Pond Fish & Kebab in Croydon

Quality of food used to always be good but has gradually gone down and prices have increased Had delivery tonight and item was off really disappointed 😞 don't think will order from them again.

Asked and paid for chips in my wrap and they did not put in. Besides that food is very average….

Hot, Tasty, Decent Portions = Happy Bunny.

fresh and tastefull food. kind staff :)

I enjoyed the food, the kebab and salad, chips and saveloy was tasty and nice, the drinks were nice. I'll definitely order again.😝👍💪

The sausage was old, the plaice black in places and the cod was made up of pieces. I don't know what's gone wrong with this restaurant, as I've ordered from them on a regular basis!

Tasty kebab and did exactly as instructed. Thank you.

food always very nice excellent

Amazing food like always. Really delicious 😋

The food was delicious. Decent portion and great value for money

Lovely and fresh and with the special offer a gret price

It was so bad so salty and so messy the sauce all over the food and it’s so disgusting

food is always very nice and tasty

Didn’t receive order and was rude over the phone when I questioned them, checked cameras and no delivery was attempted

the food come 30 minutes late and it was stone cold and chips were under cooked do not older anything from this restaurant I wouldn't even feed it to my dog

Battered sausage delicious and piping hot. So were the chips and kebab. Loads of salad and sauce. Tasty. The saveloy was not nice at all; cold and no taste at all n

Sometimes the food is really good, sometimes it’s just alright. This time it was just alright. Definitely wasn’t worth the money I spent.

Hot, Tasty, Reasonable Portions = Happy Bunny.

Came 30mins late no communication to say that it was delayed. Didn’t answer phone. Food was barely warm

Excellent customer experience on the food

That meal was amazing and so freshly cooked. We may be doing the same tomorrow!

Ordered fish and chips and a kebab. There were not enough chips for 1 person. At £35 this is a rip off. No help from the staff despite spending over £100 per month with this restaurant. Won’t be buying from them again.

didn't show up at time of writing, says enjoy your meal but I didn't receive it 😔

Food was cold and not nice and the delivery was over an hour late

delicious doner meat and chips, as always 😋

I been looking for a Halal Fish and Chips shop for many months! Finally I am happy to have found this place. Amazing food! Fast delivery, good price. You have a customer for life now.

Today was my first time order from Pond fish & kebab and I wasn't disappointed at all, combi kebab, lamb and chicken donner was delicious, good cooking temperature, salad and sauces was delicious, I would deffo come back again...welldone we really enjoyed the food 👍 👍

very happy with my order food is excellent as always think you

Perfect amount of garlic sauce!

One piece of cod half of it didn’t have any fish inside the batter was hard it wasn’t fresh

Best Food shop, made quickly and fresh. the nicest owners and an amazing environment. prices are amazing.

Very good food, generous portion sizes, nice chips. Will definitely order again!

Great food try it and you get a lot

Really good quality and quantity! Would 100% recommend!

Ordered a kebab first time really nice kebab second time not so good real bad aftertaste like tripe meat for what I payed I don't think I will be using them again

Chaacha gave me the best tasting chicken doner I have ever had. I would definitely recommend this place to friends and family. Thank you so much and keep up the good work.

Each time I go in there, I really appreciate the kindness displayed by Chacha - he is truly a good soul whom I appreciate on a personal level. Thanks for today Kardes!

it was on time but took an hour

Gave me food poising. Literally threw up. 0 stars

The worker who was called ERIC was fantastic he had an amazing communication skills and also he was so kind and funny the food was delicious fresh and warm 🥰

Excellent service i got kebab it was so fresh and also excellent communication skills from ERIC

Kebabs are very delicious, the supervisors are very kind especially Erik

The service was very grateful ,nice people to talk to with great personality. I recommend for anyone who wants Fish&Chip to try and you will not be disappointed.

really nice kebab spot on large lasted me 2 daysv

7.8/10 chips could have been better

I tried very first time but surprise to see the customer care. They looks professional and the taste was surprisingly very nice. I totally recommended every body to come here and enjoy the meal. It

I ordered mix kebab. It was very delicious. The Turkish employee was very helpful. He cooked the food very deliciously. Amazing food!! I definitely recommend it!!

They do the best kebabs ever. The chicken and lamb kebabs are to die for. Best kebab shop around the food always freshly cooked the shops very clean,Very tasty kebab , good portions, friendly staff.The employee, whose name is Eric, took care of us and the kebab he made was very delicious. It was cooked exactly as I wanted. The staff are extremely friendly too I will definitely come back here again!. I would recommend going here for best kebab house.!!!!

It was the best kebab and burger I've had recently. It was incredibly delicious. The employee named Eric was very friendly and attentive. Thank you for the delicious food, man. I highly recommend it.

I was very pleased with the order I placed today. The meat was cooked very deliciously. The burger was exactly what we wanted. The Turkish employee was very friendly and cooked our meals deliciously. service was attentive and fast. I highly recommend it to everyone. Especially when you go, ask the Turkish employee to cook it!

Staff was very friendly and Eric as well very nice 😊

Been going here for a long time, excellent food and service all the time

My go to in the area! Absolutely amazing quality food, always fresh! Beat Fish and Chips i have had! The customer service is incredible as well. Very consistent

Best fish and chips in croydon. The staff are really friendly and welcoming. Great service and highly recommend. Eric provided great service.

Very nice sercvis very good staff

Amazing Food like always. They never let me down. 👍🏻

food is always very nice love to his place

Lovely - great doner meat just quite greasy but not bad after a few beers

Beautiful shop, great service and good food!

Fab fab fab great service from the team

I ordered 2 half pounders and a portion of chips over the phone and I have specifically asked that I want very little ketchup and mayo on the burgers. When the food was picked up I opened the burger and it wasn’t not edible as it was covered with so much ketchup and mayo and falling apart. I called the shop and the Turkish guy with a big belly was getting very rude over the phone and I said I will come to the shop if he didn’t believe me. When I went to the shop the guy was very rude and aggressive and saying it’s my fault and started to threaten me and swearing and shouting at me when it was very clear that they did not follow simple and basic instructions. Would not recommend to anyone. Even if you do go just make sure the Turkish looking guy doesn’t prepare the food. Disgusting behaviour from him, when it could have been solved in a calm manner as suppose to putting the blame on me. Will never go back there again!!!!

I am trying to get a refund as you called me as my payment went thru twice after adding a can of coke and now they are not giving me my refund for the order that was a mistake as known by both of us

Food was hot and delicious. Portions very good. Friendly staff especially Eric my favourite place to eat when hungry.

Always fresh, warm, plenty, tasty and generously portioned.

Fantastic service, tasty food, great portion sizes

Savaloy’s were cold, and rumbaba still partially frozen.

The food was lovely. The delivery driver had no manners and handed the food over rudely.

chips were soggy and cold, kebab meat was cold and not up to usual standard, was so pleased you were back on just eat but not a meal up to your normal standard

Don’t know what happened today because the food is usually good but today my kids fish and chips meal wasn’t the best. The chips were soggy as was the batter on the cod and the curry sauce was more like curry water.

food arrived hot and tasted delicious.

A little cold but tasty! Good portion

I went into buy lamb and chicken doner, I asked the man with a beer belly thst I would like the meat cut freshing of the doner spit, this man retorted back so rudely and arrogantly that he had already cut meat before and put it in the hot box, I'm paying you money for the food so would you not think it wise to at least make an effort and listen to what your customers want, I walked away and he just grunted arrogantly, I have already told my friends to not ever go to ponds.

Great food was miss something from previous order and they sent it this time , their food is so good

Try their food it’s really good

Placed an order via Uber eats. Called to confirm some details beforehand and was so impressed by how helpful the guy was on the phone! Support businesses like this that still care about customer service!!

Food taste delicious loved it!!

Ordered a late night snack and was pleasantly surprised to see the wide array of items on the menu and meal options. The food arrived promptly in generous portions and was piping hot. 5/5- would highly recommend!

Eric was super helpful when i needed help ordering, great service from him!

Best place for fish and chips !!! Great customer service …. I’ve ordered from here a lot of times and it’s one of my go to …. Please order from them . You won’t be disappointed and if so it’s because they have a high demand of customers because of their great service and value for money defo worth the wait

Amazing food great service staff is really friendly

Food was good, and they listened to my instructions in order, only down side was the donner meat. Very greasy and quite old tasting, I think you should not put meat in a tub from the donner and just serve sliced straight of the meat block. Otherwise was very tasty 😋

The chips wasn’t salted but is fine everything was good

usually food here is great. for some reason though today most went in the bin. it was cold. greasy and didn't taste the usual I expect from you guys.

Great food and prompt delivery. 5/5

The Peri Peri chicken was horrible they put the Peri Peri sauce directly on the chicken without even heating it

I don't know if under new management or undergone refurbishment but noticed they taking delivery's again so I ordered a donner kebab terrible looked very pale no colour very undercooked smellt off and seemed like it had been swimming in grease chips looked recycled from someone else's left overs. very upset I used to always order from this restaurant, wasted £16 to throw it in the bin. in fairness they did offer a free kebab but I refused due to the quality of the first one.

Really friendly service, great quality- thank you!

Chicken donor wrap with chips in was tasty & hot, big portion too! Curry sauce tasted nice (was like a chip shop curry sauce but better). The medium chips was large enough for 2 people, I would have like them cooked a bit longer but that’s just preference… I put them in the air fryer for 5 mins and added more salt and they were perfect. Will order again!

absolutely the best chippie in the area. huge portions of chips (a large feeds 2). very recommended

Best Food in the area. All of my family members enjoy “Pond Fish and Chips and Kebab”. Specifically, lamb donner kebab is very delicious, fresh and made with love. The fish and chips are nice as well. I have experienced very good customer service as well, especially from Usman. Thank you 😍

Lovely staff and excellent food!

Its amazing experince food was really nice and staff was friendly.

Good service; amazing food definitely coming again

Decent food. Quite expensive though

My food was delicious as always, delivered quickly and was nice and hot when it arrived. The only disappointing issue with my experience was the delivery driver, rather rude in my opinion, he knocked the door aggressively, was on the phone when I opened the door and barely acknowledged me, just handed over the food and took the money and left.

food arrived on time and hot. fantastic service.

Great kebab sauces (Chilli& Garlic mayo) were delicious 😋 The cod was fresh and tasty also excellent chips. I would recommend this as restaurant . Portions are also very large for hungry people

Eric is a very good person. Look after me and made sure my food tasted excellent

Improvement noted from previous delivery problems. Keep up the good work. Angela.

Very good portion compared to price. And delicious too