Based on 1.601 opinions finded in 1 websites
Based on 1.601 opinions finded in 1 websites
Nº 316 in 810 in Richmond upon Thames
Opinions
I did not think it was that great. The service was terrible, too few waiters for a busy place. Food was good, but the sauces i requestrd were simply squeezed out on to a paper plate? Also no covering where we were seated. Wont go again. And lastly, they slap on £10 service fee!
Madonna Alexander . 2025-01-28
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Great view to the river. Only outside sitting. Better on a sunny day but they also have outdoor heaters. Finally, German Beers!!!! Nice chocolate. Good plates to accompany the beer.
Marietta Mastoropoulou . 2025-01-28
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Food was very good Service was slow due to staff shortages
Stephen Gargett . 2024-10-27
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Went for a walk along the towpath at Richmond to visit Steins, I had a week off so was able to go on a Monday lunchtime when it was a quiet time therefore I can’t say what it is like when busy, the setting is lovely by the river the staff friendly and I didn’t have to use the app to order or pay. I had the Bayerishe Currywurst which was very tasty and a good size meal, to drink a pint of Adlerkonig again very nice, all in about £29. A nice place for a treat once in a while
Glen Tarrant . 2024-10-13
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Delicious food and lovely place by the Thames river.
Rodolfo Mathisen . 2024-10-03
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Nice place and nice view, but way too expensive!!
Federico Bacci . 2024-09-23
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I had a meal here one Saturday evening with some friends. We ordered various dishes to share and some not to share. It took us over 50 minutes to get any food on the table, which was crazy! The table server apologised and let us have a round of drinks and pretzels for free, which I thought was fair enough. Once it arrived, I got my pork schnitzel with potatoes and salad...and it was very nice. I thoroughly enjoyed it, but at £23 or so I thought it was a bit pricey for what it was! But paying £18 for curry wurst and potatoes seemed more of a rip-off. We also shared a sausage meat platter, which was very nice...but again I didn't think it was value for money. This place is defo worth a visit, especially in the summer as you're right by the river and if you fancy some German munch. Only 3 stars as it could be much better all round.
Matthew Aleandri . 2024-09-18
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I'd never been to a German restaurant in this country. It reminded me of holidays. The food was delicious (though, unsurprisingly, very sausage based) and the service was great. It was also great to drink German beer. Although I wouldn't eat this type of food very often I really enjoyed it as an occasional visit. Sitting overlooking the Thames was a bonus.
Christine Ayles . 2024-09-17
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Omg!! The food is really tasty! I recommend it!
Cristina Burlui . 2024-09-08
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Simple but very tasty german food by the river Thames. The place is cheerful, noisy (but in a good way), the staff friendly and the food amazing and the prices are fair. This is the second time I eat there, visiting my sister and her husband who are lucky to live in Richmond. If there's a next time, I'm sure I'll be visiting Stein's again.
AIDA VOLIMON . 2024-09-02
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Food was nothing special and overpriced
paula messum . 2024-08-28
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Lovely German outdoor dining on the river. It's another 'download an app' thing but if you're struggling you can eventually get a waiter to help you. The food was good authentic German fare, but disappointed that the apple strudel wasn't crisp- it seemed like it had been microwaved. The view of the river as the sun was starting to yawn put a very pleasant contented sigh over everything. Lovely.
Caron Scott Nadal . 2024-08-19
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Perhaps the idea of a Bavarian food experience in England is a bad idea in the first place. Where to begin. There is no Eisbein or Haxen on the menu, rather limited to wurst und schnitzel. That is like having an English food experience in Bavaria that serves bangers and mash only. Then the manager-waiters utters "Eisbein is disgusting!" and walks away when asked whether or not it is available to order. This is unprofessional on so many levels. Then the beer selection is limited to Erdinger and a second German beer. The food itself (limited choice) was served quick and food quality was not bad - which was about the only positive but a positive at least. At almost £30.00 a plate of food, the portions could be bigger. The "comprehensive" menu is via a qr code, but is quirky and the Wi-Fi and GSM is very poor, luckily a waiter assisted with a manual order. The waiter however did not understand the difference between Weiner and pork schnitzel on their menu. The price tag is ridiculously high, and combined with all the other negative elements I don't see why this establishment is in existence, other than to perhaps give German food and Bavaria experience a bad name and misconception. This is definitely far from a Bavarian experience. A solid 2 out of 5. Avoid and find something else.
802 .11 . 2024-08-18
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Nice beer but the wiener wurstchen was a joke.
N T . 2024-08-17
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Amazing Braverian food. Every time we are in Richmond we come here for lunch. Never fails. Always leave with a full stomach, and a smile on our faces. Great beers too.
Edd Rogers . 2024-08-13
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Always nice this place. My third time here and had an amazing experience so far. The staff is very fast and dynamic. Always nice places to seat and nice views to the river. Delicious food and very affordable. Never disappoints and that’s why I definitely highly recommend this restaurant!!
Thiers . 2024-08-12
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I’ve lived in Richmond for years, often passed this place and finally decided to try it. I really wanted to like it but for the price it’s not worth it. The sausage was tough, dry and luke warm. The sautéed potatoes were cold, soggy and sad. The currywurst sauce wasn’t spicy enough. Downmarket fast food quality at mid-range restaurant prices. Much better options in the area.
James Heyneker . 2024-08-10
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The best part is view. Food was fine. Please mind you have to order food, you cannot come for drinks only.
Andri . 2024-08-07
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Update - didn't appreciate being sat at a table, to be told we need to move 30 minutes later...whilst we were eating! That's really not acceptable. Apparently the table had a booking, but why sit us there for a meal without letting us know in advance? After having to move, whilst half way through our meal, I noticed they were then seating random walk-in customers where we had been sat. I don't know what on earth was going on here. Ordering online via the website, there is no option to order without service charge being added! I have never been to a restaurant where service charge is mandatory. Given the bad service I am very disappointed that I had to pay to be treated so badly. Previous review: Awesome staff, so friendly, welcoming and engaging/conversational. Really interesting food (I've never really tried German food), so much so that I found some recipes to make at home 😂. The potato salad is nice and it's great they have some vegetarian options. The beer is delicious. Lovely setting by the Thames. It's a little expensive for what it is, in my opinion, but I guess it is Richmond and also somewhat unique.
Steven Steve . 2024-08-04
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Very nice to sit outdoors, enjoy hearty German food and a cold beer. Lovely view of the Thames.
Silke Salavati . 2024-08-03
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Amazing location on the Richmond Riveria. If you like sausage, this is the place. What's the wurst that can happen?
Will Lacey . 2024-08-03
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Overpriced for what it is, with £29 for one sausage main and a drink. They've moved away from the canteen style go to till and order system to a table service as well. Food was okay and good selection of German beer.
Yama Straka . 2024-07-30
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An excellent place to guzzle cold beer on a warm day by the riverside. Stein's is the quintessential beer garden with an outdoor-only seating (I think they provide blankets and heaters for the winters) with a gazebo-like arrangement. The staff here are courteous; one of the beers I'd ordered tasted a bit funny, and they replaced the pint with another one, no questions asked. I didn't eat the foods that the place is known for, but nevertheless, we did order a brie cheese-pear-seeds-leaves salad whose portion size was humongous. I also had the vegan sausage with sauerkraut and potatoes. This one wasn't super impressive but wasn't bad. The pretzels didn't have the trademark salt crystals on them, which was unusual in a German beer place, but nothing to complain about. A point to note is that you need to order something to eat compulsorily i.e., you can't walk in, drink beer and buzz off. This wasn't a problem for us as we'd planned to eat lunch anyway, but I found it a bit odd.
Dinesh Iyer . 2024-07-30
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Steins Richmond is a delightful Bavarian outdoor restaurant that offers an authentic German experience. The 1-litre beers are a must-try, capturing the true essence of Bavarian brews. Pair these with their freshly baked pretzels for a perfect combination. With a great atmosphere and friendly service, it's an ideal spot for a relaxed and enjoyable outing. Highly recommended!
Bartosz Kłos . 2024-07-27
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Lots of negative comments, but I disagree with all of them. Came for dinner at 7 on a warm Saturday, aka a very busy time. Service was prompt and attentive. Food was great, best potato salad I’ve had in London, beer was great. They had actual nurnburger sausages, decent schnitzel. Awesome place, will come back
Mykolas Tarasevicius . 2024-07-21
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Fine venue by the Thames Path in Richmond.
Mickey Slic . 2024-07-19
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Very tasty food and a good selection.
Albrecht Mauer . 2024-07-18
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Lovely outdoor restaurant, only serves alcohol with food but well worth a beer given the great German food
Thomas Jackson . 2024-07-17
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We went for lunch on Sunday. It's a shame there isn't more protected from the rain as there were tables trying to eat while holding an umbrella. We were lucky though and arrived before it got busier so we're able to have seats underneath cover. The food was really nice and staff were also great. They do have a limited menu though in comparison to the one in Kingston.
Harriet L . 2024-07-08
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Food was bland and let's just say I think it gave my friend and I digestive issues. Stein was great though
Graeme . 2024-07-03
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Richmond is a lovely place - when the sun is out it is simply AMAZING!!!! Walking along the river banks we decided to stop for a spot of lunch at Stein’s - brilliant idea. The service was great, the beer was fresh (& German) and the food was lovely. Their different versions of potatoes are ALL very good & the schnitzel and wurst offerings are also lovely. Of course, like everything else in London, it is pricey for what you get, but it is still a place I would heartily recommend
David Fenech . 2024-07-02
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Good restaurant to try out if you are at Richmond Pros The food was delish (we tried the pork schnitzel, the mash was top-notch) good river views Gervice Cons The food is slightly pricey
Immaculate Figueiredo . 2024-06-30
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Lovely ambience and small platters are great! Highly recommend ❤️
Delsa Ghorbani . 2024-06-29
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Very good food mainly sausages. Good service. Next to the Thames
nik. pet . 2024-06-29
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Not quite sure why they serve you ketchup and mustard with a Schnitzel 🤔 (hint: try cranberry) and the batter was a bit strange. But pretty decent seeing as we're in England not Austria/Bavaria. Wouldn't pay £18 for Bratwurst though 🤪
Daniel Herr . 2024-06-26
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This pub bills itself as "The Bavarian Experience". Granted, it started as that with staff that, whilst perfectly polite, haven't got a clue, Stein's really is now just another pub with food and drink that one may find in Bavaria. The food is perfectly edible but not enjoyable. The menu is very restricted (come on, who needs three different types of Schnitzel - you can eat that anywhere - but would accept that pork knuckles are off the menu?) and prices are eye-watering. It feels like this has morphed into yet another place that maximises money extraction from the punters. Sure - maybe in these days there is no choice but to do so but please don't pretend you are something that you have lost the skill to be. At the very least learn from your staff at the Kingston branch - they do have a clue! Richmond will be visited no more...
Thomas Prock . 2024-06-23
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There was a horrible wait time of 1 and a half hours for the food which was mediocre at best. Pretzel was too salty and crust of it was too hard, sausages didn’t have right amount of fat to meat ratio and mashed potatoes were a bit too buttery. Food was overpriced for the amount and they gave us “free” drinks after we paid.
SW Ywen . 2024-06-23
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I loved the German sossages, beer and sour cabbage
Leonid Ge . 2024-06-19
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Coming up from the Thames river walk the atmosphere looked quite pleasant and the food looked great. Unfortunately, the food was actually quite mediocre and overpriced. I don't think I would go back there.
Shireen Bock . 2024-06-16
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I like steins but one thing need a fix to get 5 stars.. People can smoke at the tables. Yes it's an outdoor restaurant but it's soooo off putting when foul tobacco wafts over the food. It happens every time I eat there. There is no indoor seating so it needs a smoking area, far from the food.
Ryan Gower . 2024-06-16
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Incredible meal and service was fantastic. This was the best lunch I had while visiting Europe. The view from the river made it even better. The waiter was excellent
Kevin Knebel . 2024-06-06
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I’d recommend listening to the more negative reviews on this one. I looked before going and saw it was a mixed bag but I wish I’d trusted my gut. Steins is overpriced, and poorly managed leading to a service that’s non existent. It may look busy and you might get lucky but chances are you ll be passing foot traffic for a bad experience. Try anywhere else, there’s enough options around.
C C . 2024-06-03
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Disappointed to find the hours were incorrect on their website. Came at 5PM on a Monday and they were closed when they said it would be open 12-9.
Brent Cooper . 2024-06-03
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Expensive but always great for a warm evening by the river.
Konstantinos Penlidis . 2024-06-02
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Nice venue overlooking River with friendly staff, but had higher hopes of the food! The £15.80 'meatloaf' looked and tasted like (and probably was) Spam. It was accompanied by some lustreless salad and some insipid roast pototo slices. Had to force myself to finish. The beer was good though.
Russell Sowinski . 2024-06-02
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Nice place by the river. Very busy today so service was a little slow, but I thoroughly enjoyed the food and beer! Must mention Erskine at the front of house doing about 4 jobs at the same time. Top man.
Mick Poynton . 2024-06-02
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I love food view staff and every time my relaxing moments there
Elmira Rend . 2024-05-30
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Nice food.. busy, had to wait for a bit but it's always busy there and sitting by the river it is not bad whilst waiting for your food to come
Timi Hunter . 2024-05-29
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A wonderful experience by the riverside, staff are friendly and genuine. The meals are delicious and full of flavour, non alcoholic drinks options also really nice. Thanks to all the team that looked after us.
Andy . 2024-05-29
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The food was truly terrible, sausages were so tough and dry. Fried potatoes were flavourless and tasted like they were from the cheap frozen packs. The schnitzel was very average. Only nice part was the bit of side salad and side potato salad. Their prices were very high for the quality of food and cold outdoor seating. Such a shame as the food looked nice and seating looked very cute. I think the good reviews are only given because of the nice riverview in summer. Around £20 per main for cheap 'german' food. Lidl sausages are so much better.
Paul S . 2024-05-28
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You don't go for the food, it's okay but for the price it's very much average. You go for the location, the buzz and the fact it's mid walk along the Thames path between Putney and Kingston. Service is okay, they're a little bewildered at times, not sure the systems work properly, but they're all nice enough. It costs a lot, £50 for 2, for sausage and potatoes with a soft drink each.. when the Ivy is doing a two course, set menu for £19 / head, the view has to be amazing! Good job it is...
Malcolm Bell . 2024-05-27
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Lovely river view. However, given the price a little disappointing, probably driven by location, the sautéed potatos did not seem fresh, though the flavours were there. The sausage and mash was quite nice with large portions of sauerkraut if your a fan. Food could be served hot rather than warm.
Nom nom . 2024-05-24
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Amazing vegan schnitzel in a truly lovely setting, quick service, chilled athmosphere
Francesca B . 2024-05-18
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Really disappointed couldn't understand the waiter.. waiting long time for food ... Was really excited to go as it was the one day out from hospital but totally let down..in fact I'd go as far to say it was disgusting... I feel bad but the fact I feel the need to write this review I need to be honest and hugely overpriced for a chewy sausage...sooo disappointed
Kelly Stopher . 2024-05-14
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The place is nice, facing the river and on these sunny days to eat and drink it is a good place, the food was good. I definitely recommend it 🤗
yesi Gonzalez . 2024-05-13
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Very tasty, highly recommended.
Serhiy Sh . 2024-05-12
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The food is tasteless, the staff are friendly, good view. I wouldn't recommend eating there
tamer hassan . 2024-05-11
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I liked it because it is tipical Germen würstel staube ,
Senol Ayyıldız . 2024-05-09
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The German Beer Garden in London. Consistent quality of food and service for many years, affordable, beautiful views. A small play area for kids helps.
Drago Indjic . 2024-05-05
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Wonderful place to be when the sun comes out. Food was a big disappointment, at the least. my beef stew goulash seems to be the scrap of the bottom of the pot. meat was dry and tasteless, woody texture, and flavour lacks of all excepts being salty. sauerkraut seemed to be just soaked with vinegar, then threw a few bit of fennel, fennel flavour didn't get through at all. service was slow and chaotic. A badly managed restaurant. It's such a shame. with a few tweaks, it would have been a fabulous place to enjoy. The table next to us with young baby had to wait for 45 minutes for their meals. they then asked to cancel the order. the waiter insisted at length for them to wait for extra 2 minutes for their foods, or take the food to go, despite the fact the poor couple tried to explain they no longer have time to eat and that they have a young baby to take home for rest. the struggle went on for at least 15 minutes back and forth calling out manager and such, until they got their refund. What a mess!
Minh Nguyen . 2024-05-04
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All time favourite, what could be better than good beer, curry sausages and fried potatoes with the view of river Thames 🥰
Simira S. . 2024-05-04
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Restaurant with views of the River Thames and good atmosphere. Quiet, cozy and very charming.
Marta Purriños Hernández . 2024-04-29
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7.60 a pint then 10% service charge added on for free. Maybe if You're a banker.
Alexander Schamroth-Green . 2024-04-27
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Good is authentic Bavarian and the service is great. The boys and girls are super friendly and helpful! The location and atmosphere are both on par.
F X . 2024-04-21
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One of the best spots for a sunny day in Richmond. My go-to whenever I fancy an authentic German meal and Stein!
Walid Chebl . 2024-04-20
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Service through the app is great. Got the stein in my hand less than 60 seconds after tapping! Food was delicious and large portions.
Ramin Movahed . 2024-04-14
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Unique bier Garten experience on the river side, very attentive staff. Toilets could be better maintained though
Jean-Michel Sylvestre . 2024-04-10
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They have beautiful jewelry Like apple pie, but order it without alcohol
S Al . 2024-04-06
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Great place to dine in next to the river, you also get a vibe of German dining.
Panos Papadopoulos . 2024-04-05
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Wonderful food, fantastic service. Will definitely will be going AGAIN!!!
Peter Wallace . 2024-04-04
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Very nice place, friendly stuff and incredibly delicious food and beers. On weekends very crowded but its understandable.
Justyna Gebala . 2024-04-04
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Your bathrooms are the worst I've seen in a long time. Sort it out..
Oliver . 2024-03-31
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Yummy German food here! Will definitely visit again. The staff are really friendly and helpful. Coffee wasn’t so great.
Lucy B . 2024-03-19
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A great location on the Thames but that might be the only highlight. We were led to a table which had not been cleaned after the previous diners. You are encouraged to place your order using a QR code but the system stalled at the final step and then it took some time for us to get the attention of a member of staff. When the food arrived they only delivered one of two mains. More than ten minutes passed and it became apparent that our second main had been delivered to another table. While the staff were friendly, it was very difficult to get their attention throughout. The toilets also were not the prettiest sight. The food itself was fine and reasonably priced, but overall an average experience.
NSLondon . 2024-03-10
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The place was half empty, but they wouldn't let us order a beer without ordering their overpriced food (despite no signage outside saying this was the case). Bizarre behaviour from a supposedly "authentic" German bierhaus.
Alex W . 2024-02-18
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Beautiful food, great atmosphere and outstanding service
ابو ريتال . 2024-02-07
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Really fantastic find. The food was delicious, the surroundings are beautiful and the beer was great!
Nicholas Beer . 2024-01-11
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Twinkly lights, fluffy blankets, a fire, goulash, mulled wine and lovely service! What more could you ask for. Plus they couldn’t have been more friendly and accomodating to my dog 🐾 highly recommend!
Elaine Heaney . 2024-01-09
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Returned after almost 10 years, I have wanted to visit again for a long time. We weren't disappointed, good food, large servings, and great steins of beer. Hope to be back much sooner next time.
Simon Butler . 2024-01-07
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Naylon çadır içinde bankların üzerinde oturuyorsunuz. Ortamı alevli 2-3 tane nesneyle ısıtmaya çalışmışlar ama yanan odun veya kömür olmayınca ısıtmıyor. Mekanda çok gürültücü iki aile ve onlardan daha gürültücü terbiyesiz çocukları vardı. Bu rahatsız ortamda sadece kahve içip kalkalım dedik, Londra'nın en pahalı kahvesini içtik. Bir de bu kazık hesaba %10 servis ücreti dayatıyorlar, iyice terbiyesizlik. Buraya hiç gitmeyin Richmond'da çok daha güzel yerler var.
Rifat Kars . 2024-01-05
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Noone took order. Left after 20min
Jan Friedemann . 2023-12-17
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Fantastic service! Thank you for being so nice and kind, especially to our little ones.
Luke Nicholson . 2023-11-10
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Really delicious food in a great location.. quite chilly after sundown at this time of year though (November) as it's outdoor seating only
Phill Metcalfe . 2023-11-08
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Stopped for a swift after a visit to the poppy factory. Lured in by the Erdinger Dunkel on the menu but as they only have a restaurant licence you have to order food. This wasn't a problem as the options were good and rather than go for a starter opted for the strudel which was top notch. The beer was as really well kept good and of course came in the correct glass. Staff were friendly and helpful and although outside it was sheltered and had a good vibe. I'd go again because of the view over the Thames, the food and beer and overal atmos.
Stefan Nunn . 2023-11-08
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Went there a couple of days ago just for a coffee as we were passing by and the staff were so kind. They were so kind to my son who has autism. Lovely people, thank you so much ❤️
Siri Siri . 2023-11-03
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Chaos! Orders get lost in the kitchen, people jumping the queue to get their food before you, staff in panic. Don't get me wrong, their sausages are amazing, but what's the point if you never get to eat? (written after waiting in vain for more than an hour... which is not a rare occurrence at all!)
Philip Atzemoglou . 2023-10-31
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Great beers!! And decent food despite the fact that is from central Europe. I will be back! 👍
Luis Valladares . 2023-10-28
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As always sehr wunderbar. The kartoffel salat served with the schnitzel is a bit too wet for my liking but the pan fried potatoes are awesome.
Jonathan Wong . 2023-10-26
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Excelente lugar para tomar cervezas al aire libre, incluso los días que hace frío porque tienen estufas potentes. Paisaje perfecto a la orilla del río en la zona de Richmond. Comida alemana abundante y de buena calidad, con opciones vegetarianas. Platos variados y grandes, perfectos para compartir si se desea. No muy extensa,.pero buena selección de cervezas alemanas
Laura Cardero . 2023-10-17
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Best place in London for a 'as authentic as you can get' Bavarian beer garden.
Brian DenOtter . 2023-10-17
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We stopped here for a quick lunch over the weekend. The food was ok, but the portions are gigantic. For example, we had potato salad with sausages, and there were 2 slim sausages and about 1kg of potato salad. Definitely better to share, unless you're really starving. I think we would have enjoyed it more if the portion sizes were smaller, or if the waiters would have alerted us about their ginormous size. The location is great, the service is good ok. WCs are passable. The food is pretty good.
Irina P . 2023-10-02
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This is a good lunch stop for a basic German meal and a beer, with views of the river
Annzel Jacobs . 2023-10-01
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It's a lovely place by the River with Bavarian food. The meal must be paid at the time of order, which i find it very useful. I had a table and was waiting for my party to arrive. I wanted to have a drink while waiting but the drinks can only be ordered with food. I understand why they are doing it but it's a little inconvenience.
meltem kogelbauer . 2023-09-24
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Food is good and authentic, with good portion sizes but very overpriced (2-3x a Munich Beer Hall) - note you gave to order food with your drinks. The standard lager beer is again overpriced with zero head... not exactly what you expect from a German beer. Location is nice on the Thames.
Iain Cooper . 2023-09-23
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Always good food, amazing beer garden atmosphere with a beautiful view of the Thames! Jacob is always lovely and all the staff are friendly and helpful. The Schnitzel is really yummy, I love the Gulash and potato salad from here
Marjorie Naum . 2023-09-19
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Be careful of the Forceful double tip charge trap
Lukas Per . 2023-09-14
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Been coming here for years- yet another change to the menu, a lot of sides/smaller dishes are gone with sausages now costing 17 gbp and up, feels excessive…
Julia G. . 2023-09-10
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Over priced, chicken tasted like rubber no flavor, very little salad for £22.00, not worth it.
Mustafa Zebibo . 2023-09-10
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Really nice on an evening! River in the background and great food. Only has outdoor seating but does offer table service. Also has 1ltr beer glasses.
Neil Kidd . 2023-09-08
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Top location right on the bank of the Thames and a relaxed and informal atmosphere. Food mostly good but the fried potato recipe has changed and was way too much salt and paprika these days.
Peter Cook . 2023-09-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered from this store for lunch today (spicy chicken) and have had really bad food poisoning! :( The bowl was also pretty bland, with no flavour whatsoever! So disappointing!