Subway in Neath Port Talbot

Every time the salad is rotten. Its actually disgusting!!

Food was delivered by a little girl

Food was delivered cold (like cold cold, not even warm).

Missing a sub & a drink from meal deal.

Great staff great food, I love subway. Fresh crisp salad with lots of taste, and tonnes of veriaty. The staff are excellent willing to help and polite, need to say more..

Arrival time changed 4 times and food was cold

Delivery was late and order was wrong not impressed

absolutely awful, never received my order. said it would be with me by 13.42 it's not 15.54 it says delivered but I have not received any of my order. appalling service. this driver needs to be looked into as he has taken my order and falsely said he has delivered my order.

the fries was cold and soggy. the sub was cold as well and the cookie was soft and melted as it was placed in with the food when hot

I did not receive the items I ordered. The complete wrong order was packed. Just Eat are now refusing a refund for something that isn’t my fault, and have actually stolen £19.42 from me, by not refunding it for items never received!

Absolute rudeness that I've received today My delivery has turned up completely wrong and the one sub imperticular which was supposed to be tuna mayo that for my partner had beef in which my partner is allergic to I rung the store for them to answer and tell me to bring the wrong order back to the store and they'd refund me when I asked if the delivery guy could come pick it back up they told me just eat are completely separate to them and that it wouldn't be possible when I explained that I do not drive to take the wrong order back I was put on hold for five minutes for the guy who answered to speak to his team leader to then be hung up on and after trying to call back they are refusing to answer I won't be ordering from this store ever again as this isn't the first time we've have problems with our food

delivery guy was great.. perfect gentleman

As i bit in to my meatball marinara today something didnt seem right,so when i opened up the sub i was immediatly nauseated to find a meatball that looked a week old,at this point i didnt know whether i was dining on subway or an elephants balls,vile

Called to purchase a Footlong GF Sub, Chicken, Bacon & Cheese, then toasted, added Cucumber, Lettuce, Peppers & Tomato then topped with Mango Habenara topping ❤️😋😊👍

Great experience driver polite and respectful

Loved the rotisserie chicken salad. Went back the next day for another one 😁

Nice i have steak and cheese fast friendy

crisps were missing, why?...Do I get a refund?

lush delivery man who went out of his way to tell me he hopes i have a good day

ordered a bmt with two sauces. i am sad to say that neither of the sauces were on the sub which left it a bit dry. i checked the order receipt and both were on there so thats why i marked quality as low.

Lovely young boy who served me yesterday , the food was out of this world , the customer service was top notch , thankyou to whoever you were !!!!!

The food was cold I’m so angry. Didn’t enjoy at all. Never again trust me.

Best subway we have visited. Very friendly and very clean store.

didn't bring the right order and said there was nothing he could do about it subway staff were very helpful though

I’m absolutely shocked on the mess they have left on the nachos and cheese! Totally and utterly destroyed them by burning them all while melting the cheese! Surely they can operate an automatic timed grill!

Absolutely shocking! Run by a bunch of children who can't seem to get your food right!

Missing the cookies from meal deals. Not letting me have an option to sat this.

no cheese or toasted literally the same every time I order lazy staff

I don’t know why the address keeps getting mixed up as it states on the order 6 tai canol cwmavon SA12 9PN, not 6 cai canol baglan.

My sandwich was Sub-lime. The staff-member who made it, Ruby, was so so helpful and created a work of art in sub form. 10/10 would go again.

Food always good here,nice and fresh and always made and packed nicely,good driver delivered on time.

Excellent service staff friendly

Can sometime be a que but it moves quick. I have the same thing all the time Italian BMT and its great toasted with sweet onion dressing. Update 19/10/21 visit Tried the melts and it wasn't bad. Only thing i did not like was not being able to add any extras from the salads onto it. May have again will have to see.

Never had a problem with this subway,always nice food and packaged nicely,top marks from me tbh.

Missing a whole sandwich from order…

Great food staff where good clean and tidy

Lovely place , and Kiya is an absolute gem 💎, great service ⭐⭐⭐⭐⭐

Shame I didn't take a photo of my vegi sub as it was so tasty 😋 The service was great ladies in their working very hard and doing a great job. Atmosphere I loved the staff are very friendly and helpful to each customer that comes in.

since when did the meatball marinara become so bland :(

Order never turned up, very unhappy with this service and now have to wait for just eat to respond for my refund

Asked for it to be toasted. It wasn't. So much mayo by the time I had it just a complete slop of a roll :[

Awful. Placed the order at 7.15 requesting it to be delivered for 8pm. Turned up at 8.45. Food was cold.

would give it zero stars if I could, Not Kid friendly like the other subways I go to. Chris Collin's the franchise owner wont allow pepperoni to be added to a kid's cheese sub unlike any of the many other stores I visited. He's probably fugly and hasn't got kids or a girlfriend.

We ordered 5 subs and 4 had food missing from them. Looked like it had been thrown together, nothing like the quality you get when you go into a subway yourself. Would definitely not order again!

Crisps were missing from the order

Really tasty and enjoyed the Philly steak - thank you

When asked to specifically not to put something on my sub and it be on the receipt Clearly show I said I want no tomato sauce because I’m allergic and it was just not looked at and it came with the sauce on it it says if u have any allergies to please specify as I did and it didn’t make no difference as it wasent looked at something that could of cause a lot of problems if it wasent checked before I took a bite

Delivery time put back several times, but worth the wait- no missing items, food still hot

Food absolutly stinks of petrol. Complaint and food being taken to food standards agency

I ordered a meatball marinara sub and there’s no meatballs? What’s the point

Order was late delivery time altered by an hour.

Food wasn’t what I ordered, I ordered a deli meats sub and it came with meatballs in.. I don’t know if the ingredients have changed on the deli meats sub but I was expecting salami,ham etc .. everything else was ok and correct

Driver sorted problem x very happy

Only called for a coffee today but staff was lovely and friendly

Absolutely shocking. Subway is gone. Extremely downhill since menu change I will never order it again. High priced low quality this will be a final Goodbye won't order again 😔

Excellent service and staff. Credit to company.

A pleasant experience today at Subway Baglan Moors, Port Talbot. The entire public area was clean, tidy, and pleasant. Customer service was great, the coffee machine was out, and I could hear them telling customers ahead of myself, and it was dealt with smoothly. Really good tuna, sweetcorn, and salad roll 👌

Ordered two footlong meals for ~£30. When it arrived all that was in the bag was two foot long subs. Not only did they forget half the order, the toppings were wrong also.

Order was missing both sides. My wife's toppings were also wrong.

We were missing quavers off the order and we thought we were receiving packets of Doritos but we had nachos instead?

Food was very late and freezing cold. When trying to ring noone was picking up

Quite disappointed, the cost being basically double what it would be if I went to Subway myself which would be fine for the convenience but the food seems like it was made in quite a rush and wasn’t the quality I would expect from Subway at all. The delivery driver also just left the food on my doorstep and didn’t wait for me to answer the door before leaving. Won’t be ordering delivery from here again

Food took ages to arrive and the order was wrong. Missing an item as well. Awful experience

The food is burnt and I can not eat it, please refund me, I am not impressed at all

Delivered late and was cold when arrived. Vastly overpriced by just eat - would not use the service again

All food was cold and the nachos were cold and stale, must have gone of. Also mixed the breads up so one person couldn't eat due to allergy.

Didn’t even arrive and no refund. You jokers

Had to meet the driver outside in his car as he would not deliver it to my door. Salad also had minimal cheese.

The driver had me walk 5 minutes down the road to meet him as he couldn't find the address apparently.

food was cold that should be hot and had no sauces which was asked for

I ordered 2 meal deals only 1 cames and delivery was not the issue the food was missing items plus the one that did arrive was cold and missing a sauce, onions and it's weren't toasted

Great sandwich decent price friendly staff

£45 of food freezing cold upon arrival 3 cold drinks stuffed into a bag of warm food, makes 0 logical sense -- Won't be ordering again

Hot food and cold drinks bagged together. Order was completely wrong, who puts tuna instead of turkey! To me that is a massive issue and having an upset child is not nice. Asked for it toasted and it clearly wasn’t. Played hunt the meat with my steak as it looks like they stood the other side of the car park and threw it in the sub. There are people like me with disabilities that are relying on delivery services like this and to get let down is so disappointing. If the franchise owner was any type of decent person he would offer some sort of refund for the poor staffing he employs who make mistakes, and seem to have a don’t care less attitude. I would honestly tell people not to order for delivery from here, and if you really want a subway then either attend the store to keep a close watch on the staff when they make them or alternatively go to a different subway altogether. I won’t hold my breath for any contact or reply from a senior person in the shop, and I guess there will be a load of 5 star reviews left after this with little or no comments to try and boost the ratings back up.

Ordered for collection and was given a set time, when I arrived which was 1 min earlier than the collection time the order hadn't been made and the staff didn't know there was an order that had been accepted

When they get your order wrong they will not do anything to correct it. Leaving people without food, shocking!!!

Freshly made and recently an improved menu.

It took half hour to assign a driver to my order. Had to ring the store twice to ask where my food was, unfortunately the store doesn’t know where the driver is once they’ve left the store (no fault of their own) the driver had left the restaurant at 4:30 took half hour to then get to my door, considering I only live 5 minutes away this was well too long of a wait, food arrived cold. Did not enjoy :(

Order completely wrong missing items not happy!

Wrong bread and not all filling included

Fries and mustard sauce were missing from my order- will not order from you again!

Went with my partner here, the place was empty. Although did wait a few mins before someone served us.

Dessert was wrong, salad was wrong, drink was wrong and baguette was wrong

Wasn’t toasted and cheese bites were cold

Cold food when requested toasted, wrong salad in BOTH subs. Both cookies missing and another side missing.

Terrible cold food some missing absolutely shocking

pay for delivery i want it to my door not have to run down and collect it cause they can't be bothered to walk to walk up the stairs

The food is good as subways are staff are hit and miss sometimes you get friendly happy people sometimes it seems like the staff want to punch you in your face because you want them to make you food everytime I've gone there's no customers sitting in so there's more atmosphere in a graveyard

Food was freezing, watched driver on map go to other places before me. Awful food, will refrain from ordering on just eat again. 😔

We purchased 2 large meal deals and when it arrived the cookies were missing. The app allows you to say items were missing but only goves you the option to select the whole meal and not the individual items. We spent £25 on our order and to not recieve some of the items is disappointing.

Excellent delivery Scrumptious sub

Had a free 6inch meatball sub plus a cookie 🍪 free with points collected and birthday treat 😋 Now that's what I call a bargain 👌

Perfect but forgot my Meatballs. Just eat should be refunding for those though so no damage done.

Very nice .came on time. And pleasant man delivered it

Meatball marinara baguette , really lovely. Well worth trying. Good choice of additions you can add to whatever you order. Had it delivered and it was Freshly made and that’s a bonus.

Delicious salad produce and love the sweet onion sauce and got my muffin this time which was heaven sent - all stars deserved :)

Totally incompetent to the even read a straight forward sentence! Avoid this place with passion

Missing loads of products from my order!

I ordered two cheese bites, but only one of them came so I am missing one box of cheese bites

I ordered a chicken tikka salad with extra bacon I had 2 pieces of bacon and 5 chunks of chicken tikka, i won't order again