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3.0

Based on 72 opinions finded in 2 websites

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Nº 384 in 431 in South Kesteven

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score

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Poor Starbucks sadly not enough staff, mess on tables toilets questionable with no loo roll! Drinks came in paper cups when ask to sit in. Shame nice location needs attention to detail

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Zerina . 2024-11-16

MORE AT Google

Came in for a coffee 3 pm Saturday afternoon. The tables were empty with dirty cups and plates on most of the tables, dirt on the serving floor and in front of the counter. I was also not asked what size cup I wanted and just given a grand. So smile, no courtsey at all. No wonder it had so many empty tables. I would not recommend eating or drinking here

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Alex J . 2024-11-02

MORE AT Google

Soft play, good fun and quiet a nice coffee to enjoy while he kids run rampant on the rainbow stairs and sky tunnels.

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Bob Lynch . 2024-10-20

MORE AT Google

Great Starbucks as ever 👍 good food, coffee, service and atmosphere 👌 all good.

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Ross Harries . 2024-09-12

MORE AT Google

Nice friendly lady who served us Served quickly.

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nicki lewitt . 2024-08-05

MORE AT Google

This used to be my bank, and I wish it still was. But the coffee is good, and the service is way much better! ;)

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Andy O'Neil . 2024-07-04

MORE AT Google

Very slow service. Wasn't busy. Tables not cleared so asked the man making coffees if someone could wipe table. Looked at me gone out like not his job but there was nobody else to ask. He said yes but didn't do it. 10 minutes later asked someone else ..he came over and wiped half the table. Ridiculously expensive. Wouldn't mind so much if good service.

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V R . 2024-05-28

MORE AT Google

One of the worst service provided by someone called Maria. The staff didn’t even had courtesy of thanking their customers for waiting. I was waiting at the kiosk for ordering coffee for my over 5 mins and the staff didn’t showed any courtesy for thanking their customers for waiting but instead starting having laugh..one of the worst service by Starbucks staff

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Kushal Shah . 2024-04-06

MORE AT Google

Everything you find in a regular Starbuck coffee was there. It was clean, the cappuccino was as good as any other Starbucks places and the staff as good as too. The only downfall, and there's not much they can do about it, is the terrace, unfortunately in the shade that day, and although the sun was shinning, a Northen breeze of March had my coffee and I both cooled down in less time that my cigaret was smoke... Therefore, either you don't smoke, either you have an espresso if you can't help your filthy habit!

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Pierre mAScriER . 2024-03-30

MORE AT Google

Lovely hard working team. Sakthi and Ash are really friendly and helpful

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Rob Coles . 2024-03-27

MORE AT Google

Coffee overpriced as usual. Service slovenly and glacial. 2 staff x 3 coffees =10 minutes!

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Neil Porter . 2024-03-08

MORE AT Google

Reliable coffee, you know what you’re getting, that’s why people go to chains. Nice oat milk mocha.

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R N . 2024-03-03

MORE AT Google

First visit to this Coffee shop. Tables hadn't been cleared,staff under severe pressure. We were told there were only paper cups available,so we decided to leave,the Manager said we could have Medium sized Latte in Large mugs as they did have some of them. Apparently there were Staff off sick,but it was really poor. Drinks were being taken back,queue was growing, the Staff were clearly unhappy but were doing their best to survive.

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andrew Haigh . 2024-01-18

MORE AT Google

Very slow service, tables left with previous customers cups & plates, allow teenagers to sit at a table with purchases other customers had knowhere to sit with there purchases, drinks where ok but in take away cups only, I will never use this Starbucks again

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Simon Derry . 2024-01-03

MORE AT Google

The red head at the counter is a moody cow. Waited for ages. Then asked if they took Amex, simple question, and got looked at as if I’d asked where the beans for the coffee I asked for were grown.

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James Red . 2023-12-27

MORE AT Google

No problem food and drink, but design of the old bank could be improved with more covers, more music, decor is better in the competitors, (many) ! It lets down the hard work of the staff

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GUY SHENTON . 2023-12-17

MORE AT Google

Standard Starbucks. Not impressed with the decor, very cold and no ambiance. More cafe than coffee shop (without the choice of food) Staff friendly but drinks slow to make. Probably bottom of my list of coffee shops to visit whilst in Stamford

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Jason H . 2023-11-25

MORE AT TripAdvisor

Took ages to get served. There was no system in place, so part of the order was done twice, and the other part was not done. Other Starbucks have roles but it seemed all three on were doing everything albeit it slowly.

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Kieron McDonald . 2023-10-14

MORE AT Google

If you order oat milk they give you semi skimmed dairy and if you order a large they give you a medium. Genius. Edit: the mocha I ordered had no coffee in it so it was just a hot chocolate. Complete joke.

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Withnail . 2023-09-19

MORE AT Google

Should have more training or emphamthy with disabilities. The staff were obviously not trained properly. The place was clean .the staff at least could smile occasionally as well

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Margaret Rogers . 2023-09-14

MORE AT Google

I've yet to have a bad experience here, mornings are best for the optimum service and quality. Food is pricey but that's just Starbucks. Sign up for Starbucks rewards and eventually you feel like you get something back for spending so much haha! Overall, a good franchise and perfectly located in the town centre.

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Chris . 2023-08-30

MORE AT Google

local para relaxar e tomar café após passeio

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Cláudio D'Almeida . 2023-06-14

MORE AT Google

I was looking forward to Starbucks arriving in Stamford, however it did not take long for it to catch the small town bug. Lacklustre, disinterested staff, never any filter coffee on the go and an ever dwindling display of coffee beans, never any decaf or espresso on offer. I do wonder if the staff even like coffee! A poor imitation of a global brand.

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James . 2023-06-12

MORE AT Google

Whilst visiting Stamford on Friday, whilst on a ovet night visit to elsewhere,We decided to visit Starbucks,never again, first ever visit to one of these establishments, the staff 3 young girls,were more interested in chatting to each other then it's customers. Wasn t that busy,one taking drink orders,sticking white pieces of paper on cup/mug handles.One swapping white mug out of cupboard,for the ones on the counter, WHY!!. Couldn t understand why drinks were being taken to the other end of the counter,If I hadn t asked if that's where I collect my drinks I,d be standing there to this day. More interesting in their work colleagues then their customers. Some training in customer interaction would be appreciated. I shall not step foot in another Starbucks ever again. Q

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sadams34332018 . 2023-05-15

MORE AT TripAdvisor

Almost all tables were dirty with rubbish left on top.I spent around 40 min inside and nobody bothered to clen them up.

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Dariusz Gontarek . 2023-05-06

MORE AT Google

Absolutely disgusting ever table was dirty and had empty cups on them very disappointing considering how many coffee shops in Stamford 100% won't be going back

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Steve Brown . 2023-04-28

MORE AT Google

Sieć coffee shop... estetyczne , smaczna Kawa dobre desery

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Kaja O . 2023-03-26

MORE AT Google

Lovely staff..nice and clean ..coffee and snacks are yummy too!!! Let dogs in too so don't forget to ask for a "puppacino"!

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Tray Burke . 2023-03-08

MORE AT Google

Everyone is always friendly, a welcoming hello. Happy to help. Food can be a little pricey but the cakes are lovely. Can be a little echoey & loud, though that's due to the building being old with high ceilings.

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Rebecca Wharam . 2023-02-08

MORE AT Google

Today was my second visit to Starbucks, Stamford in Lincolnshire and it will be my last. My first visit was met by rude, inexperienced teenagers who could not get my coffee order correct and when I used the toilet; the seat was broken and the bathroom was filthy. It only opened that weekend! Today I met a friend there and when I went to use the toilet, they were closed. Both of them. I asked the manager what had happened and she explained that they were closed and that I had to go to the public toilets down the road in Stamford. I then told her that I wanted to use the staff toilet instead. She explained that they do not have staff toilets, they too have to use the Starbucks toilet. When I asked her what she does as I did not believe she shut up shop every time she needed to go, she explained that they are shut because they have no loo roll. Unbelievable. As the manager, I challenged her initiative and suggested that maybe she buys some loo roll until the delivery comes this week. She explained that she cannot do that as Starbucks will not reimburse her; she will not use her own money. So, Starbucks toilets will remain closed until the delivery of loo roll comes or the manager uses her initiative to buy some; which I very much doubt.

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Frances O'Connor-Farrow . 2023-02-06

MORE AT Google

I was initially pleased to find that this new Starbucks location actually served filter coffee, but within a matter of months they have quickly evolved into the UK standard of claiming the machine is broken. An Americano is not the same thing as filter coffee and any barista that makes the claim is untrained. If I wanted espresso, I’ve got plenty of other options in Stamford. This black filter coffee drinker is better off staying home.

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Daniel Wanless . 2023-01-21

MORE AT Google

Great place for a coffee and a chat . Didn't eat but will next time I go as food looked lovely. Staff are helpful and friendly and very efficient.

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Debra Hudson . 2023-01-03

MORE AT Google

Bland, stark venue with slow service and out of order toilets.

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Peter Westwood . 2022-12-16

MORE AT Google

Lacked atmosphere. Felt a bit like a waiting room as tables along one wall. Can remember this as NatWest Bank

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Joyce Squires . 2022-10-26

MORE AT Google

Very elegant and stylish looking store. Great customer service.

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El Nido . 2022-10-15

MORE AT Google

Really nice decor however spoilt by dirty tables not cleaned between people leaving/ arriving & run by teenagers. Toilets were filthy will not be visiting this Starbucks again ! More attention given to dogs getting paper cups of cream then licking the floor! Hygiene not a priority after just coming out of a pandemic !

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Gaynor “Seville” . 2022-10-01

MORE AT Google

Nice clean airy place easy accessible toilets for disabled

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Jacqueline Wright . 2022-09-23

MORE AT Google

Nice new place but a lot off wasted space needed planning abit better

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anita davies . 2022-09-08

MORE AT Google

Lifeless, expensive, tasteless drinks, slow and slovenly service, dirty tables. Go to Cafe Nero instead!.

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Rob Lane . 2022-08-26

MORE AT Google

Coffee has nice flavour. The cappuccinos are very good. Friendly staff, clean store, quick service, free WiFi, plenty of seating,

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Alex Harrison . 2022-08-18

MORE AT Google

Great location, bright and clean inside

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David White . 2022-08-18

MORE AT Google

I’m pleased to see that Starbucks have finally come to Stamford. This quaint market town in the south of Lincolnshire is full of small independent coffee shops, which is nice and all, but when you’re looking for consistency of both consumables and venue, you need a familiar face. This new store situated in the heart of Stamford brings a large, open plan, bright and fresh feeling seating area, with a large 8-seater table, relaxed seating at the back and 5 4 seater tables for the productive ones to sit and work. Its clean, fresh feeling makes it a delight to while away a morning of emails and other boring business stuff, studying and education or reading. There are more power sockets than you can wave a stick at and the WIFI in the area has recently been upgraded, which is reflected in Starbucks WIFI infrastructure. My Productivity in this store is higher than in the dark, somewhat outdated costa coffee adjacent to the premises. The staff are clearly trying their best at what they do. It's a new store, and some teething issues can be apparent, but staffing has seemed to be at a steady level to cope with the morning, lunch and afternoon rush. The ladies behind the counter already display a good knowledge of the menu and provide a fast and efficient service. Over my three visits since opening, the store has proved popular, but the staff have handled it with ease. My normal choice of a basic blonde roast caramel latte doesn't channel the baristas in any way, shape or form. Unlike the costa coffee across the road, a Starbucks latte always provides a rich, creamy texture and taste with its small layer of foamed milk, and its larger layer of steamed milk. The Starbucks way of crafting fine coffee has been taught to these baristas and they execute it perfectly. No complaints in the coffee department. The standard offering of food is on display as soon as you walk in, and the well-presented glass cabinet of sweet treats has made a comeback, albeit a little smaller and out of proportion for the size of the large, white sweeping counter which dominates the store. The only things to work on are little teething issues which are apparent in any new store, Starbucks or not. I have no doubt in my mind that these very minor, so-called issues will be fixed within no time at all. My three visits, now turning into many more, have shown that the staff are passionate about their jobs. When looking up from my MacBook, I am presented with a clean, fresh, modern store, with smiling, friendly faces warmly greeting those coming through the door. A particularly shoutout to Cortney - who always appears to be mid flow in a well-choreographed dance of beverage making mixed in with a poetically flowing charm on the till. All the staff work hard at this store, and it shows. It’s always spotless, provides great services and coffee, and is a welcome site on a Monday morning. This will be my new go to office for my Stamford based adventures.

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Lucas . 2022-07-25

MORE AT Google

Tastefully decorated Starbucks with character. Spacious seating with plenty of power outlets and friendly baristas.

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T . 2022-07-24

MORE AT Google

Super fast wifi and plenty of plugs for laptops - perfect for remote working in Stamford

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Dean Lynn . 2022-06-30

MORE AT Google

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