Shawa in Hammersmith and Fulham

Amazing food and friendly staff

very small portion, I personally do not recommend it, the chicken in the shawarma was not cooked properly

jayani service Me thank yoh Shawa team 🙏

Jayani was amazing service, very friendly.

Fantastic food served 😋❤️ by jayani Muthukumar 🙏thank you Shawa family for a Best good makes me best day 🥳🤩

Excellent service from Khalid, he was very quick, polite and attentive - 10/10 customer service ☺️

Food was good lovely customer service

I had an amazing experience at Shawa Lebanese Grill. The food was fresh, flavorful, and made with real care. The shawarma was perfectly seasoned and juicy, the hummus was silky smooth and delicious, and the salads and juices were super fresh . You can tell they use quality ingredients. The staff were friendly and welcoming, and the service was quick without feeling rushed. The atmosphere was warm and comfortable—perfect for a casual meal or even a special treat. If you’re craving authentic Lebanese food, this place is definitely worth a visit. I’ll be coming back for sure!

Amazing food and service Appreciate yunis’s service with a great smile

The service was great and food was amazing.

Great food and atmosphere. The worker Younes was very efficient with his service and well mannered. 👌🏻

Great customer service from Khalid!

Khalid was so polite and attentive, great service from Shawa 👏🏾👏🏾

Recently came to eat very nice food . Very polite people was served by khalid respectful and sorted out my meal . Coming back .

Nice food service very fast wow just amazing service from Khalid

Perfect food with excellent recommendations from workers there . I was particularly impressed with khalid who offered amazing service and spoke in a well mannered tone . Will be back !!!!

Delicious food with fast service will definitley come again . Served by khalid very respectful and recommended best food for me thanks to him .

Served promptly and politely by Khalid Salem, who even went further and brought my food to the table as I had a buggy! Food was great and a reliable place at Westfield

Tasty food affordable price , served by the lively staff khalid salem will definitely try again

Recently came in to eat delicious food with fast service and was treated with respect and kindness from khalid thanks a lot will definitely be back in soon .

Great tasting food great service Aplus to the staff. On a quiet Wednesday lunch

I recently dined at Shawa Westfield and I was thoroughly impressed with the overall experience. The atmosphere was warm and inviting making it the perfect place for a meal. What truly made our visit exceptional was the level of service we received from Khalid .He went above and beyond to make sure we felt comfortable and taken care of throughout our meal .

I had the pleasure of attending shawa westfield which was a fabulous experience also food was excellent . However the standout of the evening was fantastic customer service from khalid . From the moment we arrived khalid greeted us with a warm smile and made us feel at home .Will be back soon 😁.

great place with great service! the mango juice is so good. khalid was very sweet and helpful and i am excited to go back!!! highly recommend!

amazing service from akhi khalid

Great service from Khalid would recommend

Good food, good people. Service was exceptional as i never had much time on my break.

Very delicious food and great service

Amazing service and shoutout to Khalid

Really nice staff and foods so yum

Best place to eat in Westfield.

If I would have known prior ordering that they don’t make fresh, I would have returned same time. Roadside Lebanese eateries make 100 times better halloumi, falafel and hommous than these. Ordered halloumi wrap and hommous, tasteless, already prepared and horrible cheap food. Don’t waste your money

Morad was absolutely amazing server

I recently visited Shawa Lebanese restaurant , and I have to say, Younes made the experience exceptional! From the moment I walked in, he was friendly, professional, and welcoming. He clearly knew what he was doing and prepared the food with care and efficiency while keeping up great customer service. The chicken was absolutely delicious—fresh, well-seasoned, and cooked to perfection. Younes made sure everything was just right, even offering recommendations and checking that I was happy with my meal. It’s rare to find someone who goes the extra mile, but he definitely does. If you’re looking for top-quality service and amazing chicken, Younes is the guy to see! Highly recommended.

Excellent Service and warm Hospitality by Younes in Westfield in London, He is welcoming and attentive , great food ,tasty and fresh, thank you.

Really great food with great and efficient staff! My go to place in Westfield

I cannot believe . You ate in a Muslim company and provide that low quality food . I ate shawarma wrap which was very bad . You wasted my money and my time . What a shame. Hope the money you collect from people does not bring you khayr. You are frauding people. I feel very bad because of the low quality and low hgyjne chicken since noon. How easy frauding people is for you. Weldone.

I’m truly speechless! Amazing taste!

Great food👍 Wonderful experience

Thank you to Ali and Samir for the kind service. Enjoyed the food.

The food was very delicious, and the service was great. Highly recommend!

Really great service very friendly and Polite, lovely food, would definitely recommend visiting.

Served by Khalid, very friendly and patient. 5/5

Amazing food, was served by a lovely gentleman named Khalid, food came out quick and tasted very nice👍🏼

Delicious Chicken shawarma wrap!!!! Friendly staff and always quick service! Well done!👍🏻

Very good service from Omar and delicious food

Excellent food. Quick and professional services from Younes, very upright and helpful person!

Amazing customer service and great food

Good food and good service 10/10

Delicious food and special thanks to Khaled very nice and kid person

The service from Younes was outstanding, I’ve never met someone who speaks so many languages and was able to communicate to some of my family members who don’t understand English. This was honestly some of the highest level of service I’ve received.

Really great service. Fixed a mistake easily and even gave a free dessert for it. Should try

Really impeccable service from Younes, he made us feel comfortable, couldn’t have asked for better.

The chicken was dry. Food not value for money.

The food was lovely, had the falafel wrap

Tasty, fresh and flavourful to-go Lebanese food in the heart of Westfield White City's food hall upstairs. Omar served me and had great customer service as he took down what I wanted quickly and in a friendly manner. My order of a half grilled chicken was ready quickly and was cooked well that wasn't too dry, tender, nicely seasoned and with a very generous amount of chips and salad on the side. Recommended.

Delicious food and super friendly service from Omar

HORIBLE The food was HORIBLE, The services was HORIBLE. We order a wrap and a Shaorma box, without to exagerate was 4 small pieces of meat and the box was only chips ( that was for 13£) I wouldnt pay 2£ if I knew, and the wrap was the worst i ve ever had, 2 tomato 3 small pieces o meat and some salad, they give us only one fork and lots of bad exeperience there. But the most important, the food was Unacceptable.

good food thank you ahmed wahdan for your services

The food was good and Ahmed wahdan served us gently

amazing service and friendly staff

the service was fantastic, food was incredible very welcoming staff were amazing !!!

Great portion of food, amazing value service from Khalid

Throughly enjoyed the Shawarma box and the staff were nice and friendly :)

Absolutely amazing service! The staff are so so kind and I loveee the drinks. 10/10 recommend all the drinks and the lebanese fries!

Very nice food and service certainly Mr Khaled

In Chicken shawarma Box, you rarely find chicken pieces in it. It's fully loaded with fries with too many sauces. that's it for 13£. Not recommended. when you ask, there is no chicken in chicken shawarma. they said its like this only. Never go there

Excellent food & delicious Lebanese cuisine 10/10!

For only £10.95, I ordered 1/4 chicken (came with Salad, Turkish bread and 2 small portions of sauces- chilli, garlic) and 2 sides (Hummus & Chips)- Great value for money. The sauces were delicious! The side of hummus was great. The Lebanese spiced, grilled 1/4 chicken tasted so good and was very filling 👍Highly recommend! Would definitely come here again!

The best chicken I tried ❤️❤️❤️❤️

Khaled gave me an amazing service and the food was delicious

The food was hot and tasty 🤤 staff were also very kind! 😊👌 the counter was quite busy but our food was ready within 5 minutes which was great!

Great food, reasonably priced and always delicious. Staff are friendly and always willing to accommodate my random requests. Can’t go wrong with a meal here. Strongly recommend the falafel wrap with mixed pickles on the side.

Staff were lovely, good was great! Totally recommend

Really teasty food, cheap,and really nice and servicial stand. 100% recomended

Amazing food and great service ❤️❤️❤️

Too expensive. Portions are small. Not tasty. And they charge me more. I bought 2 things and they charge me for 4 items I didn't notice there.

Ali was absolutely amazing-and kitchen team

This is genuinely the most traumatising food experience I’ve ever had. The shawarma was absolutely disgusting - 0 flavour, cold and looked like leftovers. They give such a small portion of it as well and everything was cold and tasteless. It was a very stingy experience and will definitely never ever ever come back here.

We really loved the experience Ali was a star and Khalid

Very nice food, worker was very nice and food was amazing. Very good service Omar.

The worker, Omar was very sweet and the food was amazing.

The worst chicken shawarma I ever had It’s not even a shawarma it’was a few pieces of chicken that you could count! One of these pieces was like a piece of wood! I paid £10 for an empty cold wooden pieces of what they called chicken shawarma! Small portions of everything one piece of bread for two persons, a few chips, few pickles, no tomatoes at all on the salad as it was falafel dish! Food was cold and when I ordered shawarma sandwich I saw the guy who took orders put a sandwich in the grill behind him so the sandwiches were ready no wonder why it was cold and empty and dirty! They can’t even called that a lebanese food and the founder said our family food!! that’s a big mess. After this very bad experience I wonder why all that crowd of people are still queuing to order that kind of scam?

Ok - I am so impressed. Ordered a delicious vegan falafel -- and the guy threw in a free order of chips. Just to be a nice human. These guys are putting my faith back in humanity! Great food - great service - and kind guys. As Arnie said -- I'll be back!

Delicious food and good service from Omar

They served us dry chicken that has probably been made the day before. Ask the manager and he looked like he didn’t care. Waste of money.

Khalid was very friendly, great food and amazing service

Sharma box was a micro portion , tasty but very small for £13 handful of chips few bits of shredded chicken covered with plenty of sauce. Ripoff

Khalid specifically, what a Lad. Service alone is worth a return

Smallest chicken shawarma wrap I’ve ever seen! For almost £10!

Amazing hospitality and great people working at the restaurant and on top, food was great.

Talking about food, it was very delicious and tasty. Secondly, the behavior of the staffs was very comforting. Overall, it was so cozy.

Good nothing more, super expensive for what it is

I want to clarify that my feedback is not about the store or the food, both of which I have always appreciated, but rather about the behavior of your assistant manager, Ramel. On the evening of December 13, 2024, I visited your restaurant and approached Ramel with a professional query regarding a specific staff member. To my surprise, he responded aggressively, stating, “I don’t know.” As an assistant manager, I would expect him to be familiar with his employees or at least address my inquiry with professionalism. When I politely asked him to confirm whether the staff member was working, his response escalated further. He approached me aggressively and demanded that I leave the store immediately, even threatening to call the police. I was shocked by his behavior and replied that he had no right to address me in such a manner. While waiting for security, Ramel continued his unprofessional behavior by displaying an obscene gesture (showing his middle finger) in front of other staff members. This behavior is not only unprofessional but also completely unacceptable, especially for someone in a managerial position. It reflects a lack of respect for both employees and customers and tarnishes the reputation of your establishment.

We had shawarma platter . Chicken shawarma and bread was very dry. Portion is very small ,not worth £15.95 .

Chicken shawarma for £9 something and was ridiculously small, pre made and just heated up to order. Basic fillings, all in all don’t recommend.

Food perfect as usual everytime , it was amazing recommendation by ahmed wahdan🫡

Pretty average Chicken Shawarma. Wouldn't eat here again.👎🏾

The shawarma plate is delicious with amazing. There’s a noticeable imbalance, with more chips and less chicken, which feels disappointing given the cost.. Great taste, but better value is needed.

The food was perfect and Great taste