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4.1

Based on 1.681 opinions finded in 1 websites

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Nº 368 in 731 in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..steakroastpotatoeschickenoldladymustmeatfishpaycooked
Score
OpinionsNoteGoogle1.6814.1

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We booked our table online this morning last minute for a group of 15 people and I just want to say thank you so much to the whole team, they accommodated us so well , food & drinks were delicious & very reasonably priced , I didn’t catch the names of the staff but they were all fantastic and so helpful a real credit that the pub, once again thank you all so much

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Farrah Oshea . 2025-06-01

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The kindest bar staff and waiter. My friends and I visited again purely because of this 😊

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Katy Hutton . 2025-05-31

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Really good food, good service, fantastic atmosphere

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music channel . 2025-05-28

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Had an appetizer and a side, both good. But my friends were both very disappointed with their main courses. The online ordering was very user unfriendly and we waited a very long time for our food.

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Hiram Ruiz . 2025-05-27

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Despite booking a table, told to come back in 15 minutes to place my food order, because the chef was on his own. Meal was my third choice due to not being available. Steak came out very rare (not as ordered) and mushroom was cold / raw. Replacement mushroom did not get brought out, despite complaining. Very poor and disappointed. Did complain to staff afterwards and I received an apology. 👎🏻

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Keith Sheppard . 2025-05-27

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We visited last month for Sunday lunch, we dined early, the pub was very quiet, 10 adults plus 2 children, most of us had the roast, as did I, which was plentiful and well cooked, however it wasn't very hot by the time it reached our table! Service wasn't great either. Overall on reflection it was disappointing.

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Mark Bigwood . 2025-05-26

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Supervisor is foul. Awful service don’t recommend avoid

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Nicole Laing . 2025-05-26

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Went on a Thursday evening, was 9pm and pretty quiet inside. Sat by the lovely bay windows (they could do with a bloody good clean, counted 14 dead flies on the windowsill). Pint of thatchers and Guinness for £12.

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Katie Bowes . 2025-05-24

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Lovely meal and refreshing menu

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Si . 2025-05-23

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Had Hunters chicken. I could barely cut the chicken in places it was so tough and looked overcooked. Gave feedback when asked but didn't earlier because I didn't want to delay the meal with others. Sad about this as we usually have a very enjoyable meal here. Must have just been a bad day.

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Margaret Hughes . 2025-05-19

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The most amazing place around! The people over there are specially amazing! Live and recommend! Always!

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Kick Off . 2025-05-17

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The first time iv not regretted ordering a salad as a main meal. It was the perfect size, I felt content without a side order of chips as there was a good amount of chicken and proper bacon strips not bacon bits ❤️🙏 thank you

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Roxanne E . 2025-05-15

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Visit at 4pm, its dead quiet so service is quick and food is fantastic! Your average cheap pub with good food and drinks for the price. Friendly staff, clean restrooms and restaurant, plenty of seating inside and outside, loads of parking. Not much to fault, just keep in mind you pay for what you get for- simple pub food, decent prices for normal portions.

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Grace Pullen . 2025-05-12

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Had not been there for along time, will not be going again. Had to wait over an hour for our food which was very disappointing when it came. The chef needs to learn how to cook Yorkshire puddings. The broccoli was raw it must have been put in the hot water and taken straight out.

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Beverley Parker . 2025-05-05

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Food was great along with great service. Reasonably priced so good value.

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Annie Davis . 2025-04-21

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Great food great location well worth a visit very dog friendly dog are welcomed not just accepted

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paul hand . 2025-04-19

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Amazing food, nice decor, great service!

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Jake . 2025-04-18

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We called in here just for a drink. We ended up having a meal here as well. My husband had the steak and chips and I had fish and chips. Both were cooked well and tasted delicious. Highly recommended.

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Susan Grace . 2025-04-10

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Absolutely awful food. Waited 1.5 hours for it to be served. This meal was pre-ordered , so you would think that when you book a table, you are not put on a table in the bar that only seated 8 people when our party was 10. The roast dinner, ( microwaved) was very poor quality, Raw carrots items missing from plates. Cabbage so full of vinegar it was inedible. Watery gravy, no sauces offered to accompany the meal . £15 for this, really not acceptable. No house wine, but no offer of reducing the extortionate price of £.8.50. Chose wine as lager served was flat charged £5.50 which was returned and no apology. Lemonade 1/2 pint charged £4.00 . When are concerns were made to the Manager, her manner was very rude and quite upsetting. Needless to say we will never return to this so called Eatery. I also suggest that the Manager may want to attend a hospitality course, as the way we were spoken to was appalling. This is the 2nd time we have given the new managers a chance. There won’t be a third. Very disappointing Mothers Day 🥲

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rachel simmonds . 2025-04-03

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Having been up all night at a hospital in Bath we just needed some food on the way home but most places closed for the afternoon. So gave Stag & Hounds a try as it looked open (idea - clear and visible signing for a restaurant on a busy main road identifying that it is open in the afternoon might get more business?) The eating area was very clean and tidy. Standard "pub grub" but well presented and very tasty. Don't mind paying in advance but never give a tip as at that sage I don't know what the service and food are like. If I'd had the opportunity at the end I would probably given a tip (idea - it looks like you will soon be able to order and pay at the table by the app and presumably you will have the email address - this could be a good time - after the meal - to solicit tips?).

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Graham Heathfield . 2025-04-02

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Part of 10. Our meals booked in advance. Firstly booked for 5pm. After a delay with our table which was sorted. It seemed another customer was late therefore pushing us to a temporary table. All our party was reseated.our food actually arrived at 6.30pm. Whilst the steaks were nice I can't say the same about the roast lunches. Hard uncooked carrots. No mash on some plates.red shredded cabbage swimming in apple/vinegar tainted other food at first thought was pickled beetroot. Uncooked roast potatoes raw. A plate of beef roast had another type of meat - originally thought pork but turned out to be turkey. I advised the manager of problem with the roast meals. Her attitude was defensive and rude. Said she come to our table 10 times no one complained. She did NOT visit the table. The waitress asked the people @ top of table who had steak how was meal definitely NOT everyone @ table. The manager equipped no food left on plates - as the meat was put in a plastic tub for our dog the rest was scrapped onto one plate. After I informed the manager people who had roast were not happy she immediately went to the table and basically had a stand up row @ two members who tried to explain. Her attitude was very rude saying over 40 lunches no one complained. Quite frankly I don't care who had or hadn't complained. WE were complaining and she was not even apologetic or asked how could we resolve issue. I paid for two steaks advising the same waitress all paying separately however they were discussing with manager. As this is my local we have just started going back as there was a period of time food radically went downhill or only deserts available or oven food. For many weeks various excuses so we just didn't go there anymore. After we heard under new management AGAIN thought give it a go. Sadly it's no better. To add to the problem one of our party was still outside so the manager decided to bully him into paying the outstanding bill. NOT impressed you can't make someone to pay for others peoples diabolical food. She had the chance to work something out with our remaining party she chose not to! It's unfair and totally unreasonable telling him he had to pay £75 because SHE would be out of pocket SERIOUSLY. I AM MAKING A FORMAL COMPLAINT about the treatment we received together with the disgusting food.

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Vicki Hopes . 2025-04-01

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Terrible experience today. 1) we were happy to pre order our food by email - as they asked us to because they were going to busy for mothers day. This did not seem to help because no food arrived until 1 hour and ten minutes after our table time (despite the pub being empty when we arrived at 1pm??) 2) When the food arrived, one order was wrong 3) The food was only luke warm. 4) Gravy very watery 5) Hardly any vegetables on the roast dinner. Some people had brocolli and cabbage. Some people got a couple of carrots with this. We had to ask for roast potatoes because they only put one halved baby potato on each plate. They brought out some round "potato tots" / balls when we asked for more roast potatoes. 6) The kids chicken burger was spicy (I tried it to check, so he didn't eat it) a minor point but just strange for a kids menu. Similarly the kids roast came with garlic mash with greens in it - which it did not say on the menu, so child did not eat that, or his beef which was tough and fatty. 7) when we asked for the manager to say we were not happy, she asked us how she could make us happy so we asked for free dessert which was kindly given. However a couple of desserts were unavailable, a couple came out wrong, and they missed one completely so we had to ask for it and everyone was finished by the time it came. Won't be back unfortunately. Just can't see any reason when we had pre ordered, and there was nobody in there when we arrived. Very strange

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Samantha Jenkins . 2025-03-30

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The stag hound is good place to go to and enjoy your Lovely meal the staff was very helpful

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Pat Weaver . 2025-03-21

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After a lot of dodgy meals we decided to try one more time and all I can say is, wow! The food quality has gotten much better! We had actually asked the lovely bar man Lewis why it had gotten much better and he said he personally fired the old head chef "Simon" because as the new manager he needed to rid of the staff who don't give the stag 10/10! Can't wait to return!

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Charlotte Jones . 2025-03-12

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Really nice vibe and friendly staff. Recommended steaks and fish and chips I will came back for shore

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Dennis Gallacher . 2025-03-10

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New Landlords since Christmas have certainly turned this place around for the better!!! The whole place feels warm, welcoming and friendly. Nothing seems too much trouble, that goes for all the staff. Had afew things on the menu now, and it's definitely excellent value for money, never left the place hungry. Dogs welcome too!! They've even got alittle doggy menu, which our dogs lapped up.

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nicola robinson . 2025-03-08

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Great hospitality, lovely food and overall positive atmosphere. Definitely recommend to all :)

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Peter Scott . 2025-03-07

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We chose the lunch deal (lighter bite) with dessert for +£2.50 but were told there were no desserts so had to go for the starter. The main course would have looked better on a smaller plate as being a smaller portion, it therefore looked sparse. There was a token gesture of salad. We weren't offered any alternative dessert. Food was nice and service good. Nothing about the meal encourages us to return.

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Claire Price . 2025-03-01

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They food was relly nice and flavor full, the staff where all lovely to talke to

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Sammy Barter . 2025-02-26

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Lovely food and staff friendly and helpful

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Heather . 2025-02-24

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Fantastic building, amazing staff, great quality food

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gary rees . 2025-02-21

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Was welcoming and staff were really friendly, food was tasty and didn't have to wait long

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Hannah Barnett . 2025-02-18

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Blonde barmaid… polite, friendly & very helpful on entering pub. Ordered on app Pub was very quiet… x6 simple meals took 45minutes to arrive. Presentation looked awful Battered Fish looked overcooked and was as tough as leather. The barbecue chicken was meant to come with barbecue sauce when we approached staff they just directed us to the bottle of condiments & chicken was dry & overcooked. Staff enquired how the food was we were honest & said it was overcooked he said he would let chef know… they never came back to us. On collecting up plates Portuguese ? New publican asked again how our meal was… we again explained staff were friendly but the food was awful… she said we should have sent it back… we explained we had already waited 45mins and were really hungry and were there to celebrate a birthday so didn’t want to spoil the day… instead of offering maybe free desert or a refund on the x2 awful meals or even refunding the drinks order we were offered nothing and instead made to feel like we were at fault.

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Rachel Thomas . 2025-02-17

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Just had a lovely meal for valentine night . Staff very polite and friendly . Valentine menu 3 courses or main menu , Food hot and plenty of it , checked in on us a couple of times thought out meals .. As it was valentine night I would have like a candle maybe and some music suitable for evening . Other than that 10/10 Would recommend to friends and family

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J M - Weeks . 2025-02-14

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Food was lovely, nicely cooked and hot, nice friendly staff.

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Sam Jones . 2025-02-12

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"Came in with family was greeted by a lovely man named lewis and what a welcome he gave us! Full of smiles and so polite. He showed us to our table and to come see him at the bar. He recommended some dishes and told us he's the assistant manager and that one day he'd love to be the general manager for the stag and hounds and I can see it as he's an absolute asset! Hope all the right people recognise this Lewis for all he does as he's so hard working and just so very good at his job. Will be back because of him!"

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Olivia Smith . 2025-02-12

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Great food great service . Food come out quickly very satisfied

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luke roath . 2025-02-04

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visited stag and hounds today sunday 2nd feb .The sunday roast was beyond awful ,it was cold , and inedible, will definitely would never return again

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Diane Veasey . 2025-02-02

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Had fish and chip meal here passing through.

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malcolm . 2025-01-26

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Lovely location, very clean establishment, my steak was seasoned and cooked to perfection, my only recommendation is the plate could have less garnishes, peas(could use some acidity and seasoning)and fries are more than enough.The hosts Tania and Marcus were lovely and exceed my expectations. Well done 👍.

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Radu Moraru . 2025-01-26

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Party of 13 people Food all came out together Excellent service and staff very friendly with bringing out cake etc

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Callum matthews . 2025-01-25

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When arrived at the restaurant we weren’t shown to the table we got told to find a table and there was no cutlery on the table ready and dirty tables everywhere. When ordering we couldn’t order what we wanted as the restaurant ran out of meats on a Sunday for a roast and they also ran out of puddings!!!! We waited over 1 hour and 45 minutes for our starters to arrive and the restaurant was empty and well when they arrived it the standard of the food and presentation was diabolical. When our main courses came the food was cold, the standard and presentation was again diabolical. The service at the restaurant was rubbish we had empty glasses and dirty plates left on our table and no one came to check to see if we were happy with the food!! At the end of our meal that we couldn’t eat we asked to speak to the manger and apparently the staff didn’t know where the manger was and told us that they personally wouldn’t eat at the restaurant and no it’s not worth over £100 for food!!!!!! We will not be visiting here again and this experience has ruined our family member birthday.

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Lorenza Greco . 2025-01-20

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Amazing atmosphere in a modern pub. Both staff and food were amazing. Top points to the Sirloin which was cooked perfectly! Definitely a must go if you're in the area!

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Gonçalo Nolasco . 2025-01-18

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Very very bad Christmas day meal. 3 hour wait for food and no apology or anything. Just before we left we had a chat with "Lewis" raising our concerns and he says "I'm the new deputy/assistant manager and I'll make all the right changes to better this pub" what does that have any relevance to my complaint? He was more concerned about bigging up his promotion than helping listen to our complaint. Now we won't return after 8 years of being locals.

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Shaun Billings . 2025-01-11

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Stag and hounds since new owners took over it’s the place to be food spot on and the service is quality lovely staff always there to help definitely recommend

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Robert Drewitt . 2025-01-11

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A friend and I meet here a few times a year for a catch up. The staff are friendly and the service is polite. The food is good too.

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Sian Andrews . 2025-01-08

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Food was fresh and beautiful and came out hot thanks chef Dan

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Daniel Farrier . 2025-01-06

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Lovely atmosphere with friendly staff. Quick service and yummy hot food. Good for drinks with friends or a family meal out. Dog friendly!! 💖🐶

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Kira Manville . 2025-01-06

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I recently ventured here from my home in the cotswolds, while on a journey to a lovely town called Burnham-on-sea. Popped in for some lunch, and the food was delicious. The staff were lovely, and the atmosphere was cosy. I would definitely recommend the stag & hounds :)

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Zoe Hollebon . 2025-01-06

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I loved it here, the food was amazing (highly recommend the tomato pasta) and so were the staff, I would like to give a quick mention to Kira and Jo, who went above and beyond to make sure my service was one to remember, although all of the staff were brilliant. The pub had a homey feel to it and the vibe was perfect. Highly recommend and will come again.

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elita Aston-Davies . 2025-01-06

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Booked for Christmas Day lunch. Waited 2 hours with no food. 3 small children who were starving . Ruined our Christmas will never go back. Very poor. No communication with staff

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Paula miller . 2025-01-06

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We were a very large party of 22 people the staff were lovely very welcoming and accommodating to our needs . Food was fine Lovely atmosphere and lovely venue Well done lads ! We’re be back x

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Rebecca Vowles . 2025-01-04

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If you're looking for a welcoming and charming pub with a fantastic atmosphere, look no further than the Stag & Hounds. From the moment you step inside, the decor immediately sets the tone for a cozy yet vibrant setting. The rustic yet modern touches create the perfect balance between tradition and comfort, offering a space that feels both familiar and refreshing. The atmosphere is equally inviting. Whether you're enjoying a quiet drink or a lively meal with friends, the ambiance at Stag & Hounds makes every visit special. The combination of great lighting, comfortable seating, and a lively crowd ensures that you're always in good company. When it comes to the food, Stag & Hounds truly delivers. The fish and chips are a standout—crispy, flavorful, and perfectly cooked. You can taste the freshness in every bite. The steak is equally impressive, cooked to perfection and served with a generous portion of delicious sides. Every dish is a testament to the quality and care that goes into their food preparation. But what really sets this place apart is the professional and friendly staff. They're attentive without being overbearing, ensuring that every guest has a pleasant and memorable experience. Special mention goes to the hosts, Tânia and Marcus, whose warm hospitality truly enhances the visit. Their passion for creating a welcoming environment shines through, making everyone feel like part of the family. Whether you're stopping by for a quick bite or planning a relaxed evening with friends, Stag & Hounds is the perfect spot to enjoy good food, great company, and an unforgettable atmosphere. Highly recommended!

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leonor chambel . 2025-01-03

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Great food and drinks, with a brilliant atmosphere. Absolutely recommended!

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Rafael . 2025-01-03

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Prior to Xmas day issues regarding cancellation emails sent in error and poor communication around this situation. On the day itself long wait for food, staff showed little interest. The music on the day provided little in the way of a Xmas atmosphere.

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Nigel Brownsey . 2025-01-03

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I recently visited Stag & Hounds overall, it was an enjoyable experience! The highlight of my visit was undoubtedly the steak and fries. The steak was incredibly fresh and cooked to perfection—juicy, flavorful, and exactly how I like it. The fries complemented the dish perfectly, making it a satisfying and hearty meal. The staff, they were friendly enough, but there’s room for improvement ) Overall, I’d recommend this pub for anyone craving a great steak and fries. It’s worth a visit.

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Yose . 2025-01-03

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Wonderful steaks and great atmosphere! I truly enjoyed our visit with the family. Lovely pub which I am sure I will visit more often. Highly recommend!

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Rasa Zovaitė . 2025-01-02

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Great pub, great food, great atmosphere. Steak was amazing. They also dog friendly and have a dog menu 🥰. See you soon again .

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Maciej Idziniak . 2025-01-02

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I went to the pub and it was an amazing experience!! It’s the best pub ever! The staff was amazing, the food was awesome and the drinks were very very good! We are coming again soon!! All the best!!

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cristina carvalho . 2024-12-31

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Amazing pub! The staff was always on the lookout, the food was great, really tasty and the drinks were fenomenal!! Definitely going there again!!

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Alf Knievel . 2024-12-30

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great food, excellent atmosphere, very professional staff. A great place to spend time with the family

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Gonçalo Loureiro . 2024-12-30

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Lovely decorated clean establishment.

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Carol Brace . 2024-12-30

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Decent good pub food, great price. A little quiet, as early Sunday evening. Great service and welcome from three lads on duty. Dogs welcome, even have a dog menu. Highly recommend for no fuss food that the kids will eat in a nice family friendly pub.

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Mark Cawthra . 2024-12-29

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Great steaks and fish and chips were crispy and fresh. The pub has a really nice vibe. I recommend it highly and the friendly staff are always helpful.

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Tania Caco . 2024-12-26

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What a disaster of Christmas!! 2 hour wait for food and staff said it wasn't there problem! The foreign man was so rude!

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Helen Blaney . 2024-12-25

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Great environment and good value meals. Staff are also so friendly. Kids absolutely love it. Ps please bring back the Lemon cheesecake 😊

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Kelly Murch . 2024-12-25

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Works Christmas meal was a disaster communication was not great food was late coming out staff didn't appoligies prawn cocktail was small food was cold could nearly eat it certainly NOT going back there

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Hayley Bennett . 2024-12-23

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It was a work Christmas meal, 11 of us. The starter's were OK, very small amount of prawns in the prawn cocktail, a thin piece of wholemeal bread seemingly from a basic loaf of bread rather than the crusty bread as advertised. The soup was good though. The roast potatoes were well overcooked on all but one plate that had them, dark brown and hard. The sprouts were rock hard and cold, same with the carrots. Tiny piece of brocoli, two slivers of parsnip. No gravey for the vegan. The ony ones that said their meals were OK but disappointing had fish or the burger. I really wish I had taken photos of the meals but didn't think of it at the time. Staff could hear what we were saying about the meals and didn't ask if everything was OK. When they were told we wasn't happy they just said sorry. A truly dreadful meal.

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Tina Bould . 2024-12-22

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Really good food really nice people good atmosphere and good prices for everyone

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daniel farrier . 2024-12-21

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Really fantastic staff, nothing too much trouble. Very friendly, outgoing yet professional. Well cooked food,

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Neil Young . 2024-12-12

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Disgusting that management have said the find it uncomfortable to work with gay people, sacking someone because of it and saying they are allowed their political views. Disgusting. Whenever i ate here food was terrible anyway. Found hairs in both our meals last time we visited, complained and no action taken not even a sorry!!

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Lewis Winter . 2024-12-09

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Returning customer ever year in December after a crazy morning of softplay. Very pleasant venue at christmas with friendly and helpful staff. Comes highly recommended

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Jon Morley . 2024-12-08

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Nice atmosphere, friendly staff and good value for money

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Hi There . 2024-12-06

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Food was below average all round and brought out late after people who arrived after us were being served theirs first . My partners steak sandwhich was not edible due to being full of gristle and we were told that the cut of meat they had was all the same so no point in ordering a replacement , very disappointing!!!. My five year olds garlic bread was forgotten so we also chased this only to be told it had been left under the grill and no apology given!!! After asking for the complaints procedure I was fobbed off by bar staff that the company is a partnership so you couldn't complain and was then met be a very aggressive and confrontational manager Stephen who was clearly very inexperienced . After eventually refunding my partners food with no apology for ruining our night he lost his temper and told me to petuantly 'xkeep the drinks!!!'' i had just ordered and walked off . I have lived in the area for the last ten years and will never go back and will definitely be warning everyone I know to give it a wide birth whilst this the food and current manager Stephen are so poor!!!!!

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Matt Mcleod . 2024-12-04

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Great Pub food in one of the nicest looking pubs I have been into. Everything was clean and organised including the toilets and the pub has a homely and warm feeling and free parking. Well worth a stop and food was spot on, with friendly service

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Marcus Magill . 2024-12-04

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After being taken away by my daughter for a treat we were told by many people to try the stag & hounds upon arrival we noticed the bar had a wonderful atmosphere the staff ana management were very attentive and nothing was too much trouble we ordered food and drinks the drinks were amazing and cold the food was delicious nice and hot and cooked to perfection

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Keith Shervill . 2024-12-02

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Food was lovely and hot very tasty and full of flavour, the service was excellent and staff was very friendly nice place to take your dogs with there own menu well done all keep up the good work x

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jayne williams . 2024-12-02

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Ever since nikki left place hasn't been the same and now after seeing it got a 2 star hygiene rating won't return seems like Lewis should be the manager he is the saving grace he is attentive hard working and should get more recognition

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Andrie Alinsangao . 2024-12-02

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So I enquired on Facebook if it was true they had received a 2 star hygiene rating. If untrue I would have booked but instead my comment was deleted and I was blocked from the Facebook page??? I also noticed another post said it had 27 comments but there was only 19 which means they were deleted also. How childish does the manager have to be by deleting negative constructive criticism and questions? Does he/she think by removing all negative comments that the problem will just go away? Only likes positive comments? Well here it is. Can't delete a review like a comment. I suggest the manager grows up.

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Brandon Riley . 2024-12-01

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Came for drinks with my uni friends for drinks and was approached by the manager who offered us all free drinks to leave a good review for him but said I couldn't have one because he already gave out so many to the table which singled me out so I'm doing the opposite now because that wasn't fair at all Edit to the reply: This is the right business as my friends had already put up the reviews you had asked as promised so since you left me out I did the opposite. Don't give out free drinks then lie about it.

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Taryn R Clark-Parker . 2024-11-30

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Great food, immaculate service, the venue was clean and well presented, we will definitely be returning soon! The staff could not do enough for us!

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Catherine Williams . 2024-11-28

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Having not been here for years as it had gone downhill..... We were pleasantly surprised, having booked a table for 4 at short notice, we were warmly greeted and shown to our table , all the food was freshly cooked and hot, it was warm and cosy with subtle decorations. We will be back.

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Darren Clark . 2024-11-27

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Great pub with really lovely staff, cosy atmosphere and a brilliant place for students. Great selection of pints and lovely food too!

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Niamh Dahill . 2024-11-27

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Great atmosphere and lovely staff

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Claudia Boyle . 2024-11-27

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Very friendly, and nice welcoming atmosphere

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Connor Clifford . 2024-11-27

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Empty pub and little to no atmosphere. Decorations looked nice but cold inside. The Welsh worker had a bit of a passive aggressive attitude problem when ordering but maybe I was overthinking it. What happened to Nikki? She wouldn't let the standards drop so low! She was a fantastic manager, whoever runs it now needs retraining to bring up a better standard of service and have some more people visiting to eat. Probably not coming back.

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Skinny Puppy . 2024-11-26

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Visited tonight and the food was very hot and quite tasty my wife ate all too and she has a very small appetite! Reasonable priced drinks especially when the Swan up the road charging nearly 6.40 for a pint of thatchers! Reason for the deduction in stars is upon ordering the bar man with the crucifix tattoo decided pouring a drink of Pepsi and drinking it for 15 seconds was more important than saying hello back. He was friendly to be fair but said he's having a bad day as he feels he does more work than anyone and doesn't get recognised and is now told he has to work harder and is fed up. I understand jobs can be stressful but it sort of made us a little uncomfortable but this hasn't put us off returning :)

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Jose Arroliga . 2024-11-19

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Waited 40 minutes for our food, we asked how much longer it would be and it came instantly then, all stone cold, lack of communication from staff, when asking about a dessert error was told by the manager he would find out where it was, he then didn't return with an answer but was behind the bar talking to other staff. It wasn't even busy. Nearly 2hrs later and £170+ wasted. I would avoid! Clearly the staff don't care about good service. REPLY TO RESPONSE. We were asked if we would like our food "heated up" not replaced/new/fresh. I suggest you get new probs as they seem to be broken. Another member of staff did not come to explain about the desserts, we stopped her as she walked by. I appreciate your response, but please do not respond with dishonesty.

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Chanelle Buxton . 2024-11-18

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Very poor experience this afternoon. We had a table booked for 15 people at 2pm, arrived and took our seats, the place looked empty. After ordering drinks at the bar no mention of issues with the kitchen. When we went to order food, we were told they weren't taking food orders at the moment. No phone call before hand or mention from any staff when we walked in. When they did start to take more food orders at about 3.15pm there was a wait of over an hour. Bickering behind the bar between the staff. Won't be coming back again. Waste of space and time.

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Matt Peace . 2024-11-17

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(posting for somebody that had troubles getting here) Came in today and was disappointed Sarah isn't here anymore? She was attentive, amazing hard working and very accommodating and polite. She was what made the Stag and Hounds special where did she go? Place would be busier if she was still there and I bet wherever she is now is busy and in good hands.

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Keith Smith . 2024-11-17

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Glad to hear that the new manager was “temp” he has no people skills. Wouldn’t even say ‘Hello’ when we walked into the pub. I have visited this pub before when Sarah was the manager and always had a warm welcome the staff seemed happy and motivated then. I returned on the basis of that good experience and I have been bitterly disappointed since.

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Adam Newman . 2024-11-16

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Lovely food, staff were also wonderful

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Tasha Comer . 2024-11-10

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Great place to go for good value pub grub! Staff were excellent, couldn't do enough for us. Would definitely visit again!! Good job guys

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Georgia-May Ebbitt . 2024-11-10

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Update, the pub is now under temporary management yet again.. and to top things off they've now got a EHO rating of two stars!! I wouldn't ever try this place again, it used to be a amazing pub back when Paul ran it

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lynette jordan . 2024-11-09

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A lovely place out, stop off whilst coming from the airport. Like other marstons pubs got nice food, like the ultimate chicken burger.

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Richard Green . 2024-11-09

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Brilliant food. Lovely manager. Great improvements

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E Handy . 2024-11-08

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Shocking establishment, I used to visit this place many years ago and it used to be a gold mine! Now it’s dilapidated and dirty, business is most certainly NOT booming and the management have quite clearly driven this once bustling pub into an empty shell. My food was awful, my chips was over done with black bits on so clearly the oil isn’t being regularly changed. My lemonade just tasted like soda despite asking for it to be changed I was just given the same, and to top it all of my well done sirloin was cold and pink still in the middle!! The staff was miserable, no check back was done and my table wasn’t cleared.. the floors was filthy old food all over and under the booths and as for the toilets well I won’t even go there. It’s overpriced for what you get and would never return again, next time I drive past I would not be surprised to see a block of flats replacing this once happy place..

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Lionel Blair . 2024-11-07

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Ordered a vegan burger and was served a steak.

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Emily Anne . 2024-11-07

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Stop in on my way past the staff were great very friendly and professional the food was great made with care very good service would recommend popping in

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matthew durbin . 2024-11-02

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A very poor Sunday roast which was especially sad as it was a special day out for Mum-in-Law. The potatoes were hard and a very poor selection of vegetables - two carrots! Not wishing to make a fuss in front of Mum-in-Law, I contacted the pub when we returned home. (My husband did try at the time discreetly, but the waitress walked away whilst he was talking). They offered a complimentary meal in the future, but I explained we lived too far away to take them up on this offer. Trying to be fair, I asked for a refund for just one meal instead of three. After an initial response and several emails from myself - nothing. So disappointing and very poor customer care. Would definitely not recommend this place.

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Elizabeth Chard . 2024-10-25

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