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4.2

Based on 4.837 opinions finded in 1 websites

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Nº 442 in 1264 in Lambeth

CUSTOMERS TALK ABOUT DISHES WITH..fishchickenbeautifullettuce
Score
OpinionsNoteGoogle4.8374.2

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Came in for a couple drinks towards the back end of the night. Got quick and easy service from one of the staff called Mz👍🏽

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TB . 2025-05-31

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MZ gave great service and was very helpful!

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Tigzee123 . 2025-05-31

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MJ was a great server, lovely music and vibes and decent deals!

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Hayat Merda . 2025-05-31

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Mz was super friendly and helpful:)

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Jessica Kriel . 2025-05-30

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MZ has wonderful customer service and is very friendly!

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Mia . 2025-05-30

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Awesome time and awesome tunes all evening. Special shoutout to Mz who went above and beyond for us. Will deffo go back soon!

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Aidan Thompson-Coates . 2025-05-30

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Mz was super helpful and made us feel really welcomed. The atmosphere here was amazing considering how close to the station we were.

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Laura Cook . 2025-05-30

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Love the service, cocktails, food and Josh! xp x3

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Hat K . 2025-05-29

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Exceptional Service from MZ at Slug & Lettuce County Hall I had a fantastic experience at Slug & Lettuce County Hall, and the standout of the visit was the impeccable service from MZ. From the moment we arrived, MZ was warm, attentive, and incredibly friendly—striking that perfect balance of professionalism and genuine hospitality. They went out of their way to ensure we were comfortable, offered great recommendations, and checked in regularly without being overbearing. MZ’s positive energy truly elevated our visit and made it feel like more than just a standard dining experience. It’s not often you find staff who clearly love what they do and bring that passion into every interaction. MZ is a real asset to the team, and I’ll definitely be returning—largely because of the brilliant service they provided. Highly recommend!

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Nathaniel Jolie . 2025-05-29

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Quick and friendly service! Food and drinks were delicious. Was served by Valentina she was very friendly and welcoming! Would definitely recommend for your next night out

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Raluca Cazacu . 2025-05-28

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Valentina was very welcoming and provided a very friendly and professional service

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Josh Battrick . 2025-05-28

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Such quick and friendly service. The food was unreal and worth the money. Valentina was such a lovely host and delivered our drinks which were perfect. Would highly recommend and come back.

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Lisa Kerai . 2025-05-28

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Valentina is amazing. The service is even better!

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Joseph Pereira . 2025-05-28

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Amazing, had a great time, Valentina was the best!

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Brian Black . 2025-05-28

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This is the best place ever. Ask for Valentina she is great

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gabriel nunes . 2025-05-28

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Nice atmosphere and good customer service! Highly recommend!

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Valentina Breahna . 2025-05-27

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Avoid the Mac and cheese, however, everything else is super nice and the staff is very attentive and gives good advice. The cocktails are really nice.

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Nancy Limoges . 2025-05-27

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Val was an amazing server! We ordered the bottomless brunch and had a great experience and they noticed as soon as our drinks were finished and came to take our orders for more.

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Eliana Medici Serfaty . 2025-05-26

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Ethan was so so friendly and provided amazing customer service

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Sophea Rowlands . 2025-05-25

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I accidentally ordered drinks on the app to the wrong branch as the app defaults to the last place you were rather than using your location. The branch I was in (Richmond) wouldn't give me the drinks and told me to call the other branch (Waterloo) for a refund. I called them and they wouldn't refund me because they had already "used the stock". What would be pennies for them cost me £40 and they wouldn't even consider refunding me or fulfilling my order in the branch I was in. I am absolutely disgusted with Slug and Lettuce and will definitely take my business elsewhere from now on.

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HollyHatcher LukeDyton . 2025-05-25

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Extremely disappointing experience with Slug and Lettuce. We accidentally ordered drinks to the wrong branch, an honest mistake, especially considering we were still within the Slug & Lettuce chain and intended to place the exact same order at the correct location. Despite this, we were refused a refund. What makes this worse is that we were still giving them our business, just at the wrong address. No flexibility, no understanding, and certainly no customer first attitude. In a time where most hospitality venues strive for a bit of empathy and common sense, Slug and Lettuce made it crystal clear that they’re not one of them. We won’t be making the same mistake again, with our order or with where we choose to spend our money.

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LDUK Music . 2025-05-25

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Lovely place! Ethan was so attentive and friendly, really good experience with great customer service and good food!

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Rachel Clark . 2025-05-25

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Really enjoyed our bottomless brunch! Food and drinks were great😊

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Maya Burns . 2025-05-24

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Called here tonight for snacks and drink. Service was great, food tasty. Big thanks to Ethan, Najma & Valentina!

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Julie Stansfield . 2025-05-22

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Had a great time and Sherrie Najma's customer service was excellent. Definitely coming back!

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Yinka . 2025-05-22

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Fantastic vibe in here!!! Definitely a place to cool off on a hot day. Brilliant service from Mz. Drinks, food and everything else sorted, top lad. Really enjoyed coming here and defo will be coming back!!!

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Emma Mohan . 2025-05-20

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Great experience. Mz was a lovely server!

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Alisa Johnson . 2025-05-20

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Mz is extremely polite, lovely service

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Siobhan . 2025-05-20

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Josh was amazing !!! Very attentive and friendly!!!!

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margaret ukaegbu . 2025-05-20

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Excellent service. Josh was great

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Yolanda .P . 2025-05-20

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Mz was really nice and was a great server. Very polite and professional

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Michaela Sannoh . 2025-05-20

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Lovely bottomless brunch, lots of fun - great time with friends! Delicious food

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Malachy Gordon . 2025-05-20

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Had a lovely evening, Mz was very attentive and friendly. Thank you!

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Ophelia Mancini . 2025-05-19

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Amazing place. Mz served our table and was fantastic, always checking on us.

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Martim Fornetti . 2025-05-19

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Came for drinks with my friends and it was so much fun! Everything was great!

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motla . 2025-05-17

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I had such a great experience thanks to Valentina! She was super friendly, made great drink recommendations, and had amazing attention to detail. You can tell they really know their craft and care about the customer experience. I’ll be coming back for sure!

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Elizabeth Rodriguez . 2025-05-17

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Such a Nice vibe ! Good food, good drinks and good people ♥️

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Isabela Nascimento . 2025-05-17

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Had a great time at Slug and lettuce Waterloo, the atmosphere and drinks were great!

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ryan hand . 2025-05-17

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Excellent service and a great atmosphere. The staff were very friendly and helpful

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Georgina Taylor . 2025-05-17

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Went for a bottomless brunch with large group of friends, nice drinks and food. Fun atmosphere and quick service. Special thanks to our lovely server Emz.

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Ayesha Shaikh . 2025-05-17

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MZ was so great and attentive! Would defo return.

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fay k . 2025-05-16

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MZ was a great server, drinks were great and arrived fast, thank you

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Ash O'Mahony . 2025-05-16

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Mz was very pleasant and made us feel very welcome! He provided great service. Would definitely come back! Thank you Mz

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Chloe Buchanan . 2025-05-16

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Great food & service! Valentina and Mz was amazing Thank you! definitely I'll come back

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Svetlana Timofejeva . 2025-05-14

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Best bar ever. Valentina amazing. If need greatness and lovely service come too Valentina

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Krystal Maria Humphrey . 2025-05-14

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VALENTINA WAS A QUEEN. AMAZING SERVICE AND ALWAYS ATTENTIVE TO US. i would recommend this place. and please GIVE VALENTINA A RAISE.

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Paula Varela Lores . 2025-05-13

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Valentina is fab! Great service and delicious drinks and food.

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Gosia . 2025-05-13

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We had a great time at the Waterloo branch and wonderful service from Najma. Thank you for being such a kind and friendly person when ordering!

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Tessa Jordens . 2025-05-12

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Chicken burger and fries were great!

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Janet Kennedy . 2025-05-11

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Standard slug and lettuce. Pasta only okay but wine cheap. Also Penny was a super helpful waitress :)

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Teacher Lena . 2025-05-11

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On the positive side food, location and service were good. On the negative side however I feel we were well and truly ripped off. We had booked a table and a deposit was paid. When it came to paying they didn’t take the deposit off the bill and we forgot. We don’t live in London so I called the number on the bill, number doesn’t work so I found the number through Google, called it but got an answerphone so left a message several times but no call back. Also on proper examination of the bill there was an excessive service charge added (admittedly at the very bottom of the bill it does say this is discretionary). Not knowing about the service charge I also added a tip. If you do go here examine the bill very carefully. Would welcome a comment from the company about this….probably won’t get one though based on my experience so far 😕 Table was for 6 at 1.30 pm on Sunday 27th April but not booked in my name. As per your reply I emailed a week ago but still no contact from you. 🙁🙁🙁🙁🙁

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Philip Owen . 2025-05-11

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Food and pudding was excellent and staff very helpful

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Steven Rolfe . 2025-05-08

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Had an amazing visit, first time in London and felt a warm welcome here! Valentina looked after me and my table all night. First class service will definitely recommend to friends !

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Finn MacArthur . 2025-05-08

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Excellent customer service. Waiter, Ethan, was attentive without being overbearing. Thank you for a good evening!

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Katharine Lovell . 2025-05-08

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Ethan was a great waiter!! Cocktails are amazing here

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Lalibela Bolton . 2025-05-08

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Mz was a very attentive waiter & made sure we had a good time!

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lucy green . 2025-05-07

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Mz was a fantastic bartender. Really cared for me and the massive group I came with. Will be coming back!

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Justine Tefft . 2025-05-06

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Mz makes me want to come to Slug and Lettuce again

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Ana Floares . 2025-05-06

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Mz is a great bartender! Super friendly!

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Shannon De Kempe . 2025-05-06

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Really nice place, cool vibes and nice drinks, Mz is the best bartender!

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Evie Shrimpton . 2025-05-06

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MZ The atmosphere is amazing, me and my friends had the best uni reunion there! Worth of everything!

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Viktoria Chernykh . 2025-05-06

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MZ is the greatest bartender in the world

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Joe Clarkson . 2025-05-06

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Highly recommend. Never had an empty drink and service was so quick thanks to Josh!

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Kel Aus . 2025-05-06

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Mz was a brillaint waiter. Made me feel welcome from the off

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Sam Morgan . 2025-05-05

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MZ was the best server, gave great recommendations and had the best customer service, will deff be coming again

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kyle Santacruz . 2025-05-05

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MZ was great! He provided us with great recommendations and spectacular service! I will definitely be returning whenever I’m back in London!

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Justin Ramirez . 2025-05-05

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Our server MZ was great and super helpful. Really good food and drinks. Will be back!

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Ace Drewman . 2025-05-05

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Great atmosphere and friendly staff mz was our server this evening, was very professional and polite

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GeorginaPaige . 2025-05-05

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Super fun, cozy and good to eat.

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Emily Landwaart . 2025-05-05

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Nice place to have a few drinks with friends and colleagues

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Silviu B . 2025-05-05

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Great place, food was very good and good selection of cocktails. The staff is very friendly and accommodating, especially Mr. MZ.

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Eva Loidl . 2025-05-05

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Not advised to flee. Unfriendly staff and do not take care of customers, we waited 3/4 of an hour to have a dish which was also disgusting and too greasy and served without napkins. We asked and waited again... for a dessert made in 5 minutes... We wasted our time.

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Nicole Strasser . 2025-05-04

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Valentina Talan was amazing and so kind and helpful would want her as my server any day of the week

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Allison Mace . 2025-05-03

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Ethan was incredible—attentive, friendly, and went above and beyond to make the experience great. The bar itself has a great vibe, excellent drinks, and a welcoming atmosphere. Highly recommend!

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jessica kuka . 2025-05-02

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Enjoying a great time with my daughter, post birthday drinks, great friendly service from MZ @ Waterloo 😀

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Tez long . 2025-05-02

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Ethan looked after us as soon as we arrived, a perfect example of excellent customer service 🥳

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marie gibbons . 2025-05-02

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Lovely afternoon and experience thanks to the fabulous service from Ethan.

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Leila George . 2025-05-02

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Tastless food, wouldn’t recommend.

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Ana Patrícia Gomes . 2025-05-02

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Ethan was an excellent server, we needed to be reassigned a table and he was very attentive and quick to help!

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JazzyB123 . 2025-05-02

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Great service from MZ. Thank you!

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shari C . 2025-05-02

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Mz was fantastic very welcoming and friendly. Lovely service

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Sam Bassom . 2025-05-02

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Lovely staff they all work hard great evening beautiful setting MZ gives excellent service

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Louise Cummins . 2025-05-02

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Ethan has been very helpful and an amazing waiter for our table!

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Paris Maxim . 2025-05-02

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ethan is a lovely and welcoming waiter. lovely experience at slug and lettuce this evening

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jess smith . 2025-05-02

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Came to Slug and Lettuce for drinks in the sun. MZ was great - he took our order from the table and delivered our drinks quickly. He also checked we were OK multiple times during our stay.

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Rebecca Mclean . 2025-05-02

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Came to Slug & Lettuce for some afternoon drinks and experienced fantastic service! Mz was our waiter and he made sure we were always happy! Will definitely be coming back! Thank you S&L and Mz!!!

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Alex White . 2025-05-02

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Amazing service during some after work drinks this evening- thank you MZ!!

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Helen Cooper . 2025-05-02

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Great service from MZ while enjoying a Friday evening out! 😁 very friendly and very fast service and very attentive

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Sophie-marie Long . 2025-05-02

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Valentina is amazing - perfect service

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Joseph Otim . 2025-05-01

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the best slug and lettuce i have ever been too!! the service was amazing, me and my friend went for a bottomless brunch and before we finished one we had another, with a smile and a funny joke. Our server was so lovely and i definetly will be back with such a great location!!!!!

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libby kennedy . 2025-04-29

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Great service and drinks!! Lovely staff

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Ben Hall . 2025-04-29

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We arrived at 12.15 pm and ordered a breakfast and a fish finger wrap with fries. Both were disappointing. They were lukewarm, fries overcooked and hard which could not be eaten. If I'm being honest, it felt like both dishes were not freshly made and just warmed up. They tasted stale. You would think at the time we arrived the food would be piping hot. Disappointing lunch.

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Suki Kaur . 2025-04-28

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Delicious food, great atmosphere, and excellent service from Penny – she was so lovely!

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Elise Bourne . 2025-04-27

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We had a lovely botttomless brunch here Shayna was our server and was amazing!

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Tara Conroy . 2025-04-26

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Excellent service from MZ, definitely will be back!

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Ryan Sanders . 2025-04-25

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Good vibes, good drinks, thanks to MZ!

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Susannah Main . 2025-04-25

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Lovely establishment. Great selection of food and drink. MZ was our guy and super friendly and accommodating! If you tell him it’s your birthday he’ll sing for you!

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Laura Crozier . 2025-04-24

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Mz was polite and professional! Really made us feel welcome and made sure we had everything we needed for a great night

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Jack Turner . 2025-04-24

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Great night, great vibe and staff-Mz was wonderful! -he will sing you happy birthday if you ask!

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Sarah Coghlan . 2025-04-24

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service was amazing. me and my friends had a bottomless brunch at this location and were really impressed. the waiters were very attentive, coming around to the table often to check in if we needed our next drink. genuinely felt like i got my money’s worth! crystal and mz were especially good

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Lily Thompson . 2025-04-24

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