Based on 299 opinions finded in 1 websites
Based on 299 opinions finded in 1 websites
Nº 220 in 612 in Peterborough
Opinions
£4.50 for a coffee! Also, I didn’t want a bucket of coffee and it tasted awful. I haven't been to Starbucks for a few years, I’ll give a lot longer this time… I had a couple of sips and left it by the bin where it belongs….
Lincoln “Lee” Brand . 2024-09-30
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Guys always do a good job here. Tiny store on the platform but always a smile & remember your order. Well done to Mario & team 👍
Jerry White . 2024-09-19
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We were made delicious drinks, both pumpkin flavored! Customer service was exceptional thanks to Kris.
Kyril Tolbert . 2024-09-02
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Super friendly staff! Sons 8th birthday they wrote “birthday boy” on his cup and made his day drinks well made :) 10/10 great start to the day
Vikki Duffy . 2024-08-22
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This girl at the train station was working very hard getting the orders out, she made me a lovely vanilla latte, she was polite and very caring,
Jo Smith . 2024-08-06
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Always love a quick Starbucks before jumping on the train and Hannah was attentive, polite and friendly. Couldn’t fault the service and considering this is at a train station they’re very fast paced. Thanks again ☺️
heidi vines . 2024-07-30
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Great service, good vibes from Kris
Dominic Chapman . 2024-07-12
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Great service from the manager. We thought we wouldn’t have time to get a coffee and make our train but he made two coffees in record time for us!
Rhiannon Burkinshaw . 2024-06-27
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Always slow service and a decaf oat flat white costs £4.20 Further to this they don’t accept the Starbucks App so you don’t get any benefits. This is the most money grabbing mercenary Starbucks I have ever encountered. Horrible place to get a coffee.
Peter Doig . 2024-06-10
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Service with a smile from Lee & Mario. Mario really is a coffee master!!
Karl Watson . 2024-05-17
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Lady abrupt / I wanted to use my reward card and she rudely just said no with no explanation- she was a bit miserable in general- need to work on customer service skills
Julia Rooke . 2024-05-17
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Great service from Lee well presented unit
Mario . 2024-05-08
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Amazing service. Team is always happy and helpful. Top Starbucks standards !
Klaud . 2024-04-04
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Lovely friendly staff, great coffee to start an early morning off
Caroline Gillis . 2024-03-13
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Fast friendly service always stop here great refreshment for day ahead!
Caroline Wooding . 2024-03-13
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Staff not very happy and no points !
Matt Eddings . 2024-02-23
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Visited Starbucks at Peterborough station on 15/02/24 just before I caught 8.57am train, the staff was so polite & professional & there service was quick with a smile, be proud of your staff today as they was excellent
Andy Harding . 2024-02-15
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Great staff, rushed of the feet really busy time of the day but still warm and welcoming.
Barry Andrews . 2024-02-14
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Always enjoy my morning Soya latte it starts me off on my day many thanks Lee and your team
tracy garner . 2024-02-12
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They food is decent but since it's with. Train station. Might have a difficulties having your coffee silently while enjoying your sip. Otherwise it's OK. If you happen to have waitrose card you can have free coffee with any purchase
Ganesh kanhangad . 2024-02-12
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Great place, fantastic customer service, friendly staff, handy location.
Lou Lou . 2024-02-07
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Shockingly poor service received today. Staff looked bored and seriously not bothered. Ordered a very basic drink and was left waiting for what seemed a long time next to where drinks are made. Nothing said to me, asked them to keep drink (when made) to one side while I used the facilities and was met with a very odd look. Returned to the counter and saw a drink that has now been on the side since before I left. I questioned if it was mine and the response I got was "It's an Americano, don't know what you ordered though" and a shrug. Turns out it was mine, I asked for a white one and ended up having to complete it myself. The attitude as a whole was diabolical. To have 4 people milling about and not doing a lot I was left to feel completely ignored. £4 for a white Americano and I had to put my own milk in and that's how we're treated? Absolutely disgusting.
Steve Collins . 2024-01-28
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Great service! Girl with blonde and black hair was very friendly and was super efficient
Mae Fletcher . 2024-01-27
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The staff are always super friendly and efficient
Amanda M Sands . 2024-01-24
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I asked for a skinny hot chocolate with whipped cream, this may be controversial but it’s what I wanted, the barista serving me (bleached/grey hair) raised her eyebrow at this request. Since when it was any of the baristas business to cast judgement on what people order? This is the second time I have ordered from this Starbucks and the second time this individual has had a horrible attitude.
Vince Noir . 2023-12-08
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Extremely disappointed!!! Staff is so mean and rude! Be careful when you order drink without ice, because you will get half of the cup not full just because you don’t want ice, and bear in mind you still get some ice in it🤦🏻♀️
trang nguyen . 2023-11-18
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Lovely young lady serving this morning. Hot chocolate was delicious. Perfect for this cold morning on the platform
Adam Dunn . 2023-11-13
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Would not scan my Starbucks rewards card….if it’s Starbucks why doesn’t accept it?????
Johana Leas Cruz . 2023-11-11
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Great service and very friendly!
autumn jhope . 2023-10-31
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There's always a tiny worry when you go to a station kiosk for your Starbucks. Can honestly say I use this one regularly and have never had a problem.
Mark Jones . 2023-10-10
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Staff are always lovely at Peterborough Station.
David Lawrence . 2023-10-09
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girl named jodi with red hair is absolutely amazing, made me a lovely coffee and on top of that made my day too
claudia irwin . 2023-09-29
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On September 13th I asked the barista for SOYA pumpkin spiced latte ....should've realised something was amiss when he asked if I wanted cream and when I checked if it was dairy free he aaid no ....the spice masked the taste of the milk so it wasn't until I'd drank it I realised it was dairy....I am allergic to dairy so very ill and the station starbucks refuse to answer their phone and customer services ignoring emails SO BEWARE
Shirley Ramsey . 2023-09-29
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Fantastic service, great coffee
Reece Gordon . 2023-09-19
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Arrived in Peterborough after a rather stressful journey. A lovely warm welcome awaited at the Starbucks kiosk where the server was so friendly and helpful. Highly recommend a stop here if you’re on the station.
Adam Noble . 2023-09-15
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The female, blonde and a bit bigger, was rude and rolled her eyes as if I knew Starbucks menu. I asked for a flat white—which is not size reatricted elsewhere, and she huffed as if I was supposed to know that. When I asked for half the milk she rolled her eyes and took a long while to make the drink.
Shannon Michelle Stacy . 2023-09-06
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Jodi is a great worker and great drinks and food xx
Kayla Hughes . 2023-08-12
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The service at this Starbucks is exceptional! Fantastic
Myfitness Buddy . 2023-08-04
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Had great service from Lianne, such a sweet young lady, and such a shame she's leaving too! Losing a good one there 😞
Butterscotch . 2023-07-27
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Flabby old croissant. It was tasteless and well past being worth £2.35. Server polite but slow and confused by the offering of a banknote!
Michael Reid . 2023-07-10
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No coffee! Second one in two days, is coffee at Starbucks not a thing here? Server was a little upset we asked for coffee, at - STARBUCKS
Lee Towne . 2023-06-23
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Pola was super lovely, I dropped my drink a second after getting it and she made sure I was okay and made me a new one! The staff are so lovely, and accommodating. They’re the best place to get a drink from for your journey!! ❤️
Sian Baker . 2023-06-22
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Jaden, pola, annie, great team brilliant service will definitely return, keep up the good work, unit looked beautifully stocked ♥️
Tanya Feary . 2023-06-20
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Really Friendly staff and prompt service. Could not ask for more
Adam Breen . 2023-06-20
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Google says its open from 6am, apparently updated by phone 4 weeks ago. But sat here now at 7am and the shutters are down with no signs suggesting why.
Beth Barrick . 2023-06-19
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Google maps says opens at 6am weekdays however here at quarter past 9 and shutters down. No sign showing alternative hours or explaining why. Train station is very busy so clearly not a lack of demand issue. Starbucks need to get their house in order.
Mark UK . 2023-06-13
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Mario is an absolute superstar and the only barista who knows what a London Fog is! Excellent service
Genevieve Potter . 2023-05-16
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Wanted a drink but didn't know what to get, but Loui and Aiden suggested a caramel macchiato which I loved, thanks boys. Will defo try it again. Xx
Maureen Nassali . 2023-04-29
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Great option while waiting for a train at the station. Quick and friendly service as well.
Gizem Altunkaynak . 2023-03-28
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Speedy and great quality service, in perfect spot for a quick drink in between stops
James Harbour . 2023-03-24
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Good service and friendly. Nice staff. Lovely Will definitely come again
L yoongen . 2023-03-23
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Amazing service! Well done Mark you do a great job.
Ondina Freitas . 2023-03-21
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Great customer service and the coffee is lovely.
NukaZeen . 2023-03-21
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Perfect stop off this morning. Would also like to mention Mark dealt with a difficult person extremely well. My coffee was brilliant. Thanks guys.
Jack Rivers . 2023-03-20
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Best Starbucks I have been,Mark and Annie are amazing 🤩!!
Vicky Foo . 2023-03-20
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Found the service efficient and met my needs whilst travelling.
Paul Holden . 2023-03-20
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Good Starbucks fantastic 5 cheese toasty
Emma Minett . 2023-03-20
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Awful coffee, particularly for the price. Ordered an Americano. It wasn't particularly hot, had a horrid burnt flavour with absolutely no crema. It was the only coffee shop on the station available at the time and it reminded me why I never go to Starbucks if I can help it
Viv Hay . 2023-03-19
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Thanks for the fast service today very quick guys called at 5pm
Cakes for all Stumps . 2023-03-15
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Great staff Mark and Mario are very friendly and gave great service
Laura Harbour-Hine . 2023-03-15
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Amazing customer service from Jess
Hxhdhd Dhcbx . 2023-03-11
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Amazing customer service from Jess
Grayci-Mai Wilson . 2023-03-11
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Latte etc shot i guess they forgot to add coffee, it was weak just froth and water!!!! Plenty of other coffee shops on the station I recommend pick one of those. Two hours later same experience at another Starbucks Even wrote to customer service surprisingly i heard nothing
DEENA D . 2023-01-21
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Olivia was very quick my Starbucks order this morning! Thank you very much :)
Micaela Bradshaw . 2022-12-19
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Appalling service. Server got my order wrong and then made me wait and charged me extra despite it being their error. Having worked as a barista in the past I am disgusted that such a large chain didn’t give me the correct drink as a gesture of goodwill. I am also a gold member and shouldn’t have paid for syrup. When I challenged the barista she was short with me and continued to charge me again before giving me the correct drink
Becky Rowley . 2022-12-10
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As always service is brilliant Sarah's always happy and strives to deliver great customer service Thanks for another great coffee
Simon Webb . 2022-12-03
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The Barista is Lovely & recommended me a super nice Cold Chocolate drink.
Kiang Hiew . 2022-11-22
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Staff are lovely and the coffee is amazing. Got served my Sarah and Joanna
Mark Whittaker . 2022-11-21
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I'm a regular at Starbucks and this has to be the slowest Starbucks I've ever been to. 20 minutes waiting for a drink to be made! The staff need to drink more caffeine to get them moving a bit quicker
Georgina Withers . 2022-11-13
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Beautifully looked after at Peterborough Station by Leanne and Sarah this morning - they remembered my usual order, which is always a nice touch, and were chatty and friendly, a good start to my commute! In fact, any time I travel I get a drink/breakfast and the service is always excellent. Thanks to everyone who has looked after me on my recent journeys.
Jo Jack . 2022-10-28
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Lovely team who were super friendly even with my odd request on a Tuesday morning!
angelica galarza . 2022-10-19
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Fantastic customer friendly staff makes it a pleasure on my daily Cappuccino treat
Sean Adams . 2022-10-13
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Super stuff 👍 always quick and really nice 😊🫰
Marta Micewicz . 2022-09-27
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Franchise shop doesn't give reward points
Charles Kelly . 2022-09-19
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I would give Wioletta six stars if I could. Turns out we like our chai the exact same complicated way so it’s a delight to get it right first time.
Paul Davies . 2022-09-16
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Always great service and coffee from Sarah Olivia Mario and Jess. Starts the morning off perfectly.
Andy Campbell . 2022-09-01
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Quick coffee which is great because I’m always late! Friendly staff who don’t mind that I’m a zombie in the mornings.
Lauren Dawson . 2022-08-25
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Sarah at Starbucks Peterborough Station makes the best Iced Brown Sugar Oat Shaken Espresso.
imran mustafa . 2022-08-24
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Always aware that people have a train to catch. The guy who works there in the mornings is consistently pleasant and super efficient. Starts my day well!
Maddy Turley . 2022-08-16
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Melissa recommended me a new drinks! Thank you for your customer service! 😊
laura bassinder . 2022-08-11
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Really friendly chatty service. My coffee order is very specific and they didn’t even bat an eyelid.
Hannah Morgan . 2022-08-10
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Coffee was lovely! Served by aidan who was lovely, polite and served me with a smile. Will defo be visiting more often
sophie clark . 2022-08-09
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Great service very helpful and lovely people Evie and Aidan can't do enough and very chatty
Maria Coulter . 2022-08-05
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Excellent service, people with genuine smile. The coffee was excellent. Definitely recommended. That's an extra 🌟
Christos Gleridis . 2022-08-03
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Absolutely lovely customer service especially Rachel lovely smile and great personality all round very happy
john massie . 2022-08-03
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Amazing service. Always friendly staff, nothing to fault at all!
Antonio Brown . 2022-08-03
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Service to order was quick but drink preparation took longer than expected considering it wasn’t busy. Two staff on shift and one was cleaning after taking my order while one prepared drinks. Both could have prepared drinks to speed service up. Considering they are in a train station speed should be at the forefront as they don’t know who is waiting for which train to depart. It would put me off ordering again if I didn’t have a lot of time before my train departs. The drink itself was fine: as expected for Starbucks.
Rebecca Dunkerley . 2022-07-08
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Consistently good coffee - Mario always remembers my order even post lockdown which starts your day right and is just fab service
Sarah Scott . 2022-07-06
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Always friendly and helpful. Mario is a top chap.
Andy Whyte . 2022-06-15
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V was absolutely lovely, great service. Highly recommend the caramel frappucino too
chloe dowse . 2022-05-25
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Great performance under pressure and multi-tasking skills by a young lady who was managing the shop on her own yesterday and had to deal with a toogoodtogo order while servicing three queuing clients just about closing time.
Houman Hamzavi . 2022-04-17
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Baristas were lush and out drinks were perfect. Xx
Claire Elizabeth Slade . 2022-03-25
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Such lovely baristas! Greeted me with a smile and supported their new partner really well when I asked for some drink mods she’d not seen before. Made my drink quickly and correctly 💛
Sian Godsmark . 2022-03-22
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Friendly staff and could explain about thw new blonde roasts and flavours
James Dodsworth . 2022-02-24
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Negina was really fast and friendly service
yayeng domingo . 2022-02-09
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I was served by Mario who always remembers name and order is prompt efficient and friendly
Bev Shears . 2022-02-03
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Nice coffe and staff very friendly
Lucie Tazbirkova . 2022-02-02
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Experience was good but no food available especially for vegetarians
Chaitanya Paranjape . 2021-12-23
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Really not keen on the train station Starbucks.. rude 4 1 .. just because I ask 4 my eggnog HOT...Not luke warm... plus NO NUTMEG.. 4the eggnog...no1 asks 4 it so no need 4it here.. still should be there on off chance a customer like myself wants it on my EGGNOG!! Just found them short , also get to no what ur selling..its not real egg.n it does not scramble ...it can actually go to 92"..it has been done ✔...please get staff who have knowledge of their products..
Farah Din Uddin . 2021-12-22
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Staff were very polite and latte was beautiful
Demi Murphy . 2021-11-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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600 Opinions
Very disapppointing - woeful level of communication from staff. Reception booked us a table in the restaurant, but when we arrived there was no record of the booking. We waited, and were lucky to get a cancellation 1 hour later than our 'booked' time. Complained to reception who said there had been 'so much going off' they hadn't been able to let us know. In my view they couldn't be be bothered - my room was four doors from reception and they had my mobile no. Have submitted a complaint to Guest Relations and received a generic, complacent fob-off. Am continuing to pursue my complaint.