Premier Inn Nottingham West hotel in Broxtowe

Hotel was clean with friendly staff. Service in the restaurant was slow they kept us waiting to be seated for a good 10 minutes

This is my go to hotel when I go and see family

I was on the fourth floor, my room seemed to have been recently revamped because everything looked brand new. Bathroom - duper shiny and clean, water does get very hot very quick so be careful - there are hot water signs. Lovely bed, great lighting, light up makeup mirror in hall way. My stay was an overnight for work, even so - it was brill. No noise at all.

We returned from a social gathering and two of our families decided to have dinner together before retiring to our respective rooms. We were quietly enjoying our meal when a staff member named Darren knocked on our door and informed us that our door was unlocked. We explained that we were simply having dinner together and would soon be returning to our rooms. However, Darren insisted that hotel policy prohibited more than four adults from occupying a single room, even for the purpose of dining. He presented us with an ultimatum: either vacate the room or leave the hotel. Darren's behavior was completely unacceptable and demonstrated a profound lack of customer service skills. His actions have left us with a negative impression of the hotel and we will not hesitate to discourage others from patronizing your establishment. While we acknowledge that the hotel itself may be satisfactory, the conduct of your front desk staff, particularly Darren, requires immediate attention and remedial action. It is imperative that your employees receive appropriate training in etiquette, manners, and effective communication with guests.

Disappointing. Stopped at a Premier Inn Hotel before (Manchester), and it was amazing, sadly wasnt the case in Nottingham.Outdated and dirty. Would not stop here if it was free.

Had a good stay here. Staff were very helpful and the room was airy and the beds very comfortable

Great stay again, very friendly staff again, thank you.

Staff over here very friendly and clean room

Housekeeping doesn't seem to know how to make a bed. Sheet looked as though it was thrown on the bed not tucked in anywhere.

Good location, friendly staff, clean rooms and hallways, nice Beefeater attached

Great location to get a tram to and from the city centre and to park the car close to the motorway. The room was perfect although finding it was a bit of a maze! The staff were very helpful and even gave us a complimentary breakfast when it wasn't booked by mistake at check-in. Great overnight stay.

Good hotel, friendly staff, plenty of parking and has a beef eater on site for food. The rooms were nice enough however be aware the hotel layout can catch you out, there are 2 main sets of stairs to get to different rooms. The first set covers say rooms 200-239 and the second set covers 240-270 and there is also a separate building for higher numbers rooms. It caught me out at first but once you understand it it's easy enough.

Looking a bit tired now. Needs a redecoration in most areas.

Although I could see the hotel, my sat nav couldn't get me there. Room was nice & clean, bedding too. Temperature was good and could be altered to my taste if necessary. Water was red hot which was wondetful.

Lovely but I'm a Dometic Cleaner and our room wasn't Vacumed how I would do it.

Great place always clean and fresh, I come to Nottingham every year and always bookin at premier. Would have given 5* but nothing in this world 🌎 is perfect. Peter from Dudley 🙏🏾