Starbucks in Boston

Every time we visit, the staff are rude and slow. The queues at the drivethrough are terrible... The price you paybis nevervthe same.. Why is this?

On visiting the drive-through, I was quickly served and the staff member made sure to check when I ordered a milk alternative if it was a lifestyle choice or due to allergy. She made sure to make me aware that there is a cross contamination risk. She was ready and waiting at the window payment and it took any a few minutes for my drink to be ready and for me to be on my way.

Absolutely filthy! Avoid! The counters were gross. The sink looked like it hadn’t been cleaned in months. Disgusting, especially in light of COVID.

The lady on the mic was brilliant had such good customer service, everyone was cheerful which made our day and the drinks we were served were lovely,thank you ☺️

We visit the Wyberton drive through relatively frequently however today we were served by Reece, what an outstanding, helpful and professional young man! The service received was above and beyond the level of expectation!If only every visit could be as easy and pleasant as this one!

Starbucks is a global brand which we have always enjoyed in several countries... We ordered 2 almond croissant with our coffees which were ok but the croissant were dry hard on edges and generally stale...at least yesterday's produce This is simply not acceptable and quality is something we pay for and expect from Starbucks. Such sloppy acceptance of serving poor food is a blot on the management and franchise owner. Sort it out and serve fresh.... or lose customers who have been loyal to the brand. If you cannot compete or make money without selling rubbish close down. Costa are across the road and they could provide a better service.

There was nothing wrong with the coffee or snacks that we had today. There was also nothing wrong with the cleanliness or COVID precautions in the unit. However, the staff just don't seem to have any concept of what customer service entails. They weren't deliberately obnoxious - just couldn't care less. Food was delivered to the table next to us. Why? If that is a COVID precaution it's absolutely ridiculous. No sugar was supplied or asked about for our coffees, when I got up and asked for it it was all but thrown in my direction. When we left there was no "thank you" or even just "goodbye". No wonder we were the only customers in there. Are good manners just too much to ask for? https://www.tripadvisor.co.uk/ShowUserReviews-g315978-d21255033-r771982103-Starbucks-Boston_Lincolnshire_England.html#

Called in here while the car was being charged. We were well looked after by Alan, the blueberry bun was very tasty

Called in for drinks while we used the electric car battery charger in the car park. Alan looked after us, taking our order and bringing the goods to the table. Good social distancing in place, the blueberry muffins were lovely