Based on 126 opinions finded in 3 websites
Based on 126 opinions finded in 3 websites
Nº 248 in 382 in Broxtowe
Opinions
Love it very well done see you soon I will order again put be quicker with Delivery 🤗
Michelle . 2024-06-04
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My food came half of my drink had leaked all over the bag I just paid £6 for half a coffee and coffe covered food!
sophie . 2024-04-26
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Very friendly staff and very fast service.
Luke Garratt . 2024-03-17
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Was missing an item completely and 2 drinks we received were incorrect
Waverly . 2024-02-17
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Use most morns after the gym..All the staff are really friendly and helpful..Tyler..heather..mike..amy..winnie..adam..Totallt recommend
Ian Morris . 2024-02-16
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Favourite pre-work coffee! The coffee itself is great - Tyler is an absolute pro at what she does. The staff are a real credit to the company.
Lagini Navam . 2024-02-14
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Fantastic food quality, always at a perfect temperature and the drinks are elite!! I highly recommend everything on their menu. Amazing service too, fast delivery and catered perfectly to our needs, thank you!
Melanie . 2024-02-09
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lid was open most of the drink leaked I've got half a starbucks which actually tastes good
s . 2024-02-07
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If I could give them 0 stars I would. Kept moving delivery time. When order arrived, couldn’t tell latte from cappuccino. The frappachino was hot, so steamed coconut milk and white chocolate for £6.45! Will stick with Costa
Neil . 2024-02-02
MORE AT Just Eat
If I could give 10 stars I would. The staff are amazing, really cheerful, helpful and really really nice. Don't know their names, but the young blond short hair female is super efficient and remembers regulars, giving that personal service. Top that with my love of starbucks and their soya caramel machiato, extra hot and tons of caramel drizzle until their hands hurt lol. Cannot recommend this place and staff enough.
Sara Atkinson . 2023-11-23
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Drink wasn't right, had to be remade. Still not great. Lid wasn't on fully (I should have checked it, I know) so spilled onto clothes.
Pauline Brotherhood . 2023-09-11
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Holly is a superstar ✨⭐️🤩 Coffee always 10/10!!!!!!!! Can’t fault her skills 😍😍😍😍😍😍😍
rosie smith . 2023-09-10
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Holly is amazing! Amazing customer service 🩷
ellie Xx . 2023-09-10
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This is by far our favourite Starbucks, great location with plenty of places to relax or work with your favourite Starbucks treats! The staff go out of their way to know their regular customers and give outstanding service, this is the gold standard of welcoming and professional- I’m made to feel like family here! Tyler is always upbeat, organised and ready with my order and some conversation - nothing is too much trouble. Mike is happy and polite I’ve watched him talk to customers new and regular like he has known them for years. Customer facing jobs are not easy but the team here make it look so effortless.
Carrie Fleming . 2023-08-29
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Absolutely great. Really friendly staff who go out of their way to make you welcome. Cosy atmosphere, comfy chairs and an equally good place to get a bit of quiet work done or catch up with friends.
Jess Bennett . 2023-08-26
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Came in today as I was staying nearby, and everything seemed to go a bit haywire, with a fire alarm and many stressed-looking staff! Shortly afterwards we were let back in and I was served by a really lovely girl called Tyler. She looked immensely stressed but did a really great job at providing the best service given the circumstances and the coffee was excellent too. Felt the need to post this here given the day everyone appeared to be having ❤️
Jess Castro Molina . 2023-08-13
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£7.30 for 2 small coffees, go across the road to Costa or better still mcdonalds
Keith Harby . 2023-05-08
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A nice branch of Starbucks, although because it's inside The Village health club it has a slightly different vibe than usual. It's a little small and can therefore feel a bit frantic at times. I couldn't use my Starbucks app when I visited a few months ago, but was told that it would be accepted at the end of that same month. Presumably it's accepted now. Lots of parking available.
Andy Smith . 2023-04-06
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Starbucks with the Village Hotel. Choice of good in line with usual Starbucks, which is limited. Coffee was great though. Really lovely staff.
J FBH . 2023-03-09
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Delightful staff, excellent service, would definitely go again! Had an amazing caramel frappuccino :) xx
Helen Millard . 2023-03-09
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Been a few times, keep coming across Emma and Carmen, who are wonderful baristas. Thanks! Will come back.
Someone Someone . 2023-02-24
MORE AT Google
Winnie is amazing and the reason we are regulars. We've been coming after swimming every Friday for 3 years now and there hadn't been a single day she's not super friendly and cheerful.
Coral Felix Reilly . 2023-01-27
MORE AT Google
We go for coffee after kids / baby swimming lessons every Friday morning (except lockdowns of course!) and have been since November 2019. Our favourite member of staff Winnie has been there since too! Quite honestly she’s fantastic, always cheery, down to earth and top service! Give the woman an award!!
Deborah Moore . 2023-01-27
MORE AT Google
I had a fantastic experience at Starbucks today! The baristas Aimee, Winnie, Heather and Jo were all incredibly friendly and attentive. They made sure my order was perfect and even recommended some delicious drinks. The coffee was fresh and hot, and the atmosphere of the store was inviting and comfortable. I would highly recommend this location to anyone looking for a great cup of coffee and great customer service.
Jamie Clarke . 2023-01-26
MORE AT Google
Nice, cosy place to visit, but it's the staff that really make the place sparkle; in particular Jo, Gemma & Winnie, who always go above & beyond. They never fail to make the perfect drink, whether it's a flavoured latte, cappuccino, mocha or even just a small black americano :P
Sam Ablott . 2022-11-30
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Winnie was amazing! And she deserves a payrise
Sophie Marriott . 2022-11-15
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Very good spot to relax in and drink a cup of coffee, amazing staff work in this Starbucks branch and they make a very good pike place(filtered) coffee.
Ali Alahmari . 2022-11-08
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None of the seasonal drinks are available, and won’t accept the Starbucks App
Stacey Wilkinson . 2022-10-16
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If you’re a coffee shop and not open at 7am then are you really a coffee shop?
Jeremy Widerman . 2022-06-11
MORE AT Google
I go here once to twice a week, I love it I always have a lovely warm welcome, I have a annoying drink to which is never too much for them to make including my vegan cream , it always taste great and love catching up with them, honestly I look forward to my coffee every weekend and to have the lovely staff always ask how iam etc always makes my day,, always a joy to go to and look forward to seeing the staff as much as getting my well deserved weekly coffee thank you so much x
holly stockton . 2022-04-02
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Fyi: Cant pay with your Starbucks app here. Coffee is ok, cappuccino was a bit too milky for my liking.
TheDreamingCat . 2021-11-04
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Went for my covid booster, well organised.
Dots Day Care Childminder . 2021-10-16
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Was a regular haunt but moved out of the area. Although the meal was good with a range of steaks cut to the size you want. The theatre of having the steak cut to size at the the bar then cooked on an open grill in the middle of the dining area has gone....missed a trick there....but still good
Neil pike . 2021-09-02
MORE AT Google
Please update your opening hours as arrived at 16:30 to find shop is closed and lights are on. Misleading.
Adam Kent . 2021-03-26
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Good quality Starbucks, cleanliness well maintained inside the Village Hotel. Good range of drinks and soya milk available.
Rosie C . 2020-09-13
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A descent sized coffee, hot and strong.
Laraine Clarke . 2020-02-05
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Very small. Tables and till dirty. Ladies at till quite unhappy. Will never come back to this Starbucks. Unpleasant Saturday morning
M Jako . 2019-12-21
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Love Starbucks,,,,,,great coffee,,,,,great choice of snacks,,,,,,staff always polite.....and a great touch, when they ask your name and put it on your order,,,,,nice personal touch;
Dean Brunning . 2019-12-21
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Not actually open until 7pm, tried to go at 6pm a couple of months ago and it was closed thought maybe it was a one off, went again after work today 5:30pm to surprise my partner with her favourite drink and they were closed again. They should really update their times especially when people go out of their way to buy Starbucks.
Jason Howitt . 2019-11-29
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Always so good, and my daughter says their toffee nut frappuccino is to die for, nice comfy atmosphere, 👍👍
Paul Davis . 2019-11-27
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Good service ,nicely made drink and free jam with my crossiant where normally you have to pay for it in some stores/other chains , but doesn't accept the Starbucks app for payment :(
cj . 2019-04-23
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I used to like this place but now the customer service is not all that great and also it's way to crowded.Take away works better
Aditi Dewra . 2018-12-29
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Great coffee service a little slow If there is no Costa then.....
Paul Rodmell . 2018-12-23
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Cosy place, with additional seating in the hotel reception next door. Staff were very friendly.
Emma Foster . 2018-11-22
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Sooooooo expensive, don't know how they stay open 😱
Tracey Sweeting-Rowe . 2018-06-20
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Small in-hotel coffee franchise. Good service. Standard drinks, Not enough caramel in my caramel coffee, compared to the shop in Notts city centre.
Al Casa . 2018-05-29
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Love Starbucks within the village hotel.... They do almond milk coffees.......Yum...xxx
LJ . 2018-04-20
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Me and my family come here all the time (we’re all coffee mad) and it’s a lovely little store. All the employees have been there for a long time so are very efficient and they’re all very lovely and chatty.
Madison Tatem-Wyatt . 2017-12-12
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Generic Starbucks.. You know what you're going to get.
Mat Cooke . 2017-07-12
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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63 Opinions
Went yesterday and ordered 2 peice meal and one oeice chicken meal a young girl don't think she was even in teens took money of me for my order,while adult was in the background on his phone not very professional if trading standards knew of this I think place would be closed chicken had funny taste of old oil causing me to have upset stomach,chicken was grey meat under cooked! Would not recommend