Based on 291 opinions finded in 1 websites
Based on 291 opinions finded in 1 websites
Nº 142 in 682 in Sunderland
Opinions
What a fab place. The food the staff all xlnt. Such a warm and welcoming place.
Kazimierz Dytrych . 2024-08-13
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Service was great staff members were friendly and attentive, unfortunately it doesn’t taste anything like authentic Thai food… visited a few months ago and had their 2-course menu, the pad Thai noodles were mushy and bland, the portion was like leftover scraps :/
Erica Cheung . 2024-08-02
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We stayed in the bar had a bar meal. The food was not the best my husband ordered the Massaman Beef Curry. He got 2 small potatoes and 2 small pieces of beef in a bowl with lots of sauce was more like a child's portion. We won't be back in a hurry.
Christine Purvis . 2024-06-02
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Came for our wedding anniversary and had the banquet for 2. It was beautiful and will definitely be back. Thank you so much
Carol Masheder . 2024-05-28
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My favourite place. The food is always amazing. And reasonably priced. Can't fault this place at all.
Graham Low . 2024-03-10
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The food was very poor don't get lemon chicken the sauce was like lemon curd the noodles if u hit someone with them they'd knock u out the red curry had half bag suger in it it was awful don't go there.
Martin Cogdon . 2024-02-14
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Highly recommended if you like and appreciate Thai food 👌
darren naylor . 2024-01-25
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What beautiful meal and night out,we tried the banquet for 4 and were not let down. Highly recommended. Staff very friendly and excellent service , even swapped a main course on the set menu for us . Definitely will be back .
Paul . 2024-01-24
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One of the very finest restaurants in the northeast
Amy marie Pink . 2023-12-29
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First time visiting - fantastic value, beautiful food and some little touches which really top it off (i.e comfortable seats, details in food presentation). Staff were also friendly.
Stevie Robb . 2023-12-26
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Last night, I ventured into the world of Thai cuisine for the first time and it was a remarkable experience. I ordered the Masaman curry with fried rice, and it was absolutely delicious! The flavours were perfectly balanced, offering a tantalising taste that has left me eager for more. This was my first time trying Thai food, and this restaurant has set the bar high. I'm already looking forward to my next visit!
Sarah Hallimond . 2023-12-15
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The service was fast and very helpful. Food was lovely. We will be back
LBA . 2023-11-13
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The food is very good and consistently good have had many take aways and also meals inside. Authentic Thai with tasty properly cooked dishes. Best in Durham for me and I have tried all of them several times Nicely decorated authentic feel thai Proper thai chefs Prices good also ! cannot fault this place No delivery, just pick up. Caters to the hotel. Nice Thai restaurant
Gary Shaw . 2023-10-24
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Great food with attentive and friendly service
Benjamin Laidler . 2023-09-29
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Had birthday celebration for 22with lunchtime Thai Banquet, all guests said food was fabulous and staff great. You made a fantastic memory for us. Thank you to all, a wonderful day. Joan& Norman
norman walker . 2023-09-23
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Very busy and disorganised, lots of backed up drinks glasses littered the bar. We sat down at 7:15pm and we’re still waiting for starters at 8:15pm. Food was ok just a shame about the service.
Michelle Andrew . 2023-09-22
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Excellent and above average Thai restaurant (with a pub attached next door). I started my evening with a pint of Brixton Pale Ale (hmmm!). Then I had a mixed starter to share (the ribs were particularly good). For the main dish, I had this duck dish with tamarind (healthy sized portion) with gultinous rice. Great service and tasty grub - recommended!
Meeker Man . 2023-09-19
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Really good food and customer service again. Never disappointed.
Trevor Davidson . 2023-08-04
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I've been wanting to come here for AGES. The food absolutely lived up to everything I was hoping for and the restaurant is lovely. All the staff are super friendly too. It's all quite slow but it's very fresh which I assume is why.
Maddy Bloomfield . 2023-07-31
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Great restaurant with delicious food. Went here with my wife and kids for my wife's birthday a year ago and then again last night. The staff were really friendly even walking my son to the bathroom when he couldn't find the way. The food was great. Everything I tried tasted like time and attention had been paid to it. I'm glad that standards remained high a year later. We had the the Siam sharer and the duck sharer to start which were great. For our mains we had prawn pad Thai, lemon chicken, prawn n broccoli and stirfryed beef. The standout to me was the prawn pad Thai but the crispy noodles with the lemon chicken deserve a shout out. In terms of the decor, the restaurant looked beautiful at first glance, following the Thai theme well with bamboo planters, sculptures and even a water feature in the centre. Looking out the windows across the fields you can see all the way to Penshaw monument. Overall i would go back as i definitely enjoyed my time there.
matthew dickinson . 2023-07-30
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Been coming here years, sadly tonight felt let down! We asked to swap a soup on the set menu. After checking with Chef, the server advised ‘no’ as the chef did not have time. Funnily he/she had time when we paid for it extra from A’ La Carte. We have always been able to swap soup before on the menu. Very disappointing especially when we have been regularly coming to restaurant and was my wife’s birthday too :(
MightyBonzo . 2023-07-22
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Favourite restaurant, delicious scrumptious food, friendly and efficient service, first choice for Thai cuisine.
Julia Laidler . 2023-07-19
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Lovely relaxed restaurant, friendly staff and food was excellent.
Ellouise “Eljam” james . 2023-05-26
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Quiet lunchtime however nice and relaxed atmosphere
Jeanette Mcgeorge . 2023-04-28
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The food here is always fantastic. Great service from very friendly staff. 🤩Definitely recommend the Massaman Curry and Ribs! We’ve ordered takeaway before which is just as good. The Highfield is also dog friendly in the bar area where you can order food, we did see a yappy sausage dog there on one visit. There’s a small outside seating area out the front which is nice in the summer; would benefit from a bin store around the side (car park area). Will be back for more cheesecake!
C . 2023-04-20
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Friendly staff,and best thai food ive had.
Simon Burnikell . 2023-03-17
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What a lovely restaurant this is!!! The rood was lovely and the service was impeccable. The lunch time deal is excellent value too
Helen Bullock . 2023-03-15
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Unreal food and staff are brilliant 👏
Philip Grimwood . 2023-03-03
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Amazing food all round, ribs starter, yellow curry, toffee crunch cheesecake, absolutely divine 👌
Kelly Hardwick . 2023-01-31
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We had the royal banquet set meal for 2. Really enjoyed every course. I tend to compare Thai restaurants I go to by how good the Tom yum soup is. This is full of flavour.
Matt Bownes . 2023-01-15
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Food amazing as always ,staff friendly and helpful, cozy surroundings, good beers 🍻
T B . 2022-12-30
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Very small portions, didn’t taste very authentic, green curry was very sweet and chicken satay was the worst I’ve had The other Thai restaurants in Durham are much better value or more delicious
Steven Berriman . 2022-12-03
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Back to the Highfield for some exquisite Thai food, every morsel was delicious, so lucky we live close to it.
K Graham . 2022-11-17
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The Thai food here are very delicious, i ordered the Siam fried rice and TomYum to try out, the portion of the rice is considered big for me and both dishes are good, the Tomyum is a bit different from other restaurants i visited in UK and have its unique taste
Kueh Yip Piing . 2022-10-16
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Our first visit and we were delighted with the food, the staff and the ambiance. We would highly recommend this establishment for authentic Thai food served by fantastic staff. We will be back very soon.
Neil Marsden Snr . 2022-09-15
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Lovely special menu. Great service and food as always
Carole Smith . 2022-08-27
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Despite a booking mix up (by us, not them), staff went out of their way to make space for an unexpected large party. Food was great; good variety and nicely spiced. Service was prompt and friendly. Great views over the country side.
David Howard . 2022-08-20
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Absolutely terrible!!!! Avoid at all costs. This is not Thai food this is rubbish. They serve ketchup as sweet chilli sauce and say that people prefer it???? The food was terrible. Never again.
Paul Walker . 2022-08-07
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Really tasty food with excellent service
Tracy Terrett . 2022-06-29
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Excellent as always exquisite food in a relaxed atmosphere never rushed
john gray . 2022-06-14
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beautiful place amazing food n very high standard waiting staff
Sharon Cleary . 2022-06-12
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This place is soooo good, I've forgotten to take pictures of the pork starter, and the curry main dish I had. Only got to take photos of the dessert I had, which was a vanilla and fudge ice cream and that's what you see in this pic and this is just £4.50! The value for money in this place is a class worthy of its own! 👍👍
GianCarlo M. . 2022-05-19
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Great food everytime I've been. Very friendly staff.
Connor Fraser . 2022-04-28
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Always a lovely meal with friendly staff and a pleasant environment.
Andrew Bailey (Andorfett) . 2022-04-16
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Mother's Day menu 2 courses for 18 quid only 5 starters and 5 mains to choose from. Took ages for starters after eventually took order. Got charged for a extra portion of chips we didn't have which the same waitress who took our order so check your bills. Food was tasty but very small portions and not wooow
Mark Thompson . 2022-03-27
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First time I have been with the family. Food and service was excellent. Definitely go again.
Stuart Lloyd . 2022-03-27
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Great food and lovely staff , its been one of our firm favorites for many years
simon davidson . 2022-01-07
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Main menu extensive. We were a party of 6 and all ordered different. Definitely no complaints. All the food was delicious with generous portions served by very friendly staff. Will be visiting again
Margie G . 2021-12-15
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My husband and I eat here regular, lovely food, staff very friendly and very reasonable pricing.
Stephanie Noble . 2021-11-24
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Disappointing. Went with a small group, had the set menu. Mediocre. TBH I've had better Chinese takeaways . Was charged £2:80 for a large glass of soda water. The only uninspiring options for dessert were cheesecake or ice cream so asked for a decaff cappuccino, but was told no decaff coffee available, even plain filter, only instant Nescafé - I didn't bother! I suggest you don't bother going here, I won't be returning!
Lynne Dixon . 2021-10-27
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The food is great and they aren't afraid to make the spicy food hotter than expected
Daniel Conroy . 2021-10-18
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Very nice food and only used the set meal menu. Polite and helpful staff. Reasonably priced, 2 starters, 2 mains, 1.5 pts Strongbow, 1pt Singha and 1 coffee.. £36.00
Ally Wilson . 2021-10-12
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We go regularly. The food and staff are excellent
John Johnson . 2021-09-30
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Friendly staff, tasty food. A lovely night.
Mandy Dodds . 2021-09-21
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1st visit here and definately not the last. Lunch 2 course menu was awesome. Masaman curry for both of us. Amazing. Staff very friendly. Great atmosphere and lovely soft cushions on chairs. ABonusBonusA********
Christine Dodds . 2021-08-19
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We arrived for our reservation at 18:30. We walked out at 18:35. Choice of 5 starters, 5 mains, ice cream and cheese cake. The menu is nothing like advertised on website. No authenticity at all. Restaurant looks tired. Hasn't been decorated/updated in a long time. We won't return here.
Paul Forbister . 2021-08-16
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Amazingly good restaurant. Food was utterly delicious, good portions and very reasonably priced too. Staff all very friendly and helpful too. Recommended!
Dave L . 2021-06-25
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Lovely pint of Timothy Taylor, food spot on
rob armstrong . 2021-06-09
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A family favourite for decades now. Canny food. Canny prices. Service with a smile
Terry Forster . 2021-06-06
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Great thai restaurant, foods always good, never stayed in the hotel itself but seems busy 👍
Anna . 2021-05-20
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Online booking was really easy & no hassle pickup. Unfortunately the whole family thought the food was bland & highly priced. First time trying food from here & Unfortunately won't be going back.
Kev Greathead . 2021-02-13
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Hideous! We had a duck stir fry which was basically duck fat in water and a crying tiger which was supposed to be crying hot. Turned out to be plain bits of overcooked beef. Robbed blind tonight.
Luke Armstrong . 2021-02-13
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Excellent food and service both in restaurant and on takeaway - The menu is vast and never fails to disappoint or fall short of anything. Will be visiting for the second time this month, as the staff kindly awarded a 21% discount on all orders to customers who ordered during lockdown to support local businesses!
Nathan Devlin . 2021-01-07
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Food was beautiful very filling
james magee . 2020-12-01
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Lovely staff and setting, food was delicious
Katy Bramley . 2020-11-04
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Always amazing food and great service
Lee Eley . 2020-10-17
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Fresh food and plenty of space between diners
David Watson . 2020-10-01
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Fantastic flavoursome food with brilliant service in a lovely spacious restaurant with great views.
Mark Walker . 2020-09-17
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Fantastic food and great, attentive service. Generous portions of tasty, freshly cooked food. Great selection, excellent value - Highly recommended
Dennis Hush . 2020-08-29
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This was by far the best Asian meal I have had in a long time Staff were attentive and friendly. I will definitely go back again and recommend this to my friends and family.
Daniel Falconer . 2020-08-29
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Possibly the best Thai meal I have had in the UK. Well worth the short drive.
GEORGE CLOUGH . 2020-08-29
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Lovely food presentation, good service and wonderful tastes of Thailand. Having gone back for my birthday meal, and being served what seemed like scraps and leftovers, I have changed my review to one star, although it doesn't even deserve that! I was hugely disappointed and will never return. Sad, as the first visit was so good! Oh well, I'm sure we won't be missed. Go with this warning
Beverly . 2020-08-27
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Very nice food great deal attentive staff no rush
Graham Neary . 2020-08-18
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We've been going here for about 30 years. The food is always delicious and beautifully presented. It was busy on a Monday night in August because of the Government's deal but all still lovely.
Debra Wright . 2020-08-17
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Nice food took too long for food
Robert Lashley . 2020-08-14
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We've been eating here for over 10 years and never had a bad meal yet. Food is always without doubt 5*. Staff are always welcoming too. Great food, great service and great atmosphere. Huge menu to choose from. You'll not regret booking your meal here best food by far
Gemma Elsey . 2020-08-03
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Gorgeous food, friendly and helpful staff, nice atmosphere and good service and choice of dishes
Jo Ussher (Curious Artists) . 2020-07-28
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Excellent food every time, beautiful pint, nice atmosphere. Highly recommended.
Andrew borthwick . 2020-07-15
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So after reading lots of good reviews we decided to order our first and last delivery. We got a combination platter which was ok apart from the satay chicken which was dry and overcooked. Our mains were both really bland although the carrots were chopped nicely. If it hadn't been for the chili sauce that came with the platter I could of ate half of what I did.i wouldn't recommend you order from here , try your local takeaway better food for cheaper
Elizabeth Francis . 2020-06-27
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East Raintons very own Thai restaurant and bar.
Mike Nixon . 2020-02-28
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Restaurant in Highfield Hotel. One of two One usual pub grub. One Thai menu. Good atmosphere, good service, friendly staff. It is possible to have evening meal and stay overnight for about £75 for two. We visit regularly for lunch. Plenty parking.
Melvyn Blanchard . 2020-02-23
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Absolutely fantastic food and excellent service
Rachel Dobbs . 2020-01-05
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It was ok but only just. More like fast food than authentic Thai
Mark Gales . 2019-12-18
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Best thai around. Great discount with the taste card.
Gavin Brace . 2019-11-05
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Excellent food and great service. Helene Girard and David Penny
Hélène Girard . 2019-11-05
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Loved this restaurant. Ordered prawn toast and a chicken stir fry . Food was spot on and service was first class. Clean restaurant Bar well stocked .variety of alcoholic and non alcoholic drinks
Jàñèt Tàtè . 2019-11-02
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Great night fish cakes rubbery rest very good
Anne Edwards . 2019-10-18
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The food is excellent best ever
ashleigh slater . 2019-10-17
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Had a meal for family birthday, excellent venue and delicious food. My first visit to this restaurant, but i will definitely going again.
BOB HOLMES . 2019-10-13
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Relaxing surroundings, delicious thai food. Good quality at reasonable prices and the staff are very nice.
Elvena West . 2019-10-10
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Fabulous meal tonight at Star of Siam . wonderful food. Really lovely staff. Special thanks to Chef and lovely Susan. .
Caroline Poulter . 2019-10-03
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Fantastic meal at a reasonable price. A special mention to the staff, especially Susan with her lovely friendly manner.
onlylivxo . 2019-10-03
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Nice restaurant. Nothing really wrong with except that it's a bit takeaway like for the sit down prices.
Oliver Willis . 2019-10-02
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Can't reccomend this place enough. Such a welcoming and relaxing atmosphere. Great service, amazing food and reasonably priced. Apart from the above, one of the things I love about this restaurant is the space and privacy - no one sitting on top of you.
scott daglish . 2019-09-14
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I wasn't sure what to have for dinner tonight, but OMG did i make the correct decision here. Fresh food, beautifully prepared and extremely tasty. I applaud the attitude of this restaurant cutting out plastic cutlery to take aways, as their effort to be more environmentally friendly, and will definitely be eating here again on my next visit. Exceptional food giys.....well done!
MARK McGowan . 2019-08-27
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Went for a booking at 20:45 waited almost 45 minutes for our starters to come out, and then almost half an hour after that we got out mains. Food was good but we waited so long
Andrew Lockie . 2019-08-23
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Food okay one of the staff seemed to be having a off day, has put us off from returning
Gary Adamson . 2019-08-03
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Absolutely brilliant we stay often at the hotel xx
Ellen Tymon . 2019-08-02
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Great food, friendly service. Room prices very good, but have never stayed as we are locals.
David Hughes . 2019-07-30
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Food is out of this world, highly recommended. Good offers monday to Thursday. Never been disappointed.
ann wilkinson . 2019-07-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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100 Opinions
We ordered a take away for delivery, and ordered it to be delivered at 8pm as we were due home just before then. Just eat then said it was was delayed until 9:20pm so we knew we had plenty of time. I received a call at 6:20pm saying they were outside. I apologised and said it was ordered for 8pm, we are not there to collect it. The driver apologised and said he would sort it. At around 8:15pm I rang up just to confirm that the food was still coming and a young girl answered and said she would find out. Suddenly a very rude and angry man came on the phone, he did not say who he was, and started actually shouting at me down the phone for refusing the order. I tried to explain the problem but he would not let me get a word in. He said on his end it did not say 8pm but I had the app open and it said 8pm on my end. I even tried to say it may be a just eat error but he would not listen. He was extremely aggressive. I asked to speak to someone less unpleasant so he put the young girl back on the phone, who was full of apologies and incredibly helpful. So I would like to thank her and point out how good she was considering how aggressive and unprofessional her colleague was. When the food was delivered the driver was lovely, and he did show the ticket that said 6:55pm (still later than they actually tried the first time) but I explained that I had triple checked and the app said 8pm. I absolutely think this was a just eat error and did not bother me in the slightest, these things happen. This review is based on the vile behaviour of one of the staff. This is the first time I've ever left a negative review for anything because I was so appalled by the way in which he spoke to me. We order from here regularly and enjoy the food, so I really hope the establishment get rid of this awful employee.
10 Opinions
Lovely afternoon meeting old friends & one special friend from Australia. This is a hidden gem but could be improved greatly and 'COULD BE A UNIQUE' place for Sunderland. Firstly they need to get the phone line working. Three of us had tried to get through to pre order food but phone line does not work. Two lovely happy girls on service but they were overworked and looked stressed, they need a pat on the back . Couple of jacket potato orders were missed from one order so it was an extra half hr wait. Then 2 sandwiches came out with wrong fillings then they ran out of bread so no more sandwiches could be ordered. Not the waiting staffs fault but they got the flack. Then we were told there was no white wine left. Such a shame as we loved the place but it needs these things addressing. would still recommend as we need some unusual attractions in our city. With a telephone system that works.
47 Opinions
Attended a party here last night, Terrible service and drinks. The staff were miserable definitely no service with smiles in this place. I do agree with the last review, the staff need customer service training. Gin with a warm bottle of cheap lemonade for my first drink, Then I got a glass of Warm Prosecco (which I was advised by the staff that the party guests were drinking far to quick so can’t chill quick enough)🥴 Then I received a flat dreg from a different kind of Prosecco bottle which I had to send back. Then I noticed each round of the same drinks I was being charged different prices. When questioned I was told I should be lucky that I have been undercharged the previous time🥴 Good job this place is at the bottom end of the town so it was a 1 off visit, I’ll not have to visit again.
631 Opinions
This is a wonderful venue to have at the heart of our community. I particularly like the art exhibitions which are very professionally displayed; make it a visit, you won't be disappointed. The Courtyard bar is the icing on the cake for laid back food and drink. For CAMRA drinkers, it's a must.