Starbucks in Test Valley

Shocking service. Went through the drive through and was sat there for nearly 10 mins before anyone took our order. We saw many cars leave because of this. When we got to the window we waited again as our drinks were being made. Thought drive through was suppose to be quick! Then when I got home, they had placed my cake upside down in the bag which meant all the icing was stuck to the bag. Why would you think this was a good idea! Rubbish!

Too expensive. No proper warnings regarding the parking. Awful tea! The drive thru member of staff messed up the order and then tried to twist the blame to us instead of apologising. Don’t think we’ll be regulars there!

First time of visiting Starbucks in Andover. Met a friend for coffee. It’s on the outskirts of the town in an industrial estate so we didn’t consider there’d be a time limit!? We were there for 2 hrs 3 minutes. We both have a £60 fine. You’re only allowed to be there 1.5 hrs. Maybe the staff could mention that? I’m not blaming them, but it would beneficial for the company as we’ll never use it again. An expensive catch up, buying two coffees each and £60 fine each. It’s so ridiculous, i have to give 1 star

Visited the drive through twice now in two weeks and greeted by a girl who clearly doesn’t enjoy serving customers. Each order we have asked for on each visit is greeted with a huge sigh!

Met at this Starbucks to have a meeting relating to work. Spent a couple of hours there having drinks, only to find a parking ticket come through the door a week later for £100, reduced to £60 if paid in 14 days. What a way to bring customers back for meetings ... NOT! Will not go there again if they only want you to have one drink and leave.

I met a friend and was parked for one hour and 57 minutes. I then received a £100 parking fine, the food was rubbish. The coffee was average and the staff were cold including the atmosphere, I will never use Starbucks again.

Been going here for a while. Staff are always friendly and the coffee is always served perfectly :)!

I was in there picking up my coffee one evening. One of the girls shouted at the other customers waiting for their drink. She said the name, but the customers didn’t hear so she shouted, very bluntly’hello’ and rolled her eyes as they walked off. Won’t be coming back as I don’t want to be in such a negative environment.

Love going to this Starbucks. The staff are so friendly and we always get our drinks exactly how we like them. Def recommend stopping off here.

I love coming here. I’m not a huge fan of Starbucks coffee I’ll be honest. However, the service here is fantastic, the staff are fun and are always so welcoming to us and especially my 16month old son who always gives them a big smile.