Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 499 in 539 in Stratford-on-Avon
Opinions
Staying over in the hotel for one night we chose to eat here. The menu is limited and pricey. Whilst staff were friendly they were disorganised, and lacked in ability. Our food took slightly longer than liked to arrive and having ordered a steak and pork chop, the fries and thick cut chips were on the wrong plates. the salad as described on the menu, was thrown on the plate, and the apple puree nearly non existent. Also no onion rings were present as per menu. Being hungry it was edible but barely average food not worthy of the price. Moving to dessert we chose 2 scops if ice cream, chocolate and cotted cream and a lemon treacle tart with clotted cream ice cream. It gets interesting, the ice cream with the tart was clotted cream, however the two scoops chocolate and vanilla. Upon questioning, they removed my bowl but soon returned to say the near white ice-cream was indeed clotted cream, to which I disagreed pointing out the other dessert! My bowl was once again removed then returned with the news that there was no clotted cream ice-cream despite my husbamd spooning it into his mouth. At this pont I just asked them to take the ice-cream away and remove the charge. My lasting memory and advise to all is go out to eat, food Is mediocre, staff lack training and no sign of a manager.
puffin97 . 2023-06-18
MORE AT TripAdvisor
We dined in the hotel restaurant on our first night. Ordered sirloin and ribeye steaks and they were delicious. The steaks also come with chips and onion rings. We paid extra for peppercorn and bearnaise sauce and they were just lovely. The staff was lovely and attentive. Ambience wise it was okay. Not too busy just 1 noisy kid. 😜 Anyway we enjoyed the meal thoroughly. Well done to the chef and the staff 👏👏👏
Kee W . 2023-06-10
MORE AT TripAdvisor
Attended this hotel many times and last couple of times waiter called Atif has served us very professional but very warm in personality makes a lot of difference. I will be visiting the bar and restaurant soon. Thank you Atif
Edward100 . 2023-05-17
MORE AT TripAdvisor
45 mins to receive olives and bread, another long wait for the main meals and then a number of ingredients were missing, non attentive staff, also got the bill wrong. Lots of problems on other tables. Manager stood in the corner and witnessed the general disaster in the restaurant but made no approach to the tables.
welchyboy10a . 2023-05-01
MORE AT TripAdvisor
Service was warm and helpful. Food was good: fresh and tasty. The wine was pretty basic but didn’t detract from the meal and evening! Becca and the other staff were very patient with some rather inebriated guests!
David L . 2022-06-18
MORE AT TripAdvisor
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110 Opinions
Staff go through the motions (although no one checked our meal was ok) but no more. Chicken a bit dry and the chips tasted stale. Garlic bread good though. Very quiet.
124 Opinions
Best place to go if you are on the go and hungry I would recommend to with family or friends and the price of the food is cheater food is amazing and the food size is massive
13 Opinions
Amazing place for takeaway. Food is always delicious, hot when it arrives and generous portions. Staff are friendly and always helpful with any issues if they arise. We use them as our only takeaway now as they are the best in Stratford. The delivery guy is amazing as well.. Always friendly and polite so thank you very much. Sorry don't know your name lol
776 Opinions
We arrived at 1pm to a lovely welcome from two young waitresses. Who attended to our needs through our 3 hour stay. Millie was excellent and attentive as we are regulars but she was new us as was the menu. Which she explained to us with a very experienced manner. We were wined and dined and looked after very well and we had a wonderful catch up with friends. Thank you!