Smash Burger in Wakefield

This is the worst McDonald's. There is no question about. Whether you go inside (good luck with getting the attention of one of the "workers"if you can call them that) EVERY time you order from this place, delivery or inside they will make a mistake. For some reason all the staff in here think EXTRA means none. Not sure why they insist on employing inept teenagers. The manager is no better. If you want your order to be correct, you have to demand the manager bag it up. THAT IS IF THEY DON'T LEAVE THE PHONE OFF THE HOOK SO YOU CAN'T CONTACT THEM! Embarrassment to the McDonald's brand.

Disgusting food found a dead rat in my food

The cafe was massively under staffed, the items on the displays had run out and there were only two staff working. This mean't no body was availible to fill the dispalys leading the not being able to get enough items for a kods meal. Couple that with no one having time to clear waste from tables leading to us having to just brush the waste of others to one side. This is pure cost cutting and not what i expect from a premium brand that Sainsburys wants us to think they are. With only two staff they can have one on the till and one making hot drinks. That leaves every other task uncompleted. To have a cafe in a supermarket run out of simple items is unforgivable. I would recomend people avoid this place all costs. Go to costa upstairs.

In a group of 5, 3 bought from the cafe and me and other bought from the shop itself. All sat on the same table yet were kicked out for not each buying from specifically the cafe. Employee had nasty tone.