Smoky Boys and The Terrace West Drayton in Hillingdon - Phone Number, Reservations, Reviews

Wonderful service very considerate of needs, excellent conversationalist. Engaging and responsive, great tasting food with an amazing flavours and colours. Highly recommend

Good food, good customer service

Third time I've been here and every time it gets progressively worse. Presented with an 'event menu' that has a lot less options and hugely inflated prices (£5 for a soft drink?), ordered food at 5:40pm, still no food at 6:45pm (other diners also queried a 90 minute wait) and we were told it was a computer error with orders. Food finally arrived after more confusion with what items had to go to what table. Bill came to £75 for 3 portions of wings and 3 ciders...queried it and we were overcharged £19 plus service charge of £8, which we swiftly got refunded. Too busy dealing with takeaway orders instead of providing good service for eat-in diners. Terrible experience, the basics really need improving.

I always wanted to try Smokey boys and then came the day when i did, My friend and i were feeling hungry around the late afternoon and stopped by for some takeaway. We entered to a quiet restaurant and i looked with staff passing us without any greeting whatsoever. I see a younger guy at the bar and greet him, he is obliged to say hi back, he shows us the menu and we order our takeaway. I remember about the wings deal you had and asked my friend about it as thats what initially lured us to the store. after i mentioned the wings deal this was the perfect time for the staff member taking our order to interject and upsell but he seemed to disinterested and gave me a feeling of him wanting to end this interaction quickly, he never mentioned the wings or said how good they were so we just left it at that. I hesistatingly handed over £40+ for our order and we wait outside, he said about 15 mins wait max. We waited 15 mins passed no order, 20 mins passed nothing, around 23 mins in i think its a bit ridiculous with the amount of staff i saw faffing around inside and that big guy just walking around aimlessly without a care in the world. I go in and investigate, i walk to the bar and there is a lady at the bar this time, she seemed friendly, i asked her about our order for takeaway and she goes and looks, its literally just waiting there on the metal counter in the kitchen getting cold for god knows how long, theres no responsibility taken from the previous younger guy who took my order, no one came and gave it to us at all, the service was so bad, the only glimmer of hope was this nicer lady who was thrust into this situation and checked our takeaway bag to make sure we didn't miss anything. I know service in general isn't great in the UK, and im saying that as a Londoner. But this was actually such a joke just the complete and utter lack of interest in being there, no service with our food and to make matters worse, the actual food was not great either, it ruined our evening and just left a sour taste in our mouths, please do better, theres a reason the other Smokey boys closed down i guess and you guys are not setting a good example.

The food was delicious and the prices are good. The staff is friendly.

Happened to drive past this place in West Drayton and thought give it a try. I ordered the spicy Moroccan lamb burger and fries and it tasted brilliant 👏 lovely he vibe if this place the service was excellent i would definitely recommend

The taste is quite good and the place is well designed with nice lighting. Unfortunately the buns on the burger were soggy and the wait for the food was quite long especially when the restaurant was quite empty. Not a bad place but not a place I would recommend.

A great atmosphere, friendly staff and great food. You can visit casually or as a fancy night out!!

I've visited Smoky Boys several times due to its proximity to my workplace, but each visit has left me dissatisfied. On my recent visit, despite the restaurant being nearly empty, our food and drinks took over thirty minutes to arrive. I ordered the Smoky Vegan Burger, which was basic and lukewarm. In a previous visit, I tried the vegan quesadillas, which consisted of a few vegetables and some vegan cheese between two wraps, and I would not recommend them. While the restaurant has a great ambiance and the staff are very friendly, the quality of the food needs improvement.

Been here for the past 2 evenings for dinner and can highly recommend this place for food and the service was good all round hats off to the team and Saif. Would definitely return when in the area.

Absolutely fantastic, I'd visit again ✨️✨️✨️

Amazing place!!! Service absolutely 5 stars💫 food is delicious 😋 and just look how they serving a bottle of corona!! Just speechless... on terrace you can also smoke shisha! For Over 18 ofcourse! Saif is an absolute star very kind and his recommendations are just perfect. Definitely will come back soon.

Absolutely amazing little place, amazing food, and friendly staff that were happy for a little chat. All around Amazing

Food and shisha was excellent, the staff there are very friendly especially Saif who treated us all very nicely. I would highly recommend visiting this diner/lounge

A cosy atmosphere and high quality food, I would happily go back next time I'm in the area. The staff were lovely, friendly and eager to help where needed.

Great food! Wonderful atmosphere, and the staff were really friendly, made nice conversation and even knew about the comic con event we were attending.

Brought some smokey boys for my whole family and we all enjoyed it. We will definitely be returning and I recommend it for anyone who wants to have one of the best burgers to offer.

came here today for lunch and got the southern fried. best burger place out here - i always come here and im never disappointed. i definitely would recommend everyone comes here at least once (wings here are amazing too)

Amazing food coupled with amazing customer service, would recommend to anyone!!

I ordered food to eat in-store at lunch, but it arrived much later than expected. Since I was getting late for my meeting, I requested to take it away. When I opened the food at home, I found the chicken was raw. I called the store to inform them, but they said they would only issue a refund if I came back to the store, which wasn't feasible. It was a big waste of time and money. Update: I received a call from the store offering a refund, which I appreciated. I also made some suggestions for improvement that I hope they'll consider for the future.

The food was amazing, the employees were very respectful and helpful. I would definitely recommend. The interior is also 10/10

The food and shisha was amazing, I will go back again and recommend this place to all. The customer service was beyond excellent, very welcoming and friendly. The atmosphere was warm and the scenery was beautiful.

Went there with a group last night, really top class service - Sait & Jamil were just incredible and everyone loves the food, will definitely be back!

We went to celebrate my husband’s birthday and the food was wonderful as were the cocktails and mocktails. Staff were very friendly and welcoming. We would highly recommend this place.

Fantastic Smoky bacon burger even better service by Gargee who recommended the dish. Well done Gargee will definitely recommend visiting 🙏🏽

The food here was amazing! The customer service was unmatched. Saiff was exceptionally welcoming and wonderful. I would HIGHLY recommend this restaurant.

We popped into Smoky Boys whilst our car was charging… it’s a shame we aren’t local as it would be our new fav place. We were there early evening and the place was quiet but the music was good the food delicious and the staff very welcoming and helpful.

Amazing food and service! I would definitely recommend them to anyone seeking to eat out at a Grill & smokehouse.

Really good food. Amazing, attentive service with a smile. I had the smokey bad boy burger with extra brisket. It was cooked perfectly and was one of the best burgers I've ever had. The fries were fantastic too. The staff are so nice and friendly. I had a very nice experience here. Well recommended.

Efficient service over lunch. You can certainly fit it into a lunch break.

Great burgers, coffee not so good

My friends have been banging on about Smoky Boys for some time now. So I decided to take my wife and 14 other family members to Smoky Boys and The Terrace in West Drayton. The restaurant looked beautiful, the food was delicious and well presented. The owners and staff were amazing and very attentive. I can assure you will definately impress anyone on a late night date night, or a meal with family or friends. I definitely had to take a couple tubs of that Smoky Bad Boy sauce home! Great Experience 10/10.

Today my husband took me and 14 of his family to Smoky Boys West Drayton for the first time today. My hopes were high and they didn’t disappoint everything was magnifique. The food was soooooo delicious, the staff were amazing, very attentive and did a great job in keeping all 15 of us happy!

If you want flavour this place has it, our first time visiting and we had strawberry mojitos which were delicious, the jerk chicken wings were really tasty and spicy, the bad boy burger was full of good flavours, again spicy and mouthwatering, friendly service and good music, beautiful terrace too, worth a visit

Nice Smoky Bacon Burger and very friendly staff 👊👊👊

Food was awful, ordered beetroot hummous with pitta, the pitta was stale, really hard around the edge. I asked the waiter how good the steak was he told he it was good, I wanted cheese on it and he said to melt the cheese it would need to go in the microwave and then the steak would be rubbery, I told him not to do that and that the steak would be warm enough to melt the cheese. However upon arrival the steak was extremely rubbery, I was struggling to swallow it. Absolutely awful. Ended up just eating chips and coleslaw, not worth the £70 I paid at all. Really disappointed and left hungry unfortunately.

Ordered off of ubereats and the burger was completely inedible had to throw in the bin. Completely raw - uncooked so much pink inside

Nice place for a great catchup with friends.

Food was great. Was pretty empty when we went, so service was quick. Will defo be going again

My first time and it was splendid. The waitress serving us knew the job so well. My friends and I were well attended to. Will visit again someday soon. About the food, we (3 of us) had takeaways we went home with.....

Great food especially the meat!

What an amazing experience - the food was 10/10, drinks were amazing (highly recommend their long island) and the outside smoking area was superb. Cutesie little spot with special commendation to the bartender (I believe his name was Sa'eid apologies if that's wrong!) and the outside waitress for their above and beyond speedy service. Much better than Hounslow!

I've ordered from Smoky Boys a few times and have never been let down. These guys knows food! Keep up the work, West Drayton loves you!

Perfect combination of everything. Love the quality & taste. Will definitely visit again. Thanks chef(Munna) for making the delicious foods.

Food was grated didnt know there was a terrace nice atmosphere and shisha and friendly staff

Amazing food and frendly service thank you guys for making my daughters birthday special

Absolutely amazing experience ! Food and service amazing !! 👌🏻

I ordered via phone at 12:30 and said in be in at 1 to collect, I was in there 25 minutes waiting for my small order of just a burger and chips. No one even apologised for the delay

We can today for some lunch and had a lovely dinning experience. Saeid was very accommodating to my little family. We had burgers and chips and it was all cooked beautifully. We will definitely be returning thank you for a lovely meal

Perfect place to eat quality food

Check YOUR BILL twice!!!! - Check also CARD MACHINE. I WAS OVERCHARGED! I noticed on the bill but then on the card machine... they OVER charged me again! BE CAREFUL

Food, service and experience were excellent. We were a group of 8 and very well looked after.

As a tourist from Australia, I expected better service from a local fine restaurant. First of all, the fat guy in the front who was in service looks very disturbed and overwhelmed. He didn’t look like helpful at all, which made me so frustrated. I would like to suggest him to visit a fine dining restaurant in Sydney, so he can learn some manner and how to serve in a restaurant. Food was really good and tasty. I tried their Ribeye which was really juicy and well cooked! And special mention for peri wings as well. Apart of service, foods and decoration was very good.

Was divine. Will most definitely eat here again

We haven’t tried any food there, but I heard from my colleagues that it’s nice there. We were drinking cocktails 😂 it was 2 for 1 from 5-7pm and cocktails were really nice. Atmosphere is good, looks clean.

Great space, great atmosphere and services, delicious food. We had jerk chicken with was fiery hot but just as we wanted, and the steak was cooked to perfection 🥰 💞

I was really looking forward to the Smokey Chicken Burgers we bought with hand made fries and had heard so many good reviews about them, but unfortunately my experience of last night was not good at all! The chicken burgers were not cooked properly and were slightly raw this wasn’t jus 1 burger but all 5 🙁 so not a good first experience at all and I don’t think I’ll visit there again. The chips were very nice thou 👌and the wings too👍🏼

Brilliant staff, and service, but cold veg and steak. But overall, would go again. A nice atmosphere.

if you want somewhere to eat a good flavoursome filling burger and a good selection of sides and drinks come down here its on of the best ive ever had, i vouch 100%🤌🏼

3rd time visiting this place - staff welcoming and food always on point. Iftakhar provided exceptional service, very attentive, kind and knowledgeable when it comes to the menu and ingredients.

Fantastic. I liked 👍🏻 they have an amazing offer go there and find out

Absolutely delish burgers and great service!

Had the smoked brisket wrap and was phenomenal.. One of the best flavor combos I have had ever.. If ai ever make it back to the area will definitely come back here..

Syed and the boys at Smoky boys and the terrace are serving the best food I've had in ages. I was down for a 2 day course near by and once I came the first time I had to come back to second. The milkshakes are incredible and their homemade garlic sauce is legitimately the best garlic sauce (maybe ant sauce) I've ever had. If you like spice you've come to the right place too as their devil wings are hotter than the devil's arm pit but taste unbelievable, its not heat for the sake of heat, its flavoursome and herby. Seed at the front of house is happy to recommend anything happily and seems to know the menu inside out. A relaxed atmosphere with soft music and happy staff really cap's it all off. A definite must visit if you're near by!

Such a good vibe from the team. I ordered for collection, got to chill at the bar for a few minutes whilst they finished up preparing it. I didn't catch the name of the gent behind the bar but there was some really good chat, lovely guy. The food was amazing, ordered a burger and fries. I've not had fries like that before, almost like super skinny chip shop chips, really nice. The burger was juicy but not sloppy, up there with gourmet for sure. Definitely ordering again.

The halal full English breakfast is amazing 10/10 and good portion also

Staff were amazing, they were just all over service! They were welcoming and extremely good with their customer service! Atmosphere was amazing, the DJ set was banging! Great little find here! Thanks guys!

Went for weekday lunch, the burgers and wings are probably the best I’ve ever had. Amazing service and chilled out atmosphere, definitely my new go to burgers joint!

iftakhar is a good staff and good service.

Amazing food Amazing service Very comforting atmosphere Would definitely recommend

Great food, great service, great atmosphere.

I really had a good time over there. Especially the burgers which were delicious. Indeed i recommend this place to others. Apart from that the food they offer was Halal which made this restaurant extra special. Thank you

We were the only people in there but it was only 2pm on a Saturday! The food was lovely and staff very friendly. We will be back. A great find.

Went to this restaurant on a spontaneous date without booking in advance. The staff welcomed us in on a Saturday evening without hesitation and got us a table in the terrace area. The staff were attentive and constantly on hand to assist us with any requests. Syed (I hope I have remembered his name correctly) was producing the best mojitos I have had in a long long time and he was frequently passing our table during out visit to ensure we had everything we needed and wanted. The food was outstanding and very reasonably priced. The sea bass and the sir loin steak were the food we had that evening and both of the meals were perfectly cooked and the portion sizes were spot on. We had multiple cocktails during our evening and after finally deciding to call it a night Syed passed by and insisted on personally buying us a final mojito before we left. Unfortunately I do not remember my waiter and waitresses names as they were brilliant …. but syed and his magnificent mojitos will guarantee I return to this venue for both food and drinks. My new favourite place to eat and drink in west Drayton Hoping to return asap Hope I didn’t get your name wrong my bro !! Kadz 💪

Food tasty!!!! Love their pull jerk beef. Goooooo try if you haven't, price wise a bit pricy but hey ho worth with the taste. 👍

Excellent place and love the burgers, owners really good guy

Very delucious Burger and Wraps. I can recommend it for Lunch. 10p for a Lunch meal including a drink

The Smokey bad boy burger is on point 👌if you can handle super hot 🥵

The food is 10/10 and the service is outstanding especially with my server saif who was very kind and attentive….I will be coming back

This place was amazing! The food was great! I got the vegan burger, one of the best I have had. Fries were perfect. I had the vegan burger and it was perfect, best one I have had in England! I am glad i asked for the salsa on the side though. Server was the best, super friendly and helpful.

Ordered from Uber and driver wouldn't come to the hotel despite me telling him I would validate the ticket. I had to walk through the car park to the barrier. Fries were soggy, cold and dry. One of the ketchup dips was off. Fermented and smelled bad. Chicken wings were fine and veggie burger was just ok. 5/10

I come here every week to get the famous lunch deal - after these years has never disappointed - always worth going back and always looked after

Best burger I ever had in my entire life, the staff was lovely 💕 😘

Constantly good food and great service 👌

Nice vibe, delicious food, friendly staff and great music 🎶! Best kept secret in West Drayton.

Really underrated place with great shisha and good service. Will be visiting again.

Very tasty burgers and very friendly manager! 😎

Really tasty burger. Big portions. Highly recommended!

Great staff, great food take out or dine in. 💥💥💥💥💥

I've Started To Come Here On A Weekly Basis, The Food Is Amazing 🥰 With A Fantastic Service & A Smile 😀 The Shisha Service Provided Is Amazing, Brilliant Selection Of Flavours💨 There's Always A Buzz 🔥 As, The Atmosphere Is A Great Place To Chill Out & Enjoy Yourself 👍🏽 Good Seating And Comfortable. Massive Shout Out To The Team In Particular The Waitress Lauren & Management Saif & Laith Are Very Friendly, And Of Course The Shisha Man Jamil 🙏🏽 The Team Always Checking If Guests Are Ok, They Thrive To Make Sure Everyone's Well Looked After. 💯 Let's Not Forget The Regular Resident DJ Providing Great Music Always. Reading & Playing For The Crowd Delivering Good Vibes 🎼 The Toilets Are Clean & Checked Regularly, For All The Guest's 🚻 I Highly Recommend The Terrace Try It Yourself ❤️

The burger was average or below average but I was SOOOOO impressed with the rest of my order that the restaurant deserves 5 stars 100%! The chips are incredible, there is not any chips in West Drayton like that. I was so impressed and shocked when I received proper chips, not the frozen bull you get from the other restaurants in the area and in most places. I also got jerk wings they were sooooo perfectly cooked, good quality chicken. Flavours were amazing. 10000% recommend wings & chips! I’ll defo try other things on the menu next time :)

Amazing food! Nice decor and great service highly recommend

The food was so tasty and beautifully presented. The music was of good taste and at the perfect sound so that you can have a conversation while enjoying your meal. Great atmosphere. Prices are reasonable too.

Amazing service and food and lovely shisha lounge

Great food nice atmosphere and great service by adorable staff.

Watched the UFC with some friends for a birthday get together. Had the steak fillet. Have to be honest it was cooked the way I like it but was a bit of the bland side for My taste preference. The service was decent and errors with the shisha order were quickly resolved. The atmosphere is good and its well decorated, a bit more up market to the other local establishments. The owner was very curious and over all we all had a good experience

Each time I go the food has been quality. The setting is proper unique + clean and the staff are great! The food is well prepared with a varied menu and there's a good mix of seating inside or outside in the separate shisha lounge area. Yatin and Jamil are excellent Bartenders, providing a wide variety of drinks and great service. Music can be hit or miss though and management needs work with high staff turnover. If you went today I would expect you enjoy your visit down to Smoky Boys West Drayton and you'd likely go back again.

The food in this place is brilliant and the shisha is absolutely fantastic the service is outstanding and there is nothing bad that I could say about this place. The manager is incredibly welcoming and attends to any issues that you may have to ensure that you have first-class service. I have been too many shisha lounges but definitely this is one of the best and it has become my regular. The decor is brilliant and there is not one single thing that I can say bad about this place to the point my weekend evenings out with friends and family is smokey boys number 1 everytime

Food quality is best and price also reasonable. Staff are very friendly

Just finished lunch here for two of us… was GREAT!! Had the jerk wings to share and a bbq and Moroccan burger each. Will be coming back. Good service also and very friendly. Thanks Smoky team