..! However… The delivery driver was soo kind and considerate! Thanks to driver 🫶🏻

Didn't receive all my meal deals

As usual, the sauce was less in quantity and seems like the restaurant didn't see my note.

The delivery driver was given the wrong order. Subway called me rather than the driver to tell me to send him back when he got to me. He had to then go back, pick up the correct order and the bring it to me. Overall it took almost an hour for me to get my order. Subway did not offer me anything extra for my inconvenience though they did apologise.

The bag was ripped, food smells off and they gave me the wrong crisps and cookies!

today i visited the store with my friend and i have points in my subway app but due to server issue iam unable to login the app but i have a QR code but they are not accepting it and they are giving silly reasons to accept the code and they not given me food ...all over london no one rejected like this....

Sub was cold sadly but warm enough and tastes good. Cheese balls would never buy again, nothing melty about them just soggy chewy balls. Thanks

One of the worst experiences i have ever had . The staff are not polite and talking rude with the customer. Never visit this shop again in your life .

Please update the timing of the store. It says it closes at 11 whereas a guy in the store says it closes at 10. PLEASE UPDATE AND STOP GIVING MISLEADING INFORMATION.

Tasty food - only ordered a 6” sub, will order a foot sized one next time because it was so tasty. Fresh ingredients. Definitely recommend!

I ordered the vegan teriyaki steak and given beef instead. Very disappointed and won’t be ordering again from subway as they clearly cannot be trusted or know the difference between plant based and non plant based.

The shop is literally 5 min by walk from my house ,If no my accident I would have order the sandwiches face to face ,it took an hour to delivery 3 small sandwiches and were stone cold

The big beef came with cold beef patty, maybe its suppose to be like that, but I assumed it would be hot, was cold and tasted like a burger that had been left to go cold. It was toasted too. The crinkle cut chips were a bit too soft and not crunchy.

No cucumber not enough meat and wrong drink

Salad was put in a tuna sandwich by accident and then put back into another sandwich which made the other sandwich smell like tuna , very unhappy

The sandwich was cold and hardly filled with any chicken. Very disappointed.

Sandwich maker does not wear a mask and talks while making the sandwiches potentially getting spit on your food

The staff need to make sure they read people’s orders properly as the sub was toasted and we didn’t want it toasted.

Great customer service from staff name momira really put a smile on my face.

Fresh, piping hot and made perfectly with no issues

Really friendly delivery driver

Please don’t put margarita slice in paper bags. All of my cheesy topping was stuck to the inside of the bag, and had to eat only tom sauce bread.

First visit. Had keto tuna salad. Very nice and tasty for £4.99.

PUT THE WRONG SAUCE IN THE SANDWICH BUT MANAGED TO PUT THE CORRECT (SAME) SAUCE IN THE DIP POTS I ORDERED! HOW U GONNA PICK UP THE SAUCE I WANTED TO PUT IN THE POTS BUT PUT IT BACK FOR BBQ SAUCE TO PUT IN THE SANDWICH (OR VICE VERSE)?!!? I ORDERED THE SAME SAUCE IN BOTH!! STUPID IDIOT! NOT ORDERING FROM THAT STORE EVER AGAIN!! MORONS

The food never got delivered!!!!

Suranjit was very friendly and helpful with my Italian bmt sub. A pleasure to be served by as he was very careful with making my sub and making it feel special which isn’t something I get at most subway stores. 5* service and I am very pleased

Quick service. Clean restaurant.

Good Quality bread and fresh vegetables, amazing marinara meatball sub! They have some nice meal deals as well!

Ok okish not so helpful staff. But if you dont know how to order maybe youll end up paying more and receiving very less.

Our subs were missing cheese. Totally put off!!