Squires Restaurant in Forest Heath

We really enjoyed our food at the restaurant. We had dinner and breakfast here. The evening meal had a nice choice for both adults and children. The food was really tasty and the service was great. The children’s menu was great value, the main menu was pricey, I would say it was worth it. The breakfast was included in our hotel stay so I would say excellent value for money and really great selection of food cooked to order as well as a great continental selection.

Went for Sunday lunch with a friend and everything was absolutely delicious. Not a thing I could fault about the food in any way. The only suggestion I could make would be to add some flavoured syrups for the coffee. Other than that it was more than enjoyable.

Amazing service and food. Went for Sunday lunch. Very attentive and friendly staff. Food was perfect and a generous amount. Thank you so much. Myself and my friend both had the roast beef and it was cooled to perfection. Beautiful location and comfy restaurant.

We dined here last year and found it pretty good. Sadly things have certainly gone downhill rapidly since then. Firstly, they demanded a £10 per person deposit to confirm a reservation, not required before. We were initially offered a very limited lunch menu, and on enquiry told there was no a la carte offering available. After pressing the head waiter/manager, he showed us a slightly larger bar menu, but then told us it was not allowed to order from both, i.e. starter from one, main course from another. Extraordinary !!!. My order, when it eventually arrived was poor and rather tepid for hot dishes. Service was painfully slow throughout. Finally we booked for 6, but one could not attend, so they still charged us £10 as a no show fee. This was all very disappointing as the hotel and garden are both very pleasant though the Squires dining room is rather drab and today a little chilly. I have to say that the restaurant was not customer friendly, so we will not be returning.

Really disappointing lunch. We drove from.Norwich to meet friends from Bedford. Lunch menu ridiculously limited, offered the bar menu but you weren't allowed to choose off both menus, so I wasn't allowed to choose a starter... customer was OK. Food was good but they like the Word No!!!! Long wait between courses !! Obviously dont need the business !

Lovely Sunday lunch to celebrate Father's Day. We went as 4 adults and had a delicious meal, Great options and I rang ahead to organise a Vegan option for me. Lovely setting and atmosphere, staff very friendly, professional and attentive. Not rushed at all so able to enjoy the meal and sit and chat afterwards. If table was needed there are plenty of places to sit and chat.

I can't really complain about the food. It was decent. Had an interesting watercress soup to start which had yoghurt added to it which tasted strange and lowered the temperature too much. I followed this with a fillet steak...thus was ok. However the worst thing was the prices. 42 pounds for a small fillet steal with having to pay extra for french fries is excessive. I was pleased to notice that they had improved the piped music. Can't really complain about the food but my bill ( eating alone) was over £ 50 which is excessive for what was on offer. There is much better value to be had elsewhere

Excellent service but below average food for the price. The scallops hadn't been cleaned properly and were gritty,and the steak sandwich was boring - chips undercooked and the onion rings were sickly. Chicken was nice and the staff were very good.

Went for a romantic Saturday night dinner, can't fault the atmosphere and staff here with a decent choice of food from both the bar and a la carte menu. We ordered both starters and mains from the a la carte menu, and the presentation and quality of the food was great. The composition of the plates seemed confused at times, with a traditional mini pork pie in a stock-based gravy served with tangy balsamic glaze and apple compote, there was also a warm game-based starter served with a frozen pea puree which was jarring. Although the quality and skill was evident you didn't get a lot for you money and would recommend 2 sides per person to accompany a main dish if you want to avoid a trip to McDonalds on the way home. £100 for 2 starters, 2 mains, 1 side of chips and 2 non-alcoholic drinks, we didn't order a dessert and instead picked one up on the way home from Waitrose. Didn't seem to compare well to other AA rosette restaurants we have visited.

Are while staying at the hotel. Really attentive staff and a good selection on the menu only suggestion might be another fish option but what we had was good and breakfast was good the filling day.

Great place for catch up with friend the staff were absolutely lovely and so helpful we were never hurried and were able to spend a long lunch catching up . The food was delicious and a very interesting varied menu a lovely experience.

Initial glance at the menu as a pair of vegetarians wasn't promising in terms of options. However, the Maitre d and especially the waitress (Roxanna) were amazing - attentive, knowledgeable, kind and gracious. This made the food (which was very good) excellent. Thanks for a lovely dining experience!

Restaurant visited many times but alas the standard has not kept up with either the aspirations nor the prices. On three recent visits, my food has been devoid of taste. Dishes which claim to have something spicy just don’t. Horeseradish an example in the beef sandwiches and the burgers. Bland beyond acceptability. Recent example is the KFC style cauliflower. Good concept, poor execution. Very greasy (and kfc may be many things, but rarely this). A pasta dish with crab had a couple of bits of shell for show, but the crab meat conspicuous by its absence. Dish tasted of plain noodles only. Service remains generally good with pleasant and delightful staff. Prices, as everywhere, have increased but seemingly here more than in many other places. Overall, a good place going steadily in the wrong direction.

My husband and I have had some very lovely lunchtime breaks at Bedford lodge over the past years .I took a friend of mine there last week ( July 26 ) we called in for a light lunch but were not greeted warmly and told to ‘sit down’.We awaited a menu but the waitress did not reappear .when she did she asked what we wanted to eat .When we said we were waiting for the menu she looked distinctly disgruntled . When our order came, food wise it was ok .it was just the demeanour of the staff that was disappointing .I couldn’t even raise a smile from the rather dour waiter who took payment at the conclusion of our meal. This was in complete contrast to my previous experience at Bedford Lodge . I shall hope for better service next time.

Terrible starters. Service from a blonde waitress was interesting. Didn’t know anything about the menu.

Went here for a celebratory meal as we wanted somewhere a bit special and was certainly not disappointed, restaurant is lovely with a really nice atmosphere and staff are very friendly, you are spoilt for choice as you have 2 menus to choose from! And as for the food it was stunning in both presentation and taste, we will most definitely be back.

Service was so bad. They couldn’t wait to get you out of there and was asked the same thing by different waitresses repeatedly. My friend had questions about the food and they couldn’t answer the questions. I ordered a sirloin steak which was lovely apart from 40% of it was gristle. When I told the waitress she bluntly said sorry then asked my what I wanted for desert 😂 Such a shame as the restaurant was beautiful and had a lot of potential for a great night. Will not be going back, wish I went to Montaz instead.

£22 for a roast beef! 2 anaemic potatoes hardly roasted. 1 sliver if a slice of carrot And 1 sliver of a slice of parsnip NO greens offered either on the plate or as a side and the Gravy was so drenched with Thyme it took over the entire flavour if the plate! It was not a pleasant plate of food and dull to look at! I won’t eat here again as it’s not the first time the food has been poor! It’s not on charging a fortune for such rubbish! £12 service charge was dismissed for sure!!

The phot shown is out of date. The restaurant is much more stylish. Food good, staff excellent; helpful and knowledgeable.

Hotel needs major refurb and sacking of management. Rooms freezing. Food no better than a Little Chef. In fact LC is better as it’s cooked properly. This used to be a gem in Newmarket but now sadly it’s worse than the local Premier Inn. Eating in The Ormonde is probably wiser as at least expectations are met.

The only good thing to say was the serving staff for both dinner and breakfast did their best What the point in booking systems that are clearly in chaos. Treated rudely by bar staff who refused to serve us a drink as we were 30 minutes early for our table-told to go wait in reception My mackerel was akin to rubber ,my daughter salmon was Tesco quality and very lonely on its plate with some disgusting green butter tasting sludge smeared next to it My husband choice from the bar menu was ok-clearly pub food is the forte ?? Hadn’t finished our meal when staff were dismantling tables around us to prepare for breakfast Didn’t feel like we could continue to dessert and coffee as we were clearly by now in the way Why book a 2030 table when you want your patrons to have left by 2130? Doke 2 days earlier about having a cake moment for our special birthday-didn’t feel able to even ask despite having the cake with me Breakfast even worse -waited 20mins for a table and then another 35 minutes for food Eggs Royale and Benedict cold served on cheap bap bread not the bread advertised Husband breakfast was meagre No table service once order in and a very sweet table clearer had clocked we were still waiting and enquired for us to then be served with cold food Coffee cold , toast -one slice of white and brown even though there were 3 of us I could go on but clearly it’s mute as it’s seems this establishment and the hotel are struggling to meet expectations Sadly the staff are not at fault and clearly deserved to work somewhere better than this very poor excuse of a hotel Lives on reputation of a past era or simply assumes it’s clientele are worth the effort

We have been here a few times now and have found it bit hit and miss, on this occasion however the food and service was much better. Food hot and we had not much of a wait either, friendly staff. All in all one of our better visits

The ambiance isn't great but that's more than made up for by super and intelligent service (thank you Roksana et al), an interesting menu with some great winter choices and a good range of wines available by the glass. OK my starter was rather, maybe...

Have eaten here a number if times over the last 2 years. The staff are always attentive and friendly and if that was the reason for the visit then I would give 5 stars. On this occasion the starters were tiny portions, I didn’t know...

Booked and prepaid for Christmas meal and when arrived found that it was a standard Sunday menu. We found the restaurant dark and totally lacking in atmosphere. We were a party of 5 and were put onto an oblong table making the person at the...

We had an afternoon tea here and enjoyed it very much. They offer a clever assortment of sandwiches and teas in a beautiful setting...even the upholstery is lovely. The parking is badly limited, which is a problem because the hotel/restaurant isn't close to the town...

Excellent service. Excellent wine. Excellent Cooking. The menu has some very interesting innovative dishes which clearly indicate there is some serious culinary skills being applied in the kitchen. We tried the lime cured sea bass, nduja arancini and the avocado and edamame tacos to begin...

We really enjoyed our first visit here. It was a special treat for my retirement and I would thoroughly recommend this experience. The food was amazing and well presented. The staff were kind and friendly, we were not rushed in anyway to finish our experience...

I don't accept being busy as n excuse for poor service and undercooked food. I don't blame the serving staff whovwork hard, but it is dire. Over 50 mins wait. Toast cut into quarters and toased only on one side not acceptable. Actual food was...

All credit to the Chef who has a constructed an interesting menu and to those in the kitchen who produced our first rate lunch dishes. Excellent table staff. But it comes at a price. Perhaps being in Newmarket the hotel is able to charge London...

We had a large table booked for mothers day and were very excited to come here. Unfortunately it was one of the worst meals we've ever had, my partner and I ended up leaving it and eating when we got home which we have never...

We visited The Squires Restaurant for Sunday Lunch . We were so delighted with our experience! The lunch was absolutely delicious - an old fashioned Sunday lunch. The beef was outstanding , as were all the accompaniments. Service was super.

We arrived early for our Sunday lunch so went to the bar for a cocktail. The staff were all so friendly and accommodating, nothing was too much trouble. We were then advised our table was ready for Sunday Lunch. We’ve had many Sunday lunches (...

Siamo andati a pranzo, bel locale, tanto spazio, è anche hotel e spa con un parco annesso. Pranzo tipicamente inglese,...

Had our work Xmas party at the Bedford lodge today. I chose the vegan Xmas dinner and was surprised that it was just 2 roast potatoes, half a parsnip, broccoli, a small portion of carrot and swede, no main. Apparently they don’t do a main...

My husband and I had a made a dinner reservation for a joint birthday. Even when I made the reservation I wasn’t impressed with service. I was asked if it was for a birthday but then wasn’t asked who for etc. Tonight we were bypassed...

Came for our anniversary, booked for an evening meal on the Sunday. We were given the Sunday lunch menu. The food was indeed just heated up lunch leftovers. We were given a discount but it wasn't much of a celebration.

I am sending this email to advise you of what happened when we visited you last Sunday, as I have not heard anything from the hotel.We arrived at 12:15, my family sat down at a table outside and I walked into the restaurant to be greeted by a young lady. I told her my name and that my booking was for 12:30. She took me through to the bar. I took the drinks menu to my family on table 203 and then I went back to the bar and ordered some drinks, I brought my lager back with me and left the cocktails order with them, they were brought out at 12:45 ish.No one come to take our order for dinner, I then flagged over a young lad and explained our table was booked for 12:30 and we want to order. He went off and no one ever came.Tables were filing up and then more staff turned up to work the tables and we flagged another lady down and explained again to her that we had not ordered. So the order was finally placed after 13:00. The lady didn’t have a clue regarding the menu as we asked for one of the scallop starters to come with no animal products as my daughter is a vegetarian.Starters came out pretty quickly must have been 13:20 ish, there was confusion of which one had the meat removed, and one didn’t have the green sauce…. Anyhow we said don’t worry.. Then we order a second round of drinks and they are delivered by a young lad. Starter dishes left on the table until 14:00!I then walk off round the garden with my daughter hoping when I return the mains arrive, but no. My wife who is upset at this point goes into the bar and explains how we have been treated, and gives the staff the dinner voucher. She then explains we are going because we have waited an hour and half and the meal was a treat from my work because I worked all through lockdowns and it’s been so disappointing.She goes to pay for the drinks and the staff say keep the voucher and don’t worry about the drinks.She then walks off, very upset. No contact was made to sort this out.I want a refund on this voucher.Please contact me regarding this.

Very limited menu and rather expensive for the quality of food, which was average/poor. The duck main had unrendered fat and soggy skin (not really acceptable when you’re paying £30) , the salmon main was dry and salty (£25). The sticky toffee pudding was only just luke warm. I believe the head chef has left and the new one starts in November, so maybe it will improve?

Will not be visiting this hotel again. After complaining about undercooked chicken that was given to my son in the squires restaurant. The restaurant manager dealt with this badly and we left without finishing any of our food. We were not happy with the way this was investigated and handled. I then complained to the jury manger Emily who was v professional and understanding and requested the general manager to contact me. This was some 3 weeks ago and after chasing this I have heard nothing!!! Appauling customer service but after reading the other reviews on here it looks like a regular occurrence.

Booked for Sunday luch as we thought it would be a nice end to the morning going round racing yards yesterday. We have eaten many times here but yesterday was very poor in comparison to other times The lunch menu is very restricted so i asked for the bar menu but was told that wouldnt be possible . I asked a second time - having seen some verygood looking burgers coming out of the kitchen. I thought one of these would be very nice The menu i received at the second time of asking didnt have these on it so there must have been another menu I opted for a stater as a main course- usually if I do this the portion comes out a bit bigger than starter size, but this was not the case. 1 tiny piece of burnt toast was not enough for the size of the chicken liver parfait.On a table next to us whole slices of roast beef were left -I suspect because it looked so rare it looked raw. The lamb that one of had was sliced so thinly it was almost transparent Come On Bedford Lodge bring your standards upto what they have always been

My rating is for their Sunday lunch, the roast beef is great and the sea bass is lovely too.BUT… for some reason on Monday-Saturday their food is at best average and hugely overpriced. I’ve tried on a number of occasions and different dishes.Disappointing as otherwise it’s a lovely place to sit and enjoy the lovely surroundings… if only they could do decent food on non sundays!

A nice broad menu, allowing you to eat casually in the bar area, with nibbles and lighter bites, or 'Dine Up' in the main restaurant and order some of the more elevated dishes. All dishes were plated beautifully and service was very attentive!

The staff here are fabulous and we had a really nice lunch which was reasonably priced . I had previously been here for afternoon tea which was also lovely.

We usually have afternoon tea here once in the summer prior to racing and concert . This year it was the superb Tom Jones. It is alwaysa top quality experience and last week was no exception. Surroundings are very relaxed, staff professional and food first rate. We loved the addition of the crispy prawn and sausage roll. We like the fact that the tea comes in courses and you are not rushed . So many places put it all on the table at once an dhover- making you feel like you need to rush. Not so here . You can spend a leisurely couple of hours enjoying the food and having as many refills of tea and coffee as you want. No complaints from us

Use their bar and garden service regularly service in garden appalling. Usual wait time 15 mins today 35 minutes. Garden was not busy when we arrived . I enter bar to order some drinks to be rudely told we would be served in few minutes 10 minutes later we decided to leave when a young lastly came to take our order. My cappuccino was actually cold asked for hot one got tepid one, what is happening to this place. We were not alone lady sitting by entrance said she had been waiting for ages also.

The best afternoon tea I’ve had! Very fresh and delicious, I love how the favourites are brought out followed by the sweet, so the scones are still warm and allows a more relaxed feel to the occasion.10/10 recommend, the team were amazing and we were very well looked after by the restaurant manager Hector - thank you again!

Very nice waiters, although not as efficient as they might have been. The food was average, with the chips being absolutely ghastly - dark brown, floppy and full of fat. The best bit was the coffees accompanied by delicious cookies.

This restaurant is lovely. The staff were friendly and attentive but discreet and they even gave our guest a plate of birthday choccies to end our meal. The steaks are cooked perfectly and the fish was fresh and delicious but the star is the deep fried onion starter, yummers.

excellent food and service both at dinner and breakfast Top quality produce used Atmosphere relaxing and not rushed

Poor service took 30 minutes to bring our drinks and food was very poor quality. Disappointed . Have used this restaurant many time before and always been happy . Also used this venue for work meetings will be going elsewhere from now on

We had a meal here over a year ago and we where very disappointed, food was tasteless and very underwhelming. But yesterday we gave it a try as they had a new menu. It was so much better, good menu very plate was very nice, great service also. We ask if there was a new chef and the waitress said there was a new sous chef, that must be the change that was needed. Keep up the good work.

We were given a voucher to celebrate our wedding anniversary which was for dinner for two from the set menu plus champagne. Set menu was discontinued so was allowed £30 per head from current menu. Food was "Pub" food at best, unless you had a ridiculously priced steak.( Fish/chips. Burgers, Sausage/mash, Shepherds pie etc). No way we could eat £60 worth of food between the two of us, so spent well under the voucher amount. Then charged extra £14.50 for drinks. Expected better.David Clarke

excellent dinnner as part of our stay Food v good quality and well presented . Staff efficient and friendly

Have only ever seen deep fried flowering onions on the menu at Chilis (sadly closed) and in America! So I was very surprised and happy to see it as a sharing starter at this restaurant. And wow, it did not disappoint! Followed by delicious sausage and mash. Simple, well cooked and delicious food in a lovely atmosphere!

Had a splendid lunch over a week ago.However was very concerned.1) Eventhough none of the servers nor the chef had face masks on, they were still not social distancing, and stood very very close and too near at our table for a few minutes sometimes. I felt very uncomfortable. 2)Secondly visitor tracking at the restaurant entry was non-existant. Yes they appeared too busy as it was a sunny Saturday, but i) there was no tracking and trace request at the receptionii) My reservation was not really prepared. (I had booked the day before) and staff were rushing around. Where was the maitre d'?Contrary to a famous hotel in Cambridge I had dined the week before they were very Covid-attentive and respectful, the servers had their face coverings, yet also kept their distance.I shan't be dining at the Bedford until all precautions are practised. Correct me if needed. We have accepted and thus adapted that this is now a new way of life for my family and me, living with Covid, for at least another 1-2 years. I hope restaurants will practice the same.

Six adults and one child, booked a birthday lunch on the way to Center Parcs break. Excellent food and service. First day of opening after Covid closure. We couldn’t fault this visit at all. Quite pricey but able to make use of the Eat out scheme.

Like so many hotel restaurants Squires at Bedford Lodge don't seem to realise that vegetarians also like to have choice when dining out. We ate here one evening in August soon after they re-opened after lockdown. It was a lovely warm summer evening and the only veggie starter on offer was hot soup! There was also just one main dish available and that was mac 'n' cheese. Very average, uninspiring dishes and so disappointing that there was just the one 'take it or leave it' option. We could not fault the way the restaurant was organised and managed during the restrictions but we definitely won't be hurrying back for the food.

Included with two day package. Separate menu which was a little limited but able to pick from normal menu and pay the difference. Food was very good and staff were polite and efficient.

We had been bought a gift of a sunday lunch last Christmas and finally got around to using it.The staff were very helpful and polite (I was a bit worried about having a voucher here) and the food was deliscious.A three course lunch would have been £30 which considering the taste and portion size seemed good value.A lovely lazy meal, attentive staff in a relaxing setting made for the perfect way to spend a sunday afternoon!

All my meals have been if excellent quality a little pricey, but you have to pay for quality. The setting of the restaurant is in very tranquil surroundings, staff always polite and helpful

Well the tables and silverware are clean and immaculate as always, the food which they have a great menu, except for the Nachos dish they claim this is a dish to share between 2 people which is incorrect and a let down on price as it's £9.99 for only one person. Other than that, the burgers, the club sandwich, the fries, onion rings, the onion appetizer, the tuna melt, the steaks, seafood dishes and the rest of the menu is wonderful! I have tried a good majority of the food here and it's well deserved as the ice-cream, sorbet, and other desserts are awesome! If you get hungry and they aren't too busy with horse racing events or private events as this place is in the Bedford Lodge Hotel in Newmarket, then please go as the afternoon tea is amazing!

Staying overnight at Bedford Lodge we booked an evening meal as part of a package. How could we deny ourselves with the terms like "award-winning" to describe the food set in a restaurant with "artistic décor making for a charismatic ambience". However, our experience of the Squire's Restaurant did not live up to expectations. Sat on plain table next to a bar, I would suggest it takes more than a lick of dark paint to make a restaurant 'charismatic'. Waiters dressed as though it's high end dining and the wine list is impressive, but the restaurant function seems to have a split personality: A La Carte menu diners juxtaposed with a bar serving burgers with lots of chips and onion rings. Certainly 'unique'. We ordered for starters the sea spinach veloute and rabbit/ guinea fowl ballotine. First was interesting, however the ballotine was way over salty, almost inedible. For mains: Denham Venison and the Rock Pool Risotto. Venison was tough with grissle and the risotto had a rather 'robust' consitancy. Seafood was not properly prepared, mussels not cleaned properly (white worm on the shells) and broken clam shells in the risotto. There was a whole langostine on top but no way to eat this, where to put the shells and how to clean your hands after opening the langustine? Had to ask the fancy dressed waiters to sort this out. Pudding was a similar experience, with a small ramekin dish wearing a large puff pastry ' Edwardian like hat' again impossible to eat without making a mess. Menu recommend a Malbec wine with this pudding, I knew this was nonsense, but went for it anyway. Why not, as this was in keeping with the rather surreal dining experience. Of course the wine didn't go at all. We paid £162 for this pantomime. I can only assume the award winning chef had the evening off and left someone else in charge. Will not be returning unless it's for the chips and onion rings from the bar menu.

This is the best Sunday Lunch going.Served until late afternoon it is the same every time. There is an excellent cut of roast beef sirloin. Thyme gravy and all the veg. Starters are superb as are dessert.Great wine list and many beers.Cannot fault and the consistency is very hard to replicate.

Had lunch at the hotel before staying overnight - menu uninspiring, nothing exciting - a la carte and bar menu given and as another review mentioned it seems they don't really know what they want to serve. However, it would probably be best to get a good chef. My partners T Bone was small and came with soggy chips and some dressed rocket, he asked for medium rare and got rare/blue and in the absence of a steak knife was quite hard to tackle. My burger with a soggy brioche, no better than a supermarket burger 1cm thick, slice of avocado, one onion ring, overcooked egg and same soggy chips, plus two drinks came to £78. The problem is there is no competition in Newmarket but in future we will stop off for lunch at one of the many excellent pub/restaurants on the way when we go racing. We can have a superb lunch at the Michelin starred Hambleton Hall near us for around the same price. Service was average. Restaurant manager asked if food was OK and I told him it was quite poorly cooked and overpriced and he just said that was not his problem.

Lovely venue and staff very accommodating. Roast beef with all the trimmings was average but the dessert topped it as did the service.

Staff very good and helpful listen to requests on how food needed to be cooked steak done very well and how my mum liked it

We had a two night stay at the hotel and booked in to the restaurant for the first evening . At first glance the menu looks promising , £39 for a main course so we were expecting top quality food and really looking forward to our meal . Our table was booked for 8 pm , we ordered two courses in the bar and were taken through to the restaurant at 2050 , there were several free tables in the restaurant but we were seated directly next to ( on the same table ) as another couple !!! , I can understand that at Wagamama but this is supposed to be a fine dining restaurant ; we received grumpy looks from the waiting staff when we asked for our own table . Eventually our drinks order was taken at 2105 and food arrived at 2115 !!! , we ordered the mushroom mousse and cheese soufflé , the starters arrived and one was wrong so we waited again for the correct order . My husbands cheese soufflé was curdled and resembled tasteless scrambled egg ( at a guess it had been in the microwave ) Eventually at 2145 the correct starter arrived , I ordered mushroom mousse but what I received was grey frozen tasteless gunk , seriously disgusting . We were so hungry at this point that we decided to leave the restaurant and order a Thai takeaway , which we eventually ate at 2245 !! . I summary the restaurant is confused serving burger and chips and fish and chips alongside supposed ‘fine dining food ‘with a hefty price tag .The staff are polite and pleasant but slooooooow and lack assertiveness .The food was the worst I have EVER eaten , inedible and tasteless . We did speak to the restaurant manager the following morning and reiterated our experience and urged him to try the food we ordered which he said he would do . I have never been compelled to write a review but felt I had to warn others .

I come to this restaurant a lot in the past but it was my first time back for two years. The restaurant looks great the bar staff where very good, but the food was very poor. It looked good but with no flavour both me and my girlfriend where both very disappointed with every one of three courses. When your spending £39 on a main I expect a lot better. I think they really need to up there game as there is a lot better food in the villages around Newmarket.

Visited Squires today (Friday 22nd) for a birthday meal and have left feeling incredibly disappointed. The service can usually be quite hit an miss but today was just another level and has forced me to write this review. From the moment we arrived we were kept waiting for over 5 minutes by the restaurant manager (or I assume that’s what he was) there was no apology for the wait. We were seated and had to ask to be given a wine list. We ordered a bottle of champagne which arrived promptly and ordered the food. We received some complementary bread which tasted nice. We continually had to top up our own champagne as the manager or other members of staff just seem to stare at an empty glass and ignored it. When you’re spending nearly £100 on a bottle you don’t expect to have to do it yourself. The food itself was nice but the lack of any type of service ruined the evening. The manager seemed to be away with the fairies the majority of the time and not a clue what he was doing. When I refused to pay the service charge the manager came over and asked why, I explained why and all I got was, is that it... It’s a massive shame as the food is lovely, but let down by the management and service.

About 25 of us had a great meal with excellent service. There was a good selection of Reds and white wine.

We have eaten at the Bedford Lodge for over 50 years at the various guises their restaurant has taken. Some experiences were excellent and others indifferent. However what we have now is an outrageously overpriced and poorly prepared and presented cuisine. To have starters and mains at circa £10 and £40 one expects and should receive high quality. Our meal was produced with inferior products, in our case wild mushrooms, scallops, beef cheek and turbot all of which you could buy better from Bury St Edmunds market ! Thus either the chef or the manager is responsible and need to change their supplier. The wine list whilst interesting is again overpriced and is obviously aimed at visiting "punters" from the city who might wish to throw their winnings away to impress their guests. The only bright spot of the evening was the staff. They are eager to please and were knowledgeable . Sadly they are being pushed into serving their guests poor food. Unfortunately as we had guests the evening we visited we did not complain so as not to cause them pain. We are really struggling with the positive reviews we have read. Obviously tastes differ widely.

I’m really struggling with the negative reviews!

Squires Restaurant was a bit of a lovely surprise... we just popped in for a coffee and we settled for some lunch instead. Great food and service.

Very good service and staff. All of it backed up with a great menu and great food, well worth a visit for a good value (not cheap) meal

Totally delicious , great service , attentive staff , memorable meal , the fish was so nice the meat melted in our mouths . Wine listed very good

I am realy happy to say this place have special place in my hart beacause al staff are very great with smile and very important all waitress looking good and come check of everything is ok that is the must important to looking like this after the costumers and for the first time i did realise i get service buy Giovanna she is amazing and very important for all we are at this diner.

We stayed at Bedford Lodge for 2 nights in July, the Lodge and staff are wonderful, however, the restaurant was a total disappointment for me, the first night I had Truffle Ravioli followed by Moues-Frites these were so bad I would not be surprised if they were bought in as cheap as possible, the second night we had Mature Cheddar Cheese Glazed Nachos to share these were OK, as a main I had Forest Mushroom Mac and Cheese, the forest mushrooms were two tiny mushrooms, one whole and one chopped into 4/5 pieces the mac and cheese was awful, to be fair my partner said her meals were very nice, I would stay at Bedford Lodge again but no way would I eat in the restaurant and finally, breakfast, poached eggs cooked with vinegar so all that I could smell was vinegar

Ate in the hotels restaurant both evenings. The food was excellent both times and staff attention was impeccable. Very peaceful and lovely country house atmosphere.

Another thoroughly enjoyable afternoon tea before evening racing and Paloma faith in concert We both had the gentlemands tea which has less sweet and more savoury- a good choice there was so much that we ended up taking most of the cakes away with us for after racing . we have never had a bad experince here so some previous reviews are a suprise to me

We were very upset when our meals arrived as they did. My husband requested a rare burger with crispy chips. It was brought out as tough as shoe leather with chips that literally dripped grease. My caesar salad was meant to have a poached egg, but it came out solid egg. We sent the food back (our server was lovely about it). When it was returned, the situation was worse (if that was even possible). At the price paid here, this should have been perfection, yet the chef could not manage after 2 tries to get it right. Having wasted an hour waiting for meals, we spoke with the manager and left. No point after that. A terrible shame for such a place.

I am mortified that this review won't be what I hoped for. I love this restaurant and the Bedford lodge so much that I have choose to get married here. Every time i want to impress someone or treat my family or friends i take them to the Squire at the Bedford lodge. But, when i went in last week to treat some special friends i was mortified by the outcome of the dinner. The food from the restaurant menu was incredibly overpriced and undersized..... the cooking and presentation of the dinner was overall poor. We order 3 blue stake and we received them just pink....unacceptable in my eyes if you pay the London price of £40 a stake!!!!!!!!! We ordered two lamb-dish and the ordered was mixed up. No signs from the staff to sort the issue..... My friend who ordered from the bistro's menu was definitely in for a treat though. Don't even get me started on the desert.

Food and Service fabulous. Really good place to eat. Go on treat yourself menu to suit all tastes as they give you two to choose from or you can mix and match would definitely recommend

Elegant, relaxing venue. Welcoming and efficient staff. We very much enjoyed coffee and cookies here and would certainly return, perhaps also for a meal

Lovely location for a celebration meal, the staff are very friendly and personable. The menu has something for everyone. The Tomahawk Steak was amazing. The restaurant was very comfortable and contemporary and the wine list was also very good. Looking forward to a return visit.

Staying at the Bedford Lodge Hotel for my partners birthday.

Stayed here as part of a Spa and Hotel Break. The food was wonderful; environment relaxing and chic.

Dined there the other evening with my wife and a friend. Bill including service was £203.

We were greatly looking forward to lunch here, having lived in the area sometime and never quite managing to go. I reserved a table for 12.30 and a pleasant young man showed us in to the restaurant at 12.25, only to then tell us it wasn't yet open - so we took a seat in the bar. A young lady approached to take our order, but we explained we were eating in the restaurant, not bar - so she said she would let them know we were here. Soon we were shown to a table - the table was almost lower than the chairs, the second choice was stuck in a dark and isolated corner - finally a lovely table in the heart of the place - during our whole lunch, Squires was less than half full, so why offer us the worst tables first? Curious!

We dine out regularly from family owned restaurants to brassieres and fine dining and our taste in food is eclectic. The a la carte menu looked interesting but the expectation was not executed in flavours and service. One of the 4 starters was cold so had to go back and as a consequence the main course was served immediately after clearing our starter plates. The mains were tepid as I suspect they had been sitting on the pass because of the delayed first course. We did complain to the maitre d and we were offered complimentary dessert.

I haven't been here for several years. The restaurant has been tastefully redecorated, but I can't say that sitting in low armchairs is my preferred style of seat for fine dining.

you need to book for this restaurant even if you are staying at the hotel but you can still eat almost the same menu at the bar. the food is excellent as is the service.

We have not eaten here for a great many years apart from the very occasional bar snack. We booked the...

My husband stayed here for 2 nights while on vacation from the US, we had dinner the first evening at...

Vine aquí para el desayuno y la cena durante su estancia en el hotel. Porque de algunas cancelaciones, el restaurante no estaba demasiado ocupado el sábado por la noche, así que nos dieron la opción de mesas. Tienen una amplia variedad de menús. Elegimos la...

This is a 2 AA rosette restaurant but not all the food gets close to that standard. Some is good and some is poor. They serve sausages and mash at about £12.50 but I've had it a couple of times and it hasn't really been hot enough and there's nothing about it to suggest the sausages have just been cooked - it all just appears to have been precooked and reheated and I could do better than that in a pub. The restaurant decor is stylish. The service tries to be good but many of the waiters are foreign with poor English and appear not to be experienced or well- trained. It can be good here but it's a bit of a lottery. It could be great but it's not.

Breakfast at Squires is one good reason to stay at the Bedford Lodge with a breakfast-included rate. For outside paying customers I suspect it's expensive, as it should be. Start with a perfect continental breakfast buffet, including salmon, a very nice fruit cup, juices, buns, etc. Then order from a tantalizing variety of breakfast options including three variations on eggs Benedict (my favorite was made with salmon), haddock, kippers, all sorts of eggs, the full English breakfast (of course) and delicious Newmarket sausage. There were some server issues (related to inadequate training I think) at a couple of our four or five breakfasts there this year, but a few weeks later I can't remember what they were - the memory of all that excellent breakfast fare dominates in the memory.

My husband and I booked evening dinner here on a Saturday. It was a lovely evening so on arrival we were able to enjoy a drink on the patio before our dinner. We booked a table in the dining room and our meal was superb. The staff and service was great. A lovely place can't wait to return and very highly recommended.

This was my second meal here in 3 months , I love the Bedford lodge BUT I think it will be the last time I go to the restaurant here , food not too bad but fairly expensive but the service is appalling, Bedford lodge you really do need to get more staff and train them better !!! I've never had such slow service , the waitresses were rubbish !

I can't even tell you how disappointing this meal was, we walked in and I was under the assumption they were fully booked with the chaotic approach to finding a table... the restaurant was empty and the whole time we were there, there was only us and another table of four, the service was ridiculously slow, we waited on drinks throughout the meal, the Italian server "forgot" and we just kept having to attempt eye contact for a drink, we ordered 3 x fish and chips and one Caesar salad the salad arrived with the root/ core of the lettuce in the bowl, it was brown and just off putting, there was a poached egg on top of the salad which is unheard of with a Caesar salad and not mentioned on the menu but my meal was nowhere near as bad as the fish and chips my Mother ordered, she couldn't break the burnt overcooked batter when she finally did by hitting it against the table there was barely any fish inside, this is the second time this has happened in the same restaurant, she sent the meal back, when we finished our meal my Mums had still not arrived again when we reminded the waitress she had "forgot" and ran to the kitchen to get it, the second meal came out, the peas had a crusty too to it because it had been sat there waiting, there was no rush or urgency at this point she was too hungry to make a further complaint, the bill came and there was no apologies for the disgraceful service we had received, we flagged this to the Manager who took the cost of the fish and chips off the bill and gave a further 20% reduction, £85 for three fish and chips, a salad, a side of fries and two rounds of drinks consisting of 2 shandys, 2 peronis, a water and a Diet Coke?? I will never go back to this restaurant, by far one of the worst meals I have ever had, over priced, horrendous poor customer service and the cook needs sacking!