Stanley’s bar and restaurant in Carlisle

Nice pub shame it's been put up for sale

They have such a great variety. We ordered several different ones to try them all. The owner was great dealing with the crowd that he had, plus to-go orders

Appalling attitude by staff member. One of our party took unwell and her husband had to take her back to hotel. Brother in law sat at their table to accept breakfast order. As it took so long we assumed they had cancelled on their way out. When husband came back he said he hadn't cancelled so went to bar to see where it was. Blonde staff member came over to table and started to argue with us that it had been brought out several times but no one was there and made us out to be liars. Unnecessary attitude ,rude and disgusting customer service. Maybe look at your CCTV as the camera overlooked the table ! Perhaps your staff are too scared of you to admit a mistake!

Brought my nana here for lunch around 12pm place was very busy but every member of staff was warm and friendly. Warned when ordering food there might be a 40 minute wait but that was made clear and there was a sign. Woman who took my order really friendly and upbeat. Smile on her face. Even when I asked for coffee at a busy bar she kept a smile. When I went back for extra sugar another lady handed it me with a smile. Food came out hot and cooked well in 20 minutes. BOGOF made it great value. Again servers were very friendly polite. Asked if we needed anything else. Attentive even when it was a busy rush. Lovely place for food although busy tables were spotless and the staff were working hard. I hope the pub bosses read this and commend their staff for making it a lovely experiance and the staff should be rewarded for the excellent feed back.