Smokeys in Poole

The burgers tasted just like they do on a BBQ only better, had 3 burgers and chips and was beaut, been looking for a fancy, real burger place for a while, price was good and loads of deals… the lads working the night on Tuesday the 5th was helpful sound lads 👌🏼 £23roughly for 3 big burgers and a lot of chips👌🏼

The best burgers in town!! No need to go anywhere else ever.

Amazing, third time ordering from here and still amazed. My husband and I order the specials whenever we order knowing they'll be great. This time we had garlic Parm fries an American burger and smokey southern wings with the ranch and holy sweet baby Jesus... nothing was left and my two year old son had never been so happy these guys are great and I highly reccomend no matter the occasion!

My partner is a professional chef and I enjoy cooking so we make most of our meals at home. However, the chicken wings here are so good that we tend to order them every week, which never gets old because they do a different wings flavour each week. The burgers are great too so sometimes we have both wings and a burger, but we'll always get the wings.

Great food. Great service thank you

Absolutely top drawer. I have never had a Smokey's before but I have heard people raving about it. The food is another level, The inferno burger was juicy and very spicy, the chips are crispy and fluffy but the wings!!! I had the sweet chilli wings but the detail is amazing. Each wing had a slight crust, nice level of heat and finely chopped fresh coriander left a freshness. Thanks Smokey's 👍

Weekly special is a great day and this week's is TOP! Had it yesterday and today.mcdonalds is Amateur in comparison

Incomplete order, asked for a refund for missing items and no contact

Order from smokeys quite regularly the food is always great quality and amazing amount for the money, easily one of if not the best burger shop in the local area

Ordered takeaway, the burger and filthy fries were incredible. In fact one of the best takeaways I've had for a long long time. 100% recommend!!! Nice one lads!👍

Popped over on a Tuesday afternoon as wanted to treat myself and haven't been for a few years. Had the Trucker and was as awesome as ever. Going to work my way through the whole burger menu! What next???

Always great service and tasty food defo my go to for a healthier option of take aways ...cool bunch behind the grill too .. thanks 😊

Always a friendly welcome. Amazing food and a great variety.

Best burgers we've had! A little more than we'd usually spend on a takeaway BUT worth every penny. You can tell they use decent ingredients and it really makes all the difference! Thanks guys, we will be back! 👌

First time tonight, 100% going back again soon. The food was incredible. All my family truly enjoyed it and the service was just as good as the food. Massive hit.

So delicious food..Nice burger and friendly staf..Thank you

Ordered food....got wrong order....right order came....cold!!! Phoned up....right order came.....guess what....it was bloody cold. Gave me £10 back for a £30 order because I had to prove the order was cold through a photo....er.....how???? Joke!!!!! Just had a burger from Night Owl...properly 2mins less driving.....hottest burger I've had from delivery!!! We all know that you won't listen to reviews but maybe you should because we would of been a regular customer....that had has now gone somewhere else.

Defo the best burger takeaway in Dorset

Possibly best burger I’ve ever had! Such a good menu with loads of choices and combinations. Freshly made and quick service. Loved it will be back soon. Ate it too quickly to take a photo sorry.

Had takeaway. Was Good quality burger and definitely hit the spot. Was a bit disappointed by the price. 16.70 for burger and chips and some mayo is a lot. there are some places that include chips as standard with all burgers. if it was 25% cheaper this would be a consistent return, but did not live up to the hype. Definitely worth a try but not quite it.

Went in to order 4 burgers and 3 sides. Very busy but we were made to feel like the only people they were serving. Food was amazing.

Have had to change to 1* star, ordered tonight at 9:30pm, store closed at 10:30pm, 11pm on uber eats support said they can’t contact store contact, no order delivered, very disappointed, regular customer, won’t be back unfortunately

Such amazing food, really great service, highly recommended 👌

Food was very greasy and gristly dry burgers. Will not be returning.

Delicious and a great alternative to your standard burgers.

Been 2 hours since ordering, told it’s already left. Rang back 15 mins later and told it left 5 mins ago as not there. Just completely lied. Never ordering again.

Honestly the best takeaway I’ve had to date last night. Everything was just perfect, and such good value for money.

They did me right... Uber eats did me dirty.

Ordered food on a bogof deal and for charged the full amount of £90 when I only should have been charged £45 . Rang the shop to explain and the manager was so rude. Would definitely not use these Guys again. And the food was dry. Not a happy customer😡

Food OK, brought on the buy one get one free deal, but got charged double. Told the driver at delivery, hoped for contact from Smokeys to apologise and rectify the problem. Phoned the shop the next, guy on the phone knew about the problem, said that they were dealing with it. I asked how long it would take to return my money he didn't know, I asked to speak to the manager, guy went off to speak with him. I could hear him speaking ti the manager, when he came back to the phone, I was told 3_5 working days. I told him I wasn't happy with that and asked to speak with the manager, he refused to come to the phone. Not a happy customer...First and Last time I will order from here

Dinky little shop Lush burgers chip portions could be slightly bigger but will definitely be going again 👌

Second time here and just as impressed as the first. Excellent high quality burger, husband and I had Inferno burger and triple cooked chips. The chips are scrumptious, so different from other burger places ( not that I frequent them!) Inferno is very spicy and will burn your mouth if not used to it.

Best burger, fries and chicken wings I had for long time .

That was definitely one of the best takeaways I've ever had. Top notch quality 👌 👏

Probably the best burger place I’ve ever been to. Burgers taste, amazing. Without after bloating as well like you do with most burger joints that you go to. I recommend this place to anyone.

Had a Smokeys this evening, as always absolutely Banging, Best Burgers in Town.. 🍔🍟

Lovely burgers and food, 10/10 loved it

Incredibly helpful and friendly staff - talked me through their Gluten Free options over the phone - fast delivery, delicious food - huge thank you to the team!

I love the singing th blues burger it's peng!

Best burgers in town, always really good food. Cant fault them atal.

Visited late one Saturday evening after a 6 hour drive. Staff were very friendly. Fantastic selection of burgers at reasonable prices. I customised my burger no issue. Tripple cooked Chips were delicious. Will definitely visit again when we are next in Poole.

Disappointing really. Flamed Grilled Burgers sounds very tempting isn't it?Its false advertising really because you don't get anything different than just a very simple burger which you get in tesco's or lidls. We just ordered two burgers through uber eat and paid a bit over £20 and burgers were nothing that you would go for again. I am really really disappointed :( Had quite different expectations. I would really love to put a nice review but just can't. Hopefully they'll improve the quality in the future and put more care into their business. Get some hints from 7 Bone and don't mean to be rude. Looking forward to try better burger. Menu looks great just need to improve the quality. Good luck, guys

Always heard they did lovely burgers now I know its true

Awesome service , good price , best burgers around.

I order from smokey quite regular, and my order hasn't been delivered. I called them and what they said was quite shocking, the guy from Smoke's said they run out of food, and closed the shop and he couldn't help me out with my order, cause their system was out too. Unfortunately seems that this place is losing its grip, not as it used to be.

Didn't get what we paid for, called and asked for it to be sent again, driver returned with half of what we paid for, called again to be told we were lying about what we were delivered. Told to apply for a refund because it would take them past their closing time to deliver it again. Used to be a great place and really worth the money but had more and more issues of late... Wouldn't waste your time unless you want to be hungry, called a liar and waiting 2 days + for a refund 👍

Brilliant food Perfectly cooked and staff are polite and helpful. Order came very quick

Best burgers around and the chips are amazing, so crunchy !

Smoke grilled wonderful service

Ordered the bronco burger and the weekly special dirty fries and a few other bits it was delivered in quick succession and the food was beautiful I will definitely order again. Cheers

Have ordered from here several times and the food is always delicious. Friendly counter staff. Fantastic independent burger bar.

I love this place but god I've literally just had a takeaway from you guys, I asked for garlic mayo (I understand it's an easy mistake) but you put chilli on my bun 😭🥵. I can't deal with that burn I'm afraid so ate not even half my burger. The burger meat itself is normally juicy and just delish, something went wrong today because I was not getting any juices it was a little dry and bland. However, your battered rings were the best and I was happy munching them. As well as your chips. But man I so wanted a burger 🤧😪 (It's hot and I feel sorry for your chefs, I couldn't do their job. I'll be back again as 99.9% of the time you are an outstanding takeaway)

My wife ordered 2 meals from here today, arrival was said to be 17.50, did not arrive, then message saying sorry delivery now 18 20, why, then it turned up luke warm, my wife's chips not there, burger gone mushy, not good, they said they would get the chips but was too late, so they said they would refund £4.60, when?

We ordered 2 x buckin’ bronco beef burgers, some fries and onion rings. The food was amazing - burgers. The burgers were medium rare - perfect! We haven’t had burgers this good since we were in NYC. Onion rings and fries were also incredible. ONLY slight complaint was that we asked for no salad in one of the burgers but it came with salad. Delivery time was spot on. Ordered via UberEats. Thanks guys, awesome food! Will order again. :)

The burgers were cooked to perfection. It’s going to be hard to beat this one! Quick and good quality. A new favourite 🤩 one word…addictive!

Found a hair in my chips. Do not recommend

Food was barely warm, not to mention they took forever and got my order wrong.

Basically the best burgers you will have in your life. deliciously messy

Updated review from 5 stars to 1!!!! Never really had THAT many issues over the years but last few times I've ordered it's always been late late and things wrong on orders. But last night I ordered through Uber eats, was told delivery would be by 21.45pm food didn't turn up until 22.29pm phoned the restaurant at 22.16 who said they would just do it now and it will be out soon. I live a 3 minute journey away, utterly useless. Chips were cold. Uber said this is all down to the restaurant which won't do anything about the poor service. place used to be good. I won't be ordering from here again. AVOID unless you want to order 2hrs before.

First time using Smokey’s. Disappointed, not as described and overpriced. ‘Salad’ was a slice of tomato, Piri mayonnaise non existent, bun comparable with one that had been in freezer…. Crumbly !! Will definitely not be visiting again!

Update from my previous review which had 5 stars to 1 now... I order from smokeys quite regular. This time, in both mine and my wife's salads there was meat that I think was off, it had a rotten taste!!! ... I had to throw it away!!! As much as I liked their food, I am afraid I won't do it again. On the other side, I ordered a large portion of cheese chips and I got a small one. Called back and they said they changed recently and have only one size ... even if the prices I paid was the same as before, the portion of chips was a small one, not medium as they said on the phone... Unfortunatly seems that this place is loosing their grip, not as it used to be.

Lovely food, reasonable price. Slow service as ultra busy

Just what we needed,open late,freshly cooked and tasty!

I live on Ashley Road about a 30 second drive. My double cheese burger was cold and the bread roll was hard around the edges. Wedges were warm at best. This place has gone downhill.

Food has for the most part been ok (not as good as it used to be which is a shame!) but recently it is always late! If you can't deliver in the estimated time, allow longer. There is never an apology for the delays and its always us chasing for updates. If I could give zero stars I would. Edited to add... When calling the order through it is always a different price!

Wow. This was our 1st order with smokeys. Husband ordered on website to be delivered. Delivery was on time. And the burgers were amazing. Food was still hot. Will definitely be ordering with smokeys again. Highly recommend

Ordered on the Just Eat app. Forgot the coleslaw! Read your orders properly, if you don’t you lose custom? Food standard, nothing to shout home about, won’t return again I’m afraid.

Order done with friends on just eat. 2 hours to get delivered. When order arrived no chips and no drinks. So £46 for 4 burgers and some cheese bites. Waiting to see if refund comes through.

wow again..burgers tasty,chips amazing.garlic mushrooms quality,and now cheesy chilli bites just heaven.once a month treat.having trouble restraining from once a month..

As always best burgers ever ever ever....👍👍👍👍👍

Food was so cold the cheese hadn’t even melted. Not sure how though as it had clearly been on the grill longer than was needed.

Thanks for replacing the order. This time was what we ordered and fresh too.

Ordered from here on the 1st of November. We rang up for collection and they guy on the phone said it would be ready in 5 mins which we thought was pretty quick considering we ordered two burgers etc. When we got the food home both burgers were so pink. I mean it just looked like it was cooked for 2 mins to make the outside look done. It was raw meat and in result of that I was really ill all day yesterday. I would not recommend and would maybe put in a request for some new chefs

Great customer service, detailed online ordering and easy communication. Food was top rate.

Absolutely delicious burgers. Greta taste, fantastic price

The most amazing burgers! Just the right amount of everything. Literally satisfies the soul on every level.

Thank you smokeys for the trucker burger I had!!!! can say the best I've ever had, amazing customer service has well Will be recommending

Just go and then you will know. 👍

Tasty food, not for one on a health kick, but they aren't trying to be

I brought a take away on the 2nd of July. They took my money and the food never turned up. I was waiting for 2 hours. I had nothing to eat that whole day so was really looking forward to it. I phoned up on the 3rd of July and explained the situation. The man said sorry and he will refund it within 3 days. I had no refund and waited gave them a chance. I then phoned up again on the 9th of July to be told that the manager would call me back. Its now the 15th and I've had no calls nothing. And now they won't/can't even answer the phone. Normally a lovely food place but they are money grabbers!! Avoid!

Lovely variety of burgers and tastes great

Best burger I've had in ages. 1/2lb trucker with pulled pork, it was ridiculously good. Fantastic delivery guy too, James in the sexy Smart car is always great!

If you want the best burger in Dorset this is the place to go! Taste amazing topping incredible just try and you not want to go anywhere else. Thank you smokeys

Wish I tried this place sooner. Burgers are banging! Really really good. Will be ordering again soon!

1st ever order tonight. Love the fact the food isn't greasy. Great portion sizes and prices are reasonable. Delivery was spot on time and I've never heard my boys talk so much about how much they enjoyed the burgers. Don't change your cook. Will definitely order again

Best burgers I have ever tasted. Not your cheap fairground burger! These are the real deal, and I won’t go anywhere else from now on.

Wow ! Flame grilled Burgers at their best ! Don't have the opportunity to order for delivery as I live too far away but its certainly worth the drive ...The Burgers were stunning and full of flavour / chorizo/ jalapeño and barbecue sauce etc ....Hot wings were fantastic ...alot of places make the mistake of making these too hot but these were just right and full of flavour. The portions are very generous and the filthy fries with steak were fantastic!!!! These Guys do great food and well worth a try ....just wish I lived closer !!!

With a constant change of the specials menu and filthy fries, its no wonder its rated as one of the best in Dorset. Still loving it ten years on. Happy 10th Anniversary!!!!

The food is always great but the 1hour 30min-2hours wait after you've order via just eat is far from ideal, especially when this ends up being 30-60minutes after the arrival time you're given via the app!

WARNING as yet again, place order at 17.30 and told 1 hour, 2 phone calls later its now 19.35 and food has turned up. ABSOLUTE JOKE. Will now never use again after 3 years.

Amazing burgers highly recommended to anyone fancying a good nosh on a burger! That's my personal opinion, give it a go!

Whenever the family orders from Smokey's it's always a guaranteed hit. I have never had a problem with quality quantity or delivery. A huge well-done to the team for consistency. Extremely tasty burgers. Hardest part is choosing 😋

Fries were awful and burger wasn't much better.

I had a trucker burger delivery with chips best burger in 30 years!! Will definitely be back.

Just sat down to our meals burger patties were like charcoal burnt will not recommend and will never eat there again tried to call them but could not get through so threw our meals in the bin even the dogs turned their noses up .discusting

Always really good, tasty burgers

Not bad. Used to be amazing. But this was just ok. Burger straight from the shop to sit in my car. Should be hot. Was luke warm. Very disappointing. Chips and wedges were good! But it was all about the burgers. Not hot not good

Ordered 4 adult burgers and a kids meal.. Always sceptical of kids meals but this was really good value and quality. All burgers were hot and fresh and would highly recommend

Ordered from here since 2019 always enjoy there big burgers and chunky cheesy chips and there chicken strips are the best the best around if you want a nice meal that will fill you up straight away then go for it you wont be dissapointed:)

Fresh cooked, full of flavour, tasty choices, OK prices. No Chat unless you're wearing black muscle tee. 😁