Starbucks Ulverston in South Lakeland

I arrived and the manager was training staff, found her attitude curt in asking me to wait a minute, not the friendliness or best manner

Such a lovely place with even lovelier people. I came after work and both staff members were nothing but outgoing and accommodating. (I think one was called ellie and she was great)

Tried to do a survey for these guys but the survey doesn’t work online! However always lovely and Ange is an icon, always friendly and very quick service!

Quick stop for refreshments. Dog friendly

A great and fairly new Starbucks. Very handy when travelling on A590, if you need to stock up on supplies from Aldi or Marks it's right there to fill up with good coffee and danish before resuming the journey 😁👍

Popped through the drive though on my way to Penrith and what a lovely service from both ladies the ‘Anges’

2 Angie’s were great! Amazing service

One of the cleanest, friendliest starbucks I've been to. The staff are great, and your drink is ready in no time.

At Drive Thru paid £10 for two coffees - one with caramel, the other with vanilla. Drove away, no syrup in either coffee. This is second time this has happened at the drive thru.

Friendly, welcoming staff. Good coffee.

Great Starbucks great staff, Katie made a great caramel frappuccino and also gave my dogs pupachinos super cute!!

⭐️⭐️⭐️⭐️⭐️ Our first family visit to Starbucks with Nina and Lettie we recently visited the Starbucks in Ulviston, Cumbria, and had an absolutely wonderful experience! The range of products are impressive, from delicious Cake Pops to decadent Crème Brulé muffins, and an extensive variety of drinks to choose from. The staff were incredibly friendly and helpful, guiding us through our options since it was our first visit to a Starbucks. We highly recommend this location. Nina and Lettie

Good coffee and eats. Service is having your name shouted so you can collect your order.

The nicest Starbucks I've been to in this country! Often the drive thru stores can be quite small and shed-like but this one is spacious and comfortable with lots of windows letting in the light and spotlessly clean and tidy (including the loos). Ended up spending a lot longer in here than planned! Really friendly staff too.

Very cool with strong air conditioning

Dom and Kelsey are so lovely, fab service from both of them!

A very pleasant thirst quenching experience was had after a long journey back from work. As we entered the store we were greeted by a friendly, happy and pleasant young man (Patrick) . He instantly took our order which was complicated and but got it exactly right! We found him very helpful explaining the choices and ranges available. Asked us to take our seats as he would bring our drinks over to us, which he promptly did after only a few minutes. The drinks were amazing of a very high quality as was expected. Hot and refreshing definitely hit the mark and set us ready for our onward journey. We will most definitely return when we pass next time and look forward to Patrick serving us again.

Good service all round, very very friendly staff & very good atmosphere in the cafe x

It's a Starbucks in a carpark........ Not my cup of tea!!

Brilliant service from a super friendly team. Great choice of coffee and food.

Good sized Starbucks neatly tucked in at the back of the estate. Usual menu with premium priced coffee and has the usual faint aroma of stale milk.

Patrick and Dom are absolute delights, their friendly approach and enthusiasm to customer care is a credit to Starbucks. Thanks guys 🙂

Friendliest coffee vendors in all the starbucks.

My experience was wonderful! My server, who's name I believe was patrick, went through all the frappuchino flavours in depth and helped me pick the perfect drink as I was unsure. In the end I got a matcha frappe and without the kindness, patience and in depth explanation I may have never tried it. It is now my favourite frappuchino flavour and I will be buying one again!

Served by Logan and Angela today. Logan did the best caramel Frappuccino I’ve ever had, at Starbucks! So friendly, great service.

Tried the hazelnut hot chocolate in a large way, was very watery , and wasn't very chocolaty at all to the point I felt like I was drinking coloured water, so left it. Also, my little boys' babycinno was far too hot n put him off wanting it. Such a shame as usually nice drinks. Seasonal tree brownie was lovely, though.

Great quality coffee with super friendly staff

Staff seem to prioritise drive thru over patrons inside. Staff are friendly and helpful when there are problems

Staff are friendly but concentrate every effort on clearing the drive thru queue and don't give any attention to patrons inside.

The food and atmosphere is consistently good across all stores, however the gent that served me was so helpful and polite. His customer service was brilliant.

Amazing and friendly in every aspect <3

Ordered an iced coffee and a spiced latte. Iced drink was served with a couple of minutes but then had to wait much longer for the coffee and it wasn’t at all busy. We ordered before customers at the drive through and they were served well before us. Attitude of staff was very casual with no sense of urgency. Staff member on coffee machine alternatively chatting and then looking at her phone. Latte was hugely over sweetened and undrinkable.

Probably the best Starbucks I’ve been to by far, all the staff were very friendly and also super accommodating to dog’s, definitely worth popping in !

Great atmosphere, the staff are so friendly very pleased with the service I received especially from Patrick. Great choice of drinks too :)

Great friendly service from patrick

Went through the drive thru today and was greeted by Logan who was brilliant and gave me a good laugh

Nice staff, nice store. Little importance placed on the actual coffee however. Almost as if they haven’t received any training. No care/attention to detail, and a lack of ability to differentiate between the varying types and sizes of coffee. If you order a flat white or a cortado, they’ll just be exactly the same size (seemingly: ‘because we just fill everything up to the top innit’). Hint: one is meant to be 4oz, the other 8oz…. So it’s half the size 👍 (I mean there’s even a picture on the menu to refer to, should there be any confusion…). The latest one today is no small cups. So if you order either of the above items today, instead of filling the stand-in vessel up to the point at which you have the actual beverage you ordered, they’ll just keep going to the top again, which is seemingly what’re they’re best at?! So now everything you order is going to be a watered down latte. And forget trying to have a conversation about this concept. If you haven’t trained your staff to understand the very basics of coffee, why open in the first place? Or maybe I’m just being picky 🙄

Obsessed with starbucks. My boyfriend and i visit often - very accommodating to dogs. Staff are always super friendly and nice - Logan is entertaining and always working hard. Drinks are always good and music is always fun!!

Logan was amazing! Really friendly and helpful, excellent customer service.

My favourite stop for a coffee!! All staff always friendly and polite , pop my sugars in through drive through and save me the faff :-) always clean and tidy when i've been in.

Staff not interested, just chatting to themselves on headsets.

1 member of staff had a young child in her arms, taking something out of the oven. Tables not cleared, we were in 30 minutes and none of the empty tables were cleared in that time.

Logan was superb! Friendly helpful chatty and professional

Fantastic new Starbucks spotlessly clean and great staff

Good coffee and very welcoming staff

Not enough staff and it took ages to get our coffee. Not a friendly place to go. Coffee lukewarm at best.

Wasnt well stocked, napkins, sugars, and baked good all needed filling up. No toilet roll in toilet.

Loud music, dirty tables, slow service, dirty cups left on tables, people shouting at each other due to loud music on indoor system. Poor, will not be using again. 22/7/2023...12.50pm.

Never been here before and it is refreshing to have a different chain coffee shop in the area. There is a drive through so that's good if you are on the go. Inside there is plenty of seating with a decent connection with the free WiFi. One downside is that this place is card only so if you don't have any way to pay electronically, then you are out of luck.

The best coffee option in the South Lakes! Fantastic atmosphere. Superb staff with a friendly approach & easy communication. Always very patient with customers.

i’ve been to ulverston starbucks millions of times, absolutely love it here!! everybody is so friendly, thankyou to the person who served us ‘patrick’. defo coming back again. :)

Nice and cool on a hot day. Very clean. Frappe excellent.

New modern starbucks friendly staff. But coffee was very weak. Hardly any flavour.

Absolutely sickening. Was SO disappointed on a really hot day to sit in a drive thru waiting for iced vanilla frappe,s just to get coffee with three ice cubes in it. That's not what I get anywhere else when I ask for this. It was bitter. Vile and cost over £6. Very disappointed.

I really like this Starbucks. Love the seating in the corner at the back with glass windows. Rabbits were running about on the hills to my children's delight. Iced oat latte was nice but on the third occasion no coconut milk! Staff were friendly and knowledgeable as my husband asked for a recommendation. Served quickly and efficiently. Clean inside and outside.

It was amazing the drinks were beautiful staff were so kind well manered and welcoming I am so happy to finally be a blue to get Starbucks more often at a place like that

Perfect iced caramel frappe today. A very cheerful and friendly lady (Ange) on the till. My first visit. I'll definitely be back 👍

First visit last week and what a lovely experience it was, will definitely go back. All the staff where great especially the Lady who served us, Thanks Ange.

Appalling. I went to the new Starbucks in Ulverston and ordered drinks. On proffering a £10 note, I was told that it was card only. I would normally have walked out in protest at this highly discriminatory action but as I was entertaining a friend, I politely expressed my disappointment and tendered my card. There are large sections of society who do not have access to electronic means of payment. They tend to be the poorer more disadvantaged in our society. So that's the last visit to Starbucks. In addition, the thought of paying £4.60 for a lime juice again settles my decision.

Cashless Starbucks, shame on you Starbucks.

amazing place, great customer service and its dog friendly and very nice staff (ange 1😻) and atmosphere. starbucks is amazing‼️‼️

Great staff friendly service lovely outlet would recommend 😃

Lovely atmosphere, very friendly staff, delicious coffee and sweet treats and fast and reliable internet. We are tourist from Germany and had to do an important Zoom meeting and this was the best place for miles. We would come back any time. Keep up the great service 👍👍

I visit the Starbucks Drive-Thru in Ulverston most days. The staff are always friendly and my order is served promptly. The store itself is clean and tidy and the general aesthetic of the building interior is modern, fresh and bright. For me, Starbucks is a welcome addition to Ulverston.

Excellent service today, best iced latte I have ever had in a Starbucks & my partner had a lovely Mocha coffee too!! Ange was the lady who served us & made our coffee, she was so kind & caring towards us & very helpful.

Service was very slow but its a nice environment and a good brew.

The most disgusting customer service that I have ever received!!! Ordered a matcha latte and coffee via the drive through. I politely asked if they knew how to make the matcha latte as the last one I ordered at another branch didn’t and it was undrinkable. We were asked to come to the next window where we were met by the assistant manager who asked us for our order. We said we had already ordered. However when I asked him the same question he said “all our staff are fully trained before they can serve so they do know what they are doing”. When I explained what had happened at a previous branch his response was “Well if it was that bad why have you come back? and next time don’t be so rude to the staff “. I was not being rude, I was politely asking a question based on a previous experience. He constantly talked over me and would not let me explain the situation. I took his name and asked for a refund. I do not expect to be treated and spoken to like this. He was rude from start to finish. This is totally unacceptable and will be taken further with Starbucks.

Was served by the Lovely Nathan was so happy and enthusiastic about taking my order all the staff that were there today were full of smiles made my experience amazing will be back definitely

Absolute rip off ordered 2 large cappuccinos and received two half full cups and rest foam not acceptable for the price

This review is based on my true experience today at Starbucks Ulverston, first I would like to remind Starbucks it is the customers who are paying therefore they deserve a clean place to sit, relax in peace not dirty floors and tables, the place was empty not busy so what is the excuse? staff were not good at all the staff were clueless, confused and showing frustration this is appalling, I had to wait a long time to be served, there was no standard it was just a big mess. There were 2 women serving one didn't even know the till and even said she doesn't like it! drive thru customers were waiting long as well and my friends order was wrong, one person name logan was very unprofessional he was throwing tantrums making a drama, taking a fit making a Frappuccino and I even heard logan say I cant do this and don't like to do it, this is terrible for customers to see and hear. I cannot believe what has happened to Starbucks, terrible service, unprofessional and rude staff and dirty? I had even seen there private work folder and paperwork on the cake counter what is this a cheap market? If Starbucks read this I would suggest you take note and make this place a great place for your customers if you don't then you will have many problems in the future in many ways.

They don't take cash. Lancaster Starbucks do.A terrible experience. The worst Starbucks I have ever been to by a country mile.None of the tables got cleared. Diabolical.

I have just attended this establishment with two other people, we were the only people in the store while there was 1 car in the drive thru, which arrived there after us. However, we were all ignored by 3 separate staff members who didn’t actually appear to be doing anything and were wearing headsets despite there being only 1 car in the drive thru??? We had to leave without purchasing anything due to the terrible service.

Such a friendly team of staff! I have been in a few times and always been happy with my experience, but i’m warmed by my daughters most recent experience. she had gone with some friends and her card had been declined a few times and she was getting upset and close to tears so one of the members of staff, Jas, used her own apple pay to buy her the drink and kept reassuring her that everything was okay, one happy mum right here!

A lovely, welcoming environment with fantastic, friendly service from Logan who made my visit to this new branch very enjoyable. He even went out specially to get a Vegan sandwich for me from the delivery that had just arrived, so many thanks to him! The only thing I'd mention is I don't agree with card only places, I believe cash should be accepted everywhere but the wonderful service with a smile and chat more than made up for that. I shall be back!

My first visit. All was good delicious confection.

The staff were lovely, however we were given the wrong drink the first time around, so had to go back through the drive thru. It was mainly an issue for me because I have a lot of intolerances, so only order what I know I can have. I could only tell the drink was different from taste, as I have had the drink I originally ordered numerous times before. Once we went back through, we were given large versions of the drinks that we originally ordered, which was a nice gesture, but I’d have preferred if we were given the correct drinks originally, so I didn’t have to worry about what I’d drank.

£4.15 bland cordial and water and ice, so I think it's overpriced. Nice place but won't go again.

Great staff, great drinks and dog friendly too

Great Starbucks, friendly staff “logan”was wonderful helped out on till when they had ran out of some drinks then went off and was rushing about making sure everyone was ok.

Unfortunately service was very poor. Cappuccino was completely burnt and scolding hot. Overpriced guff and terrible location. Real shame.

Great Starbucks. Really poor location though, only one way in and out

Tried the drive through today on their opening day. Friendly staff. New to coffee so tried a caramel latte and was advised to try the Blonde roast as not as strong. Really nice. Complimented by trying a piece of cake too. Great pick me up on the way into work this morning. Will be visiting again to try the sit in option with my dog as they are dog friendly.