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4,3

Based on 522 opinions finded in 2 websites

3.8Ambience3.8Cuisine3.8Price3.8Service
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Nº 324 in 636 in Dumfries & Galloway

Nº 3 of 8 Other international cuisines in Dumfries & Galloway

CUSTOMERS TALK ABOUT DISHES WITH.. chocolatecoffee

comment_iconOpinions

Tables outside so very handy to grab and coffee sit outside with my dog and enjoy. A very kind staff member today offered my cockapoo his first pupcup and he enjoyed it. A kind gesture as I wasn't aware you could get a pupcup so thumbs up from me my sister and cockapoo Alfie to the kind staff member whose name I didn't get unfortunately. Long hair tied back from face. Starbucks high St dumfries lucky to have you. Well done.

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U998UAsylviam . 2024-02-11

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Seems like a great place to work brilliant work environment. Staff are always lovely and kind. Never once had a bad experience or a bad coffee.

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Colleen K . 2023-09-09

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Very friendly staff. I took someone’s else order by mistake but they sorted everything brilliantly. Thank you so much guys - it is much appreciated!

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lilial737 . 2023-08-11

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This stores abit run down but team were super friendly and coffee was great. Also very clean and lots of seating space 😊

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388jazzyl . 2023-07-10

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6 ⭐️⭐️⭐️⭐️⭐️⭐️ service and staff are so friendly and helpful and will advance ifs don’t have the stuff you need/want they will say if they have others .

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Becky T . 2023-07-04

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Amazing as always! I’m in almost every day now, the staff are always attentive and make my drink exactly how I like it without me needing to ask! It’s nice to know the staff care enough to remember my order🤩

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Woweee76 . 2023-03-23

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Came in for a coffee today as the weather is terrible, Shannon the girl at the till was every welcoming and extremely chatty which is exactly what I needed today.

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Jams2209 . 2023-02-16

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The two girls working last week were amazing! It was so busy and close to closing time but they were still so helpful and made sure we all had great service. They even had some cheeky samples for us at the end of the bar while we waited for our coffees! Amazing!😍😍 love coming here with my friends for a catch up 😊

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Woweee76 . 2023-02-08

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I would like to thank the staff for my visit today, they were so helpful, could not be any nicer. The drinks were delicious and well needed on a day like today.

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J6460XAmollyh . 2022-12-06

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Enjoyed my Plant based toffee nut cake and my soya waffle latte plus my plant based Chocolate and Caramel muffin

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UNMPIU . 2022-11-18

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Nice place up to usual Starbucks standards, with a few personal touches. Quieter space upstairs if that’s what you’re after. Friendly and helpful staff!

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628jodif . 2022-11-01

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Such a good cup of coffee every time I’m here, great atmosphere and very relaxed. The nut blend is amazing, definitely recommend👍🏻

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465big . 2022-10-31

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Visited recently to meet up with some old friends and the service was excellent! Very friendly staff and always try their best to make me feel welcome🙂

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CoffeeLover2641 . 2022-10-30

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Staff are lovely, knowledgeable and polite, great efficient service without feeling rushed! I'd definitely be back again, brilliant

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S504PVshannonb . 2022-10-30

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We are regular visitors and the team are always great. Store is clean food and drinks are fab and the staff always go out there way to make us all feel welcome. Couldn’t recommend this store more.

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830Jally . 2022-10-29

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Good coffee & friendly service ☕️ Loved the Cinnamon Scroll ❤️ Nice clean store and great they are still using sanitiser spray yo clean the tables especially with winter around the corner 🤧🤒

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BrendaS748 . 2022-10-25

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Great service as usual staff very friendly and helpful, best coffee shop in Dumfries. Would always be first choice 🙂

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Mondesir33 . 2022-10-15

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Couldn’t fault anything, the drinks were amazing and so were the staff! Will 100% be back😍😍😍!!!!!

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Woweee76 . 2022-10-15

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Staff are very friendly and helpful, always very clean, Lynsey and Mark were very helpful this morning when I dropped my Pastry on the floor!

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40cearah . 2022-10-11

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I visited this store recently and it was really good. The staff were really helpful and efficient. I will definitley be returning again soon.

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J6460XAmollyh . 2022-10-06

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Staff here are so Lovley , they take time out of their day to make you feel very welcome and they are very helpful

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Catriona2487 . 2022-10-05

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Shout out the great service I received when I was in Dumfries for a meeting. Staff couldn’t have been friendlier in sorting my coffee fix for the morning ahead. Can’t fault the pumpkin spice either

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davidlA7561ZX . 2022-09-24

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Great seeing the staff in Dumfries today and the drinks as usual are amazing! Love getting a coke drink while the weather is so nice outside

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Jams2209 . 2022-09-23

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Super helpful staff, total novice at knowing what to order in Starbucks. Made the decision to have iced pumpkin spice lattes, so good! Had to go back for another!

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3siobhanp . 2022-09-02

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Wow, those 2 members of staff have helped me more today than any Starbucks I’ve ever been to (which might be nearly all of them) due to restrictions with some ingredients! Thank you so much Lyndsey & Mark (Dumfries store) friendliest and most helpful staff...

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KennedyH471 . 2022-08-24

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Lovely staff, quick service and delicious coffee need I say more. In the middle of town so easy to find and great indoor an outdoor seating available

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A5916EEamya . 2022-08-17

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Amazing service quick and delicious. The family loved all there drinks. They said they absolutely loved all there drinks.

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Gortex1011 . 2022-08-10

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I would just like to say how friendly the satay are in this store. Always welcoming first thing when I grab my morning coffee which also always tastes great. Fab vibe, keep up the good work👍

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830Jally . 2022-08-10

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Lovely cheery service as always from all the staff. Clean and tidy. Loo is kept spotless. Nice to people watch from the tables beside the windows.

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craobhan . 2022-08-07

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Good selection of drinks both hot and cold. Really enjoy my iced coffees from here. Shame there is only 1 vegan cake to choose but that one is nice.

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ElaboarateShadow . 2022-08-07

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Loads of options and flavours. The flavour was amazing when I ordered my drink and my friends and family enjoy going aswell.

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841mileym . 2022-08-05

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Popped into Starbucks for a refreshing drink and was greeted by a lovely staff member almost as soon as we entered the store! Ordered an iced coffee and the passionfruit raspberry drink, both were served lovely and drinks tasted fantastic! Thank you all 😊

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BethOh123 . 2022-07-27

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Blessed was the day Starbucks landed in Dumfries. My life would not be complete without this sweet angel nectar 😢 Jokes aside, I've been coming here for years and always been welcomed and served with a warm, friendly atmosphere. Starbucks is so consistent and a...

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katishaa2022 . 2022-07-20

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Great staff always very friendly and happy to help. Service with a smile always even under pressure. Kirriee and Mark are fantastic great banter and always smiling.

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dorothybG4697KW . 2022-07-20

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Best iced Americano ever and the staff are friendly and helpful and and the food is great too well definitely be back soon

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Beckyft123 . 2022-07-19

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Staff have good chat and make you feel welcomed! Since the weather has been great it’s good to be able to sit outside and soak it up. Staff also brought my drinks out to me.

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Jams2209 . 2022-07-18

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They have excellent service at Dumfries Starbucks and the staff were really friendly and really helpful.

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Q9729YElauram . 2022-07-12

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Star bucks is my go to place on a Tuesday night. I am out with kids for classes. Great to grab a quick hot choc. Staff are always 👌.

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LyndsayC93 . 2022-07-04

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Staff are lovely and make the best Frappuccinos! Thankyou so much. Went out of their way to make my daughter a chocolate Frappuccino that she loved! Really lovely shop to visit and the staff make a great atmosphere here.

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10SallyC . 2022-06-30

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Came in with my partner yesterday was lovely to see the usual staff that are in! Saw them staff sing happy birthday to a wee boy for this birthday which was amazing to see. Great stuff Dumfries Starbucks 👍

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bethjF26BD . 2022-06-27

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Having not visited for a number of years, it is clear there has been a staffing change. The store was visibly cleaner and it was a positive experience, I now feel guilty I had made an assumption based on my visit years ago. I will...

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darren B . 2022-06-12

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Friendly staff and quick service. I always call in when I’m passing another great visit I will be back

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B6530KTshannonf . 2022-06-04

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I come in for my coffee regularly and everyone is lovely, it's always a clean and welcoming place with good coffee to chill or catch up with friends☕😊

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Molliealicemarie97 . 2022-05-29

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Very pleasant trip to a very pleasant and ship shape place! Nipped in for a quick coffee and some light reprieve from a generally busy week, and thoroughly enjoyed sitting solo and watching the jovial yet efficient relationship between staff members.

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Sarah P . 2022-05-28

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My daughter and I stopped off for a coffee yesterday afternoon and we were served by a lovely young Italian woman, I had to leave a review because this was the best Mocha I have ever had.

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31DiDee . 2022-05-26

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I came in today and honestly I’m so happy I did!, mark I think his name was? Made me feel extremely welcomed and asked how my day was. I got a white hot chocolate and it was delicious. Really great job guys 💚

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bethjF26BD . 2022-05-16

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I visited the dunfries store today. The team were so friendly and created a lovely atmosphere. The coffee was delicious and the service was very fast. I would highly recommend:)

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Peter45079 . 2022-05-15

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Coffee made the way I like it, by baristas who know their stuff. Lose one point for filling my refillable cup up to the top with milk (I take an extra shot for a reason people)!

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Excursion605704 . 2022-05-15

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Come to starbucks everyday for my morning coffee,☕️ staff are amazing, very attentive, and you great banter with them. Service with a smile always even when there under pressure. Team Starbucks your the best 👌

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Dot123 . 2022-05-11

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Stood waiting today 10 mins to be served no one on the till but plenty of staff standing around talking and on there phone laughing finally got served by a skinny lad mark I think his name was put my order through totally wrong know...

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373farming . 2022-03-29

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was in this morning waited over 15 minutes for someone to notice i wanted to be served got served by a shorter lady that looked bored and unhappy to be there finally got served waited on my drink to come while they chatted and was...

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adamrome123 . 2022-03-07

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Went in for a coffee with the family, good coffee nice cakes for the kids. The staff were very friendly and it was nice and clean.

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Reviewstu . 2021-12-07

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Starbucks is the best coffee. The 2 staff that were working were polite and friendly. Our order was ready within good time and the gentleman was very friendly when I got my second drink wishing me a good day and to enjoy what more could...

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abbyc566 . 2021-11-19

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Service great. Lovely clean and tidy place with a nice atmosphere. Served by Jade who was very pleasant and attentive.

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Sarah P . 2021-11-19

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Poor quality coffee. Served quickly Waited over 10 minutes to be served the coffee. Not enough staff only 2 .When I left queued out the door. Plenty of other good places to try

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doonhamer . 2021-09-15

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a very nice few days in dumfries and seen starbuckks and just had to have a coffee very nice and clean and lovely staff

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Brian H . 2021-09-09

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Today was the first time in a long time I had the joy of sitting in a comfy seat enjoying my coffee with my mini side kick. Today was the first day of being able to sit back inside restaurants. The store was clean and...

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carrieanneG1990 . 2021-04-26

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Always super friendly and welcoming. The only Starbucks I know that makes my iced caramel macchiato exactly as I like it! 😁

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Zoejo1621 . 2021-04-19

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Been going here for years now, staff are always so polite and helpful. Fab drinks made by the best baristas!

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ryanb310502 . 2021-04-19

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Lovely place for fantastic hot coffee, tasty cookie and cream brownies and very friendly staff. Great for take out or sit in.

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gll68 . 2021-04-19

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Asked for no whipped cream several times, each time I get whipped cream. Because I really hate whipped cream and it just runs the drink!

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Savvytraveler689140 . 2020-10-17

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Quick morning visit! Very pleasant! Staff are always great! Wouldn’t go anywhere else! Always happy to serve you and if there is a queue they all work harder to get you served quicker!

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garygC4719NX . 2020-02-18

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Nipped into Starbucks yesterday whilst visiting my daughter. As usual the service and staff were excellent. Tom made me the best Latte ever.

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Kathryn C . 2019-10-26

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I've been a Starbucks fan since 2013. I popped in with my tiny newborn baby, to get some coffee and shade from the overbearing sun. The air con and spaceous seating area was perfect for what I needed. The staff were lovely, and their friendliness...

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ShelaghHCaven . 2019-10-24

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When you’re away from home, maybe on a trip or holiday etc, there’s something really comforting about familiar things. There may be a language barrier, but seeing that Starbucks logo can be like bumping into someone you know when you’re a thousand miles away from...

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Pamela R . 2019-10-17

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Best coffee shop in town in my opinion. I am a regular at the store and most of the time they know what I am going to have except for when I change it at the last minute. The staff are always friendly and are...

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emma-little97 . 2019-10-14

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Beautiful coffee,staff very friendly and helpful I used to have my coffee every day but I have lost my job and I can’t afford a coffee now so I miss it so much

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sad-Angel75 . 2019-07-03

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Good cinnamon latte & hot chocolate. Daughter loved the liked the chocolate truffle cake. Friendly staff.

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MelissaD2719 . 2019-06-17

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Coffee always excellent and staff very helpful and friendly. Selina the manageress has the cafe tidy and very clean which encourages you to visit again

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highlander1948 . 2019-06-01

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We use this Starbucks an awful lot, mainly because it is well situated right in the centre of Dumfries so is really handy for when we decide to take a break from our shopping trip. We have never been disappointed with any aspect of the...

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Robert S S . 2019-05-07

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As a 'regular' Starbucks customer I always feel the Dumfries branch staff are friendly and welcoming as well as making an awesome coffee! Keep up the good work

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philipmartin00 . 2019-04-12

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I use this Starbucks on a regular basis and I always find it very good, The staff are friendly and very efficient, The selection on offer as you would expect from Starbucks, One small thing, And I may be being too anal, When customers move...

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DJH60 . 2019-03-19

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I was in last Saturday and the place was busy, Kerri and Nate done a good job of keeping the place tidy between serving customers. At one stage Nate ran round to open the door for a customer with a mobility stroller and then ran...

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James_Smith_9 . 2019-03-11

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Many people come through the doors of Dumfries starbucks. The staff take the time for each person and their needs. They know all of the regulars. Like me have it started when I come in the door. What more can anyone ask for great coffee...

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andreahall21 . 2019-02-27

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The service is one of the best received in Starbucks! You receive a cordial and friendly welcome from all the baristas. The service is also ready to attend your requirement and make it right away! The place offers a quite comfy place to stay for...

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Isolda Marinela T . 2019-02-24

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More than delighted with the help from the staff have amazing attitude always asking how your day was always up for chat Always helpful too can ask them to help and they will be there to help when they can Thank You Dumfries Starbucks you...

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adamrome123 . 2019-02-14

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I frequently call in here for a coffee but I wouldn't come here if I was in a hurry. Sometimes the staff are more interested in chatting to each other than serving the customers.

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kendoon . 2019-01-31

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Only two members of staff both pleasant and helpful. Went upstairs to drink a reasonable mug of coffee. My complaint is quite simple the place was not as clean as it could be another member of staff is desperately needed and should be included on...

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sandynn_12 . 2018-12-22

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Went into this for coffee with friends. Walked by where you get the coffee and the girls tone shocking and dominant. I challenged her and she was dismissive and cheeky. I complained to Selna the manger and she totally took the staff girls side. Not...

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manoftruth1 . 2018-10-07

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I cannot count the amount of times i have been to this establishment and asked for a filter coffee only to be told "We will give you an americano for the same price" if i wanted an americano i would ask for one, i have...

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ROBERT M . 2018-02-26

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Always try to come here for coffee, great staff and they know how to make your coffee so you get a full cup to takeaway unlike costa down the road

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gorama . 2017-11-11

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After shopping at a nearby retail park we stopped for coffee. The staff were very pleasant and the coffee was well worth the trip to Dumfries.

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angelawW6094AR . 2017-11-06

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great coffee shop to socialise with friends or family or just to get a way and study in peace the food is expensive and the coffee is really nice.

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robert s . 2017-08-13

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Always come here for a frappucino when in Dumfries , love it and so does my daughter, which there was one to near where I stay , but sadly there is not.

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Raysrt . 2017-07-19

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Starbucks is place in centre of Dumfries service lovely juice coffee teas and sandwich. it has a lovely and busy

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mary792016 . 2017-07-14

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Located on the high street, Starbucks has plenty of seating upstairs and down. Good selection of food and drink served by friendly staff. Free wifi!

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Karen W . 2017-07-12

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My local Starbucks, with amazingly friendly staff who know my every need. Juts what you expect. Its in the heart of town, loads of rom upstairs and children/wheelchair friendly downstairs. Outdoor seating too.

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Brielle5374 . 2017-04-01

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Went in for a coffee with my wife staff were very friendly and helpful coffee was good I had a late and a muffin enjoyed it and plenty of room to sit as they have an up stairs with a toilet and disabled toilet downstairs...

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morris f . 2017-03-01

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I'm a regular at Starbucks Dumfries and love the service they give me. They all know me by name and know my drink order. The queues are served quickly and you can see they are a very hard working team. I've always had fantastic coffee...

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garygC4719NX . 2017-02-21

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Staff are magic, coffee usually gets sorted as I walk in, can be a bit noisy, but otherwise friendly and as you would expect from a Starbucks.

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Brielle5374 . 2017-02-17

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Both myself and my husband are regulars in store, in fact ALL the staff know me by name and don't even have to ask me my order. Store always clean and tidy. Staff are always collecting used mugs etc, so tables are ready for use,...

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Elaine F . 2017-02-17

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Thank you to tom and Sophie for looking after my daughter looked after her and contacted me above and beyond call of duty can always rely on all staff for a friendly welcome and great coffee xx

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yvette o . 2017-02-16

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Slow, messy, dirty, wont be using it again even for a takeaway. Try Mrs.Greens or Costas. Couldn't get into Mrs. Greens because it was so busy. I wonder why?

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Ian W . 2017-01-28

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we stopped off for a hot drink as we were out for my friends birthday . She had never been to Starbucks as she doesn't usually drink hot drinks but on this occassion , she fancied having a hot chocolate. The man serving asked her...

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Honesty1405 . 2017-01-20

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I visit Starbucks regularly in Dumfries. Good location, the premises is clean and a nice setting to relax in. The staff are always very pleasant and welcoming. They could maybe do with having more staff on at one time as I regular find there is...

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Callum L . 2016-11-23

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