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3.0

Based on 13 opinions finded in 1 websites

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Nº 175 in 199 in Wellingborough

Score
OpinionsNoteTripAdvisor133.0

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I took my son to this Starbucks for a catch up on his birthday and drinks were served in plastic and disposable cups, no plates so it kinda felt like a cheap coffee shop but Starbucks prices. Will avoid this one

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tuckerengland3 . 2022-10-08

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Quite regularly attempt to stop here for a coffee on a Sunday on the way back to the midlands but don't think I have managed to catch them open until the advertised time. I understand it may be quiet and that being at work on a Sunday really is depressing, but if you are paid to work until a certain time at least try and be there until then. I guess they must pay very well for the staff to skulk off home early lol :-)

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Stephen B . 2022-08-18

MORE AT TripAdvisor

I visit this store all of the time, the staff are always polite and pleasant and usually have plenty of choices of cakes and food. Such a shame to see negative reviews about this store especially as lots of things people moan about that are simply out of staff control. Yes, the toilets are dark and there is no proper ventilation in them to allow the floor to dry after they have been cleaned, but the staff did not design the bathrooms nor did they fit the plumbing themselves, it is unlikely they planned on having issues with it as a result. Have spoken to some of the girls serving they have only been allowed 2 people working at a time and try to get through queues and cleaning as quickly as they can whilst people are shouting at them which can't be fun. Me and my family love coming to visit - we will definitely be back for drinks again :)

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Jane . 2021-07-16

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stopping to have a coffee and use the toilet was an experience we wont have again ,3 youngsters behind the counter ,only 2 customers and 4 tables hadnt been cleared and looked as though the dishes had been there for sometime .My family and i used the toilets which were absolutely disgusting .My daughter in law reported to staff about the state of the toilets and was told "yes we are aware" but still stood and had a chat .Behind the counter was also in need of a good clean .DREADFUL .

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Margaret E . 2021-07-12

MORE AT TripAdvisor

Enroute between Suffolk and Shropshire on the A14 Kettering. This Starbucks was appalling ! No soap in either of the toilets, lack of hand sanitizers . Not clean, overflowing rubbish bins at entrance. Put Panini to heat up in microwave!!! Filled my tea up with so much milk it was cold and undrinkable! We have given this place a second chance. I felt very unsafe COVID standard!

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Jenny D . 2020-10-12

MORE AT TripAdvisor

lovely barrister (charlotte) was very attentive and went above expectations. Friendly and mindful of covid restrictions. Thank you Charlotte!

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W2788JUnicoled . 2020-08-17

MORE AT TripAdvisor

The queue just grew and grew and grew as only two staff on duty. We had to wait but the staff were so pleasant and didligent I felt really sorry for them, people were getting fed up though

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JaneThorpe-Codman . 2019-08-11

MORE AT TripAdvisor

Parking is good, plenty of space inside with good access for wheelchairs and anyone with mobility requirements. The coffee is always good here, choice of snacks. Sometimes there are queues as it can be very busy, but staff are generally friendly and efficient. This is my regular Starbucks and Mandy and the team always have a smile and remember your order! Thanks for the good service

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Michele008 . 2019-07-02

MORE AT TripAdvisor

Always nice cappuccino and hot chocolate. This time we tried the lemon muffin too! Place looked really relaxed!

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georgyela . 2019-02-23

MORE AT TripAdvisor

Tables not cleared, spent 20 minutes lining up, not enough staff, 4 of us about to spend £20+ never again!!

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Miles M . 2018-12-27

MORE AT TripAdvisor

Arrived to find only two staff on duty, slow service, prices different on the till to those on display, and only three tables that had been cleared. Sad to say that although I ordered a flat white, if that's what was served, it wasn't a very good one. We'll avoid this store on our next trip East.

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Amanda W . 2018-09-17

MORE AT TripAdvisor

I have tended to avoid Starbucks due to the company's attitude to paying tax, but sometimes there is little alternative. I was pleasantly surprised by the quality of the coffee, which was pretty good, but I am not sure I fully understand there description of sizes, with my requested 'medium' resembling a bucket. The staff were efficient, but overworked, with most of the tables having used crockery and the floor looking like it could use a sweep. There is a deceptive change of slope as you enter/leave the door, which I bet has caught a few people out. Overall, I was more impressed than I expected to be, but I think they could use more staff, as there seems to be a rapid throughput of customers.

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Jeff1903 . 2018-04-07

MORE AT TripAdvisor

The New Starbucks was the old Little Chef, now completely revamped mainly grey slate interior with large glass windows.. The staff are well trained and the place is clean and modern. Ideal comfort break with hot and cold Rolls, Coffee, Tea and cold drinks. etc.The Building has been finished approximately six weeks we were told by the staff when we visited in October.

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Des R . 2017-10-31

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