Smiths at Gretna Green Hotel in Dumfries & Galloway

Rooms are vile, smell from Bathroom, walls covered in water marks, stains on carpets, how this hotel is rated 4* is beyond believe

Just back from our wedding the experience as whole was amazing the smiths hotel staff were fantastically amazing nothing was too much trouble always pleasant and friendly the room we had was perfect, the food was five 🌟 will be arranging a future visit.

Wedding couple and 12 guests stayed here 2 nights, was perfect in everyday apart from some other wedding guests who were disrespectful but that's not a fault of the venue

Were booked in for two nights and decided to upgrade to the cottages. Everything about it was really good untill today. We were out for the day and came back to find housekeeping had been in. They started to clear the bathroom of our stuff which was put in a plastic bag. My wife's stuff taken off it's hangers and packed into her bag. Bathroom was cleared of our stuff an put in a plastic bag. Fridge was cleared of things we had there and threw out. Seems before they went too far they were in the wrong room. So they have managed to spoil what was up to now a good stay. Would have given this a better star rating if this hadn't happened.

The room could have been updated. a little old-fashioned but very clean

Was really nice. Staff were polite and left us to our devices and it was nice and quiet area which we wanted

We got married on 8th June at The famous forge wedding venue as a runaway wedding it was fantastic and The Smiths hotel just over the road, accommodation a little tired but very clean and welcoming, had a meal here in the evening which was lovely but we chose to got to The old toll cafe in village lovely place with character as being the first building of scottland breakfast was really good. Never had haggis before or patties so first time for those in the full Scottish breakfast

Great hotel to stay, great food and service.

We recently had a wedding here and it was fantastic. The day ran very smoothly and the staff were excellent, the rooms in the hotel are lovely and clean . The hotel really is a outstanding hotel. Massive Thank You to all the hotel staff that made our wedding day very special

Great room and service.... did not get a chance to sample the food as left before breakfast!!

This hotel has a couple of ev chargers by BP Pulse.

Lovely room but bathroom was shocking, toilet wouldn't work etc. staff unhelpful and spoiled the stay. Thankfully it was just a stop over

The room would be a 5 except it was let down by the bathroom, which was tired. That said the staff were very welcoming and the whole experience of our stay was excellent.

We got married and stayed in this hotel. Staff were fantastic and the food was great. The room was absolutely beautiful.

Stayed here as part of a wedding package. The staff were very nice and always on hand to help out. The room was extremely clean and very well decorated. The food was excellent and could not be faulted. One of the best hotels I've stayed in.

Wonderful nights stay , food excellent and staff excellent, we are staying here for our wedding in September, we thought we would check out our venue, glad we did, more excited about our wedding than ever before , perfect 👌

This place is amazing and the staff are so friendly and welcoming

Rooms are a little tired but are spotless the amazing staff, food more than make up for it, cant wait for June when we come back for our wedding

Rooms are dated and tired food was excellent but very expensive but excellent quality

Nice hotel rooms are nice if a bit dated good food and very friendly staff.

Nicely located on the border. A very nice, welcoming and comfortable hotel chain.