Starbucks Drive Thru in Wrexham

It's a shame as used to go regularly there by they can't seem to get the correct drinks for the drive thru and drinks are badly made.

Me and my boyfriend went here and they charge us for the same thing twice we asked for 2 coffees and a caramelised cake pop they charged us for 3 drinks and the cake pop the manger told us what happened and we wait and he apologised no problem the next time my boyfriend goes and orders 2 of the Halloween pumpkin drinks and the women asked if he wanted coffee and he said yes he goes to the window after waiting for a while and the drinks have no coffee after asking if coffee had been put in the drinks she said did you want coffee to be put in the drinks and he said yes and they all started smiling and laughing. This isn’t a way to act when you’ve made a mistake I’ve worked in places like this and when going to this particular Starbucks the staff seem in a world of their own I don’t leave bad reviews because I know dealing with the public can be difficult but this was no way to behave

Just popped in for a quick drink and the Chai tea latte was amazing and the staff really friendly.......

Visited Asda car park Starbucks on several occasions due to drive thru convenience. For months the opening times were wrong on google leading to a wasted trip. Very frustrating. Over the multiple occasions I’ve found 1) Drive thru intercom is either poor or staff are too overworked to fully concentrate on your order. I’ve had instances where I’ve asked for a specific change such as adding caramel drizzle to find it was not accommodated. Multiple occasions I’ve asked for 2 drinks to receive 1. 2) There is no consistency. I pay the same price for a drink each time, the offering should be to the same standard every time. It should not be down to who makes the drink whether it’s enjoyable. For example, one employee makes very watery frappes while another treats caramel drizzle as liquid gold. Lastly, this Starbucks always seems to be out of oat milk. New drinks are always advertised to find they’re out of the key ingredients. I’ve rated 2 stars as out of the 10+ visits I have felt more disappointment than satisfaction.