St Thomas' Hospital in Lambeth

Worst ever, I am currently here with my wife, she obviously having a stroke and the receptionist noticed that, she referred us to a neurologist and it has been 50 minutes with no action, we are where the doctors are and 8 of them are now setting, chatting and laughing and not even a single one or a nurse offered to see her or check if she is ok. Will definitely escalate this

3 GPs, more than 40 active patients, waiting time 3 hours so far. Each patient went in and came out 5-15 mins later. Each GP was available again 45 mins after their last patient left… Well done

These redundancies are wrong. This has NOT. Been on the news. Why not? It really should be! 90 people removed from their jobs They have to make cuts. Ok. But. 90 jobs gone from Projects and 6 saves. These people repair and improve the working conditions for these wards. They operate fire safety. Toilets. Plumbing , Lifts. Walkways. Signage. Roof insulation, Electrical fails, construction, nurse calls, neonatel lights, incubators, Updating to CQC Standards. Updating on old stuff for new. So no more Grenfell mistakes. So once they’ve gone they will employ agencies to cover the shortage. This will be an additional cost. There will be shortages. They have to stream line, understood, but P & O ferries pop up as an example. Yes. Doctors and nurses demanding more Money. Has to come from somewhere. Yes. But this is One example. Engineering next. The foundation that the nurses and doctors operate from is in danger. NHS keep a lot quiet. Wake up people!!

Went to St thomases to get my finger sorted and they did a good job wanted to say Thankyou to the plastic surgeon that dealt with me much better experience then what I had at another hospital, thankyou

What a great hospital ! Arrived at 5.20 pm with my sister in law who'd tripped over a protruding kerb on Concert Hall approach. We were seen immediately at Triage and then straight to the Urgent Care Unit where again assessed immediately. By 7.15 she had been xrayed twice and had her dislocated shoulder put back in place, had a letter printed off for her local hospital and given pain relief advice. Can honestly say every member of staff who helped her was outstanding.

About 2 years ago I have referred myself to St Thomas's for my first pregnancy started up really well with my antenatal care, though I had a first midwife whose English wasn't great and I literally had to help her spell out Hazelnut (as that is one of my allergens) and that worried me a bit that how can I trust myself with her if her communication is not that great. Having said that continued well after that until I was about 27 weeks pregnant and we were relocating overseas and I been literally begging the midwife to sort out my files so I can take that with me. As the badger app isn't enough for the overseas hospital they promised they will do it. And they never did. Left the UK and then the chaos started they were calling me several times that why I don't turn up for my appointments. It was no note on my file to say that I left the country. Don't even get me started on having to ask for my scan results blood tests and other things they have done for me they just refused to do that. (GDPR protection crap was their excuse) the overseas hospital was sressing me out they wanted my paperwork these guys were refusing. To a degree I had to threaten them with hospital obudsman that I am legally allowed to have my results. I was past from piller to poll I have been rudely cut phone calls because I was losing it that nobody wanted to help. WORSE HOSPITAL EVER.

I recently had an experience at the Early Pregnancy Unit at St. Thomas’ Hospital, and I cannot speak highly enough about the care I received. From the moment I walked in, every single employee was exceptionally kind, compassionate, and professional. The nurses, doctors, and reception staff all went above and beyond to make me feel supported and at ease during what can be a challenging time. Their level of care, both medically and emotionally, was truly outstanding. They took the time to listen to my concerns, answer all my questions, and made sure I felt comfortable every step of the way. I was treated with such respect and empathy, and it was clear that everyone in the unit genuinely cared about my well-being. The team created a warm and welcoming atmosphere that made a huge difference in my experience. I am so grateful for their dedication and would highly recommend the Early Pregnancy Unit at St. Thomas’ to anyone in need of care. The kindness and professionalism of the staff made all the difference, and I cannot thank them enough!

I was on vacation and my baby got sick at 3am, I arrived at this hospital that has a children's area because it was close to the hotel, and everything was super good, the care was excellent, super friendly and professional, always explaining everything to us 100% recommended We were foreigners from Mexico and they never questioned anything financially or anything about the insurance, it was free of charge since my baby had nothing serious.

Only come to A&E if you're having a cardiac arrest. And if you have a defibrillator at home, don't bother coming in for that either as long as some as applied the patches —you'll have a better chance of surviving on your own

I had an appointment today with Lung Function at St. Thomas's Hospital. I was met by a lovely lady by the name of Krushilla(hopefully I have spelt that correctly- apologies if I haven't)! She was the most friendliest, professional, calm individual I have ever had the pleasure of meeting! She turned what was going to be a very anxious day, into a very reassuring day! She was extremely thorough in explaining a rather lengthy process, and double checked everything with me so that I understood what was expected of me. She answered all my anxious based questions with a very professional and calm approach! Thank you for your time today Krushilla! I am very grateful. ☺️🙏

We went to St.Thomas Hospital in London for a cardiology appointment for our son. The consultant Dr. Hazel Turner was brilliant ! very empathetic and caring person . Listen to our son's and our concerns regarding to his health issues, gave clear plans for the next steps.Definitely an asset for NHS!. Thank you so much Dr.Turner!😊

I had to undergo a surgery for bowel cancer. It was supposed to be a relatively routine procedure, albeit not minor. It turned in a 2 years and counting ordeal of 5 surgery, life long terrible consequences and probably a permanent disability. Every single surgery done here had complications. Every surgery get delayed or cancelled last minute, forcing me to re organise my job, my work related flights and the flights of family members that come to stay with me. I have totally lost confidence in them and I only wish I died on the first surgery.

What a beautiful hospital with lovely caring staff. Had a operation here in july 2024 and it all went well. There were a few patient's/visitor's walking and looking lost and the staff stopped and asked if they needed any help all the time while I was waiting

We were unfortunate enough to have to take our son to the doctor over the holidays. They recommended this hospital to us and I have to say that they are super professional, fast, when it comes to the emergency unit, and super friendly with the children :) We presented the EU health care card and without problem.

Can’t fault this hospital at all. My mum was in over 2 weeks and the staff were incredible. Very caring and supportive. The hospital and the toilets were very clean too.

Easy to find departments. Seen early before appointment time. Helpful staff.

Great care at this hospital, the elevator system is horrendous as you are usually waiting forever for a lift which could cause you to be late for an appointment, but other than that everything else is good

Amazing hospital amazing staff and doctors how they help me safe my life when my local hospital can’t fix me in 4 year and you did it in 2 day that’s amazing ever since your hospital made me feel better I have feel amazing you got rid of my pain because you listened and did your amazing job thank you. Food good especially chicken! Nurses are fantastic and so so nice and I can’t say thank you enough! Doctors are amazing because they listen and care about your patience! Hospital is very clean! And tidy!

I was on a pre-op assessment test for my upcoming cancer op. Appallingly Nurse C. Pombo forgot to measure my height, weight and take blood pressure, Pre op assessment team called me up next day to come in for tests. This was because they forgot to measure my height, weight and blood pressure, These so called “nurses” made a cancer patient to travel across London in the rush our because they are forgetful. Apparently this keeps slipping their mind. They have no concern about the patient time, job or health.

All the word doctors don’t anything they keeping for nothing my child has been pinshtion in 8 yers they don’t doing anything 1 meeds 4 hours Bol shiest

I was sent by 111 to the hospital due to my high blood pressure; 185/107. P-69. When I told the receptionist who sent me there and the reason why I went there, she said it's best to deer my GP. It was Sunday and my gp was aware of it because I sent an email to the doctors in the clinic telling them about it. I was told to take the whole tablet of Nebivolol which I did but my bp remained high. When I rang 111 because my BP has never decreased even after taking my medicine, I was advised to go to the hospital. The receptionist then told me to see my GP on Monday. However, as it was high, she said she would take it again after 20 mins. which she did. Then she told me that my bp had gone down -134/???.I was also very pleased because my headache has subsided though the pain behind my neck hasn't. When I got home, I checked my BP and it was 168/99 P- 80. She lied to get rid of me. I didn't even like going to the hospital for fear of getting more ill. Her name was Marianna in the reception at St Thomas Hospital. When I saw the reading in my BP monitor, I was dismayed. Why lie to a woman of 79years old who went alone to a hospital at 4:00 am to be treated? She made an appointment for me anyway to be seen by the hospital GP in the afternoon. Would you treat an old woman that way?I won't!

My friend became unwell during a day out in London. We we're ambulanced to St Thomas's a&e. Èveryone was so kind and the treatment my friend received was outstanding. Excellent staff in a very busy hospital. Nothing was too much trouble 👏👏

They looked after me very well. I like it there.

Came in at 7.30 pm I am still here waitinf for a blood test and to know why I feel so sick and it is 2 am. Speechless Please re-consider if visiting this hospital

Friendly, helpful staff. Relatively easy to find your way around.

Best hospital I’ve received treatment at. After originally being misdiagnosed at another hospital resulting in me nearly loosing my finger, I finally got transferred here and I couldn’t thank this hospital enough! Everyone made my traumatic experience slightly better by how caring, friendly and accommodating they were. Special thank you to the plastic surgery surgeon who came to A&E and basically saved my finger and also the nurses on the plastic surgery ward who made me feel better. The views from this hospital over London also really cheered me up when I was feeling very poorly.

Very pleasant experience with Dr Iqra, who explained everything in simple terms and was extremely patient with me. Kudos to her and the whole staff for treating patients back-to-back despite a packed waiting room - they truly took great care of everyone. I was very grateful for Dr Iqra’s help and would definitely recommend her for any issues around fever and cold/flu symptoms!

A huge thank you to the team that helped look after and check my grandma was ok after she has an escalator fall. I know I’m missing a couple of names from the team that helped but Sophie, Bruno (your skin work was magical - these wounds are healing so well) , Stuart 🙏 you were all incredible! Thank you so much!

Came to the A&e they sent me to a gp place where i waited 3 hours to see the doctor who took like a minute to examine and prescribed steroids antibiotics and other things, went to the pharmacy which they told me the waiting time is up to Minutes and after an hour they tols me the doctor has prescribed wrong dosage therefore they cannot give me the medication. After the pharmacist went to talk to the doctor and came back its been almost an hour since 🤣🤣🤣

Brilliant service 👏 credit to the NHS

I was having an asthma attack and the personnel made me feel quite invalidated. I understand that the nhs is overwhelmed however they did not take me seriously nor did they believe my symptoms. I decided to discharge myself and go to a different doctor because I felt very uncomfortable. Many of the doctors were lovely but it was particularly the people at the front desk that made me feel uncomfortable.

You will not get better care anywhere else in the country. Period. The Alan Apley ward in particular have been spectacular, always very attentive, quick, friendly and responsive to any sudden issues. The work the whole team does is truly fantastic, thank you on behalf of both myself and my family!

St. Thomas's Hospital has a dedicated and compassionate staff that provides exceptional care to its patients. We are fortunate to have access to free medical care in our country.

My wife gave birth to our baby a few days ago and we would like to say a big thank you to every member in the maternity and postnatal ward, in particular Ana, Aroosa, Dr. Mya, Anastasia, Libby, Beatrice, Morsal and many others who have helped us in the amazing journey. Every member has been super friendly, helpful, professional, knowledgeable and passionate in what they are doing. Our experience has surpassed our expectation and ye.. there might be delays and minor things here and there, but come on, remember it is a public service! I will definitely recommend it to any parents-to-be.

Went there because our son got sick with fever up to 40, 6hrs before flight departure. We got instant care by pretty nice and kind personnel. Would give more than 5 stars if possible

Amazing hospital wonderful people and wonderful care.

Astounding care delivered by the team at St Guy's & Thomas'. The experience of A & E is one which not many dwell upon but the delivery of treatment which was provided by the strongly proficient A&E team left me fully satisfied and well pleased. In the midst of an Emergency situation one relies on those around them, I am glad to say that the care provided can be fully trusted with confidence. Patient: Rodica Pop Premises: St Thomas' A&E

Unprofessional staff at GP . After a long wait (3 h ) in just 5 min doctor prescribed antibiotics without taking a blood or urine test . Just checked my blood pressure and temperature. Honestly, they taking patients with no care at all . Avoid ! I wish I can give 0 Star !!!!

I cannot fault the amazing care I received from the medical staff in hand trauma clinic and day surgery and occupational hand therapy, all the staff were friendly, kind, caring and generally amazing. HOWEVER I found the reception staff in hand therapy rather rude and unfriendly, did not welcome with a "hello" or "how can I help you" just a stare and no smile and unhelpful when trying to book a convenient time for my next appointment. Being a medical administrator I think the attitude of these front line staff is very important

I went to the hospital because I suddenly developed tonsillitis while traveling. If you wait a very long time, what you will receive is not a medical examination, but registration documents. Afterwards, you may have to wait a long time to receive treatment. My fever has been rising to 40 degrees for 4 days, so I wanted to get an injection, but I couldn't get an injection, so I had to take medicine and see if I could get better slowly. The good thing about treatment is that they provide Korean interpretation service! Anyway, UK medical expenses are treated as free for travelers as well. But I bought about 3 for 40,000 won.

Amazing hospital A&E we when on weekend with my sister when darent valley hospital didn’t help at all told us she was well and blood was good and left my sister in pain told us to go home but she was getting worse the next day so we had to travel on train at night on weekend to St Thomas hospital and this hospital was amazing I wish I could have gave it 100 stars because when we got to this hospital they told use my sister had serious infection that was spreading they couldn’t believe darent valley hospital didn’t see it or didn’t do everything my sister is 26 years old the doctor and nurse was amazing with her Thank you st Thomas hospital

Elizabeth the GP was lovely and very helpful and kind. She made sure I was back on my way, and was a barrel of laughs all at the same time.

5 Stars - nothing is too much for St Thomas's staff, they put their heart into everything they do to make us well again.

After undergoing surgery in France, I had a suprapubic catheter that needed removal with a prescription from a urologist. When I went to the hospital, they told me it would be done after my antibiotics treatment. I returned as instructed, but after seeing two doctors and a urologist, none wanted to take responsibility for removing it. They directed me to my GP, who then directed me back to the hospital, creating an indefinite loop. Ultimately, I had to take an expensive train to France the next day for a 15-minute appointment to remove the catheter. It's frustrating that no one in the NHS was willing to take responsibility for this simple procedure, especially since a nurse could have done it. I question why we pay for the NHS if we can't access healthcare when we need it. Having a catheter piercing through the belly and bladder is a high risk for infection and complications. Everyone agreed it needed removal, but no one stepped up to do it. It's a shame because I was optimistic about having it done at such a renowned hospital. However, I must say that the on-site organization seems good, and the staff are nice.

The best hospital I have ever visited and been in an as a patient. All the staff and consultants are so professional and also very kind and reassuring. Their care was outstanding. If I could give more stars I would double them. Thank you St Thomas’s

Amazing staff in triage, majors and admissions. So devoted to helping patients feel as comfortable as possible while in hospital.

Amazing! First of all, the receptionists at the maternity unit need to be a lot more friendlier and welcoming. Everytime I’ve gone there, they have always been a bit cold, blunt and rude which I don’t like considering the fact I’m in pain. Anyway, the MIDWIVES, were amazing. Particularly Sophie, Rea and Suki. I just want to thank them in particular because they were so patient and kind with me. Even the other midwives i saw briefly, Shekilah - so warm and kind. The rooms were amazing and I just really am thankful for you all. You really made my birthing experience a good one :)

For me it is the best hospital in London, they are kind, polite, helpful, excellent professionals, empathetic. I had to have gallbladder surgery and they explained it to me in detail. At no point was I treated badly because I wasn't British. Quite the opposite. They managed to so kindly minimize my tension and reassure me. I can't thank them enough and I hope other hospitals learn from them. My daughter can accompany me all the time to help me with English and at a difficult moment the very responsible doctor asked for a translator because there were very technical words and she wanted to make sure everything was clear. My sister may be in the room waiting. Thank you very much to ALL employees

A lovely hospital in the centre of London. Providing care for the city.

We went to the St. Thomas hospital A&E yesterday to get our mother treated for her an injury in her wrist, we were attended by Dr. Chad Parkes who first made our mother feel comfortable who was screaming with pain and then gave her right treatment and advise. Highly appreciate the time and attention doctor dedicated to listen to our mother patiently and diagnose her properly before starting the treatment. There was no haste at all and it was amazing to see that all the staff and the doctor were available to answer our endless questions. Thank you so much for the needed support!

Thank you to Donna, Fatima and Alex at Registration All wonderful and kind hearted people, made me leave the A&E with a smile today, God bless you all ~Mathew~ the smartly dressed one ;)

Very good, the medical staff are very polite and friendly. I don't speak much English, but the doctor patiently talked to me over and over again, making sure I understood before letting me leave. Now that I'm home, I feel better. I feel more at ease.

Although I've forgiven what this hospitals' doctors and nurses done to me I still want to write about it. What happened in the A&E department could be characterised nothing short of torture. Should such cases have any attention it would be absolutely outrageous for everyone. I've complained many times to their complaints department and health ombudsmen. Calling, e-mailing and even visiting hospital in person. Just one clear response: ignore. Natasha Beckett and Khan Mansoor from complaints department were in touch with me, and received my complaint. It took me years to overcome the disease and especially the consequences of misconduct and negligence. It is totally naive to hope that my case in this hospital was exclusive and no one suffered ever since or before in a similar way or circumstances. After re-evaluating my memories countless times, it is clear to me: that is their modus operandi. Regardless of anything I hope this rotten system will be dismantled and such deeply cynical, cruel and ignorant 'doctors 'and 'nurses' would be re-educated to become qualified to be close to vulnerable patients. If that's even possible.. With all of that I understand that there should be lots of doctors worthy of their name in this hospital. May be even the majority. However, there were many of them in the wards at the time of the incident. Not a single one of them tried to stop that, when I addressed them and asked for help.

Not what I expected. Disappointed. Never again. Lots of specialist staff great. BUT employ someone with experience of x to run group. Activity something from total boredom and overactive minds with nothing else to think of or do. And dedicated ward You need dedicated ward for accs. Do t mix with medical patients. It left me traumatised. Went to chapel. Saw chaplain. Still rejected from hospital. I'm 4foot 9inch. six security and nurse escorted me out. Really was that necessary?

Great tertiary referral centre for many specialties . Located in Central location with many public transport options .Great patient Care .

I gave birth at St Thomas' Hospital 2 days ago and had an exceptional experience. The maternity staff were incredibly helpful, and the team of midwives and the anesthesiologist were amazing. Their professionalism and care made a significant difference during my stay. I am deeply grateful for their support and would highly recommend St Thomas' Hospital for maternity care especially Heidi Beaven who delivered our newborn and Kate who covered the earlier shift. I am so very grateful that we switched from the Royal London!

Waited 6hrs (arrived at 2.30 left at 8.15 on the 6th to recieve antibiotics and was told to come on the 7th because the team I needed to see left at 5pm. The receptionist at the gp area is rude and spend her time playing with her hair and nails. One doctor says one thing then makes you wait and 3 hrs later another doctors saying something completely different. Also. 3hrs wait for a discharge letter??

I gave birth in March this year and had a negative experience in the Labour Ward at St Thomas’. I had a smooth, low risk, easy pregnancy and hoped for a vaginal delivery. I was very fit and well, but when I was over a week past due I was induced. I had a mean midwife who denied me pain relief apart from some paracetamol during my 9 hours of strong contractions. No gas or epidural though I asked and my partner asked for me. The midwives and doctors kept asking questions and demanding answers while I was debilitated with pain. I could hardly think let alone respond. They wouldn’t wait to speak to me in between contractions. After 9 hours I became distressed and baby got distressed, so they suggested a caesarean. During the operation the surgeon carelessly cut my bowel which then required internal stitches. I was left in extreme pain for over two months after birth making it very hard for me to look after my baby and to breastfeed. I haven’t received a satisfactory explanation for how this could have and why this happened to me nor an apology. My experience in the postnatal clinic was good. I received empathy and care from the midwives there.

Currently in the pharmacy . About 50 people waiting . Told about 1 hour + wait . Elderly people standing. Poor admin . Simple prescription medications such as standard eye drops could be given out at the clinic . They do this at my local hosipital in Exeter . Just inefficient

Very nice and clean, staff was very friendly and helpful.

Outstanding hospital ! Really nice staff and kind doctors, who really care about patients. Thank you

I was on the acute admissions ward for almost 2 weeks, despite it being meant for no more than 48 hours. But honestly the nurses on this ward were largely absolutely incredible; the most kind caring people. Despite not being mental health specialists, the nurses here had a greater understanding of mental health than most mental health nurses on specialist wards. I have never felt more understood by health care professionals. I must say some of the agency mental health nurses were SO bad, but the nurses that actually worked for St Thomas' were outstanding.

Outstanding care. Delivered my first baby here and everything has been truly perfect, could not have dreamt of more caring and professional staff.

Recently I had the opportunity to be in the hospital at the cardiology ward. I would like to thank all the employees who took care of the room and the nurses - nurses, doctors and everyone who works there for the very nice medical care 😃 Recently I had the opportunity to be in the hospital at the cardiology ward. I would like to thank all the employees who took care of the room and the nurses - nurses, doctors and everyone who works there for the very nice medical care 😃

I went in for surgery and was Abit worried at first because other hospital experiences but I was actually surprised at how amazing the staff are, they were all kind and made me feel safe and at ease. I wish this was my local hospital they are truly amazing.

One of the worst Hospitals I have ever been to in my entire life, more than 5 hours of waiting and even though it was an EMERGENCY I do not recommend it to anyone. It is better to die in the street....

Always very good and professional help provided.

Very bad. Blood centre . St Thomas . Not get service and staff very unhelpful. Arrogant. ..

A famous & modern hospital in the heart of London

I had to go there for emergency surgery and it was the best nurses there i got sent there from prue hospital in a and e

I gave this 5 stars because I thought they showed a good level of care. But after my last visit edited it to 1 as I realized they are just like every other hospital in London and don't want to diagnose incase they have to treat. Our NHS is years behind most developed country's.

My experience at the Haemophilia clinic in St Thomas Hospital was LESS than satisfactory. Despite arriving promptly for my 9:30 am appointment (even 10 mins earlier), I ended up waiting until 11.30 am to be seen, a delay of 2 hours. This extensive wait was frustrating, especially considering no one informed me about the extended waiting time. While I can tolerate minor delays, waiting for an hour and a half seems excessive and defeats the purpose of having an appointed time. Ridiculous!

from the moment i stepped into A&E (actually i was wheeled in lol) i felt so well taken care of. the doctors, nurses, technologists, porters, surgeons, staff and students really put their hearts into trying to help people ❤️‍🩹 since then i've been receiving hydrotherapy here too with the best physiotherapists who are so nice and good at what they do 🥺 i got big love for st. tommy's 🫶

I west 2 hours for calling to do appointment a ultrasound scan I’m waiting in the cue after one hour they answer to me one man and he said I think is not our apartment and he transferred me a other apartment and then answered me one man he said why the send to you here is not our apartments and he said sorry about that I need to transfer you again to first apartment and I restart again from zero in the list waiting number 17 I waiting more one hour so totally more then 2 hours whine number first call is cut 😡 all that one for make a appointment for neck scan 😡😡😡😡😡

Outstanding hospital, I’ve had some bad experiences so always apprehensive about going to hospital but I had to go for an MRI and the doctors had all the time in the world for me, my questions no matter how daft and where extremely accommodating - going above and beyond for me to give me as much peace of mind as possible. This is the same hospital that my Grandad flat lined at after a major heart attack but they somehow managed to bring him back to life for him to live many many more years and to still be with us today. They’re doing gods work here, we are so blessed to have them in our times of need. Thank you all for what you do on a daily basis.

Great experience from start to finish. Staff though very busy were courteous and helpful. Variety of nutritious and tasty meals.

An amazing team, very knowledgeable and very professional and caring

I’m not the one to do reviews. But today I need to give you nhs a five star. I attended Accident emergency 3rd time this week but today. I got seen within 7mins. My cough has been having me so down. You guys placed me into a room and had a doctor helping me out. I would like to say thank you to everyone for your help today. Monday I have to send some form of sweetie treats or just send Krispy Kreme’s to the ward. But thanks again even though I’m still here lol 💜💜💜

I had the genetics tests done, which are the genes, which are supposed to be done at least in a month. It has been since 1/15, and until now I have not gone and spoke to them once, and they told me that the laboratory is under pressure, and so far they have not seen anything, they say, wait.

Incredible service from all staff. Thank you

They say it's a really excellent hospital!! But absolutely excellent!! It's amazing how doctors in the emergency room have to go and Google your symptoms!!! Are we joking !!! I have never seen anything like it, truly third world!! Then when you ask the nurses for help, they look at you as if they were buying you a ticket to the amusement park!! I have witnessed all this more than many times. Don't mess with human life!! And if you continue like this, it tells me that you are really in a bad way... Change jobs and you'll make a better impression!!

hello my partner's father is hospitalized at the Saint Thomas hospital oncology department. He has throat cancer and needs surgery. the surgeon asks for his fees before the operation €2430 and does not want to provide my companion with a quote or a document showing his fees. This document is necessary for me to release the funds in France.

Excellent care in SDEC today Soecial thanks to Dr Charlie Picton who looked after our son & all the staff who helped to care for him

When you wait 5 hours in the A&E, spend another 5 in a room in the A&E department and you finally get transferred to a room.. where you’re likely to get a secondary infection. Incredible.

The nursing team in the fracture clinic are all wonderful! Thank you so much.

A word of gratitude to ENP Claudia K. who treated my scratches after I fell from a motorbike. Great attitude and skill! Thanks to all the staff too for the help.

Maternity staff was so lovely my whole experience was really good definitely recommend

Thanks for displaying the pictures and names of Palestinian children murdered and injured in Gaza.

Loved my experience at St Thomas labour ward. I was there for a while and dealt with multiple people from the midwife and doctor team: ALL of them were extremely helpful, caring and knowledgeable. They have always put me at ease and helped through a very slow and difficult labour. Nadia S., Louise G., Kate Elizabeth M., Laura F., Alok A. have all been amazing, I can't thank them enough. Special thank you to Nadia S. who was amazing both while caring for me mid-labour, and who came in to check on me and helped with great advice on looking after the baby in the first few days.

The reception staff and nurses in the maternity ward are outrageously rude. Instead of being warm, friendly and helpful to new mothers, they are blatantly rude. Shouting to new mothers is unacceptable. Reception staff are equally rude and unhelpful to visitors.

Hospital busy but staff all lovely and very happy to help. Lovely views around the grounds of you need some air

Had my baby a year ago at st Thomas's, I still tear up from anger and sadness when I think of that. My waters broke before labour started. On the phone they said to come in and I'd be induced, went in after 5 hours was sent home for another 24hrs to see if labour would start, came back under the same premise 24hours later waited, honestly 14hours (given an examination room at 2 am to lay down) to get checked in. Another 12 hours later a c section was recommended and done. The post natal ward was boiling with staff that couldn't be fussed with checking a new mum and baby and just berated you for everything. I will never set foot in that place again. Seems good if your birth goes 100% to plan but traumatic if it doesn't.

Disgusting place! They will let you die but not going to come and help! They should be ashamed of themselves. People with severe pain, stabbed or bleeding, are waiting for more than 8hrs to be seen and staff is acting arrogantly on top of that..... this place should be shut down! It does more bad than good!

This place can make you more sick than helping you. I have no idea how people who work here look themselves in the mirror. Nothing gets done around here It's a complete chaos and mess and no one knows what they are doing. Staff is horrible and completely uncapable and incompetent and treat people like dogs. This place is shame for Earth and humanity and it shouldn't exist! Shame on you! Shame on you!!!

Avoid!! Avoid!!! Avoid!!! Even one star Is a lot for this "hospital"!! The waiting time for the emergency is 6 to 7 hours at best. People throwing up, coughing blood and no one cares... left to wait in the waiting room for 8 hours some of them. I had to wait for 7hrs with a severe pain and it was one of the worst night in my entire life!!! Disgrace to humanity!

Had to come here as I had a slight problem with my heart, I explained to the triage nurse that I couldn't come on the day my doctor sent me as I was suffering from avian flu and a chest infection, she said I SHOULD of attended as something might have happened, I told her ' your sign outside said if you have flu symptoms you should not attend the hospital ' she cut me such a filthy look, she should know that avian flu is highly contagious and can be passed on very easily and quickly. This nurse needs a lesson in manners and should know her job. The staff in the heart suite were brilliant and very helpful, shame the triage nurse wasn't !

Maternity care is so amazing! The midwife team is extremely supportive, helpful and patient. We had a wonderful experience there

I am so grateful that this hospital has shared the support for the children in Palestine and demanded a ceasefire. so thank you so much

Ενας φορέας υγείας, ένας φορέας που σώζει ζωές και λέει όχι στον πόλεμο και όχι στο να χαθούν αθώες ζωές δεν μπορεί παρά να είναι ένα υπέροχο νοσοκομείο με υπέροχη διοίκηση 🙏👏 Ευχαριστούμε που δίνεται φώς σε αυτές τις σκοτεινές μέρες. Αν ζούσα Λονδίνο θα δούλευα για εσάς εθελοντικά 🙏 Εύχομαι να συνεχίσετε το υπέροχο έργο σας!

Thank you St Thomas Hospital❤️🥺 St Thomas Hospital put the leaders of Britain to shame and demanded for something which they couldn't. CEASEFIRE. As a Pakistani born and raised in London thank you to the NHS for your service and for treating us and calling for a permanent cease fire. Thank you 🇬🇧❤️🇵🇸