Spring Deer in Sefton

Shocking, not sure even if I want the dog to suffer this food! Tasteless, bland. They should be embarrassed to serve food like this.

Worst Chinese meal we have ever ordered. Food arrived warm not hot. The crispy duck 1/2 was pre shredded and we would be lucky if there was 1/4 of a duck. Main meals had only a few items in them and was basically liquid, very poor value for money, both chicken and beef was chewy and horrible. There are far better places so don’t waste your money with this place, a total waste of £56

Ordered a meal through Southport eats. Delivery took 55 mins which wasn’t the issue. The beef curry tub hadn’t been sealed so all the sauce had leaked over the bag leaving just the meat to eat. The delivery driver must have noticed this but didn’t say anything. Rest of food was cold . Total waste of £20 - won’t be going here again.

I ordered one of the £14.80 salt and pepper boxes which was chicken balls, crispy wings, spring rolls, ribs, curry sauce, rice or noodles plus salt n pepper chips. An extra portion of large chop suey rolls. All I’m all cost came to over £20 . When it arrived the food was so soggy it had almost fallen through the bottom of the food box. Driver was horrible an almost threw food at door. Snarling…… takeaway at me. Salt n pepper box was no way £14.80 worth of food. 4 chicken balls which was mostly batter with a tiny square of chicken in middle. Wings I couldn’t eat. Ribs were tiny pieces. Chips was about half a scoop of chips. The large chop suey rolls used to be the best. Used to be full of prawn, meat and veg… no more…. Just large spring rolles. I didn’t find any meat. The curry sauce was in a small kfc style pot. Total rip off.

They cheating people on deals "minimum 2 people" they give you recipt signed like a 12 items but in there is per 2 persons only 2 dishes not 4 like its susposed to be, 1 duck not 2 of them, 2 spring rolls and other things, when iwas complaining they told me all take aways do the same when i say i dont care how others do, and woman there was wery rude and dont want to print for me recipt and when i ask here how many items its showing and proof hom many i get she told me all take aways do the same and she dont care, adn food was given on different options than i pick i mean mine dishes.

Just had a meal delivered , delivery was on time, We ordered barbecue spare ribs Salt and pepper chicken pieces Chilli and garlic chicken Egg fried rice The whole meal was lovely, the sauce was light and the whole meal was amazing! Even free prawn crackers 🙂 Our complement’s to the chef 👩‍🍳 We’ll most definitely be ordering again!

Been ordering from these for years, never fail to amaze in quality of food, always accommodating, pork balls are amazing, if I could rate more I would

Large chop suey rolls are the best I’ve found in Southport. And I’ve tried a few. Chicken balls in sweet and sour sauce...... okay.....sauce could be better.

This is our go-to Chinese takeaway when we require delivery. The service is excellent and we have never been disappointed with our meal. The menu is wide and typical of a Chinese takeaway. We usually choose one of the larger banquets for two - the choices are good and the portions generous.

As usual food was perfect. All food was hot and tasted great. Order was ready on time great service.

Fab meal all round.. ribs really juicy.. duck amazing. Chop suiy rolls best in town. Free lovley chicken wings.xx

The delivery driver is a thief tried stealing money from my change then when asked him for it became very aggressive and gave me money then marched off down path. I dont mind giving anybody a tip but when they take £2 out of change without asking thats not on.

Well what a disappointment, we ordered tonight at tea time and was given a delivery time of 6.10pm. After ringing at half past we were told the driver nevercolkected the food so eventually it arrived at 6.50pm. Soup was tasteless, as was the beef in green pepper, and the sweet & sour was dried up chicken in better. It was the worst Chinese I have tasted & it's such a shame as years ago it was amazing. Won't be ordering again any time soon.

Ordered a few times now and can say I'm still impressed. Very polite on phone and easy to place order. On the delivery side I would say could be slightly improved, as you pay the guy tall Chinese guy takes ages looking for change waiting for you to say, keep the change... food what we get is good quality, always hot and tasty. Would recommend and use again.

The spring deer has been my go-to Chinese for years now due to there delicious food, was shocked to see people leaving bad reviews so I thought id leave one of my own. I’ve never had any issues with the staff they have always been kind and prepared my food as quickly and efficiently as they could. The only time this has not been the case is when the shop is full of customers which is honest ok as they have a lot to do. all those making complaints because they can't wait their turn to order are just fatty's who like to moan. Would highly recommend 💫💫💫💫💫

Never had an experience like it in my life. Ordered food at 6.15 using the website and it arrived at 7. We have ordered a few times from here and the food had always been good but this time everything was cold. After spending a fair amount of money on it all, it wasn’t acceptable. So I rang them to let them know. Well I have never had such a shocking service before and to be honest it was laughable. Firstly I was told I had my food within 45 minutes so it couldn’t be cold. Straight away an extremely rude comment trying to make out I was lying. Doesn’t really matter when it came, it was cold! Then they said I would have to pack up all the food and drive 10 minutes to the takeaway for them to check it to see if it was satisfactory for them to recook the order. Absolute disgrace. I told them I would not be doing this since it was their fault and I would then have to wait for them to cook it again if they decided to do it. Next he said a driver could pick it up and they would check it and possibly send another lot of food out. I wasn’t waiting ages after paying for the food already. After 10 minutes the man agreed to cook the food straight away and delivery it in 40/45 minutes and take our current food away with them. An hour and fifteen minutes later still no sign of the food. I rang back to see where the food was. Only to speak to the manager who was so obnoxious it was unbelievable. She tried to make out that I had put the phone down on the man before sorting out the reorder of food. Also that he never agreed to cook it and send it out again, basically calling my a lair. Disgusting behaviour if you ask me! Just trying to get out of cooking more after serving up cold food. When I tried to explain what had happened she rudely kept talking over me which was very frustrating. After many minutes I finally said I didn’t want the food anymore but a full refund instead since we barely touched it. She said the driver would collect it but without my money because they would need to check what had been eaten. I mean have you heard of anything like this in your life! Utterly ridiculous! No other place would ever do this. They would just send the food out again or refund you with no questions asked. There was zero trust in what I was telling her which was so insulting. I explained we only tasted a tiny bit of the food but she said because we had eaten some of it we would get no refund at all and put the phone down on me. Absolute disgrace! And it is very difficult to find out your food is cold before tasting it. The money doesn’t necessarily bother me but I have basically been robbed of my money and been left with inedible food. Reading other comments it’s not the first time they have done this. They can’t be allowed to get away with this. So all I can say don’t order from here as if you have any issues, you won’t get your food cooked again or a refund unless you haven’t touched any of it! Honestly would give it zero if I could! Appalling and disgusting service!

Following a bad experience from another establishment I decided to order a takeaway from New Spring Deer. Well I was pleasantly surprised...Food arrived earlier than expected and was lovely and hot, well presented and in generous portions. Love the online ordering via the website. I definitely recommend and will order from them again in the future.

absolutely appalled with this place, ordered here with family for years and I will never be returning again the owners attitude is disgusting and laughable how unprofessional he is; we ordered a set meal and drinks for the food to come and half being missing. we had no duck at all but the owner saying that we were basically lying🤷🏻‍♀️😩 his attitude was ridiculous🤦🏻‍♀️ the beef was so dry, we could’ve done with the drinks we paid for but still to now never arrived, it was like I was in the desert with no water🤦🏻‍♀️the chilli chicken had one piece of chicken in(defeated the object of us ordering it) and the chop suey rolls were theeee greasiest thing on earth. the only good thing was the nice girl who took our order, you’re a gem

Since I’ve always had amazing food from here when eating with family I’m used to a delicious meal yet tonight I’ve ordered with my best friend only to have appalling food. Considering we were supposed to receive spring rolls, duck, chilli chicken, green pepper and beef in black bean sauce, chicken and sweet corn soup with rice and 2 cans of pop it was disappointing to not receive the cans or the duck(which we were looking forward to the most). Yet when we rang up to let them know, the owner had a blunt tone and the nerve to call us liars after aggressively snatching the phone from the girl. Furthermore, the food that we did get was vile. The soup was bland, the chilli chicken had one piece of chilli in and the ratio of chicken to veg must have been about 1:10. Also, the beef was dry as well as the rice and the spring rolls weren’t even spring rolls, they were chop suey rolls which looked and tasted disgusting. The only good thing was the girl on the phone who was very polite and friendly and the prawn crackers(I’d say quackers but we didn’t get any duck)!

great food as always. I missed them at first and they happily brought the food back to me. hot and delicious!

After giving an hour in advance before collecting my order and being 5 minutes late I still had to wait 5 minutes for my food to then be told that after paying online I owed money to make the salt and pepper shredded chicken into peices which I have never been charged for previously. When I got home the chicken was not even made into peices so I was being asked for money for something that wasn’t even done, the special fried rice was sticky and the sweet and sour chicken that has never been shredded before suddenly was. Very let down for somewhere I order from frequently.

We ordered sweet and sour and chicken wings and squid, the batter was soggy and the chicken balls were more doughy undercooked batter than any chicken. I’m not one to leave a bad review but all in all a pretty poor meal.

got four words REAL HOOD GANGSTA GEAR

REAL GOOD GET @ them for BBQ RIBS

Fantastic chop suey rolls and fantastic curry thank you very much great delivery service A*

great food. pork chow mein is really tasty.

The food was amazing! Best quality in southport. Definitely recommend!

Wasn’t as good as I was hoping for the price Special fried rice wasn’t special OK sauce very watery Ingredients good quality and taste was good

. Spring rolls and noodles were bland and oily. Squid smelled strange and chicken tasted sour. A real let down and waste of money as had to throw it all out. Will never order again from here again.

Nice meal arrived in good time.

this was awful my husbands crispy beef was congealed and stuck together soggy. the whole meal was lukewarm and it’s the first time we’ve ever had to leave a meal. will not be ordering again. plus it was showing up as delivered before we had received our order. will give this a miss in future. such a shame as this take away used to be really nice years ago.

We ordered from here for a family members birthday. On arrival 2 of the items were wrong, I phoned up and the staff were very helpful and replaced the items within a timely manner. Would definitely recommend as food was very nice and hot on arrival

Food cold 3-4 phone calls appalling i want refunding not a discount on next meal this is terrible my partner has been waiting up he is up at 4 for work

Food was ok, average but ok, delivery was on time but cold when it arrived.

good trusted Chinese and Thai food.

Everything was spot on. Fillet steak Cantonese style was beautiful.

Everything was spot on. Fillet steak Cantonese style was beautiful.

good trusted Chinese and Thai food.

Food was stone cold when it arrived. Couldn't eat it. Delivery was 30 minutes late. Waste of 30 pound

Food was stone cold when it arrived. Couldn't eat it. Delivery was 30 minutes late. Waste of 30 pound

Fantastic food! Highly recommended!

Fantastic food! Highly recommended!

I wait for food 1 h 25 min never again

I wait for food 1 h 25 min never again

Hand on heart, worst I've had in a long time. Food was over an hour Late... it arrived cold, the soup was like dish water, Dim Sum well over cooked to the point they were inedible, congealed sauces in the mains, I could continue. overall... disgusting and what a disappointment I would definitely NOT recommend and suggest you try somewhere else! Oh and when I rang to see where the order was (they stated 45minutes) after 1 hour 30minutes, they couldn't care less, that just topped it all off. Please don't order from here.

Hand on heart, worst I've had in a long time. Food was over an hour Late... it arrived cold, the soup was like dish water, Dim Sum well over cooked to the point they were inedible, congealed sauces in the mains, I could continue. overall... disgusting and what a disappointment I would definitely NOT recommend and suggest you try somewhere else! Oh and when I rang to see where the order was (they stated 45minutes) after 1 hour 30minutes, they couldn't care less, that just topped it all off. Please don't order from here.

Food was poor and had no real taste, delivery was 25 minutes late and we received no apology.

Food was poor and had no real taste, delivery was 25 minutes late and we received no apology.

salt and pepper chips were dry and tasteless no salt Vegetable spring rolls soggy and tasteless Crispy beef was slimy and taste like fish very disappointed will not be ordering from here again 😤 would not recommend

salt and pepper chips were dry and tasteless no salt Vegetable spring rolls soggy and tasteless Crispy beef was slimy and taste like fish very disappointed will not be ordering from here again 😤 would not recommend

Food is always good, deliverys are always relitavely quick

lovely food, and absolute piles of it, managed three big meals from this. lovely.

Food is always good, deliverys are always relitavely quick

Delivered early, really lovely tasty food!!

Delivered early, really lovely tasty food!!

Best Chinese delivery we've ever had! Food was fantastic, piping hot and well sized for portions. Can't wait to use again. Thank you

Best Chinese delivery we've ever had! Food was fantastic, piping hot and well sized for portions. Can't wait to use again. Thank you

lovely food but really disappointed that we didn't get our full order - ordered salt and pepper chips and received just normal chips. Also ordered duck pancakes and didn't receive any pancakes... which is the main part of the meal so did spoil the meal. Oh well.

lovely food but really disappointed that we didn't get our full order - ordered salt and pepper chips and received just normal chips. Also ordered duck pancakes and didn't receive any pancakes... which is the main part of the meal so did spoil the meal. Oh well.

Food dry and cold.put in bin,waste of money

Food dry and cold.put in bin,waste of money

Food was late (ordered at 19:20 and didn't even leave the shop until 20:30). Food was average at best, spring rolls were particularly poor as they had pretty much no filling. On top of all of this I had to pay extra for delivery and they can't even be on time, this seems like to be a recurring theme among the reviews. Won't be ordering again.

I have had some lovely meals from here before but sadly this one was lacking in flavour in the garlic and chilli sauce and luke warm. The sweet and sour sauce I ordered to go with my vegetable spring rolls was tasty and the egg fried rice was nice

Food was late (ordered at 19:20 and didn't even leave the shop until 20:30). Food was average at best, spring rolls were particularly poor as they had pretty much no filling. On top of all of this I had to pay extra for delivery and they can't even be on time, this seems like to be a recurring theme among the reviews. Won't be ordering again.

I have had some lovely meals from here before but sadly this one was lacking in flavour in the garlic and chilli sauce and luke warm. The sweet and sour sauce I ordered to go with my vegetable spring rolls was tasty and the egg fried rice was nice

Food was bland and not cooked right.. All was a disappointment really.. Will not order from here again..

Food was bland and not cooked right.. All was a disappointment really.. Will not order from here again..

Great food, not too salty, quick delivery

Great food, not too salty, quick delivery

Decidimos quedarnos en la última noche y tienen comida para llevar para un cambio. Los llamé directamente y ordenó la gran chop suey" al platillo rollitos de primavera y la sal y la pimienta costillas para empezar. Para el principal mi amigo tenía el pollo y piña y yo tuvimos el asado de cerdo en Chile y el ajo (con cargo extra) y chili, extra una porción de huevo frito arroz entre nosotros. La comida llegó a los 45 minutos, caliente y delicioso y sólo llegó a 18 libras, y como de costumbre grandes porciones, que consumen al día siguiente, dos comidas por el precio de uno. . . . .

knows how to chef it like a badman

Food was nice, a quick "Sorry it's late" wouldn't have gone a miss rather than it practically being thrown through the door.

Food was nice, a quick "Sorry it's late" wouldn't have gone a miss rather than it practically being thrown through the door.

Very good quality food I recommend

Very good quality food I recommend

food was 20-30minutes late like the last time i ordered and the time before that. also the crispy duck appeared to have lots of shredded white meat in which i asume was chicken, will be looking for an alternative chinese to order from in the future.

food was 20-30minutes late like the last time i ordered and the time before that. also the crispy duck appeared to have lots of shredded white meat in which i asume was chicken, will be looking for an alternative chinese to order from in the future.

Soup tasted like dishwater. Won tons were filled with a grey mystery meat that tastes like a lost property bin. noodles are drowning in lemongrass and was for lack of a better word, sweaty.

Soup tasted like dishwater. Won tons were filled with a grey mystery meat that tastes like a lost property bin. noodles are drowning in lemongrass and was for lack of a better word, sweaty.

Delivered late. Ordered spring rolls didn’t receive them. Food very poor quality definitely won't be returning for more.

Delivered late. Ordered spring rolls didn’t receive them. Food very poor quality definitely won't be returning for more.

food still not arrived an hour and a half after ordering

food still not arrived an hour and a half after ordering

Ordered at 7 arrived at 9, was only meant to take 45 minutes

Ordered at 7 arrived at 9, was only meant to take 45 minutes

On time and correct order. Lovely food x

On time and correct order. Lovely food x

Not had a meal from here for a Long time but we thought we try as it used to be lovely. Food was just awful, my hot n sour soup was full of mushrooms and a few noodles and a couple of scraps of meat. Salt n pepper chicken was average. Most of the food went in the bin. Very disappointed

Not had a meal from here for a Long time but we thought we try as it used to be lovely. Food was just awful, my hot n sour soup was full of mushrooms and a few noodles and a couple of scraps of meat. Salt n pepper chicken was average. Most of the food went in the bin. Very disappointed

delicious, hot and speedily delivered.

delicious, hot and speedily delivered.

Delicious, early, family fully enjoyed the food, polite delivery person

Delicious, early, family fully enjoyed the food, polite delivery person

Order placed with delivery time of 40-60 minutes. Had email to say order accepted and would be extra 20 minutes. Turned up even later than that! Delivery guy was apologetic but food lukewarm so had to reheat before eating - result meal ordered at 7:30 delivered at 9:00 and eaten at 9:15 😞

Great service from just eat as usual highly Recommend

Great service from just eat as usual highly Recommend

Order placed with delivery time of 40-60 minutes. Had email to say order accepted and would be extra 20 minutes. Turned up even later than that! Delivery guy was apologetic but food lukewarm so had to reheat before eating - result meal ordered at 7:30 delivered at 9:00 and eaten at 9:15 😞

Disappointing that it was 40minutes late - I had to call after 90 minutes to be told the driver has just got back and will bring it next! So practically 2 hours and the food was cold/just warm after standing out for ages. Very disappointing.

Disappointing that it was 40minutes late - I had to call after 90 minutes to be told the driver has just got back and will bring it next! So practically 2 hours and the food was cold/just warm after standing out for ages. Very disappointing.

Food was good, rice was a bit dry.