Costa Coffee Drive-Thru in Poole

Overall it's not a bad costa but they keep forgetting the sprinkles on the frappes

Great coffee and toasted sandwich, very friendly staff

Staff was helpful and friendly only had drinks

Food and coffee lovely as usual. Would have given 5 stars but there was a cold draft from the ceiling area, I was not by the door, and it made my hot food cool quickly. Also it was November so a cool fan/air con was not required. If I go again I will be more aware of where I sit.

Great Costa. We visited 3 times on our holiday as this place allows dogs inside.

Clean, friendly, well located off a main roundabout.

Regular customers here, service is always outstanding from Lydie. Serves with a smile on her face, positive attitude and always goes above and beyond at point of hand off.

Only bought drinks but visit here often, staff are pleasant, premises are always clean and drinks are always good.

Staff were busy chatting to their friends. And the quality of the drinks were sub par. But still tasted good.

Great coffee with quick good service. Always a nice atmosphere when i visit

The caramel frappe is so good, especially with cream on the top

Had a caramel whipped ice latte after driving 5hrs. it was much needed and tasted amazing.

Very quick and very well made. Happy cheerful staff

Great place to stop for a coffee while the car is charging back up

Decent standard costa, with very friendly staff. More vegan options would be an upgrade. Had the biscoff Rocky road, but not biscoff cheesecake.

Friendly staff who made my coffee to my taste. Clean, bright and airy space Parking can sometimes be tricky if you want to sit in

One of the members of staff didn't seem very chatty but another one was very polite and friendly

Took 40 minutes to have coffee & a chat (next to the polluted roads) to then get £45 parking fine 🤬 Apparently should have finished coffee & chat in less than 30 minutes

Very happy with service and would definitely come here again

Awesome toasties and coffee! Give ben a raise, good man! 👍

Always consistently good, sometimes the service can be hit or miss, but overall, never a problem. This time I met with colleagues for a meeting, 3 hours parking when entering your reg is enough, not sure you could spend a day working from here though because of that. Interior was typical of a costa.

Lots of free parking. Drive through. Outdoor seating. Toilets. Wheelchair accessible. Quiet atmosphere. Ideal for taking in a book over a coffee. Kept clean. 150KW EV chargers next door and a petrol station. Apart from that it's a Costa. You know what to expect.

Be careful !!!!! Went for coffee and end up with 60£ penalty for car parking. Never again Costa!!!

Stop here quite often for a coffee. The staff are friendly and the service is great.

I called in to pick up my birthday treat that Costa give me . Very nice it was too .

The store was very clean and tidy and the staff were friendly and engaging whilst taking our order which was done smoothly and without issue. Our drinks were well made and without any problems and our food was pleasant. The store is reasonably spacious benefiting from ample seating both inside and outside there is also a generous car park attached. It makes for an ideal pit stop before entering Poole town centre itself.

Nice inside, the view of the carpark not well..

Good coffee and a cinnamon bun 😋

Absolutely rubbish went for coffee and end up with 60£ penalty for car parking. Manager say it’s new thing warning signs are not on place yet, nothing what we can do!!!! Will never go again

Service is excellent considering the are having to support takeaway customers and dine in customers simoultaneously. Product and selection good. The environment created by staff having to deal with multiple people with multiple orders creates a hectic, not very relaxing environment when dinning in.

Regular customer. I just received a fine for use their car park longer than supposed. Well done Parking Eye. Take my 60 £ and make Costa loose a customer for life . From now on I keep my money in my pocket instead to give to the companies. Nothing to do with the staff, I like to clarify. Ps do not delete the review.

Friendly staff, lovely food and drink. Good vibe.

Popped in for hot chocolates with kids. Black forest... sorry not got syrup. OK after eight.. sorry don't have syrup either. Guess I'll have chocolate orange then. How does that happen?

I ordered a long cappuccino and got this, which is visibly not long. It is considerably smaller. I asked for it lukewarm or cold but not hot (because of a problem in my mouth) I repeated it several times and the girl seemed from another planet, she only understood very hot or double hot😒. So in the end they gave me a regular size coffee in a big glass and very hot. Please put competent people to serve. Because the coffee is also not the best to risk having bad employees.

Standard Costa fayre but at least this location tends to be accurate with orders and friendly.

Best Costa coffee ☕️ so far 👌. Very friendly staff.

Standard costa, friendly staff good service

I came to the drive thru this morning at around 7 and the guy that surved us was absolutely incredible he let me know that the white hot chocolate syrup has dairy which no other costa has let me know the drink (white hot chocolate with oat milk and light whip) is incredible and they make it at a perfect temperature to drink overall an amazing place for. Drink and snack

Drinks did take a little time however I didn’t order the most easiest one. Still fab service!

Did not drive through but sat in. Quiet and relaxing, which was good.

Always a super quick easy drive thru

Always busy, always good. As one of the newer purpose built Costa outlets this location sets the standard for my favourite franchise brand.

What's not to love about Costa and this one here in Poole is great. Lovely staff and is always clean here. As a treat I'm really loving the new Iced Latte collection

Ordered 3 drinks at the drive thru. Asked for coconut milk due to dairy allergy for our son. Came with regular milk so we asked them to change it, no problem as these things happen. They also added syrup to my iced latte so again we asked if we could change it as it didn’t say anywhere that sugar syrup would be added. Then got attitude back from the lady serving saying we should have said no syrup and snatched the drink back from us. Surprising the lady had such an attitude as we had no complaint with them giving an allergen to our son and we just requested a change.

Staffs are very helpful and friendly.

Friendly service near the end of the day.

What a great Costa...service and warm welcome always appreciated. Thanks Julian

Ordered on the app to collect but the sandwich wasn’t available when I got to collect it.

Average, expensive for a hot drink but hey I wasn't paying🤣

Great place to stop before heading into Poole.

Loads of room, poor display of food all jumbled together. No Gluten free sandwiches 😞

The store was closed when I went but drive thru open, it's Costa, so you know what your getting, same as the other Costas but better than Starbucks

Large Costa with lots of seating. Always quiet when we visit

Nicely located just off a busy road junction, assume posting and seating available for non-drive through customers to take a break

Simple drive through coffee ..............................................................................................................................................................................................................................................................................

Hot food, but we qued for 20 mins so don't go before 2 if you just want a coffee..

Friendly staff whether its in store or using the drive through - only niggle in store is tables aren't cleared for quite a while even if its reasonably empty but otherwise excellent

Nice, clean and tidy place where to have hot drinks, cakes and pastries. Latte & croissant was my choice this time. Delicious! Warm, friendly and helpful staff. Reasonable prices. Clean ensuite toilets. Free car park. Highly recommended.

Usual coffee shop nothing special

The staff here are wonderfull. Good service and a great location.

Nice setting comfortable staff friendly

Very friendly staff and good service

Great service, and pleasant staff. The 2 young girls working there today are great at their job, very good service with a smile.

Super service in our new Costa store! The staff are very friendly and helpful, when we pop in, during the mornings.

Lovely and clean. Very friendly staff. Loved the cup light installation.

Closed early Meant to shut at 8 closed at 7:20 With 4 staff sat inside waiting inside to finish

New Costa Coffee nice new friendly staff, quick service only 4 stars becouse didn't have any Gingerbread 😉 Plenty of parking, pleasent surroundings.

New Costa Coffee, Drive thru, Service was Quick. 10 out of 10