SMASHONTRENT in Stoke-on-Trent

Doors were locked at 9:40 where i knocked on the door, just to be ignored. When they unlocked it for a customer who was there to pick up, i went in to be ignored again for 5 minutes. Weird and awkward, why put the open times till 11?

Spotted on my way to Fastlane Karting and knew I wanted to go instantly. Stopped on my way home and glad I did. I had a chicken burger that was to die for. The rest of my family each had something different - wrap, beef burger, and loaded fries. I had a shake that was the thickest shake of my life - it was awesome. Every single one of us wolfed our meals down. It was proper proper good. It’s definitely gonna be a weekly occurrence for me. If you haven’t been then give it a go. It’s cheaper than Crack Donald’s, you get massive proportions, and it tastes amazing.

Tried here for the first time tonight, the service from our server was great and the food itself was really tasty, only disappointing snag is that I ordered a Double Trouble and got an original burger instead (I had also ordered an original burger so ended up with two of the same burgers) despite the box saying double trouble, annoying but would try again, recommend double checking the food before you leave as I only realised when I got home. **Changed review to 5 star, they contacted me and sorted out my missing burger etc last night, can't fault them for fixing the error**

Today i am visited smash but unfortunately food is not good cooked and tastes is sooo soooo.Overall food zero

Very rude staff called Hassan not going back here again

This place is 10/10. Customer service is spot on, and the food is really good. Favourite thing is the shakes, definitely worth the trip from Birmingham everytime

I have tried their Bird Box and Nashville Burger Recently. Nashville burger was super good but was the chicken was drenched in oil.. otherwise a perfect blend of sweet and spicy.. And Their burgers are Massive.. Burger Size Well Justifies the Price Their cheesy Fries are my next Favourite now

I ate here when the first shop opened, and was blow away.. however tonight i ordered a burger, the bread was soggy, there was next to no salad on it. I'd also ordered cheesy bacon fries, the bacon and fries were undercooked. The cheese was warm that was it. Very disappointed considering the cost. The hallomi fries were delishous.

Omg!!! First ever order. Chelsey onion rings so moorish, cheesy bacon fries are lush and the burger amazing. Deffo won’t be our last order

I sooooo regret not taking pictures of what I can only describe as an amazing meal!! We ordered 4 different burgers, hot dogs and a variety of different fries, loaded, cheesy etc etc. Everything was fresh, well cooked and tasted beautiful!! Deffo recommend and will deffo be going again.

**Review: 3/5 Stars - Chicken Burger** I recently tried the chicken burger at Smash On Trent, and while it was an okay option, it left a lot to be desired. The chicken patty was cooked well, but it lacked flavor and was a bit on the dry side. The seasoning was heavy on the salt, which made the overall taste a bit one-dimensional. The bun was soft, and the toppings were fresh, but they couldn’t really balance out the saltiness. It's not a terrible choice if you're in the mood for something quick, but the food quality and seasoning need some refinement to really shine.

Fantastic food great service food packs so much flavour keep the great work up Wavertree

been going here for a long time normally staff are amazing and friendly and food is amazing, however been here just around half 10 and I ordered a dirty burger with a croffle and it took around half an hour to come and when I opened it at home the burger didn’t come with any chicken on it so it was just a normal burger with cheese on. Guessing they did this as cooking the chicken may have took them over 11.

I recently visited SmashonTrent burslem and was incredibly disappointed. To start, the fries were stone cold and tasted as hard as nails, like they’d been sitting out for hours. The rest of the food didn’t fare any better—it felt like eating cheap junk food or cafeteria-grade meals. For the prices they charge, I expected fresh, hot, and flavorful food, not something that felt carelessly thrown together. I won’t be returning, and I wouldn’t recommend it to anyone looking for a decent dining experience. Big dislike !!!!

Really tasty food, I was served by Kieren who was very friendly, he made an amazing Philly steak and a chicken burger meal. I would highly recommend , I'll be coming back very soon

usually quite nice but it gets worse eachtime, just ordered two wraps and both came wrong, drinks always have more in the drinks bag than the actual cup and the loaded fries were just covered in cheese sauce

Beautiful, Wonderful, Incredible, Waaaaouuuhh Amazing, Delicious, very very good, Tudo Bem for real

Best fast food of Stoke on trent

Well, well, well, what can I say about smash on trent? I visited today as I have seen it on Facebook. I can tell you what I wasn’t disappointed. I love the vibe This place is giving out these new style burger joints are great and loving the smash burgers. Place was nice and clean and staff were friendly. Massive menu to choose from. I just asked him for a burger just having a snack I was presented with a massive burger with four patties in a brioche bun with a nice bit of lettuce and tomato. It looked amazing. The burgers were hanging out the side of the bun. I took my first bite and there was an assault on my tastebuds. It didn’t stop there. I could taste that burger for a good hour afterwards. It was nice and juicy but Also crispy and nice charring And caramelisation going on it was truly flavoursome. I would 100% recommend this place and I will be cheating on my diet. I did forget to take a photo but what’s left and the packaging was great as well.

What a fabulous takeaway Couldn't ask for better Value for money

Missed a meal off for delivery ended up picking it up ourselves offered a milkshake for free but the meal was luke warm and really hard to eat crunchy food looks like they had missed it off and was still there very expensive would not order again even though the reviews were OK

Solid burger place in Fenton. The down-to-earth burgers are tasty and satisfying. Milkshakes are rich and generous. Staff is attentive and helpful. Good option when you crave for a good burger.

their beef burgers specialy the 4 petties one is the best burger i have ever had in uk and love love love their milkshakes and service is so good even if u call them in last minute they still take order never refuse to take order

Bad service, take too long to make delivery and keep the drivers waiting outside even in the rain, and the staff behaviour really bad with drivers.

Great food great staff great place

Traveled down to the water park from st Helen’s today and called in for food after seeing the video from rate my takeaway on YouTube we weren’t disappointed the food was brilliant the service was great definitely call again when I’m in the area thanks guys x

It’s a lovely experience always.

This place is very cheap for the amount and quality of the food you get. The atmosphere is great music is new and up to date. I had to wait a little bit for the food but it was all made fresh.

How can this place b halal . Pork everywhere, and wiskey . Stay away

First and last time I ever order!! Placed an order through Uber eats around 18:50. After waiting hours I rang the restaurant up at 21:00. The guy on the phone couldn't find my order and when he did he said "oh its just been bagged up now". So I informed the Uber driver who'd been waiting for an hour that the food was ready. Turns out it wasn't ready because the driver got back in touch to tell me it wasn't. So he got fed up of waiting and Uber eats then cancelled the order at 21:10. Abysmal customer service. Never even got an apology for the 2 hours and 20 minutes wait for absolutely nothing.

First time today, used Uber eats Buy one get one free on the Double Trouble burger Delivered on time and nice and hot Burger was outstanding, tasted like proper steak meat, fries were meh, bit soft but I guess it's hard to get them delivered crispy Really enjoyed it and would recommend 5 stars guys

Ordered thru Uber eats and normally have no problems but today when I ordered there was a promo on but when I got the food there was 2 burgers missing and when I contacted Uber eats they had said that I can’t get a refund so not happy with this

Food’s fantastic will definitely return just service is a little poor out of six things they got three wrong but really can’t complain about the food

Always a hit, flavour sensation. It's more expensive but worth it and very generous sized portions so go figure. Thanks again will see you soon (great staff)

First try of Smash on Trent and omg I am in love with their food!!! Burgers were amazing had cow and bird, loaded fries are really loaded everything so flavourful and most importantly not greasy. Staff very friendly and helpful, everything tasted so fresh, Moistened hand towels for finished clean up Will definatley be my choice for a burger from this day forth!! Well done Smash on Trent

Maddison was very helpful and polite

Never had a bad experience here; the staff are always so lovely and the service is great. Food is served quickly, piping hot and it’s never been bad. So much choice and a great vibe all around. So many options, depending on what you are wanting. Seasonal specialties are visible and all add a new twist to a burger, fries or drinks. I would 100% recommend this place.

Loved the vib , quicker then expected if you wanna know what is like think five guys but better more choice crazy mix of topping for you burgers and it works soooo well always asking the wife to do this as the special take away night

We normally order takeaway, but treated my teenage son to a physical visit tonight following a climbing session. Absolutely fantastic! We were going to go to burger king but opted to visit Smas on Trent and it did not disappoint!! We had a dirty burger each and a portion of fries between us (more than enough fries!). My son had a jaffa cake "crunch" cup milkshake, which he seemed rather pleased with, and I had a kinder Bueno "crunch" cup milkshake which was divine! Will definitely be visiting in person more often!

High quality smash burgers and fries. The mac and cheese is a must try. Excellent service and kind staff!

Authentic American gourmet/deli food. Better flavour and value than more expensive chains like Hickory's smoke house, hands down better food. Friendly helpful staff. Will definitely be coming again.

One of the best burger places I've ever been to! Have been plenty of times now, and can easily say their Dirty Burger is very fillling and tastes incredible. They have the best Sundaes I've ever had, and I truly can't get over the Brownie Sundae!! The place has an incredible atmosphere, and lovely staff. I can't recommend this place enough!

Great service by staff, very attentive, excellent service by Olivia

Had smash on trent a few odd times amd it has never disappointed the food is so good you get your money's worth for the quantity and quality of the food

Milkshakes from here are banging. Food is also really good but you mainly go for the milkshakes. Still one of the better burger places I've been.

Food was on point. Service was on point. Atmosphere excellent.

Great food Staff are spot on and welcoming Fries/ Sweet potato fries portions are huge and tasty I'd just like a bit more crisp edge and flavour on the beef Other than that, food is great and I regularly come here

Jemima was a gem and deserves a pay rise

We've driven past Smash on Trent on our way home many times but finally decided to try it tonight - woww! Fabulous food, great service (a special mention for Kieran who made sure we were happy, but all the staff were friendly!), very clean premises and reasonable prices, we will definitely be back! Our burgers were enormous and one portion of fries was enough for the two of us. All the food was freshly made to order, and nice and hot (unlike another famous burger place). Highly recommended.

Quality food, Quality service. 10/10

I just had my first meal at smash on trent and I was pleasantly surprised! The amount of food I got was more than satisfactory for the price. The burger tasted great and the two lady servers were very helpful and friendly. I will definitely be returning very soon ☺️ best burger in stoke on trent 👌

Amazing place, staff is always so friendly and professional. I love coming here. Prices are great aswel. Thanks for the great service!!!

Great atmosphere and food always hot and tasty. Service efficient and always with a friendly smile, get asked how everything is which is nice.

11 odd quid for a box of chips and a few chicken nuggets Spent over £30 for a basic burger, this and some sweet potato fries Not very good at all will not be ordering again total rubbish!

First time trying smash on Trent today after seeing there videos on Snapchat. We absolutely love a five guys but sometimes it’s just not worth the journey! Don’t think I’ll be making the trip to five guys anytime soon as this is 100% on par with five guys😍

We visited Stoke on Trent with the kids and ate here. Kids loved it. Decent portion sizes. Ordered more than we could eat but highly recommend.

First time I had from here was truly amazing food! But the last few times the quality is just slacking more and more :( … tonight my dessert was so squished the lid was cut into it .. my sauces were opened and so squished one had gone inside the other and let’s just say what a mess. No wipes or anything like they used too. Just really gutted tonight 😔 I took a star off tonight when I’ve just finished cleaning it down to next to no cheese inside on my steak fries so yeah not very good tonight guys

Great taste the size is legendary, everyone is nice and polite best fast food restaurant ever

Tried smash on Trent today and it was easily the best place I’ve had a burger from recently. Staff were friendly and service was great. Food was 10/10

Got siracha loaded fries. Sauce was at bottom and chicken bites were one of them frozen ones that taste horrible was expecting fresh chicken for the price I paid. Won’t b ordering loaded fries from there again.

Delicious food and excellent service.

Great quality food and quick service - Appreciate Amelia’s service and the kitchen staff. Hats off to the owner 👍🏽

Great place to go, spend more money here than on rent

Love the staff and the food is amazing first time trying and will definitely come back staff is so nice Madison and Jemima was absolutely fantastic recommend!!!

A bunch of young, vibrant adults doing an amazing job, they give happy, positive family vibe, each doing their part, working as a well-balanced team! Was ny first time visiting and trying the food but guys, from the greetings and warmth, i was confident what ever they bring me, was going to be satisfying, I was absolutely delighted, I give 💯 for team collaboration, keep on keeping on you gorgeous pieces of life ❤️ 💙 I rate you

Regular customer but can't remember leaving a review before. We've eaten in, taken out and also had delivery. The food is delicious. Best hotdogs I've had in years. My son loves the Philly Cheese Sub and the Sombrero Burger as well as the Cheesy Onion Rings and the Cheesy Bacon Fries. The Milkshakes are so lush and creamy. The staff are always so pleasant, polite and helpful. Cannot fault the place, we love it!

Smash on Trent has become quite popular in the local area for its smash burgers and has been a go-to spot for many. Curious about the quality they were serving, we decided to pay them a visit. [For a quick summary, please read the last paragraph]. Upon entering, we were warmly greeted by the friendly staff. Although the tables were full, the lady at the counter assured us that a table would be available shortly. This inconvenience was quickly resolved, and we were soon seated at a freshly cleaned table. After browsing their expansive menu, my brother and I made our choices. I opted for the “Double Bird Burger” with extra spicy flavour, while my brother was intrigued by the “Dirty Burger.” We also decided to share the “Sticky BBQ Loaded Fries” and selected "Hot Sauce" as a dip. For drinks, we got an “Irn Bru” and a “Blue Mist,” though we won’t be reviewing the drinks. The service was impeccable, deserving a 5/5. While waiting for our food, we enjoyed the black and white décor. The seating was comfortable with easily accessible tables, though another table could be added to use the available space. Monitors displaying the menu were lined up horizontally to our left, and the neon signs added a gorgeous touch, creating an exciting atmosphere. I’d rate the décor a solid 4/5. Our waiter brought our food promptly, serving us with a smile and answering our questions. This level of service is unforgettable. The burgers came wrapped in tinfoil in half a box, and the loaded fries arrived in a circular cardboard tray. The presentation before unwrapping the burgers was impressive. However, this soon changed. As I unwrapped the “Double Bird Burger,” it was a complete mess. The burger had no shape, the bun was crushed and soggy, and the chicken steaks were too large for the bun to handle. Despite this, the flavour was excellent, with great spices. I just would’ve preferred to eat it blindfolded. This gets a 3/5. On the other hand, my brother’s “Dirty Burger” was named correctly for all the wrong reasons. The burger was tasteless, with bland chicken strips. The beef steak was not smashed properly, resulting in a boiled texture with no significant flavour. My brother ended up taking a large piece of my “Double Bird Burger” to enhance the taste of his own. This was a truly abysmal burger, earning a 1.5/5. Finally, the loaded fries were the highlight of our meal. They were among the best BBQ loaded fries we’ve ever had, with the sweetness of the sauce and the saltiness of the chicken working in perfect harmony. This dish was the standout of our dinner, receiving a 5/5. As we finished and said goodbye to the lovely staff, we felt that the establishment was halfway there. They had some great and equally terrible options. The "Bird" burgers were flavourful, unlike the disappointing "Cow" burgers. Ironically, the meal was saved by the loaded fries. Due to this inconsistency, we can only give them an overall score of 3/5. Local Guide Out.

Absolutely lovely food and free drinks. Lovely staff too Veee

Came here after a charity sports event, Great atmosphere. Food was very nice, I ordered the dirty burger for about 8.95, burger was nice, both chicken and beef patties tasted great, and overall it all went together well, recommend highly !

Amazing staff Beautiful food Deffo recommend

Norty scran with norty portions Get ya sen down

Had a take away cheese burger and Cajun chicken bites .. absolutely lovely. First time I have ordered from here and won’t be the last! Fantastic food and good service.

Such a treat to eat a real burger from a "fast food " establishment A few tables to sit and eat at Real beef patties, cooked beautifully Really impressed, it's set to become a regular food stop for me

Fantastic smash burgers, rate this place highly ! Excellent choices and good prices

honestly the food is amazing, very hygenic and a lovely atmosphere. They have vegan options as well as vegetarian, clean kitchen and amazing staff. Will be ordering again!

Great food, massive sizes, and all around incredible experience.

To the girl who’s just walked my daughter’s desert up the street and gone out of her way thank you! She’s super happy now ☺️

Fantastic food, & amazing staff. Could not fault the service

Awesome. Can not recommend the chicken burger enough. Fantastic service , and nice and clean . Try them . You won't be disappointed

Tried this for the first time today at 1220. They usually open at 4 but now open at lunch time. Husband had the Dirty burger and I the philby sub and sweet potato fries and a larger drink. Honestly the best burger I have had in a while. Very filling and definitely worth it as between 12 and 3 they do a lunch time offer/discount. Will go again.

New packaging for fries is excellent so fries stay crispy and crunchy but they were only luke warm. The slow cooked brisket sub is amazing: it’s my favourite thing on their menu. Edit: slow cooked brisket chewy, inedible and disgusting. Unacceptable. Gutted. Had previously raved about slow cooked brisket but both tonight’s brisket dishes were fatty and chewy and definitely not slow cooked or tender. A total rip off and this should be of huge concern to owner as I am a long term loyal customer or I was… what a shame. (23/6/24)

This will be a long opinion - as long as my memory of this place 🩷🍔🌭🍟 I will write it in Polish and I hope that uncle Google Translator will do a good job later 😁 During my ten-day stay in England, I managed to visit or order online from several local eateries. This is the only one that inspired me to write an opinion - I only leave it when I am really satisfied with the services provided. That's what happened in this case :) From what I found out, this place mostly serves takeaway and delivery orders, but there is also a place inside for stationary consumption of delicacies, the selection of which is very wide. Both main courses, side dishes, desserts and sweet drinks. I won't go into much detail here - take a look at the menu, I've attached it in the photos. Without hesitation, I can admit that I would not hesitate to pay more for these delicacies, because the prices were really low - considering the quality and portion size. Especially since I visited the place during the hours when there was a 20 percent lunch discount. We chose two burgers (Smashed BBQ and my wonderful Crispy Beef, with delicious sauce and lots of roasted onion) and a classic hot dog (again, a great combination of sauce and onion - this time in the classic version, not roasted), as well as our favorite fries from sweet potatoes, the portion of which was huge. The meat in each dish is of very good quality, the rolls are exceptionally crispy and, most importantly, warm. For dessert, my brother chose the very intensely flavored White Kinder Bueno milkshake. It was so big that I had to (with the greatest delight) help it consume it. 🤤 The icing on the cake was the very nice, always smiling and helpful staff. We were asked if everything was OK and, despite our willingness to pack the unfinished takeaway portions ourselves, the waitress offered to do it. We took advantage of this option and received an aesthetic bag with tightly packed food. The stay was also made more pleasant by the modern and eye-pleasing interior design. I highly recommend this place and thank you for the great service and delicious dinner 🩷 PS. In the evening, I reheated what was left in the oven and it was still delicious. So thank you not only for lunch, but also for dinner 😂😁🩷

Gideon showed a good customer service

Went in for the first time yesterday, I was very impressed, it was very clean and a really nice place. The atmosphere was as good and the food was absolutely delicious. I had the dirty burger, cheesy fries and a soft drink, you can dine in and they do milkshakes which the kids would love. The takeaway is served in nice boxes. I’ll definitely return

Great staff, friendly and well mannered, food area looks spotlessly clean. They keep you updated on the progress of your order. Good value for money and excellent burgers, would definitely recommend

Food was delicious and serves was super

Lovely place to order food, very clean, friendly atmosphere, staff were amazing, first time there so had to try the chicken donut and omg I'm glad I did, it was amazing, chocolate loaded fries, double trouble burger, Mac and cheese, loaded nachos and BBQ chicken strips between 3 of us and we are all stuffed,and very happy, thank you so much, we will definitely be back 😁😁

Staff were great all smiles very pleasant to talk to Very clean place food was amazing chicken donut burger was very nice and chocolate loaded fries We all enjoyed the food thankyou

One of the best burgers I’ve had in a long time. Staff are very polite and helpful. atmosphere is calm. music in the background makes for a good meal.

We’ve been coming for a couple of weeks now me and my sons. Absolutely fantastic food. Wonderful hardworking staff.

Wow! This place is great, came in during my recent trip and this was just what I needed! Burger tested great, milk shake was thiccc! And fries were banging! As a chef myself this is the type of place I would like to work in and would recommend to everyone!

The BEST take away we have ever had! The burgers were amazing, the dogs amazing, the salad amazing... everything was just AMAZING 👏 will definitely order again. ⭐️⭐️⭐️⭐️⭐️

Fantastic food. Maddison and team are always on point.

The food is excellent, the staff is friendly and welcoming, and the restaurant is clean, comfortable, and pleasant.

Came up from brum for this joint and it was worth it I can’t lie. Food was TT, service was great and an honorable mention for Madison cuz she did the most to secure that return visit 🤙🏾

Great place with delicious food 👌 burgers are great! - tasty, juicy and flavoured! For customer service I'm giving them ⭐⭐⭐⭐⭐

Food was amazing and all the staff were cheerful and help full and couldn’t do enough to please

Great food by great people, special thanks to Amelia for outstanding service.

The milkshakes are amazing, the straws fall apart too quickly tho. You need to give people either two straws or replace them

today I had a good experience as usual at smash on trent. I came to eat and I asked for something with chicken and Miss Maddison offered me mac and cheese with garlic and slightly spicy chicken on top. so I recommend that I eat it several times get there