Greens at Gretna in Dumfries & Galloway

Amazing service, the staff were fantastic. Food was very good and good size portions.

Great choice on menu with splendid food and attentive service. Will go again.

Had a meal here with my family, service was not great. Basically felt like, sit yourself over there and ill get with you at some point. Main courses were nice, price felt a little high for the quality though. The cheesecake had split and the portion was small. Probably won't be back.

Had friends come to visit and we took them here for tea before they left, food was really good and staff was very nice, we were looked after. We will definitely be back.

We had a lovely Sunday dinner, very nice starter the soup was delicious will definitely recommend to all.

First visit to Greens for a family lunch. Absolutely first class all round. Staff were friendly and attentive, and the food was wonderful - fresh and hot and generous portions, all reasonably priced. And on top of everything, very dog friendly. Would definitely recommend, and will be back.

Didn't like the food the place was huge but nobody in it felt sorry for the kids that worked there, it's as if it was about to shut down.

Went here on Bank Holiday Sunday we were the only people in restaurant. Ordered from menu fish and chips, food was terrible, sent it back and asked for a refund. Will not be returning the venue looks good from outside but that's all.

Amazing staff, organising and decor. We had a 33 person dinner after our wedding which was wonderful

We booked for a meal after our friends got married. The food was delicious and the staff were so helpful. Would definitely go back if we are in the area again.

A very good meal and because we both wanted the same special and they only had one we were asked if we wanted a free desert plus a refund of the difference in price of the 2 meals without having to ask. Food was cooked nicely and hot. Service was good.

Called in for food, and it was very underwhelming. Cesar salad tasted like sardines or similar. It was quite and kids orders were still wrong! Unfortunately we'll be in no rush back 😕

Just newly reopened and we had a very enjoyable meal at excellent prices

Attended my daughter s wedding at this hotel. Great service and great reception. Highly recommended

Does not respect the price displayed by Booking +20 pounds

Loved it lovely room staff very friendly meal was delicious x

One word excellent!!! Sensational stay, reasonable prices and staff it's excellent.

Stayed there for our wedding night nice enough hotel small and quite would go again just as a break from the hustle and bustle if everyday life

Fantastic entrance. Beautiful decor in the lounge and restaurant area. Rooms are clean and spacious. Wedding service in the conservatory was small and compact, ideal for the intimate wedding we were looking for.

Had a nights stay here, but couldn’t sleep. Strange smell that was either their heating system or a very strong chemical in the room with the result of a headache all night. But on the up side breakfast was 10 out 10 .

Room was very dated bathroom needed a deep clean was there on the £80 deal a set menu not a great choice so asked for other menu but was told this was all we can have there was four of us willing to pay extra for extended menu unfortunately could not do this so opted for deal menu I’ve got to say worst food I have ever had only good thing was staff were friendly So we decided to go out to Gretna Inn can honestly say got to be the most awful bar we have been in the place was absolutely disgusting plus the Language of the latest calls and bar staff was Unbelievable did not feel safe at all so we all walked out so will never be back to Greens or Gretna was ver again such a shame as we were so looking forward to our over night stay

Definitely a very good Hotel , our room was first class,the staff are very friendly and the food was top notch.we will definitely be back 👍

Very nice and clean hotel, fantastic friendly staff,good food. If im being picky the shower in the room was not working properly apart from that great value for the money and a great place to stay.

Excellent hotel great staff great rooms and food definitely value for money will be back

Having had a few booking issues, I was very apprehensive. But once at the hotel was pleasantly surprised. Very friendly staff, all the team had a permanent smile and a warm welcome. Dinner was lovely, fresh produce and again very good service. Breakfast was well cooked and fresh. Our second evening meal was just as lovely, although service a little bit slower, even though the restraunt was very quiet. Second breakfast, a little dry as if had been sitting for a while. Overall a pleasant stay, rooms need to be updated, but believe that is hand. Front door definitely need looking at. All in all would recommend,

Fantastic place for our wedding although our room where we celebrated could have been bigger

Average food, below average service

Lovely hotel. Quiet, clean, comfortable and helpful staff, for an amazing price. The hotel is the first hotel in Scotland (on this route) The restaurant has a good choice of food for an evening meal, however the quality of my Gammon & chips was nothing more than OK, for a price of £13.50, and I feel that for that price it should have been outstanding. There are other places to eat nearby. Breakfast was very nicely presented, good range of choices and delicious. My room (104) was large, with double bed and a door onto a little terrace outside. Bathroom fittings were dated but functional and clean. The bath was an original Jacuzzi bath! One last point is that my satnav took me to the rear entrance, which apparently is common. Stick to the main road through the village and you'll find the hotel at the rear of the South Car park.

First class service and meals cooked to perfection

Very helpful and friendly staff

Spot on for us pleasantly surprised shop carefully great deal we had , bar and restaurant lovely as were staff

Attentive, friendly, professional staff with good food and comfortable facilities for both able bodied and disabled. A great wedding package.

Just ok. Breakfast water for tea was cold

situated in excellent location if shopping at Gretna outlet

Went in just for coffee with friends and their dog and made really welcome

Poor food and overpriced for what it was

Lovely hotel thoroughly enjoyed our stay

Visited a number of times after getting married here 15 years ago. Latest visit was lovely, fantastic food and great staff, especially Alison in the restaurant. Thanks again.

Chinese/Japanese garden isnt what it was made out to be what it says and ponds full of algi chose this hotel for those points

Lovely hotel. We went for a wedding here and traveled from Gloucester.

Great food, Tidy rooms and pleasant staff

Very helpful staff room was well furnished and clean dining room was lovely and clean also very welcoming great we hotel

Luxury all around and very spacious rooms

Good value for money and the service was good

The room is large, spacious and clean. The bed is big and comfortable The shower is beyond criticism. The breakfast is very poor

The staff made a mistake, I had a breakfast booked but they said I hadn't so I left to go to work without eating. The place is ok the staff not so much.

Lovely hotel, decor a bit dated but very clean, rooms were very generous size. Breakfast was ok but they seem to put out the minimum of everything so you had to wait around a lot with half a breakfast going cold whilst you waited for them to replace the other items. Reception staff were lovely and friendly

Clean, spacious and friendly. I recommend the Gretna Burger.

The service was good, but the food was very poor, I won't be going back.

Excellent staff. Great venue. Top notch

Arrived at 6.45 asked if we needed to book dinner for 8 was told no, unpacked bags went down for dinner at 8 to be told they are too busy to fit us in. During our 3 night stay our key card failed around 5 times. Empty hand-wash in Bathroom, hardly any shower gel on the wall, empty tissue box in bathroom, no pressure to the shower, just dribbled out water, wardrobe doors almost come off when you try to slide them open, no plug socket near to mirror to do hair. The only good thing about the hotel was the restaurant and the hairdressers.

Rooms nice enough with dogs. Spent first night vomiting with food poison from the food

Lovely place to stay for short break. Food very good.

Lovely hotel and good choice of food. Lovely and friendly close to Gretna retail and Gretna village. Would stay here again

Stayed here for one night on way up North as in a good location to break up a long drive. Hotel was nice enough and food was reasonable. I would say however the room I had was a bit dated and the bed was pretty awful. I actually felt the springs in the mattress! It's a useful stopover hotel but check you're happy with the room when you arrive!

Was there for my sons wedding reception 3 course meal what a disaster starters came 6.30 then waited a full hour for our mains to arrive, not enough staff pre ordered the meals for staff to get the orders wrong my food was cold my 2 grandaughters chicken dippers were over cooked and hard chicken was actually like straw it was that dry peas hard and dried up hence we didn't eat our meals. Then an hour later came out with the deserts at the time I had gone outside with my grandaughters to come back in to find the deserts had been given out and mine hadn't been given so ended up with no desert for the money we paid was a total rip off, my daughter in law was in tears as she wanted a perfect day and all she could hear was people complaining about their food totally ruined the evening

Fantastic and welcoming staff would definitely call again if I'm in the area

Lovely coffee and sandwiches. Very comfortable and friendly. Nice stop when traveling

Rooms a bit worn no view from obscure bed window bar expensive

I liked this hotel as it is very nicely decorated. Staff lovely friendly and helpful. Food is very nice at reasonable prices. Would definetly book to stay here again.

Food was lovely and staff very helpful.

Great sized room, carpet could do with updating

What a beautiful place, nice rooms, great food, and really friendly staff. Made my friends wedding very memorable. Thanks

Lovely place staff were very helpful. We had our dog with us. We had a ground room that opened out to a water feature and a gate to a large field. The food was very good. Will definitely go back

Got married and stayed there best place it was lovely

Was at this hotel for a wedding at Gretna green.my room was nice.bed very comfortable.food was delicious plenty dishes to choose from.staff very friendly.

Our favourite place in the world got married here nearly 4 years ago and they staff made it absolutely amazing, can't wait to get the chance to come back for our anniversary in November x

very nice clean staff are very helpful and excellent at there job

Got a great deal on an overnight stay. Lovely staff... Clean tidy hotel and food excellent. Keep up the good work

Was there as a Taxi Driver to pick up a wheelchair client. Went in to use the loo. The establishment looked very impressive,but as I did not eat or drink there l could not comment on that. Could well be 5*'s.

Stopped for a bite to eat on our way south. Excellent meal and service. Very pleasant and helpful staff.

Nice food and nice environment. A bit expensive for Tue quality of food served.

Lovely big rooms and a windy breakfast

Nice hotel food can be a hit or a miss

Such a great location and service from the staff but the rooms what a let down. Firstly our large party was located all over the hotel 1st floor and 2nd floor yes there was a lift at one end of the hotel shame that all the rooms we were assigned were a route march away from it. And most people were old and with walking frames and sticks. Then the rooms all different but all needing new mattresses and most had damaged furniture, our bathroom had a jacuzzi bath only it didn't , it wasn't wired or plumbed in, the extractor fan was hanging out of the roof and I had to push it back in. The bathes in a couple of the rooms were so high off the floor several of the party were unable to get in them and had to use other members of the party's bathrooms. Reception had nothing to offer.

Fabulous 3 course carvery with family. The food was hot, tasty and plenty of choice will definitely return. The cocktails were also delicious.

Bargain price, amazing rooms and great location with welcoming friendly and helpful staff

stay away manager only after money

Family room very big and spacious. Great shower although bathroom could do with an update ( crack in sink). Buffet breakfast with good variety. Small dinner menu but good food.

Nice hotel big rooms great food great service

Lovely room great atmosphere helpful staff delicious food.

Lovely hotel, comfortable bed, dinner was fabulous but breakfast was disappointing. Overall though we would definitely stay again.

A very welcome stop after a terrible day

A very relaxing stay in lovely surroundings. Staff friendly and helpful. Room well equipped and spacious. Food of a high standard most enjoyable One of our favourite places.

Stood at reception and two members of staff from different areas walked past without acknowledging us. A staff member called us the night before and asked if we wanted to upgrade our room to having a balcony. For an additional charge. We agreed. What a rip off Our balcony looked straight on to a large black roof. No view of anything. Restaurant staff were pleasant

Lovely, sedate setting. Good food and excellent, helpful staff. Would highly recommend. A++

Me and my husband got married in this hotel 11th may 2002, we stayed in a superior room for 2 nights with 4 poster bed which was perfect, we are going back to celebrate our 17th wedding anniversary this year I cant wait, our wedding day was the best day of our lives, everything was perfect for our special day we had 56 guests, sit down 3 course meal which was beautiful, we booked most of our guests with overnight stay on night of wedding, nothing was to much for the staff they were so friendly and helpful they made sure our day was perfect in everyway, we are booked in for our overnight stay 11th may 2019 cant wait to go back, more memory's to treasure .

Good place for an overnight stay

It was wonderful. I had a real wonderful time there . Rooms were massive . Simply wow . I will surely be back again .

I am a coach driver so basically live in hotels. I have never commented on a hotel. This is one of the best rooms I've ever had. Staff were great. Room bigger than my flat in London. Love the garden. Would give it a 5☆

Great place. Very comfortable, very friendly helpful staff, huge rooms and breakfast was excellent.

L9ved every minute of our time here.

Great service, lovely rooms, great food

Excellent. Great food and staff are the best.

Staff were very friendly and very accommodating. Highly recommend the carvery, especially the maple gammon.

Very nice hotel, big rooms and very clean, staff excellent, could have done with a bit more varied menu but food good and great location

Nice hotel, friendly staff, decent food.

Gorgeous hotel and really lovely staff! Perfect wedding reception venue made our day!

Restaurant and staff were superb. Room was very comfortable and well maintained although the bathroom was little dated looking but it was very clean. We will be back.

Very comfortable and staff pleseant. Rooms spacious.