Based on 3.457 opinions finded in 3 websites
Based on 3.457 opinions finded in 3 websites
Nº 291 in 1033 in Croydon
Opinions
Smacks has great burgers especially their brisket burgers you can tell it was cooked to perfection and their staff are so welcoming and service is quick I highly reccomend this place as a food spot to try.
Idk . 2024-09-14
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Lovely place love their food good quality and excellent service
akos borbas . 2024-09-13
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Absolutely love the food here, always blinding!!!! And the customer service is absolutely amazing!!!!! Do come here you'll be glad!!!!
Ben Moor . 2024-09-09
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Excellent service excellent burgers offered to bring food to my car. What more can you ask for. Thank you very much guys.
Rare Entity_ . 2024-09-06
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Good service and very coprative staff
hardik patel . 2024-09-06
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It’s great food and services is very nice I enjoy it
Mayank Ptl . 2024-09-05
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Good customer service, friendly staff and good food👍
Ryan C . 2024-08-30
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Worst experience and staff was too bad
raja krishna . 2024-08-30
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Excellent service of Jiten Shah.
Dhruvil Nakum (Dhruv) . 2024-08-29
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The staff was cool. Nice environment. Looked clean. Service was fast and my food was fresh. That’s half the battle right there. I got a cheeseburger, regular fries, and a shake. Shake was thicker than Serena Williams in her prime. But once it settled and came up through the straw it was a decent shake. No bad aftertaste. Not too heavy. The burger was exactly what I wanted. Just a cheeseburger. Nothing crazy. It was small but good. Perfect for me. If you like it thick get a double. Fries were regular fries. I should have gotten the waffle fries.
Eve Oko . 2024-08-28
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They are very friendly to their customers and that’s a plus 👍
Sarah Ghaz . 2024-08-18
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Ordered something and received it and was missing something. Ordered buffalo wings and they had more seasoning then the taste of chicken
Xeriftz . 2024-07-30
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Ordered a double Pattie brisket burger with an extra patty and slice of cheese and two fries but was given only a double burger without the extra patty or cheese. When I questioned this I was told that I ordered only double no extra patty or cheese. The brisket was dryer than a leather boot no seasoning and they tried to cover it in sauce. To top it off I ask for sauce for my two portions fries and was given one sauce and when I asked for a second sauce the staff member argued with me absolutely ridiculous.
davez1live aka . 2024-07-06
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Food would be okay if they put some effort in. Above all else.. customer service is non existent! Place order online for £30 only for missing items, and then am told to go and collect the missing items! The franchise needs to stat checking shop managers are employing. Rather go chicken world Thornton heath
A J . 2024-07-06
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Very nice employees and really good ice creams
Mithus Kanapathypillai . 2024-06-29
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Attentive team 5* service Tasty and good quality food We were surprised by the extreme hygiene, nothing normal in these parts. We noticed that even the doors of the internal refrigerators were shining. If we feel like fast food, we will definitely come back here.
Liliana Venâncio . 2024-06-10
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Deffo the best burger place around . Amazing food and fast service
idris ali . 2024-05-22
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Don’t get a normal hamburger or cheeseburger, because that is McDonald’s quality. Their specialty burgers are probably good but I wasn’t hungry enough to get one. Get the criss cross fries because they taste like curly fries—normally fries are ok but just normal. They forgot my smack burger sauce despite charging me, which left me really disappointed as the normal cheeseburger and regular fries weren’t interesting.
Be (B) . 2024-05-18
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Super friendly staff... Good quality fast food... Thanks 😊
Elodie . 2024-05-18
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Great customer service and the ice cream was delicious!
Vivian . 2024-05-12
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Controlled environment, quick orders done properly
Nix . 2024-04-23
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Burger was so so. But had to chuck it after I friend told me it was halah
Roy Meston . 2024-04-23
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10/10 customer service…Burger is on point‼️‼️‼️ Chips always fresh being a regular customer they have never been cold. Crispy and Fluffy. Takeaway or delivery always top tier
J M . 2024-04-18
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The place was perfect. Smacks is hands down the best burger place in town! From the moment you walk in, you're greeted with a warm and inviting atmosphere. The menu offers a wide variety of mouthwatering burgers, each made with fresh and high-quality ingredients. The star of the show is definitely the burgers themselves. They are perfectly cooked, juicy, and packed with flavor. The buns are soft and toasted to perfection, adding an extra layer of deliciousness to every bite. The menu also features a great selection of sides and drinks to complement your burger. The fries are crispy and seasoned just right, and the milkshakes are thick and creamy, offering the perfect sweet treat to accompany your meal.
A Fundzz . 2024-04-18
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great service,food was amazing wings were crispy the ,perfect food shop around.I previously ordered online and the food came at the best temperature.Honestly the vibes were amazing
Johan Kargbo . 2024-04-18
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Food was delicious i loved ti order again and again
Fazila Sajjad . 2024-03-28
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I ordered yesterday via Uber Eats, the burger was perfection, same with the waffle fries, would defo recommend. Food was delivered hot and fresh, also very affordable.
Kinza Abbas . 2024-03-22
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I really enjoyed my food, but overall I was really impressed by the customer service from Mahmood. very polite and nice, made it a very good experience for me. Will definitely be coming again.
nurito 123 . 2024-03-04
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Very juicy and tasty burgers, lovely peri-peri chips, and quick service.
Edward Benton . 2024-02-17
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Nice shop Quick service Small burgers
Vanessa . 2024-02-14
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Finally, a solid halal smash burgers joint in South London. I’ll admit the patties are slightly small for the price you pay, but the quality of the meat really does make up for it. The chicken is banging too, spicy chicken burger is a favourite. Great customer service too! 10/10 recommend to anyone that knows what good food is.
Hamzah . 2024-02-13
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Great. It surprised me. Definitely going back😋
Martin Greenidge . 2024-02-08
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I'm really fussy with burgers and so are my kids, but we all really enjoyed the burgers and chips, thanks was lovely.
K Brooks . 2024-02-06
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Pretty decent comfort food, had order delivered fast so food was still warm. Burgers could be a bit larger, I realise it was just simple cheeseburger but I can get similar quality from Mc. Chips were fluffy inside, could use some more crunch. Don't get me wrong, nothing bad about this joint but nothing special either.
Damian Lubanski . 2024-01-14
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Got a cheeseburger was really nice and could taste the freshness in the meat
Jacob Warren . 2024-01-13
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Nice staff and service With best quality food in less time
Patel Ajay . 2024-01-05
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Tried their chicken burger with peri peri fries. Very succulent and fresh. Ordered their Oreo ice cream sundae too. But disappointed as it was very melted. Usually great.
Sabina B . 2023-12-28
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Ordered via Uber Eats - unfortunately, got food poisoning after a double cheeseburger. The spicy chicken burger and fries were ok.
Bartlomiej Wasowski . 2023-12-27
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I love the atmosphere in the restaurant best place for the burgers
vinod kumar . 2023-12-25
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The food was excellent! The ambiance was perfect. ... Overall, this was an incredible dining experience ☺️😇
sai pratap reddy . 2023-12-25
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The smackdown is a top 5 london burger.
Thomas Marsden . 2023-12-23
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I ordered the food from uber eats yesterday. The potato chips were really good. Really crunchy and had good taste. I also enjoyed the smash burger.
HI . 2023-12-21
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One of my best place to hangout with friends, service is superb and very much friendly, taste is so yummmmmyyyy… Highly recommended.👍👍👍👍
Shabbir Khan Mohammed . 2023-12-18
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Best burgers I’ve ever had quality food top quality ingredients as you can tell. I couldn’t fault it the customer service is unrivalled. Looking forward to bring my family here
Iacob Eduard . 2023-12-18
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Good customer service and food!
Rhianna Henry . 2023-12-16
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Best place for food and cheap aswell
Amoon Lawes . 2023-12-16
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Sukh provided excellent customer service at the fast restaurant place. She was super efficient, friendly, and made sure we had a great dining experience. I highly recommend her for her outstanding service! 🌟👍
Khayam B . 2023-12-13
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Amazing quality Best in London for sure
Biondin Krasniqi . 2023-12-12
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Amazing foods lovely staff they treat everyone like a brother
Usama Mir . 2023-12-10
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Best food amazing deals best sever menu 😋 👌 😍
aliyan rana . 2023-12-07
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Staff is very unprofessional taking too much time don't know how to talk
Ab_ihsan . 2023-12-04
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Tried for the 2nd time and then 3rd as wife loved it so much, proper smash burgers, thin & tasty! Criss cross fries are also better for delivery as they remain crispy & hot whereas the fries not for me.
Mark Kelly . 2023-11-19
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Rude stuff food is never good and the staff are never friendly.
Emal Jan . 2023-11-10
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Should’ve edited this review a long time ago, but smacks was only good for the first 2 months after they opened, during that time i went there frequently till suddenly their burgers just tasted bland, no seasoning at all. even the fries were just tasteless. so i stopped going for about a year and then one day gave them another shot and still could taste nothing. Genuinely gutted as this used to be a 5 star review and an amazing place for me to eat from.
Mohammed “KuroNo” Sarwar . 2023-10-24
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the best fast food burger i’ve ever tried would definitely recommend😋😋
kecha pongola . 2023-10-23
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Too much sauce in burgers. Wings were undercooked, all skin. Average food. Overpriced food
uwr Than . 2023-10-21
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Great food, great service, lovely people inside the actual shop. We’ve gone in and ordered online. Really happy with the food and service. Lovely burgers and fries.
Anna Betteridge . 2023-10-09
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Always enjoy the food here whether I come in store or buy through Just Eat….. Good size portions, full of flavour and never disappointed
Kenny Thornton . 2023-08-29
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I enjoy smacks and come here regularly through Uber eats
fiona hines . 2023-08-24
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I always bring my kids here every week after football, we love the food especially the service we always leave with a smile.
George Liard . 2023-08-20
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My favourite spot for amazing food, clean fast and reliable. The best part is when they bring my food to the car
Mohammed Usman Mughal . 2023-08-11
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Very Good customer service and food
Finley Loizou . 2023-08-11
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The best burger place in town a must try, we’re regulars and our family love the famous smack down meal and the fries cross fries. The customer service they always go above and beyond and they always bring the food to your car :)
alberto albert . 2023-08-05
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I'm glad I came across this place, the smackdown has to be by far the best burger iv ever had that explains why the place is always busy with customers quieing outside. Anyway thinking of visiting i would highly recommend the smackdown meal with criss Cross fries and try the buffalo wings.
shah jiten . 2023-08-05
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Very clean and friendly staff :)
Sudi Mohamed . 2023-08-05
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My favourite food spot. Me and my friends always come here after football and the staff always look after us
CallMeB1 . 2023-08-05
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Top food - definitely the best burger chain in the UK at the moment
Dave Cotterell . 2023-08-05
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Quality service, on and off line and food is extremely tasty
Neil Gooding . 2023-08-03
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My favourite spot around town, the customer service is unrivalled and the food is jus 10/10 thank you
foadyy . 2023-08-02
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Really good customer service, especially sham
nyez . 2023-08-02
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First hamburger experience outside of traditional fast food in London, there is absolutely nothing to complain about. My children and I took 3 different menus, the hamburgers are all very good, the fries too (special mention for the seasoning of the fries, the onion and chili sauce, wow). Small downside, it is almost impossible to eat there for 3 people, (but the waiter who was extraordinary by the way) found an extra chair for my son, so we were able to eat in peace. Thank you for this great experience 🙏🏾
Merveille SOHO . 2023-08-01
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I ordered the Smack Down Meal and it was delicious! It is totally worth it to upgrade the fries, sauces, and spices. The staff was very friendly and helpful.
Steven . 2023-07-31
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The burgers and criss Cross fries are really good. The breaded chicken wings cold.
Margaret B . 2023-07-25
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I recently visited a new restaurant with my friends and was blown away! The food was delicious and the staff was super friendly and provided excellent service. The atmosphere was great too - it was a cozy and welcoming environment that made the dining experience even better. I would definitely give it a 10/10!
Murat Colak . 2023-07-18
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Shazad was absolutely amazing. Fantastic customer service, food was delicious and plenty of extra chips! Will defo be back. Smacken burger was yummmm. Spicy, but easy to handle! 😜 Keep up the good work guys.
Naina B . 2023-07-16
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Wonderful food & service. I always buy the spicy chicken burger meal & the biscoff smack fluffy (ice cream)
Tajah Wright . 2023-07-13
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Was really good food, but prices have risen a lot. £9 for a chicken burger meal seems to be quite high when KFC charge 7!
Riyaz Cheytan . 2023-07-06
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Nice service and portion size chips
Joevas Asare . 2023-07-05
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Always focusing on quality and service! We love to meet you!
Mariana Guedes . 2023-07-03
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Delicious, everything you want and more
Cherie J . 2023-06-26
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Sorry but I was so excited to go for the chicken burger as I saw some reviews. The one dipped in the hot sauce. Absolutely terrible guys, the flavour really needs updating !! It tasted like it had been just dipped in siracha sauce. Won’t be coming back
Isaac Ahmad . 2023-06-25
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One of the best burgers i have ever eaten. If you are hungry, i can recommend their "Big Smak"
Glenn Blandford . 2023-06-24
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Ordered with uber eats, came in 20 minutes and food was warm and fresh. I ordered the smack burger meal and 3 wings, burger was fresh and juicy fries were nice and crunchy and also got an extra wing. Would order again!!
sofia benaouda . 2023-06-24
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I come here on my lunch break as a recommendation from a colleague and I haven't stopped coming when I'm at work. Quality burgers with a great taste, not too long to wait, not too greasy mwahh, the chicken wings are a bit on the small side but they make up for it in flavor (lemon pepper)
nikki baker . 2023-06-07
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My favourite burger place, I love the food the service and the atmosphere. They really do go the extra mile for service
Diego Herculano . 2023-06-05
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I moved to Thornton heath about a month ago , smacks burger has become my go to place 🤍 they have the best burger I tasted juicy and flavourful 🤍better than Mc Donald’s and unlike them it’s fresh and real meat !! The team is always so polite and nice 10/10
salimata B Diakite . 2023-06-05
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Was served by an amazing guy called Muhammad who welcomed me and recommended me what to get and what sauces I should try and was being very humble! Greatest person in Smacks I have ever met !
Ehaan Nadeem . 2023-06-04
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My english not so good, friendly people here food is amazing . Very nice shop
Fredy Oliveira . 2023-05-31
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Great reception, great food! Great prices! I enjoyed my meal!
Fada pintolo . 2023-05-28
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The food and service is just so amazing, the boys are soo helpful, I order my food pay and they bring the food out to me in my car . What more can you ask for God bless
Fatoumata Sidibe . 2023-05-19
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Best Oreo milkshake!!!!! Cheap and cheerful
Jay Capone . 2023-05-17
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Best Hamburger place in the dunya. Can’t wait to go back. Just realised they’re on Uber Eats but I might have to go get that customer treatment 😂 staff are too well mannered. Their team work is out of this world 🌎 had a feast worth of food made in just a couple minutes once so whenever in a hurry that’s my only option.
Alpha Mizaho Lai Fofana . 2023-05-17
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Very friendly team and the burgers are Juice
ronaldo moreira . 2023-05-11
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Definitely the best burger restaurant I have ever been to, staff are very friendly fast service , and delicious ice creams too
Elle Taylor . 2023-05-11
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Great customer service great everything
Brandon Braithwaite . 2023-05-10
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Great food and excellent customer service!!!
Alan Wilson . 2023-05-10
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Amazing staff members and excellent service and the burgers oof, juicy and tasty, delicious u name it highly recommend buying from here
Musa Gigani . 2023-05-10
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The branch in Thornton heath has never provided anything except hot fresh tasty food and good service. Can’t beat the snacks smash burgers. A*. Keep up the good service
Mikaeel Ismaeel . 2023-05-09
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The smack burger is really good 👍 Perfect fries and the staff are friendly too.
Lora Hristova . 2023-05-09
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Best burger place in South and defo don't miss out on getting the cross cut fries 👌🏽
Ryan Scarlett . 2023-05-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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97 Opinions
Lovely food. Just bought egg fried rice, sweet and sour chicken and chili fries. Everything was on point. Especially the chili fries. Their egg fried rice comes a very close second to my ultimate favourite - Fiveways Fish Bar. Will definitely be a regular feature.