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1.5

Based on 62 opinions finded in 1 websites

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Nº 6376 in 7028 in City of London, Westminster

Nº 526 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..pastacoffee
Score
OpinionsNoteTripAdvisor621.5

comment_iconOpinions

The food and service are a match made in Heaven. Appalling. Myself and three friends all ordered different dishes off the menu. When the food arrived which took an age, two of the dishes were completely wrong - both cold. The waitress had no interest. We explained the error. she removed the dishes and then avoided our table. We were ignored by other staff so we asked for the bill and had to be asked for the two dishes to be taken off. It was hard to believe that places like this still exist.

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MTECH40 . 2016-01-23

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É um pub muito característico do estilo britânico. O local é muito bem frequentado, tem turistas e muitos ingleses. A comida é boa e variada.

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CFSouza . 2015-08-24

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В этом ресторане мы с супругой отведали самые лучшие десерты в своей жизни (на данный момент). Встретили тепло, так как мы были одеты удобно для экскурсий, между которыми и возник перерыв, то, может быть, встретили и несколько насмешливо. Персонал улыбчивый. Десерты выбирала супруга вместе с официантом. Десерты были просто вкуснейшие, но кофе был не очень. Заплатили около 18 фунтов. Расположение очень удобно, в центре, поблизости от Трафальгарской площади, национальной галереи, конной гвардии и многого еще.

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Олег А . 2014-12-07

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a localização é espetacular, na Whitehall chegando na Trafalgar Square. A comida tb é formidável, gostamos tanto que voltamos. na primeira vez comi fish and ships (delicioso) e na segunda vez um risoto de cogumelos também maravilhoso! E pra ajudar tem uma garçonete portuguesa que ajuda na hora de entender o cardápio.

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nessa2507 . 2014-11-30

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Wish we would have read reviews before deciding on this place. Awful. Ate two bites, charged for water, menu ridiculous.

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Shannon T . 2014-09-14

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Never again in my life something like that. Never ever! Everything was bad, the floor was a sh... (Dirty) manager and assistant manager animal. Food? ...next time McDonald's!!!!

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bluskyyy . 2014-09-08

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The windows of this restaurant show beautifully presented cakes, with enticing decorations and that's what brought us inside but it's a ploy to get you in, suffering the terrible attitude of the manager, owner and staff, as well as the awful food. Our food was really bad, considering how high the prices are and while the cakes in the window are delicious (they are ordered in from elsewhere, not made on the premises), their coffee was TERRIBLE!! I mean reallly dreadful - they water it down once it comes out of the coffee machine, then they add milk. My coffee was almost the colour of watery milk!!! When I asked the owner/manager about it, he argued with me in front of a room full of customers and referred to me sarcastically as "darling" - could he be more condescending??? He replaced my coffee with something far worse (even more watered down), then made jokes about me loudly to all of his staff. He deserves to become bankrupt. You've been warned.

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BarbieMegaTraveller . 2014-07-26

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Worst place I've ever been to. The food is terrible all microwaved food it came out boiling and tasteless I ordered the Lasagne and it was the worst thing i've ever had in my life . The plates were all chipped aswell. Price is terrible I spent £40 on two main courses and two drinks and they have a nerve to charge a service charge. The waiter was useless and did not care about anything didn't even speak to us. I PRAY that people are reading this before they consider going in... My only regret in London was not using Trip Advisor to check this place out. This place should be shutdown or put into the hands of Gordon Ramsey in Kitchen Nightmares.

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Gary T . 2014-02-03

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The price is very (VERY) high for the quality of the service and food. Especially the service! Awful ! The service in two words?"not possible"! The only words they can speak in english! Prepare yourself to be forced to drink and to eat quickly (don't even try just to go there with a friend of yours, without eating as well! They will say "not possible! You also have to order!")! Just want to ask something to eat? "Not possible! Have to drink! What drink?" (just like this...!!). An advice: go to another restaurant and don't ruin your day!

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jumrpg . 2014-01-10

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The service was slow, the menu is overwhelming with pictures of the meals that did not accurately represent what we received. Dessert was excellent though. Might be a nice spot for after a show dessert and coffee. Other than that nothing special.

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Christine K . 2014-01-06

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Colpiti da una vera e propria tempesta, io e la mia ragazza decidiamo di fermarsi a pranzare in questo ristorante italiano (almeno dal nome e dall'esterno). Appena entrati un cameriere molto cortese ci ha accompagnato al tavolo.... peccato che per sedermi ho dovuto far alzare tutte le persone che sedevano al tavolo dietro al nostro perchè altrimenti non riuscivo a passare!!!. Appena seduti ci hanno portato subito il menù... composto da tutti fogli in formato A3 con moltissime foto di tutti i piatti da loro cucinati.. talmente tanti che appena sono arrivato in fondo al menù non ricordavo cosa avevo letto all'inizio. Abbiamo ordinato (lei una caprese io un piatto di cannelloni) e in tempi rapidissimi ci hanno servito... peccato che i piatti erano in condizioni pessime, macchiati di nero e la porcellana "sbeccata". Il tutto, con un caffè e 1 bottiglia d'acqua 30£

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ducatigp . 2014-01-04

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Was greeted by a disdainful waiter, who then muttered 'table for one chinkie' as he led me in (I'm ethnic Chinese). Should have left there and then. Seating was very cramped. Menu is absurdly large with two pictures per page, which made reading it time-consuming. Price was written in ink beside each dish. My soup appeared more watery then it did in the menu. My pasta was acceptable, couldn't finish it as the portion was huge. As two more Chinese customers entered, the same waiter (with the hearing aid) muttered 'chinkie, chinkie, chinkie'! Overall my bill came to £20.76. AVOID this restaurant, there are much cheaper ones further towards Trafalgar Square, with probably better trained staff.

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HinYeung . 2014-01-01

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Potrebbero anche impegnarsi un minimo....Il servizio non era male ma il cibo era mediocre a fare un complimento. Deluso.

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As_it_is_ITA . 2014-01-01

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Illegally charging by refusing provide tap water. Cash only is unacceptable in most third world places let alone London. Rip off tourists and give us Londoners a bad name. Our 16 year old daughter saw straight through them and insisted on her water being tap rather than bottle and won her battle. AVOID AT ALL COST.

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londonl75 . 2013-12-31

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Di Italiano non c'era proprio nulla... E soffitti pieni di polvere... N voglio pensare alla cucina... Cibo appena sufficiente...

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macteo86 . 2013-12-28

MORE AT TripAdvisor

Worst restaurant ever, non English-speaking staff, rude arrogant owners who refused to serve us on 25 December, because we only wanted soup. When we offered to order main course as well, just ordered us to leave.Will be raising a formal complaint with the Regulator. Hope the place goes bust as it well deserves to.

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Victor P . 2013-12-25

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Ho chiesto una piadina e mi é arrivata una finta pizza affogata in un sugo di pomodoro che sapeva solo di basilico.Il personale é anche stato molto maleducato affermando in mia presenza, credendo che non capissi, che il tavolo era sprecato visto che non riempivamo tutti i posti.

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Diana T . 2013-12-25

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E' la 2 volta che vado in qs ristorante. Cibo italiano,camerieri gentili e premurosi. Porzioni abbondanti di pasta. Unica pecca,prezzi un po' alti, e non accettano carte di credito/bancomat, ma solo sterline o euro.

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B67 . 2013-12-11

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Restaurant is well located and food is so delicious. However i will never come back due to the service and staff attitude. They are not friendly, not welcoming and show some attitude while talking to clients. Too bad for this restaurant cause they offer nice food.

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Eddychahine . 2013-11-11

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In giro per zona Trafalgar, ci siamo passati di fronte.Avevamo sete e volevamo un tea...E così lo abbiamo ordinato...servizio approssimativo, distratto e scostante, tea industriale da grande distribuzione, servito malamente... abbiamo chiesto alcune fettine di limone e abbiamo atteso10 minuti (dopo averle più volte sollecitate) prima che ne arrivassero 2 di conto e per giunta rinsecchite.Ma ci vuole tanto per essere un po' gentili, professionali e servire un tea decente?

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FrequentTravellerTo . 2013-11-04

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Sabor, apresentação, ambiente e fartura, como a boa cozinha italiana.Os pratos são muito saborosos e cuidado, pois são grandes. Difícil deixar de comer tudo.

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mestieri . 2013-10-22

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Ho letto altre recensioni e mi sono stupito, devo dire che non ci siamo trovati male.. Il cibo era buono ed i ragazzi a servire bravi. Ripasserò per valutare!

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DavideMartini . 2013-10-22

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Poor food. Terrible aggressive waiter. They put a service charge on and fight when you take it off. The worst restaurant I have ever been in.

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Frmichaelbailey . 2013-10-05

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Vado un po' controcorrente alle recensioni che sono state scritte. Ci siamo entrati "sforzandoci" perché mai e poi mai volevamo entrare in un ristorante italiano a mangiare la pasta in Inghilterra!!!! Nel complesso devo dire che la pasta tutto sommato non era male...certo abituato alla cucina italiana "fatta in italia"...questa è tutt'altra cosa....ma neanche così pessima come si dice. Almeno per quanto mi riguarda, ci potrei anche tornare...in crisi di astinenza da pastasciutta....due spaghi qui si possono anche mangiare. Inoltre abbiamo preso un misto di crostoni di pane conditi con funghi, formaggio e verdure cotte...buoni. Consigliarvelo (visto le altre recensioni) mi sembra un'eresia...ma se ci capitate dentro, non posso certo dirvi di scappare!!!!

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Claudio B . 2013-09-24

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Went there with three friends and none of us recognised our orders when they came cause it looked NOTHING like the pictures on the menu (they served raviolis insted of tagliatelle and tomato sauce that wasnt supposed to be there) not only that but it was disgusting the plates went back to the kitchen almost full. They dont even serve tap water and dont take credit card eveb though everything is overpriced!!!!! Never ever go there!!!!!

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samanthafavre . 2013-09-22

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It was horrible even before we crossed the door. Don't be enchanted by the pastry at the window. First we asked if they had take-way and the waiter just said: NOT POSSIBLE (and this was the first but not the last time that we heard this). We were a group of 4 and one of us asked for a pastry and the waiter replied: NOT POSSIBLE, only 2! Then we said that we just wanted to eat and he replied that that was... NOT POSSIBLE. We had to get up to pick the food and at the end they even charged us for table service. And during the all time the waiters were walking around us like vultures waiting for us to finish. At the end we asked for a receipt and the waiter wrote down the VAT number at the paper bill, it's just ridicullous.

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Diana G . 2013-09-12

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This is the worst food servicing THING I've ever been and I've eaten in pretty terrible places.First of all we were almost forced to get in by the non English speaking waiters.After that we were treated like second class costumers because I wanted to take away a small cake. And you are probably thinking, well... That's not so bad.My answer to you my friend is: they refused to let me eat something without drinking just by saying "not possible". After taking my order the waiter refused to bring me food because the other person in the table had to order as well, it was "not possible" for him to bring me what I asked and tried to kick out my friend by saying: " not possible, what you want" like he was making us a favor.I had barely finished eating when the check was thrown to table (yes, thrown) without a word and they started cleaning the table trying to make us go away. Out of stubbornness we decided to stay a little while longer just to annoy them and they started checking if the nearby tables were ok and after 5 minutes came to us asking why we weren't leaving their (almost empty) restaurant.

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Erico_Costa . 2013-09-12

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Gaudy decor, extremely tight seating, very poor service, a menu that was larger than the table with one or two pictures of items per page, waiters that had no idea how to deal with a customer and no clue on what they were serving, poor quality food and very high prices. This place had it all. If ever there was an example of a restaurant that is in desperate need of change, this is the place. Then again, as long as they can hook the unsuspecting throngs of tourists in this town, change will never come.IMO ... Avoid this spot. I generally do not review poor choices, but this place just peeved me off.

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Malone2 . 2013-09-05

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Di peggio non avremmo potuto trovare!! La mia amica e' stata male tutta la notte....conto sproporzionato al cibo offerto...peccato non aver letto prima le recensioni!!

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Elisabetta C . 2013-08-25

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Se non volete vivere l'esperienza di un tugurio evitate a tutti i costi questo posto. Una trappola mortale. Senza considerare le sorprese che si trovano dentro quella specie di cibo che ti servono.

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Giuseppe1301 . 2013-08-20

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SPQR Whitehall represents the absolute worst of London and epitomises our moniker of Rip Off London. A lovely morning at the Houses of Parliament tour left us thirsty and so wandering up Whitehall towards Trafalgar Square we were swayed by the lovely looking patisserie in the window, beckoning us in like Cruella on a good day.One slice of (very mediocre) cheesecake, a strawberry tart, a Cappuccino and an Earl Grey (Twinings teabag on the saucer with sachets of sugar? I think not) later and the Bill came in at £21.27.Avoid at all costs - indifferent staff, grubby interior and ridiculous prices - welcome to London I suppose. How very disappointing for anybody visiting and clearly not representative of the reality of the Capital which offers up far better than this tawdry place.

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MeKaz . 2013-08-19

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Já conhecia de NY, onde tive uma ótima experiência em Little Italy, este ano fui lá e estava fechado, uma pena. O de Londres é ótimo também.

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Renata A . 2013-08-16

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The food was OK, but other than that, i would have preferred Pizza Hut. We asked for water (tap water) and were told they could only give us water if we bought a bottle of wine. Of course we could also buy a bottle of water or soda.We asked fro bread which they obliged, neglecting to tell us there was an additional charge.They brought us a a large bowl of grated parmesan cheese and left us to help ourselves which is fine and all but what happens to the bowl after we've used it? I'm pretty sure they aren't going to dump it all so it will most likely get given to the next customer, ugh!!The waiters were trying to take our plates even before we had finished our meal, very rude indeed.We asked to speak to the manager, who looked like someone who was the dish washer and I didn't for a moment think he'd be the manager! (Kudos for pitching in i guess) Anyhow, he didn't care, we mentioend the bread and charge for it and his reply was that "Italians don't eat bread with their food" and "well we have to pay for it." Well, Italians may not eat bread with their meals but first of all, we're not in Italy, this is not an authentic Italian restaurant and yes you may pay for the bread but I'm sure you recoup the cost of a loaf many times over. Why not just add the extra into the price of a meal and say it comes with bread. Or even, just tell us BEFORE hand, there will be a charge.This if the first restaurant I've been to in a very long time where I actually felt cheated after walking out of the door.Avoid at all costs!

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Paul S . 2013-08-02

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Rendered speechless by a place where the cakes were old and over-priced, the service was terrible (even with staff squabbling in the middle of the restaurant) and a generally negative vibe. We went in looking for a nice afternoon pick-me-up, and left feeling neglected, disappointed and angry! A truly terrible experience which I hope never to repeat.

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Noni-Oni . 2013-08-01

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As a group of 14, tired and hungry after a fabulous day sightseeing in London we were greeted by a right miserable bunch of waiters. We were informed that we could not have tap water and then told to order our drinks at the same time we order the food. Toilet was grubby and the whole situation did not seem quite right with the cafeteria style menu. Then when pursuing the non tap water situation we were told that you don't order tap water in London restaurants, that it was bad for business and the best was saved till the end when we were told in any case they didn't have a cold water tap. A priceless comment from a floundering waiter. At that point we made our excuses and left to the 'Great Escape' theme song.

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CarlIles . 2013-08-01

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Good shop front but aweful exprience inside. Only accept cash....why? Don't give tap water made to buy bottled water (forced as was a hot day) tepid coffee very expensive for he quality. Bad service. Has pictured menu without prices ordered a rissotto and what came was a huge surprise. For the first time in my life saw a rissotto made of basmati rice. Basically basmati rice in gloop. Very dissapointed. What a con.

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Sumi_lon2013 . 2013-07-28

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Like others, my mum and her friends liked the desserts and (against my better judgement) I went along with their choice instead of walking to the West End. It is also directly opposite the Trafalgar Studios which we were visiting that night. I was skeptical when presented with a menu which contained pictures of the food and stated that payment had to be in cash or euros (sounded very dodgy) We all ordered different dishes and they were all equally disgusting. The food was tasteless, obviously re-heated and caused us to have stomach ache afterwards. The mains were so awful that we didn't try dessert, but a couple of us had the worst coffee we've had in a very long time. The final straw came when they automatically added 12 and a half per cent service to the bill. Service was bad - nobody once came over to see if anything was satisfactory (probably didn't dare!) Visit this restaurant at your own risk. Just wish I'd read the reviews before ordering, but my phone needed charging! Oh, and it wasn't even that cheap - £20 each for one course, a glass of wine and coffee.

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Debbie D . 2013-07-22

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As with many others here my mum and I were attracted by nice looking desserts in the window, about 5 men met us at the entrance, the place was half empty during the busy Saturday lunch time, we should have guessed there was a reason why. We were not particularly hungry and decided to go for a pizza and beer, when a waiter came to us he said: if you haven't noticed, this is a restaurant and you HAVE to order at least 2 courses (???!!!), so we had to quickly pick up an additional course on the menu. However, we we unable to finish our order, because......the waiter simply went away!!!in 5 minutes another waiter came to take our order, I told him that his colleague has already taken half of the order, but not sure he included our order for coffee. He ignored us and went away!!the food was serviced suspiciously fast, coffee was not included, so we had to call a waiter to add it. When the bill arrived there were 2 surprises: cards are not excepted and you would find tips already included in the bill, which is fine WHEN service is being provided. I believe this is very demotivating for the staff even to pretend making ANY effort to provide a nice service, if not those included tips no one would ever leave them any extra penny! A long planned family day in London was spoilt. Dear SPQR, not only I will submit a request to a food inspection committee to check your kitchen, but I will also submit a claim for your tax declaration to be scrutinised!your restaurant is an EMBARRESSMENT forItalian cuisine and service!

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RegieB . 2013-07-06

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Siamo stati a cena in questo posto (non si può chiamare ristorante) a fine giugno.Piatti italiani osceni ed immangiabili (spaghetti al pomodoro e carni condite con strane salse).Alle 22 si spengono quasi tutte le luci e si è chiaramente invitati a lasciare il locale per la chiusura. Il tempo si alzarsi - pagare (servizio 12,50% in aggiunta al conto!!!) e uscenso si fa lo slalom tra i sacchi di spazzatura che il personale sta spostando all'esterno sulla stradaState lontani da questi signori!

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Duettonero . 2013-07-04

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We were tired and hungry and had been walking for a long time. So we ignored all the warning signs that you will have seen on Gordon Ramsay's Kitchen Nightmares: unfriendly, no credit cards, won't give you water, tacky outdated menu. Before we got the food I said this would most likely be terrible. I was wrong. It was worse! Probably the worst meal in living memory. This place will ultimately fail. Please make sure you do everything in your power to accelerate the process. AVOID!!!

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Farrel H . 2013-06-23

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ok so you're in London doing the tourist thing. your in Trafalgar Square, you fancy a coffee and a slice of cake, oh that italian looking restaurant with the posh cakes in the window looks nice. lets go there. DO NOT GO THERE!!!!!!!!! OVERPRICED (not that the prices are available to view in the first place) , EXTREMILY BAD VALUE FOR MONEY, RUDE STAFF, YOU NAME IT.we went in there and had 2 coffees, 1 hot chocolate and 2 cakes. 24 pounds!!!!!!!!!!!!while we were there the table next to us had a cooked breakfast and the poor guy couldn't even get his knife into the sausage as it was so hard from being overcooked, how do you overcook a sausage to the point that youre unable to cut into it?.When the waiter came to clear the guys plate and asked how it was , the guy told him about the sausage. the waiters response was to ask the wife how hers was. picked up the plates and walked off.Our overpriced cakes at nearly 7 quid a hit were dressed up with cheap spay cream and the same sauce you get on your 99 flake from the ice cream van.They obviously use the location and the impressive looking cakes in the window to lure you in, then once inside they make sure you've ordered what you want quickly without seeing a price.come on 24 quid for 3 drinks and a couple of cakes????? oh and if you do ignore all of these terrible reviews and decide to go there then check your reciept at the end because the waiter will stick a service charge on top. RANT OVER.It would be nice if S.P.Q.R Manager could come back to us on this as there is no web site to complant to not suprised they must get this all the time. SHOCKING

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Simon D . 2013-06-03

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OMG! This is possibly the worst Italian there is in London. I have eaten in over 15 Italian restaurants in London and too many restaurants overall to not be disgusted. The food immediately had a sickening effect on my man - for me- over the night. Disgusting. There's a wonderful table beside the urinals - what on earth is that about? I would NEVER recommend this. As my man says- NEVER EAT IN A TOURIST PLACE. No tourist goes back so customer loyalty is not required. Also, the plates were broken and chipped and the utensils in a sickening situation. NEVER EVER going back to this. I was this far away (-) from being put off from Italian.

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tanha habib . 2013-05-23

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Located in Whitehall, very close to Trafalgar Square, this cafe clearly relies on its position to attract custom.rather than its reputation.My wife and I were, like some other reviewers, attracted by the cake display in the window, which looked great. However, the reality was very disappointing.We both ordered tea, which was served as a tea bag in a cup, accompanied by a pot of lukewarm water. For God's sake we're in England, not in the USA (where they seem to have no idea how to make tea), a tea bag and hot water, how stupid is that? We were then served chocolate eclairs, which, although cream filled, had cream, of the 'synthetic, squirty can' variety added to it. The whole thing was sickly and not of good quality. To add insult to injury the service was perfunctory and the cost high.I won't be going back there and I certainly can't recommend this cafe to you. It's one to avoid.

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CRC47 . 2013-05-20

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We were in the mood for tea and dessert when we walked by a marvelous looking dessert display in the window at SPQR. We sat down and noticed a large hair on the table, we asked the server to move us but he didn't understand. We asked for a dessert menu, but they made us walk to the window and pick out what we wanted. It isn't easy to know what's in a dessert or what flavor something is by looking at it. The service was terrible and the dessert was so-so, this place is a tourist trap bar none.

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TheJimmyco . 2013-05-19

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My mother and I were in the mood for coffee and cake so we walked past and saw the cakes on display in the window. Inside, it is the tackiest restaurant I've ever come across. Plastic swords, amours, helmets, statues of roman soldiers everywhere. It looked like a live action role playing event. The waiter couldn't even try to explain what was in the desserts and no menus were given to us so we didn't know prices etc. mum ordered a scone, and when it came out of the microwave, the waiter threw the scone across the restaurant to another waiter so he could serve it up (with a whole lot of crap canned cream as well). Just to top it off we paid by cash and then they neglected to bring back our change so we actually had to ask for our change back!!! Not to mention the creepy owner lurking around, I was afraid to go to the basement-like toilets by myself. Avoid at all costs. Expensive, crap food. And they also add a service charge. Not sure why. We didn't get any service worthy of tipping.

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Mace010 . 2013-05-15

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Even if someone pay you to go to that hellish restaurant. dont get trapped. waiters are mannerless. nothing called as customer service an moreover they can abuse you if u remind them that you are their customers...........

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Shourya S . 2013-04-21

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Please do not visit this restaurant it is not indicative of the good food, restaurants and customer service available in the UK. Absolutely horrible and the Grim reaper look alike who stood scarily at the back was most offputting, if we hadn't been so tired and needing to sit down and eat something and there weren't 11 of us we would have just walked out... Weird menu massive and big pictures... not very tasty and the risotto wasn't even made with arborio rice so by my reckoning that's against the trade's description act.....

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Sarah K . 2013-04-21

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Just back from the worst restaurant I have ever eaten in in central London. They cash on their location, as they are near Trafalgar Square. What is wrong with it?- photos of the food, that does not resemble the food.- Waiter who does not understand English.- Bread served straight from the fridge/freezer.- Soup, stock with whatever they can throw into it. Not s real soup.- Tip, included in the bill, which they have to do, because they know customers will not tip!In short, walk away quickly, if you still can walk....

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lala800 . 2013-03-25

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ウィンドウにあるケーキが美味しそうで、お茶でも、と立ち寄ってみた。 が、最低最悪な店だった。白人グループは奥の席に通すが、有色人種は入口付近で暖房のきいていない小さなテーブルへ。 数回文句を言うとぶしぶ移動させる。 間違って隣のテーブルに運んだものを、そのままこちらに運び直す。 隣の客が口にしてはいなくても一旦フォークを差した後だと言うのに! 新しいものを要求すると「まだ食べていないのに」と平然と主張。そもそもチーズなしで頼んだのにチーズが既にかかっていて、どちらにせよオーダー内容を間違っているという事もこちらが指摘しないと気付かない。 オーダーを取ったのも、運んだのも同じウェイターだというのに。 味もそれほど美味ではなかったし(インスタントのパスタソース的な感じ)、温度も今いちで、ケーキにしておけばと思った。トイレの汚さ。店を出る時、店主らしき老人にドアをぶつけられる。 こちらが女性なのでドアを開けてくれているのかとそのまま出た所に、手を離されてドアを当てられた格好。 奥でずっと店のことを話していたし、間違ったパスタを下げる時、ウェイターに何で下げてるんだと聞き不服そうにしていたので、店の関係者には違いない。とにもかくにもイギリス滞在中ここが一番最悪だった。

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123298566 . 2013-03-15

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So we popped in for a late lunch at this restaurant - we had such an awful experience I would NEVER recommend this place to anyone! No service for 15 mins and when we do ask to order, we end up with the rudest waiter I have ever met in my life! My sister starts saying "Hi, we'd like to order.." and he snaps " Order quickly quickly, we have other customers you know" At this point I take a peek around and see exactly 3 tables occupied with patrons who are already in the middle of their lunches, not ordering! Apart of course from the many staff who are lounging around, studiously ignoring the customers. Our next sentence to him " Well, we are trying to order, so would would you please note it down.." While we are mid-sentence, he walks off to talk to another waiter! We are pretty dumbfounded by now and when we asked if he was going to take our order, he snaps at us to hurry up again. At this point, we were horrified enough by his behaviour to gather our coats and tell him "No thanks, we are leaving now"... His response? "That's okay, we got other customers"... I'm sure they do have other customers, but I'm not sure how many return! Terrible experience truly! If they do not want customers, maybe they should lock the doors to keep us away...this is one door I'm not breaking down to get in!

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Deepti R . 2013-03-06

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Went here for a meal with my partner and daughter whilst visiting London. We all had the calzone pizza which was huge, but slightly lacking in the filling, but tasty and edible. Drinks expensive ie £4 per bottle of lager, but this is expected especially in the centre of London. Had a portion of chips and two drinks each and bill came to less than £50 for the three of us, so not that bad. The restaurant was nicely decorated with lovely chandeliers and good service, so really surprised by the terrible reviews.

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liversedgeblondie . 2013-02-26

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dopo un` intera mattinata di passeggiate in giro per londra io e mia sorella stavamo letteralmente morendo di fame,,,cosi' abbiamo pensato di fermarci al primo ristorante che avremmo trovato....guarda tu la fortuna che abbiamo avuto nel trovare proprio quella cacata di ristorante!!una volta letta l`insegna "cucina italiana"noi ci siamo detti:ok entriamo....seduti al tavolo arrivano due menu' ke purtroppo non avevano l`ampiezza desiderata!!quei menu' offrivano un`ampia gamma di scelta gastronomica,xo il tutto non rispecchiava affatto con quello che si ci aspettava!!!abbiamo ordinato una porzione di gnocchi e una bruschetta la quale tutto sembrava tranne che una BRUSCHETTA...da bere abbiamo chiesto un bicchiere d`acqua liscia arrivato dopo la nostra ripetuta richiesta(dal rubinetto).alla fine dei conti io e mia sorella ci siamo alzati lasciando il cibo nel piatto,e abbiamo pagato 20 £incluso il servizio totalmente assente con personale antipatico...non aggiungo altro ma vorrei aggiungere tante cose!!!!se posso dare un consiglio non entrate li xk ne uscite delusi...io non avrei voluto scoprire un ristorante italiano del genere!!

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Nicola I . 2013-01-31

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This is my true experience with this restaurant. It has been a long time, but I'll try to tell you what this restaurant is like. This restaurant at 43 Whitehall, near Trafalgar Square, next to the McDonald's, called S.P.Q.R., is a tourist trap scam. They charge a price that is very high, but not high enough to make it very obvious that it's a scam. The tourists will just think, "oh London must be a very expensive place". I don't think they have the prices for anything listed on the menu. It has a nice picture menu outside to try to entice you to enter. The prices are very high. £4 for a coffee. £7 for supermarket cake. £20 or more for a very average pasta (they probably boiled some noodles and added canned sauce and reheated meat). They will say that they don't serve water from the tap and make you buy a bottle. They add a service charge to the bill. They don't take cash. If you don't have cash, you'll have to go to an ATM. If you have Euros, they will exchange it for a really bad exchange rate.They have changed their name in order to avoid appearing in Google searches and restaurant reviews. Search for S.P.Q.R. and you will find it in tripadvisor along with bad reviews. It used to go by the name Cucina Creativa, which also has bad reviews. It also used to go by the names Borgia and Aotintica. It's only a matter of time before they change their name from S.P.Q.R. to something else also.

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Joe S . 2013-01-29

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Just awful. Waste of any more words. Dont go here! Its very bad quality fastfood dressed up like a normal restaurant. Classic ripoff

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hhesseli . 2013-01-19

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Starts with a horrible and unfriendly service, then continues with a menu that is a joke, and the food is tasteless.The menu is a book with pictures of the what should be the dishes, should be because my son ordered the chicken kebab, based on what was in the picture (a grilled breast meat piece), and what we received was something that looked completely different, and looked like it was cooked some other weird way (we did not allow him to eat, and paid a visit to the Mc Donald's next door). When we mentioned this fact to the waiter, he shrugged and said the pictures meant nothing.Food arrived in, no joke, less than 2 minutes, and it was, simply put, tasteless.Tip included in the bill is the grand finale of a disaster.Don't even think about it.

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Avguerreiro . 2013-01-03

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30 euro per 2 fette di torta immangiabile e 2 the caldi del supermercato? Davvero? Meno male che fanno l'afternoon tea..

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Maria G . 2013-01-02

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We queued outside behind a couple who were also waiting for a table in this restaurant. They got greeted by a waiter who popped his head out and said what do you want, all of us were gob smacked and told him that we were waiting for a table. He told the couple to go to the table at the bottom on the left, stunned by the welcome the received they went to there table. The waiter locked the door as we waited outside for 10 minutes until there was a table free. We sat and ordered our food from a laughable poorly designed menu. Within 5 minutes our food was on our table. The food if I can describe it in one word I would say tasteless. There was no effort put into presentation either. It was like the pasta was thrown on a plate and sent out to the customers. Asoon as I had finished my meal the waiter had whisked away my plate while me partner was still eating. Whist she was eating the waiters where hovering around the table waiting to take her plate. Not once did we have somebody come over and ask how our food was. When we asked for a desert menu the waiter pointed to the window and said 'look in the window if you want desert' so we decided not to. I was tapped on the shoulder with a waiter reaching over with the bill. They automatically put a tip on the bill for themselves which is service charge. The price was very expensive. For two meals and two drinks came upto £35. I would strongly recommend for nobody to eat at this restaurant. Not only is the food terrible but the service is as bad as the food.

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Louis G . 2013-01-02

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I ate in this restaurant with my wife, 17 months-old daughter and brother. As we went in we were impolitely asked to close the buggy, which, you know, might take a little time. As a result, the stroller and the bag where we held all the necessary to change the baby, was literally taken away from a young rude and inexepert waiter. I think they should have heard our comments because they brought us the bag after 30 minutes. The food was not bad. Anyhow the pasta we ordered was overcooked. My wifes dish had a broken corner. The tip comes automatically with the bill and is called 'service charge'.There are surely other expensive restaurant in London where the service might be better. I won't definitely come back.

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moritz309 . 2012-12-31

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La sera del 26 dicembre stavamo tornando in hotel piuttosto infreddoliti perchè aveva piovuto tutto il giorno e abbiamo deciso di fermarci in questo posto per bere qualcosa... non lo avessimo mai fatto!Innanzitutti le toilette erano intasate e pertanto i pavimenti erano allagati con acqua di dubbia provenienza.... Una volta seduti al tavolo, abbiamo dovuto aspettare un pò per essere serviti, finalmente ci hanno portato il menù ma quando abbiamo chiesto tre cioccolate calde, ci hanno detto che dovevamo almeno prendere un dolce perchè non servono solo da bere. Mi sono "sacrificata" prendendo una fetta di torta al cioccolato, ma poichè avevo sete ho chiesto un bicchiere di acqua... Insomma, per farla breve, il conto è stato di 30,50 £.... si, avete letto bene, 30 sterline e mezzo per tre cioccolate calde, una fetta di torta e dell'acqua! Va bene che siamo su Whitehall, ma potete scommettere che non ci torneremmo neanche se fosse l'ultimo locale al mondo!

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Xaomi . 2012-12-30

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Safe yourself the trouble!!! Do NOT go! This place is absolutely horrible. My family and I were very tired and we had just had a very long day and we were very hungry. It looked good on the outside. The first mistake was that the menu....had picture cut and pasted from the Internet. We ordered our drinks...no coke, no tap water!!!! They charged us for bottled water when we asked for TAP water. My mother ordered some pasta thing. When it arrived and she tried it, she almost threw up. She gagged and spit it back out. It was raw and mushy and disgusting. The last thing I'm gonna say is that the servers kept cursing behind us. Please save your self the trouble...DO NOT GO!!

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Jess0987654 . 2012-12-22

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It was 3:30 pm, me, my wife and my daughter was with a huge hungry, so we saw this restaurant and went in. Starting the service it was incredibly horrible, the menu it was a joke, but I believe the food should be good, because there wasn't how to survive with that conditions. I was totally wrong, my fork was dirty and the food was very awful, I don't have words to describe this restaurant, certainly will close!! In the end I resolve to pay only half of the tip charged in the bill and the waiter sad to me that the tip it was obligatory by law... Really a bad joke!! If I can came back in time, I should never pass near from that door!!

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Eduardo F . 2012-11-14

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Called in with friends after seeing the cakes in the window one saturday afternoon. We were presented with a large plastic covered menu which seemed totally out of place with the surroundings.Alot of staff in attendence who were exceptionally nice.\The cakes were gorgeous, beautifully presented but expensive.No wonder the place was empty.

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lexy_8 . 2012-11-05

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My husband and I went to this restaurant at about 4pm on a busy Saturday. Once we had been given our oversized menu', we asked if we could order a drink and was informed that you can only order a drink once you have placed your food order. My husband ordered a seafood pasta and I a spaghetti carbonara, which I have to say arrived at lightening speed! Although my husband said his was ok, mine was basically a large dry heap of pasta without a hint of any sauce. I asked the waiter to take my dish away which he did without saying a word. I waited expecting someone to come back and ask what was wrong but the waiters just walked past with a look of indifference. We left a short while after and although they had removed the cost of my dish from the bill the complete lack of customer service left me feeling very angry.

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julie t . 2012-10-28

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Roman centurion themed Italian restaurant with oversized photos of the dishes available. The food was very tasty and portion size good. Attentive service but it was a slow night. Bill for a starter and main with a bottle of lager was £25 which I think is expected for central LondonAll in all a very good experience but beware they only take cash payments( including euros) but no card payments!

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CarlMelvin . 2012-10-13

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