Based on 27 opinions finded in 1 websites
Based on 27 opinions finded in 1 websites
Opinions
Recientemente tuve una experiencia horrible en Soor que me siento obligado a compartir. Durante mi visita, había un hombre vil tomando videos de mujeres, y en lugar de abordar este comportamiento inaceptable, el personal se negó a intervenir. Cuando se enfrentó por ello, el gerente no solo fue inútil, sino que defendió agresivamente al pervertido, afirmando que era un "cliente leal. " Es inquietante ver que el bienestar de sus clientes pasa a un segundo plano en sus intereses financieros. El gerente parecía más preocupado por mantener feliz a este hombre que por proteger a las mujeres del restaurante. Este no es un lugar donde debas sentirte seguro o respetado. Insto encarecidamente a cualquiera a pensar dos veces antes de cenar aquí. He tenido que presentar un informe policial sobre el comportamiento repugnante que se encuentra aquí, así como el hombre que decidieron defender.
Jenny B . 2024-10-25
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I came here after being stuck outside in the rain, and didn’t know much to expect, but the food was delicious, good side, left me filled and all for a good price. I was able to enjoy the food and the vibe while waiting for the rain to pass
Rizza . 2023-12-28
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Food and service was very good and it is good value for money ,but bread could be much more softer and tasty. Definitely will recommend to freinds and family .
Parveen Y . 2023-09-17
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I ordered from their Killburn branch and I must say their cheese, and cheese & lamb manakeesh are the bestest. Loaded with halloumi/mozerella cheese, these are made on soft Arabic bread. Moreover, their shawarma wrap is simply delish. It is also made in Arabic bread and loaded with shredded chicken and Arabic sauces (Tahini and garlic sauce). They offer other sauce options too and allow you to select multiple fillings such as pickles, chilli, parsley, etc. The portions are decent and are priced decently (starting from £3.5). Must must must try!
Monica R . 2023-06-18
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Amazing food, staff go out of their way to make sure everyone is looked after and keeps checking if you are happy with everything. Equally food is really tasty and really good portions. I'd definitely recommend this please either for eat in or take out. Shisha lounge is well setup with great ambience.
Rakx . 2023-02-25
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We have taken a take out from here on many many occasions, never done a dine in. But the food is fantastic, never disappointed.
Neha V . 2022-07-08
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My sister birthday was there. It was amazing! The food is perfect, the staff are very helpful and kind. Highly recommend! Thank you! ⭐️⭐️⭐️⭐️⭐️
252zsuzsannab . 2022-05-15
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I was worried about going after reading the reviews, but I choose to go and give it a chance specially with food as people have different taste The place looks very traditional nice and cosy the food was amazing taste like food back home the chicken taouk was so tasty they mint lemonade so refreshing the homms was really good, diffenty coming back
592abdell . 2022-02-27
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The staff was very nice and friendly. The place itself looks nice and clean. The food we have order wasn’t great. The burger came in a rock hard bun, the chicken wasn’t grilled well and there was not much inside burger itself. Fries were quite nice. The lamb kofta on the first view looked nice, the portion is quite big as you get a lot of rice. Kofta was ok so was the rice but the salad was old! The sauce it came with was debatable taste. Overall place is nice to go sit, have a chat but not necessarily for food.
C6157WQannac . 2022-02-13
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Worst meal I’ve ever had, hummus was thick, falafel dry, mixed grill meat was tough even the salad wasn’t good, the staff are very nice but didn’t make up for the food
Susan O . 2021-10-17
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I had a takeout from this place. Tasteless lamb chops very dry. Looked like they were cooked in a fryer. Falafel were sour and stale. Stale bread. Very chewy and horrible. Though seemed like made inhouse pitta but old one for sure. Hummus was nice, so was lamb aryas. So i am guessing there lamb kofta would be nice too ( same mince filling) May be would like to try the lamb mince dishes and hummus (deserves an extra star) the next time again. Eat at your own risk, won’t recommended this place to friends and family.
AviKamat . 2021-07-05
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Good food. Terrible online delivery service! This has now happened thrice!! I ordered online for a delivery through their website as they send promotions. Our food arrived 2.5hrs late and on top of that the delivery person refused to leave their vehicle, was rude and argumentative and was shouting on the phone- inspite of them being late!
kritikós A . 2021-01-24
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It such a shame that the service and food has gone very poor used to be very nice but now it’s like there serving you dog food. The guy on the phone sounded like he was asleep and was not helping at all.
abO1404CY . 2020-12-20
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This is the second time our takeaway order has been completely wrong. Takes about 20 minutes to get through to the restaurant. When finally get through to them I’m told there’s nothing they can do. They literally don’t care about their customers. I’d think twice before ordering from here. I definitely won’t be and will ensure all my family and friends don’t either! Save your money and go elsewhere!
Abby S . 2020-11-27
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Order takeaway from Soor regularly - good food, good prices. However, they have made a couple of mistakes in the past but we've overlooked these as only a starter or side error so not such a big deal. On Saturday evening, after waiting nearly an hour for our order, it arrived and it was all completely wrong. We'd been given someone else's order. After spending almost half an hour trying to get through to them - the calls just automatically ended every time we called them - we finally got through. They didn't apologise and just said we'd get a new order sent out and that would be another 45 minutes wait. Firstly, we should be priority order now given that we'd waited an hour already and they were the ones who made the error but no. Secondly, I asked for a refund or at least some gesture of good will and was rudely told 'you either want your food or you want a refund you aren't getting both' Terrible customer service. Given the current situation, you'd be thinking they'd be doing anything to keep their regulars happy and keep any custom they have. I can assure you I won't order from there again and would suggest avoiding if you want the right delivery and decent service!!!
Expedition789640 . 2020-10-26
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Went to the restaurant and it was pretty good but when I ordered online there were items missing which was so disappointing.
otdgirl . 2020-09-25
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We came to Soor for the first time as it was local eatery and soon realised it was a mistake. Everything we ordered that was not grilled was microwaved, including the rice, I took one forkful of the rice and could not eat any more....
AandR1 . 2020-08-30
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After reading the great reviews, we went in with high expectations. Ordered the platter which comes with the following: pickles - too much vinegar, even on the olives which we usually love bread - really delicious, and soft and hot hummus - again, really delicious,...
BigFam2kids . 2020-08-17
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Great value authentic Lebanese food. Good vegan and vegetarian options and very friendly staff. Delicious and highly recommended.
jonathanlY6010SE . 2020-08-12
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This is the best family restaurant to eat and they always serve with a smile. It serves great breakfast. nothing that’s bad in here. My children loves their milkshakes. We are fortunate to live near this great place.
poshtonm . 2020-08-11
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Grilled prawns, grilled seabass, lamb shawarma, it all comes with salad and Lebanese garlic dip and chilli sauce in pots. I chose rice for sides. Fresh, meaty, succulent, generous, incredibly tasty. We took our order home and laid it on the table and was embarrassed...
kuchii13 . 2020-08-05
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We’ve been getting take away from Soor throughout the lockdown and it did not disappoint. The food is great - recommend getting chicken shawarma rather than taouk as it’s juicier. The falafel, the moutabel and the wraps are absolutely fantastic.
jsc714 . 2020-07-13
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We ordered a takeaway from this restaurant. It was very busy and the order took longer than expected but was well worth waiting for. Excellent quality and an excellent mixture of vegetarian and non-veg dishes. The kibbeh was great for example and not at all...
Indrajit A . 2020-05-26
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Best Lebanese outside of Lebanon I am so glad this restaurant has opened its doors in our neighbourhood. I managed to get all My friends totally addicted, so they come to visit me as an excuse for dinner here:) Our favourite is Meze of starters...
UkTraveljunky . 2020-03-07
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Excellent food at good prices. We went there for breakfast. They had a varied amount of options. The falafel was nice as are the drinks
Content321 . 2019-10-21
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We discovered this restaurant by accident, just walking by one day and decided to try. It turned out amazing! Food is very tasty, massive choice on the menu with delicious meat and veggie options. The atmosphere inside is very authentic and interesting, with stepping into...
Martyna P . 2019-09-03
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I dined at Soor on the first day it opened & since then have taken friends to eat in on many occasions, and have a takeaway usually once a week. The food is fresh, delicious and importantly superb value. Our favourites are the chicken and...
Chij . 2019-08-17
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Visitamos Bank Food & Drink en Mill Hill anoche para la cena y bebidas. Un lugar súper impresionante, interiores impresionantes con una sensación del West End al lugar. Un gran menú, a cargo del chef Tony; disfrutamos de una selección de entrantes y tuve el solomillo para la alimentación (mi foto no le hace justicia, así que no postear!). Gran comida, servicio excepcional y hospitalidad de Armando y su equipo. Sin duda vale la pena visitar para una noche especial cuando no quieres viajar a Londres.
32 Opinions
Good service. Fresh food. Kind workers. Food served nicely. Quickly given a table. Wasn't packed nor chaotic. Very conveniently located.
286 Opinions
Decided to stop here with a friend to use my tastecard. The place was busy but a nice atmosphere. The staff are attentive and the food was delicious with great cocktails to finish the meal off with.