Starbucks Coffee in Ribble Valley

Quick service nothing is a problem

A pleasant sharing of coffee and cake

So much space. Very fast service and very friendly always with a smile 😃

Lovely staff who are helpful and friendly and the coffee is excellent.

Excellent coffee and service as always

Great, comfortable place to relax 😊

The creme brulle was special,like drinking a pudding.👏

Absolutely shocking. Strawberries and cream frappes had no strawberry in. £12.30 for two pints of milk haha

Not the best Starbucks, coffee was not made well, first time I've ever seen my wife leave a Starbucks latte unfinished.

Just don’t go they never seem to have anything in in the last 2 years I’ve tried to order cold brew and god knows how many occasions and not once have they ever had any stopped by today and ordered just a plain coffee from with no cream anyway come to the window and there’s cream on it said I dint ask that so she disappeared for 3 seconds scraped the cream of top and gave it me back then I got home and had a drink of it and it has some sort of nut syrup in it the staff are simply the most dim witted people to walk this earth

Love this place always great customer care amazing food and coffee

Came at opening time on a Sunday morning, 6.30am. Staff were great! Coffee was the best.

Wi-Fi is very unreliable, unable to join meetings on Teams or Google Meet for more than a few mins without lag or dropped connection. Struggled for the last 2 hours.

only non dog friendly Starbucks I’ve ever encountered. Unfriendly staff and food waste all over the floor.

Worst place you get coffee from never right prefer no one k ows how to male a coffee apart from leanne if she not OK avoid at all cost do not waste your money

Spent a good hour here working in a very pleasant atmosphere. The staff were very friendly and helpful. Foccacia lovely but a little overpriced at £6.10 (in my opinion). However there’s a good range of food options. The place is fully wheelchair accessible, ♿️with a wide entrance and no sharp turns, plenty of unobstructed space between tables and clean and easily accessible washroom facilities. There’s great parking reserved for disabled drivers immediately outside. It’s an ideal stopping place when travelling along the trunk road A59, or to make a special journey to from a nearby town.

We went on a family walk Boxing Day to find that Starbucks wasn’t open to sit in as advertised due to staff not turning up to work. Annabel was so friendly and helpful and made sure that we got our drinks and had somewhere to sit outside. 👍🏼

Has to be the worst Starbucks!! You literally queue for 40 minutes for a single coffee via the drive-thru. I thought maybe it's just the drive-thru so I decided to go in-store and it's just the same. I simply don't have anything positive to say regarding this place... It's coffee in a cup but it's almost like they have to go and milk the cow firstly. Also, they constantly run out of ice. Go to Gregg's they serve you within mins and worth a visit for a sausage roll

It’s a normal Starbucks. But a good point the staff are friendly

I’m really not joking here. I am a vegan and my partner has a dairy allergy, which they have stopped asking about when you order plant based milks recently. THREE CONSECUTIVE TIMES these guys have given me dairy milk. 1) ordered 2 soya flat whites and got dairy milk - they give me 2 free drinks for the inconvenience, fair enough mistakes happen 2) using my free drinks vouchers, I ordered the same as 1 and the same happened. More dairy milk. Nothing done about this one. 3) ordered 2 mochas with oat milk, received 1 correct and 1 americano with dairy milk?…. Who has taken over this place? I haven’t been in a while but it used to be great. Only once I was offered an apology and some kind of compensation for this. I’ve not touched milk in about 4/5 years until this place. Truly astonishing that in 2023 this is taken as such a light matter. I run a restaurant and the potential for disaster when ignoring allergies is enormous. The worst Starbucks I have been to anywhere in the world. I don’t like leaving bad reviews, but hopefully the ops manager will see this and get something done.

Shocking, I dont come often, but I love the egg nogg latte twice this weekend to be told they don't have any surely. If they sell out quickly, you would order more stock.

Waited over an hour for 6 drinks! We were sitting in and half the drinks and half the food were on/in crockery and the other half in paper cups and paper bags. No highchair available unless you were happy to use one without any safety straps. Dirty tables with multiple empties on them and in the time we were there no one came out to clean tables. The condiment station was just about empty. My advice don't bother.

dire, over ten minutes wait to get the weakest mug of coffee ive ever had, the staff did not have a smile in them, this was my first experience of this place, needless to say, i wont be back

Good coffee and friendly staff 😄.

Had a terrible experience ordering 2 drinks. The Americano took 5 minutes but they clearly had no idea how to make my Frappe (which costs £5 !!), asking each other, opening and closing fridges looking for syrups etc etc. I took nearly 20 minutes . 3 ladies behind also waited ages, but the man (known by name) who was now 6th in line, got served FIRST !!! Never again

Drove through. No skimmed milk left. No green tea. Ended up with drinks we did not plan for. Staff apologetic.

I usually go to the Capitol Centre Starbucks and they have zero issue with me taking my dog in. They welcome her with open arms. I came to this one and while waiting for my order, I was informed that my dog is not allowed in store. I'm not being funny but it should be one or the other across all your stores. There were zero signs on the windows or doors stating this so no wonder I was confused. Not happy. I won't be going back and will go to one where my dog is welcome

Worst Starbucks ever, rude stuff and all the toilets are out of order

When through the drive through this morning 3 cars in front of me it took 35 mins from ordering to get to the window to pay. I told server who had been yawning the whole time I was in the queue to cancel the order as 35 minutes is to long and he did not know which order was mine. I appreciate sometime places are understaffed but close the drive through as once you are in the queue there is no getting out of it.

We went on 13th of June. No clients apart from us. Ordered 3 tall iced coffees. It took around 20 minutes for the first coffee and around 30 minutes for all three, we didn't ask for it, but for some reason, they were oat milk. We also bought a too good to go bag, in the app it said collection time 6.30pm-7pm, when we got there it turned out they forgot to change the collection time (which they tried to blame on the too good app) and collection is at 9 pm. The lady who served me apologized, the other girl literally said well you're not having it love. I won't be going back there

Really nice place for a brew,friendly staff too.

Don’t waste ur time. The drinks are disgusting and taste like water. The drinks took ages to come and there service was really slow. Not worth it all.

I called here today 12th June '23, drive thru..and asked for a decaf skinny latte....I was given a GF Latte, 2 Sig Espresso. The girl was sorry it took so long as they were getting used to the new equipment, no excuse!! It was a good job I didn't decide to drink this on way home as I am allergic to Caffeine. If I had drunk this I would have fainted and who knows what could have happened. If someone from Starbucks reads these review, please please make sure the staff are told about these and give the correct drink to their customers. Some people just like decaf but there are people like me who have an allergy to it.

I visited this store on a business trip twice. Staff miserable felt like we were being a nuisance ordering, and drinks were ok,took ages to be served. All i can say is I'm glad they do not work for me in a customer service role!! Only had drinks, so I can't comment on food. The toilets are not great, and the hand dryer was not working

If you want the usual drinks they are in stock.. new and specials never seem to ever be in. Pricing seems to fluctuate along with the cup sizes at the drive through. Quality variable depends who serves you.

A handy place to stop. Light and airy atmosphere Helpful and pleasant staff.

I’ve just spent 18 minutes waiting for a skinny latte at the Starbucks in Clitheroe. There are 3 people behind the counter. They all look like as if they don’t want to be there. The shop is not even half full. In fact there are only 16 people here including myself. I paid for the coffee at 15.54 but only got it at 16.12. The guy doing the coffees is a mess working very slow and dropping and knocking things around. The other two look distant and indifferent to everything and everyone. My coffee tastes absolutely disgusting so I can’t drink it. Total waste of money and time. This is very frustrating as this is the only Starbucks shop near me.

Just what you expect from a Starbucks. Good friendly service, nice seating area and plenty of parking. Drive thru available.

Service was terrible....the staff concentrated on the drive through and we waited a good 15 minutes to be served. Also far too expensive

Always good coffee. Their decaf espresso is the best I've tasted.

Staff on break sat with feet on the seats , the most miserable service .. this isn’t the first time , staff need to smile and be polite, it costs nothing to smile

Out of cold brew before 9 am? Cmon bruh

Great location, service and products

There was young guy in today, he was very knowledgeable of all the Starbucks products. He used his initiative to offer us vegan cream based on our plant based milks 10/10 (nobody seems to get this) it's a real positive change as we've been here before and service has been poor. Cashier mistakes and order mess ups. Today was a real positive change. We'll be back. Keep this new colleague here. He was wearing a tie and walking with a limp. Can't stress enough the difference between what we've had before and this guy. Amazing improvement

Food was OK. Cheese toasties But service slow, as only 2 staff!!

Always smiling, friendly staff at the Clitheroe branch and just what's needed, after a long drive back from the northeast.

Love this place, often come with my mum. There is plenty of space and always somewhere to sit. Plus, it's a decent size mug of coffee with a nice relaxing atmosphere.

Not much variety. Gluten free choice very limited.

Could do with a good clean and tables cleared when customers leave

Favourite place to get coffee at the minute 🙂 Lovely staff, great relaxed atmosphere. Amazing coffee gingerbread latte with cream 😋 and overnight oats are amazing

Nice place but dreadfully slow service, especially the drive-thru.

Always has a good atmosphere and service but could do with being kept a little tidier for customers sitting in.

Incredibly slow in drive thru for 15 minutes and there was only 4 cars in front of me....

Filthy place toilets disgusting even hand dryer doesn’t work. Bad attitude on supervisor. Hair not tied back absolutely disgusting looks completely unkempt just like the place. Look at all the reviews it’s one to avoid Starbucks need to send a manager in. Staff are very rude and not trained in customer services

Paid for two drinks and a muffin . You know it’s gonna be interesting when the person says would you like the muffin in the plate and you say yes then they give it you in a bag . There was no one queuing when we. Bought the food but it still took over 30 min to make the drinks . Didn’t help that by the time we got the sinks one of the cups was mucky .

Seems as a takeaway customer was made to wait until everyone else in queue and all drive through were dealt with before me. Why? When I enquired why the boy was rude Costa from now on

Lovely big building nice seating think they may have been short staffed as waited ages for coffee's

Very thin and watery coffee .. this must be the only starbucks where the drinks are absolutely awful.. visited starbucks in other countries as i love starbucks coffee and they have always had quality drinks but please avoid the clitheroe starbucks. Spend your money at another starbucks. £4 for a totally watered down drink. Yuck!

Nice Starbucks with comfy seating . Drive thru available which has been great in the covid lockdowns.. My only small complaint is that the strength of coffee in a medium black Americano can vary wildly.. Depends which barista you get and how much water they add.. Have to continually go back to the counter with weak coffee ..they sometimes make the Grande with 2 shots and it should be 3 ..unless it's a milk coffee..

Waited 15 minutes for two coffees and they still messed up my order… won’t be coming back.

Friendly staff, consistent coffee, good seating

Unfortunately service is very poor. Far too slow and staff lack enthusiasm and a smile would go a long way. Lots of staff changes. Needs a manager at weekend and more staff. I’m a regular and seen a massive difference from 12 months ago. Hope you find this constructive criticism.

if I could have given no stars I would have, filthy place the seats were disgusting all stained floor filthy needed good sweep , and door s to toilets need a good scrub where hands have been . Whish I had not gone just in glad I only had coffee

Great service and nice location

Stopped for a break on our way back home. Plenty of decent options available, but let down by looking scruffy as the tables were not being cleared.

Please fix the intercom and the bad attitude. I placed an order for an almond milk latte. It was hard to hear the response over the intercom so I assumed the server was asking if I wanted anything else; I replied that it was fine, I wasn’t bothered. The server misunderstood my response and replied, “you HAVE to be bothered if you’re allergic to milk”. I explained that I wasn’t and that I couldn’t hear her properly. I tried to place my order again. The response was, “Are you allergic to milk OR NOT?” I cancelled my order and took my custom elsewhere; the service was friendly and polite, in contrast to the way I was spoken to at Starbucks. I understand that the intercom system can make communication difficult but there are ways to resolve this issue without resorting to snappy and rude responses. My only explanation for the way I was spoken to was the early hour; I was the first customer of the day. Perhaps the server had woken up on the wrong side of the bed. In this case, I would suggest an extra shot of coffee in the server’s morning latte. With almond milk, of course.

Only the 3rd time I have visited Starbucks, and I am still not over joyed with the drink. I had a medium Latte, service was good ,at the time I visited it was quite, which I like. But the drink has never been up to the standard I get at other establishment, and therefore have only gave 2 stars.

My hubby placed his order and was told they’d let him know when it was ready. He sat down and all the staff disappeared. Five minutes later he noticed an order on the side that was ours but nobody had told him! Caramel frappes tasted of nothing to add insult to injury…never again!!!

Really calm place to go for a coffee and a chat, nice big windows and different choice of seats.

As always excellent coffee and cake.

Not the cheapest coffee place nearby, but a good sized cup and the barista did a good job so was a very pleasant brew. Friendly and helpful staff and the seating comfortable and well spaced out and good ventilation which I think is important these days. WiFi available

I ordered a flat white, paid £3.35 for a small cup and two shallows and it was gone! I couldn't believe the price for so little. It was more froth than liquid. Won't be going there again.

Very disappointed with our caramel frappe’s minimal taste

Got iced coffee... need i say more than... delish. It's the way to go.

easy to find, good parking or drive thru, never had to queue, always stop on the way home for a nice driving break here, friendly welcome adds to

Went through the drive thru ,didnt remember my order game me a caramel frappe with no coffee in it (dont get how that works)as its a coffee place) also its not the size i asked for. As a first visit wont be coming again

The drink I ordered was very nice, but I had to change my order as they had run out of syrup

Nice spacious interior. Surprisingly warm. Nice staff. Coffee not as tasty as some other cafes in area.

For some reason I have got the urge everyday well not everyday to have a strawberries and cream frappuccino, when I order this from my Starbucks they make it very very strawberry so you can actually the taste but didn't feel there was much taste

None of the staff were wearing masks or washed their hands between customers.

Just had coffee and cake ,nice and quick

Terrible! Ended up with a weak cup of tea and hot choc because they had no coffee. Couldn’t believe we weren’t told when starting our order at the drive thru that there was none. And when it did become apparent there was no apology. Just weird and bad service

Good quick service as always yhanks

Staff wear face masks but they need to encourage customers to do so too. Great selection of goodies to buy. Amazing selection of candles.

Can never seem to get a hot brew from here i can drink them in one go as its only luke warm and the settee's needs a good wash they are filthy.

No gluten free waited ages then told not dog friendly so walk out.

Week Coffee Latte & also Week Hot Chocolate

Always well looked after in this place. Amazing, friendly, always welcoming staff.

Google says it closes at 20:00, the sign in the door says 20:30, but if you turn up at 19:30 you'll find it already shut!

When in need of a caffeine hit it tastes even better.. The staff are attentive when not slammed . Good place just to relax by yourself or meet friends.🙂

Coffe as always taste delicious, but service is verry poor included drive tru. Manager should definitly change the staff

35 minutes in the drive through mid morning just to get a coffee - wow a new manager needed please as chaotic service

Coffee excellent but service very slow and staff seemed distracted!

Good service and relatively quiet.

Great coffee ☕ but drive in always seems to take precedent over counter.

Toilets not working properly and no handovers or towels.

Nice ambiance and a pleasant atmosphere. Located in a rural area near Clitheroe, offering some pleasant views amid the built up area. I'm probably biased though, I did a lot of my uni work there, so its nostalgic. Good WiFi too.

Four stars for the coffee and vegan options. My local Starbucks which I visit at least twice a week...nice layout and comfy seating. However staff could be friendlier & welcoming...One lady staff member though who is always working on a Sunday is to say the least frosty, you'd think she would recognise me and my husband as regulars but there is no welcome at all. In fact she virtually blanks you. We tried speaking initially when we first started visiting but have given up. If you work at front of house you need to have people skills and sadly this is lacking maybe it comes from the top down from management.

Very good service fast and efficient no waiting 👍

Slow service, staff somewhat overrun...