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3.9

Based on 133 opinions finded in 3 websites

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Nº 249 in 382 in Broxtowe

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Such a friendly and welcoming venue!! The staff here are truly brilliant!! Three names stand out for me, that of Tyler, Michael and Winnie. Always smiling, friendly with heart felt, sincere and warm conversation. It really is lovely to see and is very much appreciated. Keep up the great work guys!! Highly recommended as they make the best Cortado in Nottingham!(along with many other drinks!😊👌) Thank you.

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Steve Newman . 2024-11-05

MORE AT Google

All tables are usually sticky :(

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Alejandro Pineda . 2024-11-02

MORE AT Google

Absolutely brilliant service by the young man and woman on this morning 01/11/24 7:30am. Both created a really nice environment, were able to have a laugh and make conversation whilst making the best drink I have ever had from this store. Thank you!

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Alice Poppleton . 2024-11-01

MORE AT Google

Love it very well done see you soon I will order again put be quicker with Delivery 🤗

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Michelle . 2024-06-04

MORE AT Just Eat

My food came half of my drink had leaked all over the bag I just paid £6 for half a coffee and coffe covered food!

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sophie . 2024-04-26

MORE AT Just Eat

Very friendly staff and very fast service.

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Luke Garratt . 2024-03-17

MORE AT Google

Was missing an item completely and 2 drinks we received were incorrect

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Waverly . 2024-02-17

MORE AT Just Eat

Use most morns after the gym..All the staff are really friendly and helpful..Tyler..heather..mike..amy..winnie..adam..Totallt recommend

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Ian Morris . 2024-02-16

MORE AT Google

Favourite pre-work coffee! The coffee itself is great - Tyler is an absolute pro at what she does. The staff are a real credit to the company.

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Lagini Navam . 2024-02-14

MORE AT Google

Fantastic food quality, always at a perfect temperature and the drinks are elite!! I highly recommend everything on their menu. Amazing service too, fast delivery and catered perfectly to our needs, thank you!

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Melanie . 2024-02-09

MORE AT Just Eat

lid was open most of the drink leaked I've got half a starbucks which actually tastes good

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s . 2024-02-07

MORE AT Just Eat

If I could give them 0 stars I would. Kept moving delivery time. When order arrived, couldn’t tell latte from cappuccino. The frappachino was hot, so steamed coconut milk and white chocolate for £6.45! Will stick with Costa

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Neil . 2024-02-02

MORE AT Just Eat

If I could give 10 stars I would. The staff are amazing, really cheerful, helpful and really really nice. Don't know their names, but the young blond short hair female is super efficient and remembers regulars, giving that personal service. Top that with my love of starbucks and their soya caramel machiato, extra hot and tons of caramel drizzle until their hands hurt lol. Cannot recommend this place and staff enough.

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Sara Atkinson . 2023-11-23

MORE AT Google

Drink wasn't right, had to be remade. Still not great. Lid wasn't on fully (I should have checked it, I know) so spilled onto clothes.

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Pauline Brotherhood . 2023-09-11

MORE AT Google

Holly is a superstar ✨⭐️🤩 Coffee always 10/10!!!!!!!! Can’t fault her skills 😍😍😍😍😍😍😍

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rosie smith . 2023-09-10

MORE AT Google

Holly is amazing! Amazing customer service 🩷

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ellie Xx . 2023-09-10

MORE AT Google

This is by far our favourite Starbucks, great location with plenty of places to relax or work with your favourite Starbucks treats! The staff go out of their way to know their regular customers and give outstanding service, this is the gold standard of welcoming and professional- I’m made to feel like family here! Tyler is always upbeat, organised and ready with my order and some conversation - nothing is too much trouble. Mike is happy and polite I’ve watched him talk to customers new and regular like he has known them for years. Customer facing jobs are not easy but the team here make it look so effortless.

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Carrie Fleming . 2023-08-29

MORE AT Google

Absolutely great. Really friendly staff who go out of their way to make you welcome. Cosy atmosphere, comfy chairs and an equally good place to get a bit of quiet work done or catch up with friends.

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Jess Bennett . 2023-08-26

MORE AT Google

Came in today as I was staying nearby, and everything seemed to go a bit haywire, with a fire alarm and many stressed-looking staff! Shortly afterwards we were let back in and I was served by a really lovely girl called Tyler. She looked immensely stressed but did a really great job at providing the best service given the circumstances and the coffee was excellent too. Felt the need to post this here given the day everyone appeared to be having ❤️

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Jess Castro Molina . 2023-08-13

MORE AT Google

£7.30 for 2 small coffees, go across the road to Costa or better still mcdonalds

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Keith Harby . 2023-05-08

MORE AT Google

A nice branch of Starbucks, although because it's inside The Village health club it has a slightly different vibe than usual. It's a little small and can therefore feel a bit frantic at times. I couldn't use my Starbucks app when I visited a few months ago, but was told that it would be accepted at the end of that same month. Presumably it's accepted now. Lots of parking available.

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Andy Smith . 2023-04-06

MORE AT Google

Starbucks with the Village Hotel. Choice of good in line with usual Starbucks, which is limited. Coffee was great though. Really lovely staff.

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J FBH . 2023-03-09

MORE AT Google

Delightful staff, excellent service, would definitely go again! Had an amazing caramel frappuccino :) xx

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Helen Millard . 2023-03-09

MORE AT Google

Been a few times, keep coming across Emma and Carmen, who are wonderful baristas. Thanks! Will come back.

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Someone Someone . 2023-02-24

MORE AT Google

Winnie is amazing and the reason we are regulars. We've been coming after swimming every Friday for 3 years now and there hadn't been a single day she's not super friendly and cheerful.

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Coral Felix Reilly . 2023-01-27

MORE AT Google

We go for coffee after kids / baby swimming lessons every Friday morning (except lockdowns of course!) and have been since November 2019. Our favourite member of staff Winnie has been there since too! Quite honestly she’s fantastic, always cheery, down to earth and top service! Give the woman an award!!

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Deborah Moore . 2023-01-27

MORE AT Google

I had a fantastic experience at Starbucks today! The baristas Aimee, Winnie, Heather and Jo were all incredibly friendly and attentive. They made sure my order was perfect and even recommended some delicious drinks. The coffee was fresh and hot, and the atmosphere of the store was inviting and comfortable. I would highly recommend this location to anyone looking for a great cup of coffee and great customer service.

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Jamie Clarke . 2023-01-26

MORE AT Google

Nice, cosy place to visit, but it's the staff that really make the place sparkle; in particular Jo, Gemma & Winnie, who always go above & beyond. They never fail to make the perfect drink, whether it's a flavoured latte, cappuccino, mocha or even just a small black americano :P

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Sam Ablott . 2022-11-30

MORE AT Google

Winnie was amazing! And she deserves a payrise

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Sophie Marriott . 2022-11-15

MORE AT Google

Very good spot to relax in and drink a cup of coffee, amazing staff work in this Starbucks branch and they make a very good pike place(filtered) coffee.

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Ali Alahmari . 2022-11-08

MORE AT Google

None of the seasonal drinks are available, and won’t accept the Starbucks App

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Stacey Wilkinson . 2022-10-16

MORE AT Google

If you’re a coffee shop and not open at 7am then are you really a coffee shop?

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Jeremy Widerman . 2022-06-11

MORE AT Google

I go here once to twice a week, I love it I always have a lovely warm welcome, I have a annoying drink to which is never too much for them to make including my vegan cream , it always taste great and love catching up with them, honestly I look forward to my coffee every weekend and to have the lovely staff always ask how iam etc always makes my day,, always a joy to go to and look forward to seeing the staff as much as getting my well deserved weekly coffee thank you so much x

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holly stockton . 2022-04-02

MORE AT Google

Fyi: Cant pay with your Starbucks app here. Coffee is ok, cappuccino was a bit too milky for my liking.

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TheDreamingCat . 2021-11-04

MORE AT Google

Went for my covid booster, well organised.

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Dots Day Care Childminder . 2021-10-16

MORE AT Google

Was a regular haunt but moved out of the area. Although the meal was good with a range of steaks cut to the size you want. The theatre of having the steak cut to size at the the bar then cooked on an open grill in the middle of the dining area has gone....missed a trick there....but still good

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Neil pike . 2021-09-02

MORE AT Google

Please update your opening hours as arrived at 16:30 to find shop is closed and lights are on. Misleading.

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Adam Kent . 2021-03-26

MORE AT Google

Good quality Starbucks, cleanliness well maintained inside the Village Hotel. Good range of drinks and soya milk available.

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Rosie C . 2020-09-13

MORE AT Google

A descent sized coffee, hot and strong.

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Laraine Clarke . 2020-02-05

MORE AT Google

Very small. Tables and till dirty. Ladies at till quite unhappy. Will never come back to this Starbucks. Unpleasant Saturday morning

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M Jako . 2019-12-21

MORE AT Google

Love Starbucks,,,,,,great coffee,,,,,great choice of snacks,,,,,,staff always polite.....and a great touch, when they ask your name and put it on your order,,,,,nice personal touch;

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Dean Brunning . 2019-12-21

MORE AT Google

Not actually open until 7pm, tried to go at 6pm a couple of months ago and it was closed thought maybe it was a one off, went again after work today 5:30pm to surprise my partner with her favourite drink and they were closed again. They should really update their times especially when people go out of their way to buy Starbucks.

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Jason Howitt . 2019-11-29

MORE AT Google

Always so good, and my daughter says their toffee nut frappuccino is to die for, nice comfy atmosphere, 👍👍

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Paul Davis . 2019-11-27

MORE AT Google

Good service ,nicely made drink and free jam with my crossiant where normally you have to pay for it in some stores/other chains , but doesn't accept the Starbucks app for payment :(

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cj . 2019-04-23

MORE AT Google

I used to like this place but now the customer service is not all that great and also it's way to crowded.Take away works better

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Aditi Dewra . 2018-12-29

MORE AT Google

Great coffee service a little slow If there is no Costa then.....

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Paul Rodmell . 2018-12-23

MORE AT Google

Cosy place, with additional seating in the hotel reception next door. Staff were very friendly.

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Emma Foster . 2018-11-22

MORE AT Google

Sooooooo expensive, don't know how they stay open 😱

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Tracey Sweeting-Rowe . 2018-06-20

MORE AT Google

Small in-hotel coffee franchise. Good service. Standard drinks, Not enough caramel in my caramel coffee, compared to the shop in Notts city centre.

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Al Casa . 2018-05-29

MORE AT Google

Love Starbucks within the village hotel.... They do almond milk coffees.......Yum...xxx

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LJ . 2018-04-20

MORE AT Google

Me and my family come here all the time (we’re all coffee mad) and it’s a lovely little store. All the employees have been there for a long time so are very efficient and they’re all very lovely and chatty.

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Madison Tatem-Wyatt . 2017-12-12

MORE AT Google

Generic Starbucks.. You know what you're going to get.

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Mat Cooke . 2017-07-12

MORE AT Google

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