Based on 30 opinions finded in 1 websites

Based on 30 opinions finded in 1 websites
Nº 317 in 377 in Falkirk
Nº 57 of 60 Other cuisines in Falkirk
Opinions
Visit here often - great coffee and service. Despite being busy, staff are always very friendly and coffee is always good.
Fiona R . 2024-12-29
MORE AT TripAdvisor
Went into Forth Valley hospital for an appointment and as I had missed my bus decided to have a coffee at Starbucks. I was served by Sophie and I asked for a really HOT coffee, she was lovely and accommodated my request. Made me smile. 10/10 for customer service.
Bernie M . 2024-11-20
MORE AT TripAdvisor
So, I have just walked out after standing for ten minutes and two people served before me who came in later. Even after the server was told I was first by a colleague she still ignored me and served someone wearing hospital scrubs first. After a not very nice appointment at the hospital I feel staff should.be a bit more attentative as to who is coming in. Seemed to have their head in the clouds
ROSS V . 2024-07-10
MORE AT TripAdvisor
I visited at 11.50am Sat 3rd February. No queue..4 young girls behind the counter. I was totally ignored. After a few minutes of this abject rudeness I said" Excuse me" and eventually I was addresses by a server. I told her the service was a disgrace and left without buying anything. Staff training urgently required.
elizabeth h . 2024-02-03
MORE AT TripAdvisor
The service was extremely slow. Three members of staff initially, then one girl "disappeared ". Felt sorry for hospital staff waiting, as some of them were on their break and average waiting time for coffee/tea was about 10 minutes! Hot Drinks were being served in disposable cups. I was annoyed that customers were bring charged 5p per cup. I queried this with the girl who served me and she didn't know why we were being charged. I intimated that had the drinks been served in the regular porcelain mugs, we wouldn't have been charged, so why charge everyone for paper cups? Shame on Starbucks for charging this extra amount on top of the price of a hot drink!
Carole G . 2023-11-12
MORE AT TripAdvisor
Such a good vanilla latte that I had another one an hour later. Served by the lovely Lauren, thank you!
Piggy_nic . 2023-08-01
MORE AT TripAdvisor
Coffee and food always good Exceptional customer service. Lauren is always lovely and regardless of how busy and stressful the shop is she always has a smile on her face!!!
Morgan R . 2023-06-20
MORE AT TripAdvisor
Similary restaurants in Central Scotland
1401 Opinions
Waited 1 half hours for delivery when got juice was spilled over food and order missing won't ever be using again.pure waste money put in bin
28 Opinions
I ordered a breakfast which was 1 bacon 1 sausage 1 egg 2 hash browns 1 potato scone 1 ramikin of beans £5.75 1 bottle of Pellegrino £1.95 1 can of Fanta £1.95 Kids Pancakes and Blueberries with Honey . Leta start with the pancakes they were OK not great ok Blueberries were sour to a point of off but my 7 year old didn't mind. My breakfast sausage was cold - bacon must have been cooked 4 hours ago.and had 4 hours lamp treatment my potato scone was awful over cooked. I returned for refund straight away after paying cash to be told the refund would have to be card by a rude girl . Anyway she couldn't do it and then a manager came and said it would be cash. I wouldn't go back . The fanta for my 7 yer old was £1.95 for 1 can inside the shop we could have bought 8 cans for £2.95 is Tesco helping its customers in a crisis no. This was a treat for me and the wee one turned out rotten.
100 Opinions
Don’t come if you have any kind of schedule to keep to. Waited 5 minutes to be seated while we watched staff chatting 10 feet from us. Took 35 minutes for an order of 3 coffees and 2 scones to arrive after sitting on a counter for 5 minutes getting cold as wait staff basically wandering around in a dwam and in no hurry to do much of anything. Pretty brutal experience.
48 Opinions
I received the brunch burger but it wasn’t as advertised, it had scrambled egg, no bacon the bun wasn’t toasted and I’m pretty sure the ‘sausage patty’ wasn’t fully cooked through. I did not eat it. I would not recommend. The wrong juice came and also the coffee wasn’t as advertised either. Disappointed but I assume it’s because of the time of the year but annoying cause it wasn’t cheap! Oh well.