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3.0

Based on 10 opinions finded in 1 websites

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Nº 499 in 539 in Stratford-on-Avon

Score
OpinionsNoteTripAdvisor103.0

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Staying over in the hotel for one night we chose to eat here. The menu is limited and pricey. Whilst staff were friendly they were disorganised, and lacked in ability. Our food took slightly longer than liked to arrive and having ordered a steak and pork chop, the fries and thick cut chips were on the wrong plates. the salad as described on the menu, was thrown on the plate, and the apple puree nearly non existent. Also no onion rings were present as per menu. Being hungry it was edible but barely average food not worthy of the price. Moving to dessert we chose 2 scops if ice cream, chocolate and cotted cream and a lemon treacle tart with clotted cream ice cream. It gets interesting, the ice cream with the tart was clotted cream, however the two scoops chocolate and vanilla. Upon questioning, they removed my bowl but soon returned to say the near white ice-cream was indeed clotted cream, to which I disagreed pointing out the other dessert! My bowl was once again removed then returned with the news that there was no clotted cream ice-cream despite my husbamd spooning it into his mouth. At this pont I just asked them to take the ice-cream away and remove the charge. My lasting memory and advise to all is go out to eat, food Is mediocre, staff lack training and no sign of a manager.

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puffin97 . 2023-06-18

MORE AT TripAdvisor

We dined in the hotel restaurant on our first night. Ordered sirloin and ribeye steaks and they were delicious. The steaks also come with chips and onion rings. We paid extra for peppercorn and bearnaise sauce and they were just lovely. The staff was lovely and attentive. Ambience wise it was okay. Not too busy just 1 noisy kid. 😜 Anyway we enjoyed the meal thoroughly. Well done to the chef and the staff 👏👏👏

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Kee W . 2023-06-10

MORE AT TripAdvisor

Attended this hotel many times and last couple of times waiter called Atif has served us very professional but very warm in personality makes a lot of difference. I will be visiting the bar and restaurant soon. Thank you Atif

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Edward100 . 2023-05-17

MORE AT TripAdvisor

45 mins to receive olives and bread, another long wait for the main meals and then a number of ingredients were missing, non attentive staff, also got the bill wrong. Lots of problems on other tables. Manager stood in the corner and witnessed the general disaster in the restaurant but made no approach to the tables.

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welchyboy10a . 2023-05-01

MORE AT TripAdvisor

Service was warm and helpful. Food was good: fresh and tasty. The wine was pretty basic but didn’t detract from the meal and evening! Becca and the other staff were very patient with some rather inebriated guests!

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David L . 2022-06-18

MORE AT TripAdvisor

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