Springfield Hotel in Wigan

Alaina was lovely and couldn’t be more helpful! Food was wonderful, hot, and came out very quickly. Great atmosphere and Alaina made the experience amazing!

Very disappointing. Probably the worst chicken kebab I’ve had.

Received food after 2hrs. stone cold. Phoned up to complain and they offered me 2 free pizzas next time I order. Phoned today with an order and to get my free pizzas and they said there's nothing on this account and they have never delivered to my address. I'll stick to dominoes.

I think it’s about time someone put a recent review on here as many things have changed and not for the better. They don’t serve food and haven’t since the unfortunate death of a previous landlord. RIP Mick. The last year things have gone from worse to worse and although customers going in, who have got involved to revamp the experience with social events like quiz nights, it’s only the friends that go in make it worth going in at all. Firstly, the drinks on draught, are hit and miss for quality, with the lack of gas one issue and then, the scandalous pricing for a local pub in a family orientated area the other. If you compared these with the centre of Tyldesleys prices, you’d wonder why people drink here. Most of the staff are inexperienced and rude and don’t do the basics like, collecting empties off tables and generally keeping the place tidy when there’s no one at the bar. The snacks ate not replenished and run out of things often. You end up going to the local coop or even, bring food from the takeaways from the precinct next door. The adjoining “vault” area always seems like there’s something dodgy going on and I’ve seen certain staff popping off to the toilet after being handed something and could explain why some are rude and act like they own the place. Many times they’re swearing in front of families and occasionally ranting at customers, slagging the place off and saying why do you even come here, “it’s a s hole”. Then there’s the actual sports shown there. Some tvs don’t work properly, the sound is in one area and the surround experience they keep telling you they’ve had installed, is really bad. Lots of cables dangling down and mounted tvs look unsafe. If you put this on top of the pricing, why would you go in to watch the football regularly. Now to the kids play area which hasn’t changed since I moved into the area in 2001. The climbing frame looks unsafe and there are nails and other things around and the fencing is constantly broken. They have double the space out the back but, only use half of it and again it’s just really untidy and not very nice for families. They have added benches to the back and to the front of the pub in a small beer garden but, the back drop of that is houses opposite and the sometimes busy Stour road. Overall, it’s over priced, staff poor and the only the reason I go in is the people who go in to socialise with but, we all complain about one of the mentioned negatives. Not an enjoyable experience if you think about what you get for your money. We all live within walking distance and just deserve so much more from a local and could be so much more if someone actually ran the pub properly. Most days it’s empty but, if the pricing was more affordable for all, it would definitely be well frequented and you’d see even more local people choose this pub instead of doing the 10 minute walk to Tyldesley. Such a shame after the previous owners started to get food off the ground and it was more affordable overall.

My previous review isn’t here. I ordered a meal Sunday evening for delivery. Delivered quickly by a lovely lady. Sadly the food was cold. I requested no onions but the seek kebab was covered with onions. I ordered four starters instead of a main meal. Every takeaway in the past always include the yogurt mint dip with seek kebabs and chicken tikka.but not from this place so a very dry meal. Prawn puri tasteless with awful chewy prawns. Chicken tikka was in slices not the usual cubes and didn’t taste or look like tikka. Sadly won’t be using again