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3.8

Based on 1.324 opinions finded in 2 websites

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Nº 660 in 1046 in Hammersmith and Fulham

Nº 21 of 26 Mediterranean in Hammersmith and Fulham

CUSTOMERS TALK ABOUT DISHES WITH..cookedmangogarlicchickenlambsandwichsaladmeatpay

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Lovely service and really nice workers, good came in under 5 minutes and worker was really nice. Deffo recommend

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hager ღ . 2025-04-15

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Waited at the “queue here” sign for sometime with no one else in front and staff at the registers doing their best to avoid eye contact. We asked a cook nearby whether we were waiting in the right place. After he said yes and started talking to us the register person seemed to wake up. Spotting the meat cooking on the grill I assumed that the meat would be cut and a warm delicious freshly made wrap soon in my hands. Instead they had ready made wraps behind the register and I was told it would take “one minute”. My reservations started to build. When I took the first bite, it was cold inside and the ingredients were not good quality. The chicken had a battery farm / unhappy taste to it and the tomato was mushy. It is super easy to make a delicious chicken wrap and I will definitely not return here.

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Jacqueline Hill . 2025-04-15

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Great food, great service and would definitely order again!!!

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MurX . 2025-04-14

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The server was so and good was great quick service and lovely workers

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Kiana Patel . 2025-04-14

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Grate service and super yummy food

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yasmin harraya . 2025-04-14

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Was served here many times, the staff here are all wonderful. 10/10 highly recommend

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Amari . 2025-04-13

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it was very good servis coms from chef mubarak

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يوميات تيتو . 2025-04-13

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Food is nice and not spicy as I have kids nice healthy easy food. Staff really lovely and made the experience easy

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Aishah El-gtaibi . 2025-04-12

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Amazing service and good food! Would defo recommend.

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Legion Marketing . 2025-04-12

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Thank you chef Mubarak he did very good service for me.

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Walid Elshewehy . 2025-04-12

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Super sweet staff and I love the food here!

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shaza Warrak . 2025-04-09

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THEY ARE VERY NICE AND THEY HAVE NICE FOOD

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Juju.janjo.janosh . 2025-04-09

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Exceptional customer service and food was delicious

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M S . 2025-04-07

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Guy with glasses behind the counter was so helpful and kind

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Zeinab Omar . 2025-04-07

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amazing food and great service, got a free drink

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Hariz Zainidi . 2025-04-07

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Very nice staff and the food was quick and delicious! Would deffo recommend

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Hani Shooble . 2025-04-07

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polite staff, quick service, amazing food:).

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aleena ‘ . 2025-04-05

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"One of the most wonderful Lebanese restaurants I have tried! The food was truly of a high level of quality and taste, especially the wraps, delicious beyond description. The atmosphere is pleasant and the service is excellent, and all thanks to Brother Khaled for his elegant treatment and constant smile. An experience that deserves to be repeated strongly!"

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Khadi Ghailen . 2025-04-05

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Enjoyed my Chicken Shawarma, recently discovered this delicious piece of Lebanese food, definitely recommend trying it at Shawa!

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Gent . 2025-04-03

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Food was very good, Jayani was very helpful and polite as a server

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Dom W . 2025-04-03

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Amazing service and such great food. Filled with delicious flavours :)

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Sirine kaci . 2025-04-02

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Awful...we close at 10pm, arrived minutes before 9.30pm and refused entry and food. Went Nandos that also closes at 10pm and not a problem. Lazy staff !

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Matt H . 2025-03-31

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The food was great and khaled so kind and helpful 👍🏼

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Nouf ALMUSALAM . 2025-03-29

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good customer service and good food

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Asia Ahmadzai . 2025-03-28

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Lovely staff and great experience

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Tamnhi Ly . 2025-03-28

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Hummus was great. Service excellent.

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Orla Ryan . 2025-03-28

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The shawarma chicken platter was tiny. £15 and no chicken. The bread was stale aswell.

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Nikolas Patsalos . 2025-03-27

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Khalid was a star! Amazing food and service 10/10

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Kirsty Lynam . 2025-03-26

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Friendly kind staff and delicious food

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Khamar Hussein . 2025-03-26

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Good food great customer service !

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sumaya . 2025-03-26

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The food is so good and the staff are extremely helpful and I would 100% recommend

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Sanjana Ahuja . 2025-03-26

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Elias and Omar are super friendly and the food tastes so good, I would 100% go back

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Wilfred Chika . 2025-03-26

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Omar is so nice and would recommend Shawa all the staff is lovely

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Ajin v Das . 2025-03-26

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Khalid and Elias are extremely nice and super helpful! would 100% recommend shawa to everyone.

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Patricia Freitas . 2025-03-26

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Amazing food. I love this place. Khalid served me, he was very friendly and helpful. He recommended me the best seller, you won’t regret coming here.

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Efti . 2025-03-26

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Great service !! Would defo recommend:)

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D zai . 2025-03-26

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Food was great. Service extra Friendly

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Khalid Salem . 2025-03-25

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They always provide the best service especially iftar time!

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Blair Waldorf . 2025-03-24

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Amazing food , thank you chef Ahmed

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Abed alziz . 2025-03-24

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Friendly staff and food was tasty!

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Jacco Blankespoor . 2025-03-22

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Very kind, nice workers and amazing food very recommend go to Khalid

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Raian Hess . 2025-03-22

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Amazing food and lovely service!

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Shanji . 2025-03-21

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One of the best Lebanese fries I’ve ever had, will be coming back!

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Girtena Sakthykumaran . 2025-03-21

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Really nice food, had multiple times! Thank you for the coke zero :))

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Wiktoria Fortuna . 2025-03-21

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The employees where really nice and friendly and the food was really nice

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Paige Whitcher . 2025-03-20

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Workers are so helpful and they are really nice and quick

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Cristian Cris . 2025-03-20

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I went for lunch today at Shawa and the guy who served me was very helpful and the food was yummy! I will be back

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Sanaz Razavi . 2025-03-20

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Food and customer service was amazing.

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Adrian Prasad . 2025-03-20

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Very delicious food and hospitable stuff, worth a visit :)

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Zlata Popeyko . 2025-03-20

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For only £10.95, I ordered 1/4 chicken (came with Turkish bread and 2 small portions of sauces- chilli, garlic) and 2 sides (Hummus & Chips)- Great value for money. The sauces were delicious! The side of hummus was great. The Lebanese spiced, grilled 1/4 chicken tasted so good and was very filling 👍Highly recommend! Would definitely come here again! However on a separate visit, the manager (non-chef) running the tills there told us to come back in 30 minutes (after turning to ask the chef, grilling the chicken) because there was no grilled chicken at the time. When we returned, the same chef who was asked previously said it would take a further 20 minutes! That was really frustrating! 😡So here’s a tip… if this happens to you and they tell you to wait Xminutes for a dish. Don’t believe them, they’re liars! Do not go to Comptoire Libanaise opposite either- they’re a rip off and don’t sell grilled chicken. Instead, do this: Go upstairs to Nandos and get 1/4 chicken & 2 sides for around £11.25👍 filling, delicious and a good price too

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E K . 2025-03-20

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Very quick and friendly service and 10/10 food

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poppie caston . 2025-03-20

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Delicious food and warm service, thank you!!

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Мая Иванова . 2025-03-19

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The good is amazing especially the chicken shawrma and also the chicken platter also make sure to try the lemonade thanks to Khalid recommendation he gave us best customer service and a smile on top

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Alya Zaid علياء زيد . 2025-03-19

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Served today by Khalid Salem at Westfields. Paid attention to my order and quick service. Amazing food!

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farazana habibullah . 2025-03-19

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I was served by khalid, he was very friendly and advised me the best food on the menu as it was my first time trying. 10/10 food would highly recommend

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Lashaya Hanmer . 2025-03-19

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Quick,tasty and convenient! Perfect spot fast bite while shopping. Great service and fresh food - exactly what you need for a quick recharge.

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Bina Pariyar . 2025-03-19

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Great service and lovely food! Highly recommend Sanzib who provided a great sevice.

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Divya Popat . 2025-03-18

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good food and service ! lebanese fries amazing

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Sarah A . 2025-03-17

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I had an amazing experience at Shawa in Westfield London! The food was absolutely delicious—fresh, flavorful, and authentically Lebanese. From the perfectly seasoned shawarma to the fresh salads and warm, fluffy bread, every bite was a delight. A special shoutout to Khalid, who provided exceptional customer service. He was incredibly kind, attentive, and made sure everything was perfect for us. His warm hospitality truly enhanced our dining experience. If you're looking for great Lebanese food with top-notch service, I highly recommend Shawa. I’ll definitely be coming back!

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jasmine mohammed . 2025-03-17

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Shawa at Westfield London is a must-visit for anyone who loves authentic Lebanese food. The flavors were incredible. A big shoutout to Khalid, who went above and beyond to make our experience enjoyable. His kindness, attentiveness, and excellent customer service truly stood out. It’s rare to find such genuine hospitality! If you’re in Westfield and looking for amazing Lebanese food with top-tier service, Shawa is the place to go. Can’t wait to visit again!

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Yasmin Elfassi . 2025-03-17

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Great customer service, food is always hot and tasty. Khalid serviced me very polite and friendly

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Ranya Nada . 2025-03-17

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Wow this place is terrific if you are looking for great food and service. The Shawarma was delicious 😋 Definitely be coming back

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LOUIE KAHALE . 2025-03-17

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Amazing service from a guy named Khalid. Excellent customer service, very attentive as well as kind. Food was also exceptional.

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Saraya . 2025-03-17

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Jayani served me thank you best food

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Scar Nose . 2025-03-16

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jayani service Me thank yoh Shawa team 🙏

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Karolis Burba . 2025-03-15

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Amazing food and friendly staff

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Drishti Patel . 2025-03-15

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Jayani was amazing service, very friendly.

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Mehmet Yusef . 2025-03-15

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very small portion, I personally do not recommend it, the chicken in the shawarma was not cooked properly

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ART AlbeRT . 2025-03-15

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Fantastic food served 😋❤️ by jayani Muthukumar 🙏thank you Shawa family for a Best good makes me best day 🥳🤩

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thesiya priya . 2025-03-14

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Excellent service from Khalid, he was very quick, polite and attentive - 10/10 customer service ☺️

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Zamzam Moallim . 2025-03-12

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I had an amazing experience at Shawa Lebanese Grill. The food was fresh, flavorful, and made with real care. The shawarma was perfectly seasoned and juicy, the hummus was silky smooth and delicious, and the salads and juices were super fresh . You can tell they use quality ingredients. The staff were friendly and welcoming, and the service was quick without feeling rushed. The atmosphere was warm and comfortable—perfect for a casual meal or even a special treat. If you’re craving authentic Lebanese food, this place is definitely worth a visit. I’ll be coming back for sure!

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Madame Baya Judy . 2025-03-11

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Food was good lovely customer service

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Abed Bendahmane . 2025-03-11

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Amazing food and service Appreciate yunis’s service with a great smile

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Ali El-khalil . 2025-03-09

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Great food and atmosphere. The worker Younes was very efficient with his service and well mannered. 👌🏻

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Life Talks . 2025-03-08

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The service was great and food was amazing.

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Kareem El-khalil . 2025-03-08

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Recently came to eat very nice food . Very polite people was served by khalid respectful and sorted out my meal . Coming back .

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yz-ceo . 2025-03-06

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Great customer service from Khalid!

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Leah Mitchell . 2025-03-06

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Khalid was so polite and attentive, great service from Shawa 👏🏾👏🏾

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Lorida _ . 2025-03-06

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great place with great service! the mango juice is so good. khalid was very sweet and helpful and i am excited to go back!!! highly recommend!

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Valentina Ruiz . 2025-03-05

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I had the pleasure of attending shawa westfield which was a fabulous experience also food was excellent . However the standout of the evening was fantastic customer service from khalid . From the moment we arrived khalid greeted us with a warm smile and made us feel at home .Will be back soon 😁.

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Hussam Eljamal . 2025-03-05

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I recently dined at Shawa Westfield and I was thoroughly impressed with the overall experience. The atmosphere was warm and inviting making it the perfect place for a meal. What truly made our visit exceptional was the level of service we received from Khalid .He went above and beyond to make sure we felt comfortable and taken care of throughout our meal .

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Younis Hassoun . 2025-03-05

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Great tasting food great service Aplus to the staff. On a quiet Wednesday lunch

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josh jefferson . 2025-03-05

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Delicious food with fast service will definitley come again . Served by khalid very respectful and recommended best food for me thanks to him .

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AA . 2025-03-05

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Perfect food with excellent recommendations from workers there . I was particularly impressed with khalid who offered amazing service and spoke in a well mannered tone . Will be back !!!!

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M S . 2025-03-05

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Great service from Khalid would recommend

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T B . 2025-03-05

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amazing service from akhi khalid

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Guleid Dualeh . 2025-03-05

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Nice food service very fast wow just amazing service from Khalid

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youssef chouiekhi . 2025-03-05

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Recently came in to eat delicious food with fast service and was treated with respect and kindness from khalid thanks a lot will definitely be back in soon .

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Mohamad Salem . 2025-03-05

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Tasty food affordable price , served by the lively staff khalid salem will definitely try again

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Sneha Ann . 2025-03-05

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Served promptly and politely by Khalid Salem, who even went further and brought my food to the table as I had a buggy! Food was great and a reliable place at Westfield

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sanaa Rasool . 2025-03-05

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Good food, good people. Service was exceptional as i never had much time on my break.

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Kadey James . 2025-03-04

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Very delicious food and great service

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Abdullah Ibrahim . 2025-02-26

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Best place to eat in Westfield.

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pepposwarfare . 2025-02-25

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Really nice staff and foods so yum

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Faria Rayhan . 2025-02-25

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Amazing service and shoutout to Khalid

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Maryam Ghasemi . 2025-02-25

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If I would have known prior ordering that they don’t make fresh, I would have returned same time. Roadside Lebanese eateries make 100 times better halloumi, falafel and hommous than these. Ordered halloumi wrap and hommous, tasteless, already prepared and horrible cheap food. Don’t waste your money

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Dapinder Dhillon . 2025-02-23

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I cannot believe . You ate in a Muslim company and provide that low quality food . I ate shawarma wrap which was very bad . You wasted my money and my time . What a shame. Hope the money you collect from people does not bring you khayr. You are frauding people. I feel very bad because of the low quality and low hgyjne chicken since noon. How easy frauding people is for you. Weldone.

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Sena Berktas . 2025-02-22

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Great food👍 Wonderful experience

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Noshi Butt . 2025-02-22

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I recently visited Shawa Lebanese restaurant , and I have to say, Younes made the experience exceptional! From the moment I walked in, he was friendly, professional, and welcoming. He clearly knew what he was doing and prepared the food with care and efficiency while keeping up great customer service. The chicken was absolutely delicious—fresh, well-seasoned, and cooked to perfection. Younes made sure everything was just right, even offering recommendations and checking that I was happy with my meal. It’s rare to find someone who goes the extra mile, but he definitely does. If you’re looking for top-quality service and amazing chicken, Younes is the guy to see! Highly recommended.

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Chorok Elhadj . 2025-02-22

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I’m truly speechless! Amazing taste!

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Dave Pop . 2025-02-22

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