Smacks Hamburgers in Croydon

My daughter loved the burger from here and we go to a lot of places we came back next day. Thank you again for the fresh food

Very happy with my first experience. I was served by Farqul and he made the experience a pleasure. I will definitely be returning. Food was 😍

Tayeeb offered excellent service to me and my friends!

Tyeeb was very polite and kind. The food was quick and tasty would recommend

Amazing burgers and perfect chips. THANKS TAYEEB

I ordered a takeaway from here via UberEats and unfortunately the food was not great. The burgers were flat and felt like McDonald’s standards but worse. The wings , chips and nuggets were ok and the burger waffle fries were just sickly.

I come far to get this food it’s the best clean space great customer service

Don’t order when the tall guy it’s at the till very rude

Food was never delivered but on the app it said it was, I contact just eat and they have not responded, I am extremely disappointed by their service.

love this place the food amazing and the place is always clean

Smacks is legendary in Croydon with always friendly staff. The criss cross Fries are a great upgrade!

Very, very tasty, Double cheeseburger highly recommended, peri peri on chips wonderful!

I'm not happy whith my order there's constantly wrong orders and rude staff

Best place to get a takeout, best deals, customer service is always on point and the food is exactly what the doctor ordered, definitely try the big snack and brisket burger if you get a chance and make your way to the restaurant for exclusive deals

burger meals was amazing 10/10 chill cheese bits 10/10 wings bad 2/10 I will not order chicken wings again from them

The pictures of the food are false tò the actual food

Great food, freshly cooked, no taste of salt like Mc D rubbish, would definitely recommend eating here 👍

My food was cold driver got lost didn’t eat my food had to bin it want a refund

Very good food. Really enjoyed it. Thanks

Great burgers always fresh and tasty. Generous portions and love their ice cream too.

The offer is misleading. We received two small single cheeseburgers and the portion of fries seemed small despite having paid extra for a large portion. Shame. Won’t be ordering from here again.

Nice smash burger. Not the best but good addition to croydon

1.10am in the morning... didn't want maccy d's... drove around looking for a food shop... drove past twice... came back still open... got the 2 for 1 cheeseburger deal and 2 milkshakes.. Full bag of fries. Immaculate burger. Heavenly milkshake 😋 Defo coming back again. Got to try the spongebob edition krabby patty! Clean shop. Friendly staff. Neatly packaged.

person who gave me my food was so nice

Best burgers in London by a mile

Food unfortunately was not to standard at all. The chips were good however the 2 burgers werent nice at all and had bits that were extremely hard and chewy.

Burgers were nice, fries were cold

The driver refused to deliver the takeaway at the correct address, saying that we have put the wrong address on the system. I have explained to the driver where to drop off, but refused to come to the right address. Called the restaurant and they said that it is not their issue, won't be able to help - took our money and never got the order delivered. DO NOT ORDER FROM THERE, THEY WILL RIP YOU OFF.

Really tasty food. The loaded fries were marvellous

I ordered 2 double cheeseburgers as advertised. Burger was not double, it was smothered in ketchup, no sauce added and it cold. I might as well bought Mc Donald's for less, seriously poor quality

Smacks has great burgers especially their brisket burgers you can tell it was cooked to perfection and their staff are so welcoming and service is quick I highly reccomend this place as a food spot to try.

Lovely place love their food good quality and excellent service

Driver was rude because the website send the order to wrong house, so he took it on me

Absolutely love the food here, always blinding!!!! And the customer service is absolutely amazing!!!!! Do come here you'll be glad!!!!

Good service and very coprative staff

Excellent service excellent burgers offered to bring food to my car. What more can you ask for. Thank you very much guys.

It’s great food and services is very nice I enjoy it

First time ordering this food, excellent quality and taste, large portions. Will order again.

Worst experience and staff was too bad

Good customer service, friendly staff and good food👍

Excellent service of Jiten Shah.

The staff was cool. Nice environment. Looked clean. Service was fast and my food was fresh. That’s half the battle right there. I got a cheeseburger, regular fries, and a shake. Shake was thicker than Serena Williams in her prime. But once it settled and came up through the straw it was a decent shake. No bad aftertaste. Not too heavy. The burger was exactly what I wanted. Just a cheeseburger. Nothing crazy. It was small but good. Perfect for me. If you like it thick get a double. Fries were regular fries. I should have gotten the waffle fries.

They are very friendly to their customers and that’s a plus 👍

I ordered the Smicken fries and could not even eat at least one bite out of it, it was drowned in too much sauce to the point it was sickening. Not impressed at all.

disgusting driver never asked for code and whoever was outside the hostel has stolen my food!!!!!

Ordered something and received it and was missing something. Ordered buffalo wings and they had more seasoning then the taste of chicken

Cold chips tasted undercooked, chicken burger was not nice either

The chicken burger was awful. Very stale, couldn’t even bite into it. I called them, the response was: next time we will try to do better. The meal was £12.89. Not a cheap meal to get such a response. Customer service 0 out of 10. No more orders from them.

very happy...good food and good portions

Food would be okay if they put some effort in. Above all else.. customer service is non existent! Place order online for £30 only for missing items, and then am told to go and collect the missing items! The franchise needs to stat checking shop managers are employing. Rather go chicken world Thornton heath

Ordered a double Pattie brisket burger with an extra patty and slice of cheese and two fries but was given only a double burger without the extra patty or cheese. When I questioned this I was told that I ordered only double no extra patty or cheese. The brisket was dryer than a leather boot no seasoning and they tried to cover it in sauce. To top it off I ask for sauce for my two portions fries and was given one sauce and when I asked for a second sauce the staff member argued with me absolutely ridiculous.

it was great but alot of vommit after

The metro changing stuff do it doesn’t taste as good as before. Plus this order was cold

Very nice employees and really good ice creams

wow, this has gone downhill, it used to be really nice. what happened!?

When driver was on way we got a call from restaurant. They said that a bag wasn’t given to the delivery driver with our drinks in. Once driver arrived he spoke to the restaurant and they wanted him to go back to collect it. Unfortunately he couldn’t because he had other drop offs to do. So we were without drinks that we had paid for and to top it off the food was cold & tasteless.

The worst burger I have ever had would leave a zero if possible. The smallest shrivelled up bit of beef that didn’t come near the edge of a bun that was too big dry and cold. I would question the reviews if what I received was abysmal.

Thank you for delivering in the rain, star!

Ordered the burger with nothing on it and they ignored it and put everything on it. Ordered a can of coke got a can of coke zero. Might have well not bothered

Attentive team 5* service Tasty and good quality food We were surprised by the extreme hygiene, nothing normal in these parts. We noticed that even the doors of the internal refrigerators were shining. If we feel like fast food, we will definitely come back here.

Very tasty burgers and the peri peri chips are fantastic!

Very tasty burgers, good value, and the peri-peri chips are out of this world!

Worst food I’ve ever had the displeasure of wasting my money on

Driver went 20 minutes the wrong way and when he arrived it was not with my order. I asked him where it was and he claimed this is what he was given. Restaurant claimed that was not the case but as it was not their driver they could not help! Waste of time and money. Worst service ever from Just Eat and Smacks!

could the driver come back please 😊

Food is amazing, they forgot an item and the owner went out of his way to deliver it personally and couldn’t be happier with the way it was handled

Deffo the best burger place around . Amazing food and fast service

The driver picked my order then went in a completely different direction which resulted in my food coming very late and very cold

There was an error in the order delivered, I received another customers items; these were returned to the delivery driver. The restaurant however were incredibly helpful in resolving the matter and personally delivered a fresh batch with freebies to compensate for the delay caused. Huge thank you to the staff member who helped and went out of his way.

Don’t get a normal hamburger or cheeseburger, because that is McDonald’s quality. Their specialty burgers are probably good but I wasn’t hungry enough to get one. Get the criss cross fries because they taste like curly fries—normally fries are ok but just normal. They forgot my smack burger sauce despite charging me, which left me really disappointed as the normal cheeseburger and regular fries weren’t interesting.

The delivery time kept increasing. Food arrived cold and packaging was squashed. Not happy.

Super friendly staff... Good quality fast food... Thanks 😊

Great customer service and the ice cream was delicious!

Always brilliant and a favourite place

Did not like the chicken wrap was undercooked, chips were over and under cooked at the same time (some under some over) nuggets were nice and milkshake was A1. Only ordering nuggets and milkshake from now on.

food was cold and delivery driver went on a whole excursion before delivery

Smacks I love you pls send me a discount 😘

bit disappointed missing Fanta drink and oreo fluffy 😢

I've already submitted when the delivery driver was going all over South London with my order my disappointment. If the food wasn't good I would never order again. Just eat drivers are beyond useless and this particular driver was rude.

I made an order and realised I made a mistake as i wanted to add to the order. So i placed another order and rang to say that I have two separate orders going to the same address, and asked if they could send both orders with the same driver. This wasn't done so I'm sitting here with the second order (mozzarella sticks and sauce) and waiting for my first delivery. Just don't male sense to me.

I waited 20 mins for just eat to find a driver .

Controlled environment, quick orders done properly

Burger was so so. But had to chuck it after I friend told me it was halah

All the food is cold. No one wants to eat cold chips and burgers.

10/10 customer service…Burger is on point‼️‼️‼️ Chips always fresh being a regular customer they have never been cold. Crispy and Fluffy. Takeaway or delivery always top tier

The place was perfect. Smacks is hands down the best burger place in town! From the moment you walk in, you're greeted with a warm and inviting atmosphere. The menu offers a wide variety of mouthwatering burgers, each made with fresh and high-quality ingredients. The star of the show is definitely the burgers themselves. They are perfectly cooked, juicy, and packed with flavor. The buns are soft and toasted to perfection, adding an extra layer of deliciousness to every bite. The menu also features a great selection of sides and drinks to complement your burger. The fries are crispy and seasoned just right, and the milkshakes are thick and creamy, offering the perfect sweet treat to accompany your meal.

great service,food was amazing wings were crispy the ,perfect food shop around.I previously ordered online and the food came at the best temperature.Honestly the vibes were amazing

I never got my burger meal I paid for

Quite a small burger for a double, like 5 Guys, over priced.

Really nice and good value for money

i didn’t get my food and i am really upset and i hope for a refund

Was cold. Driver seemed to get lost even though I only live around the corner from the restaurant. Very disappointed at a restaurant I have been looking forward in trying.

I love this place, thoroughly enjoyed the burgers. I'm going to order after I've wrote this review.

Burgers lovely. Not quite super hot but pretty warm. Fresh tasting ingredients so better than the golden arches. Order arrived 6 mins past the estimated time window. Missing peri peri seasoning on the fries which I paid extra for.

Food was delicious i loved ti order again and again

The whole delivery was cold chips and burgers

The driver left my food in the front of my house straight away in the rain without knocking at the door.

I rang the restaurant as soon as I ordered to ask for one of the burgers to only have cheese burger and ketchup as my daughter only eats this. Both came with mustard and she was unable to eat it.

I ordered yesterday via Uber Eats, the burger was perfection, same with the waffle fries, would defo recommend. Food was delivered hot and fresh, also very affordable.

I called firstly to about why my order was talking long to be delivered. I placed my order at 9:40PM it was due around 10:15-10:25PM it I called at 10:24PM the employee on duty who answered the phone was rude and refused to keep my food warm due to demand. He also said that if I driver isn’t present he isn’t responsible for the well-being of the food. The food was delivered at 10:40PM the food is cold and stale. I would like a refund